Organizational Behavior

Organizational Behavior (OB) is the scientific study of human behavior in an

organizational setting. The organizatoon itself and the interaction between the
two. Its purpose is to build better relationships by achieving human objectives,
organizational objectives, and social objectives.

Few absolutes in Organizational Behavior

There are few absolutes in organizational behavior as human beings are complex.
They are not alike, our ability to make simple, accurate and sweeping generalization
is limited, so they follow system approach and contingency approach.
SYSTEM APPROACH:
System is a set of interrelated components that function together to form a single
entity.
CONTINGENCY APPROACH:
The contingency approach to management is based on the idea that there is no one
best way to manage and circumstances faced by organization.

Contributing behavioral science disciplines to

the OB field
Organizational behavior is a behavioral science that is built upon contributions from a
number of behavioral disciplines. The dominant areas are psychology, sociology,
social psychology, anthropology, and political sciences.
Psychology:
Psychology is the scientific study of behavior and mental processes of
organisms.
Sociology:

Sociology is the scientific study of society, which studies people in

relation to their fellow being.

Social Psychology:
Social psychology is a combination of sociology and psychology, which
influence people on one another.

Anthropology:
Anthropology is the study or societies to learn about human beings and their
activities. Anthropologists work on cultures and environments,

Political Science:
Political science studies the behavior of individuals and groups within a
political environment.

OB Model Three levels of analysis

Individual level of analysis:
At the individual level of analysis, organizational behavior involves the study
of learning, perception, creativity, motivation, personality, turnover, task
performance, cooperative behavior, deviant behavior, ethics, and cognition.

Group level of analysis:

At the group level of analysis, organizational behavior involves the study of
group dynamics, intra- and intergroup conflict and cohesion, leadership,
power, norms, interpersonal communication, networks, and roles.

Organization level of analysis:

At the organization level of analysis, organizational behavior involves the
study of topics such as organizational culture, organizational structure,
cultural diversity, inter-organizational cooperation and conflict, change,
technology, and external environmental forces.

Functions of managers
There are basically four management concepts that allow any organization to handle
the tactical, planned and set decisions.
Planning:
Planning is the process of setting task and objectives in an effective and
efficient manner.

Organizing:
Organizing is the process of allocating and arrangment of available
resources. .
Leading:
Leading is the process of inspiring and motivating and influencing to get the
jobs done.
Controlling:
Controlling is the process to monitor the tasks whether its done according to
task.

Roles of Managers
1. Interpersonal role
2. Informational role
3.Decision making role

Skills of managers
1. Conceptual skills:
To set priorities, delegate, motivate and develop your people, coach them to
become top performers and communicate objectives and goals.
2. Communication skills:
To get your point across, create a compelling presentation to support your
goals and get buy-in for ideas, inspire others to achieve better results and
demonstrate emotional intelligence.
3. Technical skills:
Those who involves in lower staff hierachy and do the technical job.

Challenges and opportunities for Managers in

using OB concepts
Understanding organizational behavior has never been more important for
angers.
Workforce diversity:
People from different culture, ethinic background, personality, pschology,
and have diverse nature work in an organization.
Telecommuting:
Working from home usually with a computer connection to the office.

Importance of interpersonal skills

Interpersonal skills are the life skills we use every day to communicate and
interact with other people, both individually and in groups. People who have
worked on developing strong interpersonal skills are usually more successful
in both their professional and personal lives.
A List of Interpersonal Skills Includes:

Verbal Communication - What we say and how we say it.

Non-Verbal Communication - What we communicate without words, body
language is an example.

Listening Skills - How we interpret both the verbal and non-verbal messages
sent by others.
Negotiation - Working with others to find a mutually agreeable outcome.
Problem Solving - Working with others to identify, define and solve problems.
Decision Making - Exploring and analyzing options to make sound decisions.
Confidence - Communicating our values, ideas, beliefs, opinions, needs and
wants freely.

Why is it important to complement intuition

with systematic study?
Intuition is just a gut feeling. Systematic study is to base your gut feelings on
scientific evidences. Hence, complementing gut feelings with systematic study
will make your feeling more reliable based on scientific evidence. However,
one must find the best balance. Furthermore, systematic study is
complemented by the Evidence-based management (EBM) approach that
involves basing managerial decision on the best available scientific
evidences.