A COMPREHENSIVE STUDY ON EMPLOYEE JOB SATISAFCTION AT

BHARAT SANCHAR NIGAM LIMITED

Sir/Madam

I am Miles K.M a student of Indian Academy Degree College, Final SEM BBM, Bangalore
University, carrying out project work as a partial fulfilment of any course, I request you to
furnish the details in the questions, which is used purely for my academic purpose and the
Information provided will be maintained confidential.
Name:
Years of Experience:

CORPORATE CULTURE AND MANAGEMENT

1. Does management play any favouritisms or partiality towards

Employees?
Strongly Agree
Agree
Strongly Disagree
Disagree
Unsure

2. Is Individual initiative encouraged?

Encouraged
Average
Not Encouraged
3. Is Quality of Work given the Top priority?
Yes
No
To Some Extent
To a Large Extent
4. I take the pride in working for BSNL?
Yes
No
To Some Extent
To a Large Extent

5. Are you involved in decision making process?

Yes
No
To Some Extent
To a Large Extent

WORKING ENVIRONMENT

6. Does good co-operation and team work prevails at BSNL?

Yes
No
To Some Extent
To a Large Extent

7. Is your work load reasonable to your position?

Heavy
Medium
Satisfactory
Low

8. Are your supervisors treat you fairly and guide effectively?

Yes
No
To Some Extent
To a Large Extent

9. Are you comfortable with arrangement and availability of ventilation, and

the working condition in your company?
Highly Satisfied
Satisfied
Moderately Satisfied
Dissatisfied
Highly Dissatisfied

10.Are you satisfied with the work schedule?

Yes
No
To Some Extent
To a Large Extent

11.Are you provided with adequate materials and equipments that needed to
do your job well?
Yes
No
To Some Extent
To Large Extent

BENEFITS AND WELFARE FACILITIES

12.Are you satisfied with medical facilities provided?

Highly Satisfied
Satisfied
Dissatisfied
Highly Satisfied

13.Is there any good canteen facility?

Yes
No
To Some Extent
To a Large Extent

14.Are you provided with transportation facility?

Yes
No
To Some Extent
To a Large Extent

15.Are you satisfied with the recreation and family benefits provided?
Highly satisfied
Satisfied
Moderately Satisfied
Dissatisfied
Highly Satisfied

16.Are you confident that you are adequately preparing for your retirement?
Yes
No
To Some Extent
To a Large Extent

17.Are you satisfied with the provided Frienge Benefits?

Highly satisfied
Satisfied
Moderately Satisfied
Dissatisfied
Highly Satisfied

18.Do you receive recognition and rewards for a job well done?
Yes
No
To Some Extent
To a Large Extent
FINANCIAL COMPENSATION

19. Are you paid fairly for the position you hold?
Strongly Agree
Agree
Strongly Disagree
Disagree
Unsure
20. Is there any good financial incentives provided for employees to motivate and to
continue them working at BSNL?
Yes
No
To Some Extent
To a Large Extent
SYSTEMS ADAPTED

21.Are you provided with adequate training and information systems which
are needed to do your job well?
Yes
No
To Some Extent
To a Large Extent

22.Performance appraisal system and promotion policies adopted by BSNL

are fair and accurate.
Highly Satisfied
Satisfied
Moderately Satisfied
Dissatisfied
Highly Dissatisfied

23.Would you recommend others to work for this company?

a) Yes

b) No

24.Kindly, rank your overall level of satisfaction at BSNL as an Employee.

a) Extremely Satisfied
b) Dissatisfied

c) Neither Satisfied nor Dissatisfied

d) Extremely Dissatisfied

THANK YOU FOR YOUR KIND CO-OPERATION