Networking & UC Engineer

Personal:
Mr.
First Name: Mohammed El Amine
Last Name: Dahel
Nationality: Algerian
Date of Birth: 10/15/1988 in Oran, Algeria
Address: 07 Rue Ploix, 78000 Versailles, France
Phone: +33 641-12-03-61
E-mail: amine.dahel@yahoo.fr
Marital status: single

Education
2013-2014: Master professional reference: IT, major: network engineering and systems
2006-2011: Engineering degree in telecommunications, major: telecommunication systems
2005-2006: Baccalaureate degree in exact sciences

Work experience
10/2014 01/2015: Operating ToIP Engineer within the integrator Telindus France
performing different tasks
Customer:
- Treatment of ToIP incidents of Level 2 and Level 3
- ToIP Changes Management
- Proactive Tasks for ToIP system (alarm supervision)
Telindus:
- Maintain documentation up to date
- Writing and updating operating procedures
- Support for operating technicians

04/2014 to 09/2014: Trainee at Telindus France

Build:
-

Deploying and testing the Cisco Unified Communications suite v9 (CUCM, CUC, CUPS,
CUEAC)
- Configuring and troubleshooting the telephony services provided by the Cisco Unified
Communication Suite on cisco Ip Phones (69xx, 79xx, 99xx) , Cisco IP Communicator (v8.6), Cisco
Jabber (v9, v10), Cisco Unified Manager Assistant for CUCM v9 and Attendant Console clients (v9)
- Soak and stress testing of the bulk provisioning tools for the Cisco Unified Communications suite
v9
- Installing and testing the Cisco prime suite (Central v1.x, CUOM v9, CUCDM v9, Collaboration
v9, HCM-F)
- Integration, configuration, testing and troubleshooting the SRST and LBO gateway

Installing, configuring, testing and troubleshooting of Microsoft servers: Active Directory 2008,
Exchange 2008

Run:
-

Writing operating procedures of the HCS v9 platform

Auditing the HCS v9 environment
Performance Reporting for the HCS v9 platform
Level 2 and 3 Support the HCS environment: incidents, problems, changes and alarm management
according to the ITIL process
- Making cases to the Cisco TAC (Technical Assistant Center) to report software bugs

09/12 - 02/13: Installation Engineer VoIP within the ACNO Company in Algeria
-

Deployment, configuration and optimization of VoIP networks for small companies based on
Cisco (CUCM 8.1, CME 7.1)
- Deployment, configuration and testing of IP Data networks for small and big companies using
different testing tools (Wireshark, Ethreal) and network simulators (Packet tracer, GNS3)
- VPN deployment using the Cisco ASA 5500

01/12 - 07/12: Site Engineer 2G / 3G within the company Linfra y in Algeria

-

Audit and qualification of 2G/3G sites

Study of the LOS (Line Of Sight) Microwave links: Simulation using Pathloss v4 + on site Study
Dimensioning of radio equipment for the Microwave links in 3G networks
Performing the drive test analysis on 3G/3.5G sites using the Huawei Genex Probe .

CISCO certifications
- CCNP Voice: CVOICE v8

- CCNA Voice v8
- CCNA Routing and Switching (200-101)
- CCENT (100-101)
- CISCO CCNA Exploration: Fundamentals Networks
- CISCO CCNA Exploration: Routing Protocols and Concepts
- CISCO CCNA Exploration: LAN switching and wireless

Language certifications:
- French language mastery certificate: DELF B2
- TOEFL IBT (84/120)

Other certificates
- Certificate ORACLE 9i SQL
- Driving license B

Languages:
Trilingual: Arabic, English, French

Technical Knowledge:
Voice and UC:
- Deployment and testing of the various unified communication servers: CUCM 9.x, CUC 9.x,
CUCMIMP 9.x, CUEAC 9.x, ELM 1.x
- VoIP signaling protocols: SCCP, SIP
- Deployment of QoS based on: CoS, ToS, DSCP, CBWFQ and LLQ
- Gateway Deployment: C3700, VG224, CUBE on Cisco asr 1000

- Management and migration tools: CUOM 9.x, CUCDM 9.x, HCM-F, Cisco Prime Central v1.x,
Cisco Prime Collaboration 10.x
- Provisioning and Self-care applications: VOSS v9, Kurmi Unified Provisioning 5.3
- Cisco UC products: IP phones (69xx, 79xx, 99xx), Jabber, assistant / manager, Attendant Console,
IP Communicator

Network services:
- Routing in Cisco networks using different routing protocols (static, RIP, EIGRP, OSPF, BGP) with
the router models: 28xx and C29xx
- Switching in CISCO networks using different layer 2 protocols (VTP, STP, VLAN) on CISCO
Catalyst 29xx switches
- Cisco WAN Technologies using the protocols (HDLC, PPP, Frame Relay,)
- The IP addressing services (DHCP, ACL, NAT)
- Troubleshooting of LAN, WAN networks
- VPN for Remote Workers by Cisco ASA 5500-x,
- Switched network design and configuration of high-speed based on Cisco Nexus 2000 and 5000,
MDS, DCNM (LAN/SAN),
- Microsoft products: Active Directory 2008, Lync 2010, Exchange 2010

Other:
- Ex-member of the American corner club in Oran, Algeria
- Hobbies: Jogging, Self-improvement, new technology