Professional Documents
Culture Documents
MS310/MS410/MS510/MS610 &
MX310/MX410/MX51x/MX61x
Field Awareness
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Verify if the Media Size & Type Setting matches actual paper size &
type loaded.
Make sure the tray guides are set correctly.
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
This defect normally occurs with very light media or paper that has
been exposed to high humidity.
Lexmark Confidential
Lexmark Confidential
To avoid this type of print defect, giving the printer time to cool after
printing narrow media before changing the paper size to a larger
media type.
Lexmark Confidential
Lexmark Confidential
If the cartridge isnt fully seated, the front door wont close.
A cartridge retainer finger protrudes from the guide rail; it is
actuated when the front cover closes. If the cartridge isnt installed
properly, the retainer cant actuate and the front door will not close.
Lexmark Confidential
The printer stops printing and shows a Bin Full message even
though there are only few sheets of paper in the output bin.
Lexmark Confidential
Printed sheets do not stack properly in the output bin and may push
printed pages onto the floor (1).
Lexmark Confidential
Lexmark Confidential
The printer does not sense that the output bin is full with media
narrower than 7.5 inches (190.5 mm). Paper may be push on the
floor.
This is due to the location of the Standard Output Bin Full
Sensor and NOT a defect.
Lexmark Confidential
Front Access Door Not Closing when Pushed from the Left Side
The front access door may not close completely if pushed only from
the left side. The printer will not go into Ready mode.
Close the front door by pushing on both the left and the right-hand
sides at the same time, or on its center, as shown in the images
below.
Lexmark Confidential
Either load paper in two smaller stacks or lift the bail (see image
below) when sliding in the paper stack.
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
The MX310 ADF has a separation pad which is different from the
MX410, MX510, and MX610.
The high coverage pages may drag the previous pages through the
separation system.
To resolve, fan the pages and/or divide the job scanning job.
Lexmark Confidential
The ADF may multi-feed when it cant separate the pages. This is
especially likely on poor quality pages or those that are stapled, hole
punched or have edge welds.
To resolve, fan the paper and verify that the pages are separated or
use the flatbed scanner.
Lexmark Confidential
Lexmark Confidential
Lexmark Confidential
Dark Copies
MX610 Only
Lexmark Confidential