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There are certain arguments for creating a diverse workforce, those are as

follows:

Diversity enhances creativity and innovation and produces advantages.


Diversity helps organizations for entering the international arena.
Diverse teams make it possible to enhance flexibility and rapid response
to change.

Diversity also causes certain problems those are as follows:

Communication becomes more difficult. Employees from different cultures


fail to
Understand one another. Firms operating in different language areas find
difficulty in
Communicating with the local employees as local employees speak
different language.
Diversity increases ambiguity, complexity and confusion.
Diversity also causes problems when managers and employees
overgeneralize
Organizational policies, strategies, practices and procedures.
Cultural diversity creates difficulties for an organization when it wants to
reach on a
Single agreement.

Cross-cultural Training
Environmental briefings: to provide information about history, geography,
climate, schools,
government, economy, etc.
Orientation in culture: to familiarize the employees with value systems
and culture of the host country.
Cultural assimilator: is a programmed learning technique that is designed
to expose employees of one culture to some of the attitudes, customs,
etc. of another culture.
Language training: to teach conversational language skills.
Sensitivity training: to develop attitudinal flexibility.
Field experience: to give first hand exposure to another culture .

Socio-Economic Background
Managers with strong cross cultural skills can help promote team
productivity through clarifying the misunderstandings that sometimes
arise from socio-economic issues. The words we all choose to use, our
manners of walking, addressing one another, and interacting
professionally are influenced by a variety of experiences.
When management takes the time to survey employees about how they
prefer to be addressed, recognized and reviewed, ongoing communication
can be tailored to provide maximum clarity for each employee. Different
individuals have different levels of normalcy when it comes to food

choices, personal space, hygiene, style of communication and other


perceptions that all play out at the workplace. Based on factors such as
socio-economic considerations, people will respond differently to those
differences. In order to reduce conflict and transform cultural difference
into a competitive advantage, managers need to have engaged in the
self-reflective educational process that brings about lasting change. The
complex interplay of cross cultural issues in workplace settings demand
that excellent managers have diversity training programs in place to build
team cohesion and reduce workplace tensions.

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