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Culture Documents
C2550D4I
User Manual
Version 1.1
Published December 2013
Copyright2013 ASRock Rack INC. All rights reserved.
Copyright Notice:
No part of this manual may be reproduced, transcribed, transmitted, or translated in
any language, in any form or by any means, except duplication of documentation by
the purchaser for backup purpose, without written consent of ASRock Rack Inc.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for
identification or explanation and to the owners benefit, without intent to infringe.
Disclaimer:
Specifications and information contained in this manual are furnished for informational use only and subject to change without notice, and should not be constructed
as a commitment by ASRock Rack. ASRock Rack assumes no responsibility for any
errors or omissions that may appear in this manual.
With respect to the contents of this manual, ASRock Rack does not provide warranty of any kind, either expressed or implied, including but not limited to the implied
warranties or conditions of merchantability or fitness for a particular purpose.
In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and
the like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the manual or product.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
The Lithium battery adopted on this motherboard contains Perchlorate, a toxic
substance controlled in Perchlorate Best Management Practices (BMP) regulations
passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.
Perchlorate Material-special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlorate
ASRock Rack Website: http://www.asrock.com
Contents
1 Introduction........................................................ 5
1.1
1.2
1.3
1.4
1.5
1.6
Package Contents................................................
Specifications.......................................................
Unique Features...................................................
Motherboard Layout.............................................
I/O Panel..............................................................
Block Diagram......................................................
5
6
12
13
17
18
2 Installation.......................................................... 19
2.1
2.2
2.3
2.4
2.5
2.6
2.7
Pre-installation Precautions.................................
Screw Holes.........................................................
Installation of Memory Modules (DIMM)..............
Expansion Slots...................................................
Jumpers Setup.....................................................
Onboard Headers and Connectors......................
Driver Installation Guide.......................................
19
19
20
22
23
24
30
31
31
32
33
34
35
36
37
38
39
40
41
42
43
44
46
47
48
50
51
52
53
54
55
4 Software Support............................................... 56
4.1 Install Operating System......................................
4.2 Support CD Information.......................................
4.2.1 Running Support CD...................................
4.2.2 Drivers Menu...............................................
4.2.3 Utilities Menu...............................................
4.2.4 Contact Information.....................................
56
56
56
56
56
56
5 Troubleshooting................................................. 57
5.1 Troubleshooting Procedures................................ 57
5.2 Technical Support Procedures............................. 59
5.3 Returning Merchandise for Service...................... 59
Chapter 1: Introduction
Thank you for purchasing ASRock Rack C2750D4I / C2550D4I motherboard, a reliable motherboard produced under ASRock Racks consistently
stringent quality control. It delivers excellent performance with robust design conforming to ASRock Racks commitment to quality and endurance.
In this manual, chapter 1 and 2 contains the introduction of the motherboard and step-by-step hardware installation guide. Chapter 3 and 4 contains the configuration guide of BIOS setup and information of the Support
CD.
1.2 Specifications
C2750D4I
Physical
Status
Form Factor
Mini-ITX
Dimension
Processor
System
CPU
Socket
FCBGA1283 SOC
Max.
Capacity
Socket
Type
Voltage
1.5V, 1.35V
PCIe 2.0 x 8
SATA
Controller
Additional
SATA
Controller
Interface
LAN
Controller
- 2 x Intel i210
- Supports Wake-On-LAN
- Supports Energy Efficient Ethernet
802.3az
- Supports Dual LAN with Teaming
function
- Supports PXE
System
Memory
Expansion
Slot
Storage
Ethernet
Managememt
Graphics
BMC
Controller
IPMI
Dedicated
GLAN
Features
- Watch Dog
- NMI
Controller
ASPEED AST2300
VRAM
DDR3 16MB
Output
VGA Port
1 x D-Sub
LAN Port
Serial Port
1 (COM1)
UID Button/
UID LED
Auxiliary
1 (includes location button & LED, front
Panel Header LAN LED)
IPMB Header 1
Internal
Connector
System BIOS
Fan Header
6 x 4-pin
ATX Power
1 (24-pin)
USB 2.0
Header
Front Panel
BIOS Type
BIOS
Features
Hardware
Monitor
Temperature
Fan
Voltage
Supported OS OS
Microsoft Windows:
Server 2008 R2 SP1(x64)
Server 2012 (x64)
Linux:
CentOS 6.4/5.10 (x32 and x64) (only
support AHCI mode)
SUSE Enterprise Linux Server 11 SP1
(x32 and x64)
FreeBSD 9.1 (x32 and x64)
Fedora Core 19 (x64)
UBuntu 12.04/12.10 (x64)
Virtual:
VMWare ESXi 5.5
Environment
Temperature
Since Intel Edisonville platform does not support RSTe feature, it is decided
by OS inbox driver behavior.
The Avoton processor integrated I/Os SATA2/3 driver is used inbox not
Intel. So according to Windows 2008 R2 OS operation behaviors, it needs
to take about ~60sec refresh timer when users unplug SATA device.
You have to go in manually to detect the drive and recognize it.
In other words, the operation system will quickly response the SATA plug
in/out status about ~10sec when users install the RSTe driver if the platform
supports it.
C2550D4I
Physical
Status
Form Factor
Mini-ITX
Dimension
Processor
System
CPU
Socket
FCBGA1283 SOC
Max.
Capacity
Socket
Type
Voltage
1.5V, 1.35V
PCIe 2.0 x 8
SATA
Controller
Additional
SATA
Controller
Interface
LAN
Controller
- 2 x Intel i210
- Supports Wake-On-LAN
- Supports Energy Efficient Ethernet
802.3az
- Supports Dual LAN with Teaming
function
- Supports PXE
System
Memory
Expansion
Slot
Storage
Ethernet
Managememt
Graphics
BMC
Controller
IPMI
Dedicated
GLAN
Features
- Watch Dog
- NMI
Controller
ASPEED AST2300
VRAM
DDR3 16MB
Output
VGA Port
1 x D-Sub
LAN Port
Serial Port
1 (COM1)
UID Button/
UID LED
Auxiliary
1 (includes location button & LED, front
Panel Header LAN LED)
IPMB Header 1
Internal
Connector
System BIOS
Fan Header
6 x 4-pin
ATX Power
1 (24-pin)
USB 2.0
Header
Front Panel
BIOS Type
BIOS
Features
10
Hardware
Monitor
Temperature
Fan
Voltage
Supported OS OS
Microsoft Windows:
Server 2008 R2 SP1(x64)
Server 2012 (x64)
Linux:
CentOS 6.4/5.10 (x32 and x64) (only
support AHCI mode)
SUSE Enterprise Linux Server 11 SP1
(x32 and x64)
FreeBSD 9.1 (x32 and x64)
Fedora Core 19 (x64)
UBuntu 12.04/12.10 (x64)
Virtual:
VMWare ESXi 5.5
Environment
Temperature
Since Intel Edisonville platform does not support RSTe feature, it is decided
by OS inbox driver behavior.
The Avoton processor integrated I/Os SATA2/3 driver is used inbox not
Intel. So according to Windows 2008 R2 OS operation behaviors, it needs
to take about ~60sec refresh timer when users unplug SATA device.
You have to go in manually to detect the drive and recognize it.
In other words, the operation system will quickly response the SATA plug
in/out status about ~10sec when users install the RSTe driver if the platform
supports it.
11
12
ATXPWR1
COM1
VGA1
REAR_FAN2
REAR_FAN1
LAN2 LAN1
CPU_FAN2
CPU_FAN1
64Mb
BIOS
UID_SW_LED1
USB 2.0
T: USB_0
B: USB_1
5
6
SATA_0
32
31
SATA_1
SATA_2
SATA3_M0
CMOS
Battery
RoHS
30
29
SATA_3
SATA_4
9
SATA3_M1
SATAIII_M0
CLRCMOS1
28
Super
I/O
27
10
11
12
SATA_5
26
SATAIII_M1
SATAIII_M2
BMC_SMB_1
IPMB_1
USB_SEL1
C2750D4I
1
BMC_SMB_2
BMC
ROM
14
1
USB_SEL2
USB_2-3
PANEL1
HDLED RESET
15
TPMS1
AUX_PANEL1
SATAIII_M3
BMC_SMB_3
PCIE1
FRNT_FAN1
24
23
13
22
16
FRNT_FAN2
NMI_BTN1
25
21
13
PLED PWRBTN
20 19 18
17
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
14
C2550D4I
ATXPWR1
VGA1
COM1
REAR_FAN2
REAR_FAN1
LAN2 LAN1
CPU_FAN2
CPU_FAN1
64Mb
BIOS
UID_SW_LED1
USB 2.0
T: USB_0
B: USB_1
5
6
SATA_0
32
31
SATA_1
SATA_2
SATA3_M0
CMOS
Battery
RoHS
30
29
SATA_3
SATA_4
9
SATA3_M1
SATAIII_M0
CLRCMOS1
28
Super
I/O
27
10
11
12
SATA_5
26
SATAIII_M1
SATAIII_M2
BMC_SMB_1
IPMB_1
USB_SEL1
C2550D4I
1
BMC_SMB_2
BMC
ROM
14
1
USB_SEL2
USB_2-3
PANEL1
HDLED RESET
15
TPMS1
AUX_PANEL1
SATAIII_M3
BMC_SMB_3
PCIE1
FRNT_FAN1
24
23
15
22
16
FRNT_FAN2
NMI_BTN1
25
21
13
PLED PWRBTN
20 19 18
17
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
16
* There are two LEDs on each LAN port. Please refer to the table below for the LAN
port LED indications.
Activity/Link LED
Status Description
Off
No Link
Blinking Data Activity
On
100Mbps connection
Status
Off
Orange
Green
SPEED LED
Description
10Mbps connection
100Mbps connection
1Gbps connection
ACT/LINK
LED
SPEED
LED
LAN Port
** There are two LEDs on each LAN port. Please refer to the table below for the
LAN port LED indications.
Activity/Link LED
Status Description
Off
No Link
Blinking Data Activity
On
100Mbps connection
Status
Off
Off
Green
SPEED LED
Description
10Mbps connection
100Mbps connection
1Gbps connection
17
ACT/LINK
LED
SPEED
LED
LAN Port
18
SATAIII_M3
SATAIII_M2
SATAIII_M1
SATAIII_M0
PCIE x1
PCIE x1
PCIE x1
INTEL I210
INTEL I210
BMC AST2300
TPM
SPI FLASH
64Mb
PEX8608
PCI-E X8 SLOT
Marvell 9230
PCIE x1
Marvell 9172
SATA3_M1
SATA3_M0
SPI
100MHz
PCIE x2
100MHz
PCI_E BUS
1283 pin
Avoton
Intel Processor
SIO
LPC BUS
33MHz
Nuvoton NCT5573D
100MHz
SATA_2
SATA_3
SATA_4
SATA_5
USB2_0
USB2_1
DDR3 1066/1333/1600
Channel B
SATA BUS
DDR3 1066/1333/1600
Channel A
SATA_0
SATA_1
USB2_2
Chapter 2: Installation
Before you install the motherboard, study the configuration of your chassis
to ensure that the motherboard fits into it.
19
DDR3_A1
(Blue)
DDR3_A2
(White)
DDR3_B1
(Blue)
DDR3_B2
(White)
1
2
Populated
Populated
Populated
Populated
Populated
Populated
20
21
22
1-2:
Default
2-3:
USB Selection
Support 2 via rear USB2 ports and 1 via front USB headers controlled by USB_SEL1:1-2 and USB_SEL2:1-2
Support 1 via rear USB2 ports and 2 via front USB headers controlled by USB_SEL1:2-3 and USB_SEL2:2-3
23
No. 32)
No. 31)
SATA_0
SATA3_M0
SATA_1
SATA3_M1
No. 8)
No. 9)
No. 11)
No. 12)
SATAIII_M0
SATAIII_M1
SATAIII_M2
No. 14)
No. 15)
SATAIII_M3
No. 30)
SATA_2
No. 29)
SATA_3
No. 28)
SATA_4
No. 27)
SATA_5
24
USB_PWR
-B
+B
(9-pin USB_2-3)
(see p.13 or 15, No. 22)
GND
DUMMY
SERIRQ#
GND
GND
LAD0
S_PWRDWN#
LAD2
PCIRST#
LAD1
SMB_CLK_MAIN
SMB_DATA_MAIN
FRAME
(17-pin TPMS1)
(see p.13 or 15, No. 18)
+3V
GND
PCICLK
TPM Header
LAD3
GND
+A
-A
USB_PWR
GND
+3VSB
(9-pin PANEL1)
(see p.13 or 15, No. 13)
Connect the power switch, reset switch and system status indicator on the chassis to this header according to the pin assignments
below. Note the positive and negative pins before connecting the
cables.
Connect to the reset switch on the chassis front panel. Press the
reset switch to restart the computer if the computer freezes and
fails to perform a normal restart.
25
The front panel design may differ by chassis. A front panel module
mainly consists of power switch, reset switch, power LED, hard
drive activity LED and etc. When connecting your chassis front
panel module to this header, make sure the wire assignments and
the pin assignments are matched correctly.
LAN2_LINK
LOCATORLED2+
LAN1_LINK
LED_PWR
LED_PWR
GND
LOCATORLED2-
+5VSB
LOCATORBTN#
GND
NC
(18-pin AUX_PANEL1)
(see p.13 or 15, No. 14)
12C_4_CLK#
12C_4_DATA#
LOCATORLED1-
LOCATORLED1+
NC
GND
+5VSB
26
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
(4-pin FRNT_FAN1)
(see p.13 or 15, No. 17)
(4-pin FRNT_FAN2)
(see p.13 or 15, No. 16)
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
(4-pin REAR_FAN1)
(see p.13 or 15, No. 3)
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
(4-pin REAR_FAN2)
(see p.13 or 15, No. 4)
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
1
2
3
4
1
2
3
4
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
27
12
13
24
Intelligent Platform
Management Bus header
IPMB_SCL
IPMB_SDA
(4-pin IPMB_1)
(see p.13 or 15, No. 24)
GND
No connect
POWER
1
CONTROL
28
13
24
(5-pin BMC_SMB_2)
(see p.13 or 15, No. 25)
(5-pin BMC_SMB_3)
(see p.13 or 15, No. 20)
29
30
31
Function Description
To change option for the selected items
Switch to next function
Go to the previous page
Go to the next page
Go to the top of the screen
Go to the bottom of the screen
To display the General Help Screen
Discard changes and exit the SETUP UTILITY
Load optimal default values for all the settings
Save changes and exit the SETUP UTILITY
Print screen
Jump to the Exit Screen or exit the current screen
32
33
Instant Flash
Instant Flash is a UEFI flash utility embedded in Flash ROM. This
convenient UEFI update tool allows you to update system UEFI
without entering operating systems first like MS-DOS or Windows. Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update
your UEFI only in a few clicks without preparing an additional
floppy diskette or other complicated flash utility. Please be noted
that the USB flash drive or hard drive must use FAT32/16/12 file
system. If you execute Instant Flash utility, the utility will show
the UEFI files and their respective information. Select the proper
UEFI file to update your UEFI, and reboot your system after the
UEFI update process is completed.
34
35
36
Deep Sleep
Use this to configure Deep Sleep. The default value is [Disabled].
Serial Port 1 Configuration
Use this item to configure the onboard serial port 1.
SOL Configuration
Use this item to configure the onboard serial port 2.
37
Console Redirection
Use this option to enable or disable Console Redirection.
Console Redirection Settings
Use this option to configure Console Redirection Settings.
38
Above 4G Decoding
Use this option to enable or disable 64bit capable devices to be
decoded in above 4G address space (only if system supports
64bit PCI decoding).
39
40
3.3.7 Voltage
DRAM Voltage
Use this to select DRAM Voltage. The default value is [Auto].
41
CPU_FAN1 Setting
This allows you to set the speed of CPU fan 1. The default value
is [Smart Fan].
CPU_FAN2 Setting
This allows you to set the speed of CPU fan 2. The default value
is [Smart Fan].
REAR_FAN1 Setting
This allows you to set the speed of REAR Fan 1. The default value is [Smart Fan].
REAR_FAN2 Setting
This allows you to set the speed of REAR Fan 2. The default value is [Smart Fan].
FRNT_FAN1 Setting
This allows you to set the speed of FRNT Fan 1. The default value
is [Smart Fan].
FRNT_FAN2 Setting
This allows you to set the speed of FRNT Fan 2. The default value
is [Smart Fan].
42
3.5 IntelRCSetup
In this section, you may set the configurations for the following items: Processor Configuration, Clock Generation Configuration, North Bridge Chipset Configuration, South Bridge Chipset Configuration and System Event
Log.
43
CPU C State
Use this to enable or disable the support of CPU C State.
No-Execute Memory Protection
Processors with No-Execution Memory Protection Technology
may prevent certain classes of malicious buffer overflow attacks.
Intel Virtualization Technology
When this option is set to [Enabled], a VMM (Virtual Machine
Architecture) can utilize the additional hardware capabilities provided by Vanderpool Technology. This option will be hidden if the
installed CPU does not support Intel Virtualization Technology.
44
45
Spread Spectrum
Enable Spread Spectrum to reduce electromagnetic interference
for passing EMI tests. Disable to achieve higher clock speeds
when overclocking.
46
DRAM Frequency
If [Auto] is selected, the motherboard will detect the memory
module(s) inserted and assign the appropriate frequency automatically.
47
SATA Controller
Use this item to enable or disable the SATA Controller feature.
SATA Mode Selection
Use this to select SATA mode.
48
49
Whea Settings
Use this option to configure Windows Hardware Error Architecture.
50
51
52
53
55
56
Chapter 5: Troubleshooting
5.1 Troubleshooting Procedures
Follow the procedures below to troubleshoot your system.
1. Disconnect the power cable and check whether the PWR LED is off.
2. Unplug all cables, connectors and remove all add-on cards from the
motherboard. Make sure that the jumpers are set to default settings.
3. Confirm that there are no short circuits between the motherboard
and the chassis.
4. Install a CPU and fan on the motherboard, then connect the chassis
and power LED.
If there is no power...
1. Confirm that there are no short circuits between the motherboard
and the chassis.
2. Make sure that the jumpers are set to default settings.
3. Check the settings of the 115V/230V switch on the power supply.
4. Verify if the battery on the motherboard provides ~3VDC. Install a
new battery if it does not.
If there is no video...
1. Try replugging the monitor cables and power cord.
2. Check for memory errors.
57
faulty ones.
5. Check the settings of the 115V/230V switch on the power supply.
Other problems...
1. Try searching keywords related to your problem on ASRock Racks
FAQ page:
http://www.asrock.com/support/faq.asp
2. Try downloading and updating the latest UEFI on ASRock Racks
website:
http://www.asrock.com/support/download.asp
58
59
60
3. Check the box next to .Net Framework 3.5.1 and then click
Next.
61
62