Operations management references (Theme 1)

Aquilano, N.J, Chase, R.B. and Davids, M.M. (1995). Fundamentals of Operations
Management. 2nd Ed. Chicago: Irwin.
Barnes, D. (2002), The complexities of the manufacturing strategy formation process in
practice, International Journal of Operations & Production Management, Vol. 22 No.
10, pp. 1090-1111.
Carlzon, J. (1987). Moments of Truth: New Strategies for Todays Customer Driven
Economy. Ballinger: Cambridge Mass.
Chase, R.B., Aquilano, N.J. and Jacobs, R.F. (1998). Production and Operations
Management - Manufacturing and Services. 8th Edition. New York, NY: McGrawHill/Irwin.
Chase, R.B., Aquilano, N.J. and Jacobs, R.F. (2001). Operations Management for
competitive advantage. 9th Edition. New York, NY: McGraw-Hill/Irwin.
De Villiers, S.J.A., (1992). Kook en Geniet. 15th Fully Revised Ed. Cape Town: Human
and Rousseau (Pty) Ltd.
Hayes, R.H. and Wheelwright, S.C. (1984). Restoring Our Competitive Edge:
Competing through Manufacturing, New York, NY: Wiley.
Goldratt, E.M. (1990). The Haystack Syndrome. New York, NY: North River Press.
Goldratt, E.M. and Cox, J. (1992). The Goal. 2nd Revised Edition. New York: North River
Press.
Goldratt, E.M. and Fox, R.E. (1986). The Race. New York: North River Press.
Hill, T. (1998). The Strategy Quest. Coventry: AMD Publishing.
Hill, T. (1994). Manufacturing Strategy: Text and Cases. 2nd Edition. Burr Ridge, IL:
Irwin.
Hill, T. (2000a). Manufacturing Strategy: Text and Cases. 2nd Edition. Hampshire:
Palgrave.
Hill, T. (2000b). Operations Management: Strategic Context and Managerial Analysis.
Hampshire: Palgrave.
Lewis, P.S., Goodman, S.H. and Fandt, P.M. (1998). Management. Challenges in the
21st Century. Cincinnati: South-Western College Publishing.

Pearce, J.A. II and Robinson, R.B. Jr. (1988). Strategic Management. 3rd Edition.
Homewood, IL: Irwin.
Peters, T.J. (1989). Thriving on chaos. London : Pan Books in association with
Macmillan.
Pretorius, P.J. (2002). A generic approach to integrated logistic support for whole-life
whole-systems. Pretoria: University of Pretoria, Academic Information Services.
Rother, M. and Shook, J. (1998). Learning to see. Brookline, Mass: The Lean Enterprise
Institute.
Russell, R.S. and Taylor, W.T. III. (1998). Production and Operations Management,
Focussing on Quality and Competitiveness. 2nd Edition. Upper Saddle River, NJ:
Prentice Hall.
Schonberger, RJ. and Knod, E.M. (1991). Operations Management: Improving
Customer Service . 4th Edition. Homewood, IL: IRWIN
Schonberger, RJ. and Knod, E.M. (1997). Operations Management: Customer
Focussed Principles. 6th Ed. Boston, MA: IRWIN/McGraw_Hill
Smith, D. (2000). The Measurement Nightmare: How the Theory of Constraints Can
Resolve Conflicting Strategies, Policies and Measures. Boca Raton, Florida: St Lucie
Press.
Tichy, T.M. and Sherman, S. (1993). Control Your Destiny Or Someone Else Will. New
York, NY: Doubleday.
Wickens, P. D. (1995). The Ascendant Organisation. New York, NY: St. Martin's Press.