Professional Documents
Culture Documents
Chanda Kochhar
Contents
[hide]
1 Early life
2 Career
o 2.1 19841993
o 2.2 19932008
3 2006present
4 Recognition
5 References
6 External links
Early life[edit]
Kochhar was born in Jodhpur, Rajasthan and raised in Jaipur, Rajasthan. She is an alumnus of St.
Angela Sophia School, Jaipur. She then moved to Mumbai, where she joined Jai Hind College
for a Bachelor of Arts degree. After graduating in 1982 she then pursued Cost Accountancy
ICWAI, Later, she acquired the Masters Degree in Management Studies from Jamnalal Bajaj
Institute of Management Studies, Mumbai. She received the Wockhardt Gold Medal for
Excellence in Management Studies as well as the J. N. Bose Gold Medal in Cost Accountancy
for highest marks in the same year.[3]
Kochhar resides in Mumbai, and is married to Deepak Kochhar, a wind energy entrepreneur and
her Business schoolmate. She has two children, a son and a daughter.[3][4]
Career[edit]
19841993[edit]
In 1984, Kochhar joined the Industrial Credit and Investment Corporation of India Ltd. (ICICI).
[5]
as a management trainee after her Master's degree. In her early years in ICICI, she handled
Project Appraisal and Monitoring and projects in various industries like Textile, Paper and
Cement.[3]
19932008[edit]
In 1993, Kochhar was sent to ICICI bank as part of a core team to set the bank. She was
promoted to Assistant General Manager in 1994 and then to Deputy General Manager in 1996. In
1996, Kochhar headed the newly formed Infrastructure Industry Group of ICICI, which aimed
"to create dedicated industry expertise in the areas of Power, Telecom and Transportation". In
1998, she was promoted as the general manager and headed ICICI's Major Client Group,
which handled relationships with ICICI's top 200 clients. In 1999, she also handled the Strategy
and E-commerce divisions of ICICI. Under Kochhar's leadership, ICICI bank started the Retail
business in July 2000 and emerged the largest retail financer in India, in the next five years. In
April 2001, she took over as Executive Director, heading the in ICICI Bank.[3] It took her ten
years to get promoted to AGM, but suddenly within seven years beginning 1994, she got five
successive promotions to become Executive director. Her rise through the ranks was spectacular.
[6]
2006present[edit]
In April 2006, Kochhar was appointed as Deputy Managing Director of ICICI Bank. She
managed the Corporate and Retail banking business of ICICI Bank. From October 2006 to
October 2007, she handled the International and Corporate businesses of ICICI Bank. From
October 2007 to April 2009, Kochhar was also the bank's chief financial officer (CFO), Joint
managing director (JMD) and the official spokesperson. She also headed the Corporate Centre of
ICICI Bank.[3][7] She is also a director of different ICICI group companies. She is the chairperson
of ICICI Bank Eurasia Limited Liability Company and ICICI Investment Management Company
Limited. Kochhar is the Vice-Chairperson of ICICI Bank UK PLC and ICICI Bank Canada. She
is a director in ICICI International Limited and ICICI Prudential Life Insurance Company Ltd.
and part of the Governing Council in 1964. The ICICI Foundation for Inclusive GrowthMember.[8]
Kochhar is CEO and MD of ICICI Bank from May 2009 for a period of five years. She succeeds
K. V. Kamath, who was CEO of the bank since 1996.[2][9]
Recognition[edit]
Under Kochhar's leadership, ICICI Bank won the Best Retail Bank in India award in 2001,
2003, 2004 and 2005 and Excellence in Retail Banking Award in 2002; both awards were
given by The Asian Banker. Kochhar personally was awarded "Retail Banker of the Year 2004
(Asia-Pacific region)" by the Asian Banker, "Business Woman of the Year 2005" by The
Economic Times and "Rising Star Award" for Global Awards 2006 by Retail Banker
International. Kochhar has also consistently figured in Fortune's list of "Most Powerful Women
in Business" since 2005.[3] She climbed up the list debuting with the 47th position in 2005,
moving up 10 spots to 37 in 2006 and then to 33 in 2007.[10][11] In the 2008 list, Kochhar features
at the 25th spot.[12] In 2009, she debuted at number 20 in the Forbes "World's 100 Most Powerful
Women list". She is the second Indian in the list behind the ruling Indian National Congress
party chief Sonia Gandhi at number 13.[4] In 2010, she fell to number 92 in the Forbes list, but in
2011 bounced back to 43.[13][14]
Kochhar has also consistently figured in Fortune's list of "Most Powerful Women in Business"
since 2005. In 2009, she debuted at number 20 in the Forbes "World's 100 Most Powerful
Women list",[15] and climbed to the 10th spot in 2010.[16] In 2011, she featured in Business Today's
list of the "Most Powerful Women Hall of Fame".[17] In 2011, she also featured in the "The 50
Most Influential People in Global Finance" List of Bloomberg Markets.[18] Chanda Kochhar was
awarded with ASSOCHAM Ladies League Mumbai Women of the Decade Achievers Award on
January 2, 2014.[19]
Kochhar is honoured with Padma Bhushan Award, the third highest civilian honour by the
Government of India for the year 2010 for her services to banking sector.[20]
Kochhar was also awarded the "ABLF Woman of Power Award (India)" in 2011 at the Asian
Business Leadership Forum Awards.[21]
Kochhar was ranked as the most powerful business woman in India in Forbes' list of 'The World's
100 Most Powerful Women 2013'.[22] Kochhar was also featured in the Power List 2013 of 25
most powerful women in India by India Today, for the third year in a row.[23]
References[edit]
Chanda Kochhar
Born On: November 17, 1961
Born In: Jodhpur, Rajasthan
Career: MD, CEO, ICICI Bank
In India's male dominated banking sphere, Chanda Kochhar carved a niche for herself. This was
no easy task. In her career which extends to over three decades of experience, she remained
strong willed and alert. Her determination to make it to the top only grew from year to year.
Kochhar's career growth can be traced along with the expansion of the bank over the past several
years. She never stuttered in her growth and was one of the few who kept up with the aggressive
development run of ICICI bank. It was her sharp strategic planning which made the ICICI bank
the 'Best Retail Bank in India' for five consecutive years. As per Forbes, It's no wonder then that
she has been ranked 20th amongst the most powerful women in business and in the world. Read
on to find out more about how Chanda Kochhar made it to the top of the corporate pile.
Early Life
Chanda Kochhar was born in Jodhpur in Rajasthan on November 17, 1961, but was raised in
Jaipur in Rajasthan. She then joined Jai Hind College in Mumbai for a Bachelor of Arts degree.
After completing her graduation in 1982, she pursued cost accountancy (ICWAI). Later, she did
her Master's degree in management studies from the esteemed Jamnalal Bajaj Institute of
Management Studies in Mumbai from where she received a Wockhardt Gold Medal for
Excellence in Management Studies. In the same year, she won the J.N Bose gold medal for Cost
Accountancy.
Career
In 1984, after her masters, Chanda Kochhar joined 'The Industrial Credit and Investment
Corporation of India Limited' or ICICI Limited as a management trainee. In her initial years in
ICICI, she handled project appraisal and monitoring and various projects in Petrochemicals,
Textile and Cement and Paper. In 1994, she became the Assistant General Manager and was
promoted to the post of Deputy General Manager in 1996. She headed the Infrastructure Industry
Group of ICICI. In 1999, she was promoted as the General Manager and became the head of
ICICI's 'Major Client Group' which handled relationships with the top 200 clients of the
organisation. In 1999, she started handling the Strategy and E-commerce divisions of ICICI.
Under Kochhar's leadership, ICICI began its retail business in 2000 and in the next five years,
became the biggest retail financer in India. In 2001, she became the executive director of ICICI
bank. In April 2006, she was appointed as the Deputy Managing Director of ICICI bank and
managed the corporate and retail banking business of ICICI bank. From October 2007 to April
2009, she was the Chief Finance Officer (CFO), Joint Managing Director (JMD), and the official
spokesperson of ICICI. She was also the head of the Corporate Center of ICICI bank, the director
of the ICICI group of companies, Chairperson of ICICI Bank Eurasia Limited Liability Company
and ICICI Investment Management Company Limited. Chanda Kochhar also held the positions
of Vice-Chairperson of ICICI Bank UK and ICICI Bank Canada and the position of Director of
ICICI International Limited and ICICI Prudential Life Insurance Company Limited. In May
2009, she was appointed as the Managing Director and the Chief Operating Officer of ICICI
bank for a term of five years.
Contributions
Chanda Kochhar was a part of the core team when ICICI decided to set the ICICI Bank 1993. In
2000, when the organisation decided to develop its wings, she decided to keep the bank open for
twelve hours in a day when other banks were open for four to seven hours a day. She was also
one of the bankers who came up with electronic banking and installed 2000 ATM machines all
over India. Under Kochhar's leadership, ICICI was awarded the 'Best Retail Bank in India' in
2001, 2003, 2004 and 2005. In 2002, the bank was given the 'Excellence in Retail Banking
Award'.
Legacy
Chanda Kochhar is one amongst the two women who is the head of an Indian domestic bank.
Joining the ICICI bank as a management trainee, she was instrumental in making ICICI bank the
largest retail financer in India. She is an inspiration to women all over the world.
Awards And Accolades
'Retail Banker of the Year' (Asia - Pacific region) by The Asian Banker, 2004
'Business Woman of the Year' by The Economic Times, 2005
'Rising Star Award' for Global Awards by Retail Banker International, 2006
Featured in the list of '30 Most Powerful Woman Leaders' in business for 8 consecutive years
from 2002 to 2010
'Transformational Business Leader of the Year' by All India Management Association, 2010
Ranked 10th in the Fortune's List of 'Most Powerful Women in Business', 2010
Ranked 92nd in the Forbes List of 'Most Powerful Women' in the world, 2010
'Outstanding Woman Business Leader of the Year' award by CNBC TV18, 2010'
Ranked 11th in the List of 'Top 50 Woman in World Business' by the Financial Times, 2010
Padma Vibhushan, 2011
Timeline
1961 - Born in Jodhpur in Rajasthan.
1982 - Completed her graduation and pursued cost accountancy.
1984 - Joined 'The Industrial Credit and Investment Corporation of India Limited' or ICICI
Limited.
1994 - Became the Assistant General Manager of ICICI bank.
1996 - Became the Deputy General Manager.
1999 - Took over as the General Manager and became the head of ICICI's 'Major Client Group'.
2000 - ICICI began its retail business under Kochhar's leadership.
2001 - Became the executive director of the ICICI bank.
2006 - Appointed as the Deputy Managing Director of ICICI bank.
2009 - Appointed as the Managing Director and the Chief Operating Officer of ICICI bank.
2011 - Awarded Padma Vibhushan.
Director's Profile
Ms. Chanda Kochhar, Managing Director and Chief Executive Officer
Profile
Ms. Chandra Kocher is the Managing Director and Chief Executive Officer of ICICI Bank
Limited, India's second-largest bank and the largest in the private sector. She is widely
recognized for her role in shaping the retail banking sector in India and for her leadership of the
ICICI Group, as well as her contributions to various forums in India and globally.
Ms. Kocher began her career, with erstwhile ICICI Limited in 1984 and was elevated to the
Board of Directors of ICICI Bank in 2001. She was instrumental in establishing ICICI Bank
during the 1990s, and subsequently headed the infrastructure finance and corporate banking
business in ICICI Limited. In 2000, she took on the challenge of building the nascent retail
business, with strong focus on technology, innovation, process reengineering and expansion of
distribution and scale. The Bank achieved a leadership position in this business. During 20062007, she successfully led the Bank's corporate and international banking businesses during a
period of heightened activity and global expansion by Indian companies. From 2007 to 2009, she
was the Joint Managing Director & Chief Financial Officer during a critical period of rapid
change in the global financial landscape. She was elevated as Managing Director & CEO of
ICICI Bank in 2009 and is responsible for the Bank's diverse operations in India and overseas.
She also chairs the boards of the Bank's principal subsidiaries, which include India's leading
private sector life and general insurance companies.
In addition to her responsibilities at the ICICI Group, Ms. Kocher is a member of the Prime
Minister's Council on Trade & Industry, the Board of Trade, High-Level Committee on
Financing Infrastructure, US-India CEO Forum and UK-India CEO Forum. She is a member of
the boards of the Indian Council for Research on International Economic Relations, National
Institute of Securities Markets, Institute of International Finance and International Monetary
Conference. She was co-chair of the World Economic Forum's Annual Meeting in 2011.
She was conferred with the Parma Bhutan, one of India's highest civilian honors, in 2011.
Awards and Recognition
2014
Named among Fortune's 50 most powerful women in business for the fourth consecutive year.
2013
Awarded as the Best CEO - Private Sector category at the Forbes India Leadership Awards 2013.
Ranked as the most powerful woman in business in India for the third consecutive year in Fortune's list of '50 Most
Powerful Women In Business: The Global 50'. She is also among the four most powerful women in business in the
world, according to the list.
Ranked as the most powerful business woman in India in the Forbes list of 'The World's 100 Most Powerful Women
2013'.
Received the 'Transformation Leader Award' by NDTV Profit Business Leadership Awards 2012.
Featured for the third year in a row in the Power List 2013 of 25 most powerful women in India, by India Today.
Is the only Indian to be featured in the Dow Jones list of Most Influential Female Executives in the World of the last
decade. She is ranked 12th in the global list.
Awarded the Businessperson Of The Year 2012 by Business India. She is the first woman recipient of this award in 31
years.
2012
Topped the list of "50 Most Powerful Women in Business" by Fortune India.
Ranked 18th in Fortune's list of '2012 Businesspersons of the Year'. This is Fortune's annual ranking of 50 global
leaders who are "the best in business".
Ranked fifth, for the second consecutive year, in Fortune's international list of "50 Most Powerful Women in Business."
Named amongst the nine Indian women in the Forbes' inaugural "Asia Power Businesswomen" list.
Ranked fifth in the list of the "Most Powerful CEOs" in India by The Economic Times and first in the list of "Top
Women CEOs" in the country.
Conferred with CNBC Asia's India Business Leader of the year award and CSR award.
Named amongst the "25 most powerful professional women" in the country by India Today for the second year.
Ranked fifth by Fortune in the International list of "50 Most Powerful Women in Business".
Ranked 17th among the "25 Most Powerful CEOs" in Asia by Fortune.
Named among the "50 most influential people in global finance" by Bloomberg Markets magazine.
Named among the "two best Indian CEOs "in an annual poll by Finance Asia.
Received the "Global Leadership Award" from the US-India Business Council.
The first woman to be named as the "Business Leader of the Year" by The Economic Times.
Featured in the "Hall Of Fame - Most Powerful Women in Indian Business" by Business Today.
Conferred with the "Transformational Business Leader of the Year", award by All India Management Association.
2011
2010
Ranked 92nd in the list of "Most Powerful Women" in the world by Forbes.
Conferred with the "Outstanding Woman Business Leader of the Year" award by CNBC TV18.
Featured in the list of "30 Most Powerful Women Leaders" in Business Today for eight consecutive years from 2002 to
2010.
ICICI Bank
From Wikipedia, the free encyclopedia
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ICICI Bank Limited
Type
Private
BSE: 532174
NSE: ICICIBANK
Traded as
NYSE: IBN
BSE SENSEX Constituent
CNX Nifty Constituent
Industry
Banking, Financial services
Founded
1954, INDIA
Headquarters Mumbai, India
Area served Worldwide
K.V. Kamath (Chairman)
Key people
Ms.Chanda Kochhar (MD & CEO)
Credit cards, Consumer banking,
corporate banking, finance and
Products
insurance, investment banking,
mortgage loans, private banking,
wealth management
Revenue
US$ 13.52 billion (2012)[1]
Operating
US$ 2.12 billion (2012)[1]
income
Profit
US$ 1.60 billion (2012)[1]
Total assets
US$ 98.99 billion (2012)[1]
Total equity
US$ 12.62 billion (2012)[1]
Employees
81,254 (2012)[1]
Website
www.icicibank.com
ICICI Bank is an Indian multinational bank and financial services company headquartered in
Mumbai. Based on 2014 information, it is the second largest bank in India by assets and by
market capitalisation. It offers a wide range of banking products and financial services to
corporate and retail customers through a variety of delivery channels and through its specialised
subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and
asset management. The Bank has a network of 3,539 branches and 11,162[2][3] ATM's in India,
and has a presence in 19 countries.[4][5]
ICICI Bank is one of the Big Four banks of India, along with State Bank of India, Punjab
National Bank and Bank of Baroda. The bank has subsidiaries in the United Kingdom, Russia,
and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and
Dubai International Finance Centre; and representative offices in United Arab Emirates, China,
South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The company's UK subsidiary has
established branches in Belgium and Germany.[6]
In March 2013, Operation Red Spider showing high-ranking officials and some employees of
ICICI Bank involved in money laundering. After a government inquiry, ICICI Bank suspended
18 employees and faced penalties from the Reserve Bank of India in relation to the activity.[7][8][9]
[10][11]
Contents
[hide]
1 Corporate history
2 Corporate governance
5 Products
o 5.1 'Pockets by ICICI Bank'
o 5.2 MySavings Rewards
o 5.3 iWish- the flexible recurring deposit
6 Go Green Initiative
o 6.1 Objective
o 6.2 Green products and services
o 6.3 Carbon Footprint Calculator
7 Subsidiaries
o 7.1 Domestic
o 7.2 International
8 Acquisitions
9 Awards
10 Controversies
o 10.1 Inhuman debt recovery methods
o 10.2 Money laundering allegations
11 Credit Rating
12 See also
13 References
14 External links
Corporate history[edit]
ICICI Bank was established by the Industrial Credit and Investment Corporation of India, an
Indian financial institution, as a wholly owned subsidiary in 1955. The parent company was
formed in 1955 as a joint-venture of the World Bank, India's public-sector banks and publicsector insurance companies to provide project financing to Indian industry.[12][13] The bank was
initially known as the Industrial Credit and Investment Corporation of India Bank, before it
changed its name to the abbreviated ICICI Bank. The parent company was later merged with the
bank.
ICICI Bank launched internet banking operations in 1998.[14]
ICICI's shareholding in ICICI Bank was reduced to 46 percent, through a public offering of
shares in India in 1998, followed by an equity offering in the form of American Depositary
Receipts on the NYSE in 2000. ICICI Bank acquired the Bank of Madura Limited in an all-stock
deal in 2001 and sold additional stakes to institutional investors during 2001-02.
In the 1990s, ICICI transformed its business from a development financial institution offering
only project finance to a diversified financial services group, offering a wide variety of products
and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank.
In 1999, ICICI become the first Indian company and the first bank or financial institution from
non-Japan Asia to be listed on the NYSE.[15]
In 2000, ICICI Bank became the first Indian bank to list on the New York Stock Exchange with
its five million American depository shares issue generating a demand book 13 times the offer
size.
In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI
and two of its wholly owned retail finance subsidiaries, ICICI Personal Financial Services
Limited and ICICI Capital Services Limited, with ICICI Bank. The merger was approved by
shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at
Ahmedabad in March 2002 and by the High Court of Judicature at Mumbai and the Reserve
Bank of India in April 2002.[16]
In 2008, following the 2008 financial crisis, customers rushed to ICICI ATMs and branches in
some locations due to rumours of adverse financial position of ICICI Bank. The Reserve Bank of
India issued a clarification on the financial strength of ICICI Bank to dispel the rumours.[17]
Corporate governance[edit]
Group Anti Money Laundering Policy: The ICICI Group AML Policy establishes the
standards of AML compliance and is applicable to all activities.[18]
Code of Conduct: ICICI Bank has formulated a Code of Business Conduct and Ethics
for its directors and employees.[19]
biometrics and a basket of support services, FINO enables financial institutions to conceptualise,
develop and operationalise projects to support sector initiatives in microfinance and livelihoods.
[23]
Read to Lead Phase I: Read to Lead is an initiative of ICICI Bank to facilitate access to
elementary education for underprivileged children in the age group of 314 years
including girls and tribal children from the remote rural areas. The Read to Lead initiative
supports partner NGOs to design and implement programmes that mobilise parent and
community involvement in education, strengthen schools and enable children to enter and
complete formal elementary education. Read to Lead has reached out to 100,000 children
across 14 states of Andhra Pradesh, Bihar, Delhi, Gujarat, Haryana, Jharkhand,
Karnataka, Maharashtra, Orissa, Rajasthan, Tamil Nadu, Tripura, Uttar Pradesh and West
Bengal.[29]
In Phase II of the Read to Lead programme, ICICI Bank has supported the establishment of 63
libraries that will reach out to approximately 7,200 children in the rural areas of Jagdalpur block
of Bastar district in Chhattisgarh. The programme includes building libraries, sourcing books and
conducting various interactive activities to make the library a dynamic centre for learning.[citation
needed]
Products[edit]
'Pockets by ICICI Bank'[edit]
In September 2013, ICICI Bank launched a first of its kind app on Facebook 'Pockets by ICICI
Bank' across the globe to enable customers to carry out a wide range of financial transactions on
Facebook [30] Customers can access the ICICI Bank app [31] by logging into their Facebook
account and then going to the official ICICI Bank Facebook page, and clicking on the tab for
Pockets by ICICI Bank. The customer then registers online with their debit card number and
PIN, and selecting a new four digit PIN for subsequent logins.[32] Through the app, customers can
make payments to friends, recharge prepaid mobile and book movie tickets. One can also carry
out non-financial transactions such as accessing a mini statement of their savings bank account,
getting demat holding statements, opening fixed or recurring deposit, order a cheque book, stop a
cheque payment, upgrade debit card, among others.[33]
Some of the key features of 'Pockets by ICICI Bank' are:
Split n share: It allows customers to split and track group expenses and share them with friends
on Facebook. The app also gives the customer the option of sending messages to remind friends
on pending payments.
Pay a friend: It allows customers to transfer funds to their friends without knowing their bank
account details like account number, bank branch, branch IFSC code etc. Through this facility,
customers can create electronic coupons that can be redeemed by their friends on the bank
website icicibank.com [34]
MySavings Rewards[edit]
ICICI Bank has rolled-out the programme MySavings Rewards from 1 September 2012, where
reward points are offered to individual domestic customers for a variety of transactions done
through the savings bank account. Reward points are offered automatically to customers for
activating Internet banking, shopping online/ paying utility bills with Internet banking and autodebit from savings account towards equated monthly installments for home/ auto/ personal loan/
recurring deposit. Customers are required to maintain a monthly average balance of 15,000 or
more.[35]
Customers can redeem their reward points by
Flexibility: Flexible recurring deposit allows a customer to deposit any amount at any
point of time. Customers also have an option of depositing money by giving a standing
instruction.
Better returns: Customers can earn recurring deposit interest rates on their iWish
account while enjoying the freedom of not having to deposit every month.
Sharing: Customers can choose to share their wishes on Facebook and let their friends
and family be part of their dreams.
ICICI Bank has developed this product in collaboration with Social Money.
Go Green Initiative[edit]
The Go Green Initiative is an organisation wide initiative that moves beyond moving people,
processes and customers to cost effective automated channels to build awareness and
consciousness of our environment,our nation and our society.[37]
Objective[edit]
ICICI Banks Green initiative is to make healthy environment in the organisation i.e.; to create
intrapersonal skills amongs the customer and understanding between employees of the
organisation.
Broad objectives of the ICICI are:
(a) to assist in the creation, expansion and modernisation of private concerns;
(b) to encourage the participation of internal and external capital in the private concerns;
(c) to encourage private ownership of industrial investment.
Inputs include region, user input of the distance traveled in a particular medium of transport
daily, electricity consumed per month and LPG cylinder/piped natural gas used per month. It
calculates the net carbon footprint to create awareness and sensitize people about the
environment.It also shows the world's and India's average carbon footprint.[38][39]
Subsidiaries[edit]
Domestic[edit]
International[edit]
Acquisitions[edit]
1997: ITC Classic Finance. Incorporated in 1986, ITC Classic was a non-bank financial
firm that engaged in hire,m purchase, and leasing operations. At the time of being
acquired, ITC Classic had eight offices, 26 outlets, and 700 brokers.
2007: Sangli Bank. Sangli Bank was a private sector unlisted bank, founded in 1916, and
30% owned by the Bahte family. Its headquarter were in Sangli in Maharashtra, and it
had 198 branches. It had 158 in Maharashtra and 31 in Karnataka, and others in Gujarat,
Andhra Pradesh, Tamil Nadu, Goa, and Delhi. Its branches were relatively evenly split
between metropolitan areas and rural or semi-urban areas.
2010: The Bank of Rajasthan (BOR) was acquired by the ICICI Bank in 2010 for 3,000
crores. RBI was critical of BOR's promoters not reducing their holdings in the company.
BOR has since been merged with ICICI Bank.
Awards[edit]
2004
2007
ICICI Bank has been conferred the Euromoney Award 2007 for the Best Bank in the
Asia-Pacific Region[42]
ICICI Bank wins the Excellence in Remittance Business award by The Asian Banker[43]
2009
ICICI Bank bags the "Best bank in SME financing (Private Sector)" at the Dun &
Bradstreet Banking awards[44]
2011
ICICI Bank is the only Indian brand to figure in the BrandZ Top 100 Most Valuable
Global Brands Report, second year in a row[45]
ICICI Bank ranked 5th in the list of "57 Indian Companies", and 288 th in World
Rankings in Forbes Global 2000 list.[46]
ICICI Bank has won the "Banking Technology Awards 2010" at The Indian Banks
Association in the following categories[47]
ICICI Bank was recognised for its Special Citation of the Fully Electronic Branch
Service Channel, first set up at Hiranandani Estate, Thane, at the Financial Insights
Innovation Awards held in conjunction with Asian Financial Services Congress[48]
For the second year in a row, ICICI Bank was ranked 70th in the Brandirectory league
tables of the worlds most valuable brands by, The BrandFinance Banking 500[49]
ICICI Bank was ranked 1st in the Banking and Finance category and 9th in the "2010
Best Companies To Work For" by Business Today[50]
ICICI Bank UK, HiSAVE product range has been awarded the Consumer Moneyfacts
Awards 2011 for the 'Best Online Savings Provider'[51]
For the second consecutive year, ICICI Bank was ranked second in the "India's 50
Biggest Financial Companies", in The BW REAL 500 by Business World[52]
ICICI Bank was one of the winners in the Global Awards for Enterprise & IT
Architecture Excellence. ICICI Bank bagged the award in the Business Intelligence and
Analytics' category.[53]
The Brand Trust Report ranks ICICI among the top 4 most trusted financial institutions.
[54]
ICICI Bank awarded "House Of The Year (India)", by Asia Risk magazine, for eighth
time in a row since 2004[55]
ICICI Bank awarded the most Tech-friendly Bank award by Business World[56]
ICICI Bank received the Best Trade Finance Bank in India by The Asset Triple A Award,
Hong Kong[57]
ICICI Bank is the first and the only Indian brand to be ranked as the 45th most valuable
global brand by BrandZ Top 100 Global Brands Report[58]
2012
ICICI Bank won the "Best Bond House (India) 2011", by IFR Asia [60]
ICICI Bank awarded the Best Bank (India) by Global Finance [61]
ICICI Bank won the "Century International Quality Era Award" at Geneva [62]
ICICI Bank was awarded the "Best Foreign Exchange Bank (India)" by Finance Asia
Country Awards.[63]
ICICI Bank received the "Dataquest Technology Innovation Awards 2012" for Data
centre migration by Dataquest.
ICICI Bank was conferred the Best Performance Award for Self Help Group (SHG) Bank
Linkage Programme in NABARD's State Level Awards announced by their Maharashtra
Regional Office. The Bank received the first prize for the year 2010-11 in the Private
Sector Bank category and 2nd runner up for the year 2011-12 in the Commercial Bank
category.
For the second consecutive year, ICICI Bank won the NPCI's NFS Operational
Excellence Awards in the MNC and Private Sector Banks Category for its ATM network.
Mr.K.V.Kamath was awarded the "Hall Of Fame" by Outlook Money for his long
standing contribution in the financial services sector.[64]
ICICI Bank won the Best Bank - India Award by The Banker.[65]
Ms. Chanda Kochhar ranked 18th in the Fortune's list of '2012 Businesspersons of the
Year'. The 50 global leaders is Fortune's annual ranking of leaders who are "the best in
business".[66]
Ms. Chanda Kochhar tops the list of "50 Most Powerful Women in Business" by Fortune
India.
ICICI Bank tops the list of "Private sector and Foreign Banks" by Brand Equity, Most
Trusted Brands 2012. It ranks 15th in the "Top Service 50 Brands".[67]
For the third consecutive year, ICICI Bank ranked second in "India's 50 Biggest Financial
Companies" in The BW Real 500 by Businessworld.[68]
For the second year in a row, Ms. Chanda Kochhar, Managing Director & CEO was
ranked 5th in the International list of 50 Most Powerful Women In Business by Fortune.
ICICI Bank tops the list of most fans in India and globally ranks fifth amongst financial
institutions on Facebook in the social media engagement study conducted by Ketchum
Sampark.[69]
ICICI Bank in the Private Sector Bank category won the Best Technology Bank Of The
Year, Best Financial Inclusion Initiative and Best Use Of Technology In Training and eLearning by Indian Bank's Association (IBA) Technology Awards. The Bank also
received the first runner up for Best Online Bank, Best Customer Relationship Initiative
and Best Use Of Mobility Technology in Banking by IBA Technology Awards .
ICICI Bank awarded the Best SME Bank for Treasury and Working Capital (India) by
The Asset Triple A.[70]
ICICI Bank received the Best Trade Finance House and Best Cash Management House
by The Corporate Treasurer Alliance Country Awards.[71]
ICICI Bank awarded the Best Private Sector Bank in Global Business Development,
Rural Reach and SME financing categories by Dun & Bradstreet - Polaris Financial
Technology Banking Awards.[72]
2013
ICICI Bank has been adjudged winner at the Express IT Innovation Award under the
Large Enterprise category[73]
ICICI Bank wins awards under the categories of 'Most Innovative Bank' and 'Most
Innovative use of Multi-Channel Infrastructure' at the Indian Bank's Association's
BANCON Innovation Awards 2013.
ICICI Bank won the Asian Banking & Finance Retail Banking Award 2013 for the Online
Banking Initiative of the Year [74]
ICICI Bank won an award under the Social Media category at the InformationWeek
EDGE Award [75]
Ms. Chanda Kochhar, MD and CEO has been awarded as the Best CEO - Private Sector
category at the Forbes India Leadership Awards 2013.[76]
Ms. Chanda Kochhar, MD & CEO, has been named as the most powerful woman in
business in India for the third consecutive year in Fortune's list of '50 Most Powerful
Women In Business: The Global 50'. She is also among the four most powerful women in
business in the world, according to the list.[77]
ICICI Bank received the award for 'Best Private Sector Banker' by the Sunday Standard
Best Bankers Awards 2013.[78]
ICICI Bank has been awarded the 'Best Banker - All round expansion' by the Sunday
Standard Best Bankers Awards 2013.
ICICI Bank won 'Best Banker - Efficiency & Profitability' by the Sunday Standard Best
Bankers Awards 2013.
Ms Chanda Kochhar, MD & CEO, receives the "AIMA JRD Tata Corporate Leadership
Award" 2012 [80]
ICICI Bank has won the Trade Finance Magazine Award for Excellence 2013, under the
category of 'Asia Pacific Awards : Best Trade Bank in India'[81]
ICICI Bank received the Asian Banking & Finance Wholesale Banking Awards 2013 for
the India Domestic Trade Finance Bank of the Year
ICICI Bank Limited has been awarded as the Best Private Sector Bank under the category
Global Business Development for the Dun & Bradstreet - Polaris Financial Technology
Banking Awards 2013[82]
ICICI Bank has been one of the recipients of the Corporate Governance Asia Annual
Recognition Awards 2013
Ms Chanda Kochhar, MD & CEO, is one of the recipients from India, for the 4th Asian
Corporate Director Recognition Awards 2013 [83]
ICICI Bank has won the Best Bank Award for Use of IT for Business Innovation Among
Large Banks from the Institute for Development and Research in Banking Technology
(IDRBT)
ICICI Bank has received the Special Award for Best IT Team Among Private Sector
Banks from the Institute for Development and Research in Banking Technology (IDRBT)
ICICI Bank won the Special Award for Electronic Payment Systems Among Large Banks
from the Institute for Development and Research in Banking Technology (IDRBT)
ICICI Bank receievd Special Award for Mobile Banking Among Large Banks from the
Institute for Development and Research in Banking Technology (IDRBT)[84]
ICICI Bank ranks 10th in Fortune India's list of 50 most admired companies in India.[85]
Ms. Chanda Kochhar, MD & CEO, was ranked as the most powerful business woman in
India in Forbes' list of 'The World's 100 Most Powerful Women 2013'.[86]
ICICI Bank Limited has been conferred the Best Remittance Business award at The Asian
Banker's International Excellence in Retail Financial Services 2013 Awards ceremony.
ICICI Bank was honored with the Medici Innovation Hall of Fame Award, instituted by
The Medici Institute in collaboration with the Medici Group, USA.
ICICI Bank and its IT partner Fundtech won The Asian Banker Technology
Implementation Award for the Convergence Banking project from Asian Banker.
For the second consecutive year, Mr. N.S.Kannan, Executive Director & CFO, received
the "Best Performing CFO", in the Banking / Financial Services category by CNBC - TV
18.
Ms. Chanda Kochhar, MD & CEO, was also featured in the Power List 2013 of 25 most
powerful women in Inda by India Today, for the third year in a row.[87]
Ms. Chanda Kochhar is the only Indian to be featured in the Dow Jones list of Most
Influential Female Executives in the World of the last decade. She is ranked 12th in the
global list.
ICICI Bank awarded the Most Admired Infrastructure Debt Financer and PPP Project of
the Year: Yamuna Expressway Project, in the 5th KPMG Infrastructure Today Awards by
ASAPP Media Information Group[88]
For the 4th consecutive year, ICICI Bank won the Celent Model Bank for the next
generation technology oriented banking solutions.
ICICI Bank was awarded a "Special IT Innovation Award" by Lenovo - NASSCOM and
CNBC-TV18.
ICICI Bank was the winner of "6th Loyalty Awards" for My Savings Rewards by AIMIA
(global leader in Loyalty).
ICICI Bank UK PLC's online savings product HiSAVE won the "Highly Commended"
(2nd rank) at the Consumer Moneyfacts Awards.
ICICI Bank received the "Gram Samvad",Service for Low cost/Small budget marketing
initiative Award by Rural Marketing Association of India (RMAI).
Ms. Chanda Kochhar awarded the Businessperson Of The Year 2012 by Business India.
She is the first woman recipient of this award in 31 years.
ICICI Bank won the Best domestic bank, India by The Asset Triple A Country Awards.[89]
Controversies[edit]
Inhuman debt recovery methods[edit]
A few years after its rise to prominence in the banking sector, ICICI bank faced allegations on
the recovery methods it used against loan payment defaulters. A number of cases were filed
against the bank and its employees for using "brutal measures" to recover the money. Most of the
allegations were that the bank was using goons to recover the credit card payments and that these
"recovery agents" exhibited inappropriate and in some cases, inhuman behavior. Incidents were
reported wherein the defaulters were put to "public shame" by the recovery agents.
The bank also faced allegations of inappropriate behavior in recovering its loans. These
allegations started initially when the "recovery agents" and bank employees started threatening
the defaulters. In some cases, notes written by the bank's employees asking the defaulters to "sell
everything in the house including family members", were found. Such charges faced by the bank
rose to a peak when suicide cases were reported wherein the suicide notes spoke of the Bank's
recovery methods as the cause of the suicide. This led to a lot of legal battles and the bank
paying huge compensations.[90][91][92]
of RBI, H R Khan reportedly told that the central bank is initiating action against ICICI Bank in
connexion with allegations of money laundering.[10][11]
Credit Rating[edit]
On account of the growing concerns over India's sovereign debt ratings,credit ratings agency
Moody's lowered the ratings for ICICI Bank from Baa3 to Baa2 in May 2012.[95][96]
ICICI Bank is India's largest private sector bank with total assets of Rs. 5,367.95 billion (US$ 99
billion) at March 31, 2013 and profit after tax Rs. 83.25 billion (US$ 1,533 million) for the year
ended March 31, 2013. The Bank has a network of 3,611 branches and 11,162 ATMs in India,
and
has
a
presence
in
19
countries,
including
India.
ICICI Bank offers a wide range of banking products and financial services to corporate and retail
customers through a variety of delivery channels and through its specialised subsidiaries in the
areas of investment banking, life and non-life insurance, venture capital and asset management.
The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in
United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International
Finance Centre and representative offices in United Arab Emirates, China, South Africa,
Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in
Belgium
and
Germany.
ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and the National Stock
Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New
York Stock Exchange (NYSE).
History
ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution,
and was its wholly-owned subsidiary.
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Comment
ICICI Bank has opened a skill training academy in Jaipur as part of its Corporate Social
Responsibility (CSR) efforts, to provide vocational training to youth from economically weaker
section of the society.
"The vocational training course will provide sustainable livelihood opportunities to the
beneficiaries," ICICI Bank Managing Director and Chief Executive Chanda Kochhar said in
Jaipur.
formal reporting on the per cent of profit used for CSR would be started from next year," she
said.
Read to Lead Phase I: Read to Lead is an initiative of ICICI Bank to facilitate access to
elementary education for underprivileged children in the age group of 314 years
including girls and tribal children from the remote rural areas. The Read to Lead initiative
supports partner NGOs to design and implement programmes that mobilise parent and
community involvement in education, strengthen schools and enable children to enter and
complete formal elementary education. Read to Lead has reached out to 100,000 children
across 14 states of Andhra Pradesh, Bihar, Delhi, Gujarat, Haryana, Jharkhand,
Karnataka, Maharashtra, Orissa, Rajasthan, Tamil Nadu, Tripura, Uttar Pradesh and West
Bengal.[29]
In Phase II of the Read to Lead programme, ICICI Bank has supported the establishment of 63
libraries that will reach out to approximately 7,200 children in the rural areas of Jagdalpur block
of Bastar district in Chhattisgarh. The programme includes building libraries, sourcing books and
conducting various interactive activities to make the library a dynamic centre for learning.
In addition to offering training free of cost, ICICI Academy will provide uniforms, meals and all
relevant course material to the students. Each centre will also have a library for the students to
use.
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