Professional Documents
Culture Documents
Results
The data were analyzed using SASs PROC FACTOR program in order to perform an
exploratory factor analysis to identify the factor structure underlying the dataset. The principle
axis (principle component) method and the Varimax rotation method were employed. Several
exploratory factor analyses were performed to get a handle on determining the number of
meaningful factors to retain, as discussed in Hatcher (1994), who enumerates four criteria that
should be used to determine how many factors should be retained. In light of these criteria, factor
loadings of at least .35 were flagged in the output and it was decided to retain eight factors which
have eigenvalues greater than 1. Table 3 lists the eight factors, the variance explained by each
factor, the items that loaded on each factor and suggested factor names. Appendix A details the
content of all items included in each factor.
The first factor is related to how students felt the business program enhanced their skills
and knowledge. Since these items reflect self-reported perceptions of ones own skills and
abilities, this factor seems to express ones self-confidence. The second factor relates to
satisfaction with grades, accessibility of courses, instructor responsiveness, and satisfaction with
instructors presenting concepts relating to the real world, global, social responsibility, ethical and
technology issues as well as satisfaction with team experiences, size of classes and classroom
quality. This factor is named Curriculum, Instruction, and Classes. Noteworthy is the inclusion
of Q009-Satisfaction with the quality of teaching in Finance. One would expect this item to be
included in the list for factor 3.
Factor 3 relates specifically to the quality of teaching in the major business areas in the
curriculum. Factor 3 is named satisfaction with teaching in subject matter. The fourth factor,
named extra-curricular activities and career opportunities, deals with practical experiences,
interaction with practitioners, student organization activities, leadership opportunities, access to
alumni, and career planning. Factor 5 is narrowly focused in one area, that of advisement.
Students were asked questions about advisor availability, knowledge, helpfulness, and interest in
student progress. This factor is named advising.
Factor 6, quality of teaching and feedback, revolves around student ratings of the quality
of teaching, instructor feedback on assignments and of their satisfaction with the availability of
courses in their major. This factor differs from factor 3 in that factor 6 assesses perceived quality
of teaching in general rather than satisfaction with the quality of teaching in specific subject
matters. Factor 7, computing resources, deals with computing resources, availability as well as
remote access, and computer training. Satisfaction with the quality of business classrooms is
included both in this factor and in factor 2, which may reflect some difficulty in interpreting the
meaning of this question item. Fellow students is the name given to factor 8. This factor deals
with how students perceive their academic quality of their colleagues, how satisfied they are with
the level of camaraderie, and the ability to work in teams.
-----------------------------Insert Table 3 here
-----------------------------Note that the factor analysis performed herein resulted in a much smaller set of factors
than that proposed by the developer of UBEA. Instead of 16 factors, this study found eight
factors only. Furthermore, instead of finding 16 items that did not load on any factor, we found
that only one item is not part of any of the eight factors found: How did the quality of teaching
Factors
Factor 1
Factor 2
- fulfilling expectations
- value of investment
- recommendation of the program
Item L
Item C
Overall Satisfaction
Item F
Item Q
Item H
Item R
Factor k
Item S
Item Z
Test value
0.2315
0.0079
-1.4571
-2.5844
-0.8896
-0.3900
0.7793
0.5041
0.8061
0.9226
0.5443
0.1207
p-value
0.6304
0.9949
0.1453
0.0099
0.3739
0.6966
0.8544
0.9978
0.9376
0.8200
0.5863
0.9039
Test value
p-value
-3.4371
0.0006
-4.9965
-3.0651
-2.7803
0.0000
0.0022
0.0055
Factor 3
Factor 4
Variance
Questionnaire items
Explained
8.3264
51, 52, 53, 54, 55, 56,
57, 58, 59, 60, 61, 63
7.6972
9, 17, 18, 19, 20, 21,
22, 23, 24, 25, 26, 27,
30, 31, 32, 40
4.8198
6, 7, 8, 10, 11, 12, 13,
14, 15, 16
4.5386
28, 29, 33, 34, 47, 48,
49, 50
Factor 5
Factor 6
4.0102
3.7690
Factor 7
2.7085
Factor 8
1.3478
44, 45, 46
Total
37.2175
Source
Model
Error
DF
8
34
0
34
8
Sum of squares
322.56889
274.74343
Variable
Intercept
Factor 1
Factor 2
Factor 3
Factor 4
Factor 5
Factor 6
Factor 7
Factor 8
DF
1
1
1
1
1
1
1
1
1
Coefficient
4.75382
0.58897
0.20966
0.18627
0.48262
0.10303
0.43132
0.25368
0.18511
Standard error
0.04812
0.04905
0.04992
0.05295
0.05064
0.04968
0.05127
0.05307
0.05260
Source
Model
Error
DF
7
34
1
34
8
Sum of squares
319.09314
278.21928
Mean square
45.58473
0.81589
DF
1
1
1
1
1
1
1
1
Coefficient
4.75303
0.58906
0.20966
0.18814
0.48273
0.43292
0.25420
0.18432
Total
Final model
Total
Variable
Intercept
Factor 1
Factor 2
Factor 3
Factor 4
Factor 6
Factor 7
Factor 8
Mean square
40.32111
0.80807
F value
49.90
R2 =
Adj. R2 =
597.31231
t value
98.78
12.01
4.20
3.52
9.53
2.07
8.41
4.78
3.52
F value
55.87
R2 =
Adj. R2 =
597.31232
Standard error
0.04836
0.04929
0.05016
0.05319
0.05088
0.05151
0.05333
0.05285
t value
98.29
11.95
4.18
3.54
9.49
8.40
4.77
3.49
Pr > F
< .0001
0.5400
0.5292
Pr > t
< .0001
< .0001
< .0001
0.0005
< .0001
0.0388
< .0001
< .0001
0.0005
Pr > F
< .0001
.5342
.5247
Pr > t
< .0001
< .0001
< .0001
0 .0003
< .0001
< .0001
< .0001
0.0006
Source
Model
Error
DF
8
34
3
35
1
Sum of squares
271.61346
402.74733
Variable
Intercept
Factor 1
Factor 2
Factor 3
Factor 4
Factor 5
Factor 6
Factor 7
Factor 8
DF
1
1
1
1
1
1
1
1
1
Coefficient
5.04261
0.52919
0.29888
-0.01134
0.32692
-0.03794
0.47362
0.30969
0.10431
Standard error
0.05776
0.05907
0.06010
0.06328
0.06067
0.05967
0.06162
0.06380
0.06335
Source
Model
Error
DF
5
34
6
35
1
Sum of squares
267.88587
406.47492
Mean square
53.57717
1.17478
DF
1
1
1
1
1
1
Coefficient
5.04261
0.52863
0.29947
0.32658
0.47295
0.31122
Total
Final model
Total
Variable
Intercept
Factor 1
Factor 2
Factor 4
Factor 6
Factor 7
Mean square
33.95168
1.17419
F value
28.91
R2 =
Adj. R2 =
674.36080
t value
87.31
8.96
4.97
-0.18
5.39
-0.64
7.69
4.85
1.65
F value
45.61
R2 =
Adj. R2 =
674.36080
Standard error
0.05777
0.05907
0.06006
0.06067
0.06163
0.06379
t value
87.29
8.95
4.99
5.38
7.67
4.88
Pr > F
< .0001
0.4028
0.3888
Pr > t
< .0001
< .0001
< .0001
0.8579
< .0001
0.5253
< .0001
< .0001
0.1006
Pr > F
< .0001
.3972
.3885
Pr > t
< .0001
< .0001
< .0001
< .0001
< .0001
< .0001
Source
Model
Error
DF
8
34
2
35
0
Sum of squares
328.39291
386.46749
Variable
Intercept
Factor 1
Factor 2
Factor 3
Factor 4
Factor 5
Factor 6
Factor 7
Factor 8
DF
1
1
1
1
1
1
1
1
1
Coefficient
5.02248
0.60886
0.30952
0.10481
0.44387
0.01604
0.43095
0.28272
0.16387
Standard error
0.05674
0.05795
0.05896
0.06214
0.05958
0.05870
0.06048
0.06298
0.06227
Source
Model
Error
DF
6
34
4
35
0
Sum of squares
325.05795
389.80245
Mean square
54.17633
1.13315
DF
1
1
1
1
1
1
1
Coefficient
5.02232
0.61071
0.31364
0.44624
0.43180
0.28447
0.16355
Total
Final model
Total
Variable
Intercept
Factor 1
Factor 2
Factor 4
Factor 6
Factor 7
Factor 8
Mean square
41.04911
1.16002
F value
36.33
R2 =
Adj. R2 =
714.86040
t value
88.51
10.51
5.25
1.69
7.45
0.27
7.13
4.49
2.63
F value
47.81
R2 =
Adj. R2 =
714.86040
Standard error
0.05682
0.05802
0.05899
0.05964
0.06056
0.06305
0.06235
t value
88.39
10.53
5.32
7.48
7.13
4.51
2.62
Pr > F
< .0001
0.4594
0.4467
Pr > t
< .0001
< .0001
< .0001
0 .0926
< .0001
0.7849
< .0001
< .0001
0.0089
Pr > F
< .0001
.4547
.4452
Pr > t
< .0001
< .0001
< .0001
< .0001
< .0001
< .0001
0.0091
Factor
5
Questionnaire items
Q035 - Satisfaction with Advisor's availability
Q036 - Satisfaction with Advisor's knowledge of requirements
Q037 - Satisfaction with Advisor's helpfulness of recommendations
Q038 - Satisfaction with Advisor's interest in students' progress
Q001 - Quality of teaching in your required courses
Q002 - Quality of teaching in your major courses
Q003 - Quality of feedback on assignments (other than grades) received from instructors in required courses
Q004 - Quality of feedback on assignments (other than grades) received from instructors in major courses
Q039 - Satisfaction with Availability of courses in students' major
Q040 - Satisfaction with Quality of Business classrooms
Q041 - Satisfaction with Availability of Business School's computers
Q042 - Satisfaction with Remote access to Business School's computer network
Q043 - Satisfaction with Training to utilize Business School's computing resources
Q044 - Satisfaction with characteristics of your fellow students: Academic quality
Q045 - Satisfaction with characteristics of your fellow students: Ability to work in teams
Q046 - Satisfaction with characteristics of your fellow students: Level of camaraderie