Thomson Reuters Eikon Technical Study Guide V3.02.

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3.3 THOMSON REUTERS HOSTED

This is the solution for sites with less than 11 positions. This is
fully hosted by Thomson Reuters and no infrastructure is
required on the client site apart from an ISP connection.
The desktop accesses Streaming services and Web services
(including the Time Series service) over the Internet. Software
updates are delivered directly to the desktop from the Update
Service.
Note: a full installation of the Thomson Reuters
Eikon desktop software is required. The same
package is installed no matter which
deployment model is used.

Thomson Reuters Platform

Web Services

Streaming Services
Hosted Market Data System
ADS

HMDS
ADS

News
Authentication
Authorisation
Administration

Sites with Dealing/Matching.

Sites with Datafeeds and/or Thomson Reuters Real-time

(RDRT) revenues.

This will need approval from the Network Comms Regional

Manager by completing the Thomson Reuters Delivery
Exception process form. See TON 11050.

2009 Thomson Reuters Learning

Web Services
Search &
Navigation
Time Series
Service

Update Service

TR Datacentre

Internet Delivery will be mandatory for clients with 10 or

less positions of Thomson Reuters Eikon. This change will
result in significant cost savings for our smaller client sites
compared to the use of private lines, while also delivering
sizeable savings for Thomson Reuters.
Private delivery using MPLS may be possible but this will not be
generally available. There are a very small number of standard
exceptions where Thomson Reuters will continue to offer
subsidized delivery via private lines:

System Test

Views

Internet

Client Site

Streaming data
Snapshot data
Software updates

Thomson
Reuters
Eikon

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3.4 THOMSON REUTERS MANAGED

This is suitable for clients with more than 10 positions that
dont require in-house data.

Thomson Reuters Platform

Two types of edge devices will be deployed onsite:.

x

The Streaming Proxy is the datafeed providing news

headlines and real-time streaming data to the desktop.
This device sources data from the nearest IDN Point of
Presence with the option of using the DVB Satellite service
(DVBu).

ADS

The Time Series Proxy caches data from the Time Series
Service to give faster retrieval to the desktop and reduce
bandwidth requirements to the data centre.
This is an off the shelf proxy server supplied by Blue Coat
(Model: Proxy SG 510 or Proxy SG 600).

The current business rules state that a Time Series Proxy will
be required for every site with over 10 positions. Therefore it
is likely that every Thomson Reuters managed site will have a
Time Series Proxy.

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Authentication
Authorisation
Administration

HMDS
ADS

IDN

News
Web Services
Search &
Navigation

Update Service

Time Series
Service

TR Datacentre

Private Delivery

Currently the Streaming Proxy will run on a HP ProLiant

DL360 (G5, G7 or G8) or DL120 (G6 or G7) running
Windows 2008 server.

System Test

Views

Note: The Streaming Proxy will also need a connection to

the Thomson Reuters Eikon Streaming Service for user
permissioning.

This box will also run the Update Proxy software which is
used for software downloads. This provides a local software
cache to prevent multiple downloads of software and will be
totally managed by Thomson Reuters.

Web Services

Streaming Services

Client Site

Streaming
Proxy

Update
Proxy

Time Series
Proxy

Streaming data
Snapshot data
Software updates

Thomson
Reuters
Eikon

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Thomson Reuters Platform

3.5 CUSTOMER MANAGED

Streaming Services

If the client has upgraded to the Thomson Reuters Enterprise

Platform (TREP), then they need ADS 2.1 and ADH 2.0.

ADS

HMDS
ADS

IDN

Web services are accessed directly from the Thomson Reuters

Platform, the same as they are with Thomson Reuters
Managed.
The following devices are also likely to be deployed on medium
to large sites:
x

One or more Time Series Proxies - the current business

rules state that a Time Series Proxy is required on Customer
managed sites with more than 10 positions. As with the
Thomson Reuters managed model, this device will be owned
and remotely managed by Thomson Reuters.

Authentication
Authorisation
Administration

News
Web Services
Search &
Navigation
Time Series
Service

Update Service

TR Datacentre

Private Delivery

The Thomson Reuters Eikon desktop will source real-time

streaming data from the local Market Data System.
However, in Eikon 3.0, the desktop also has a secondary
connection to the central Streaming Service. This is used to
deliver Central Alerts, Research News, Tullett Prebon feed and
Synthetic Index.

System Test

Views

The Customer Managed model will be used for all existing

RMDS clients, unless the customer requests otherwise.
The client must have RMDS 6 (MDH 6.4.0 E3 and P2PS 6.3, or
higher) and DACS 6. If the client wants to use RFA/RWF they
need P2PS 6.4.0 E5.

Web Services

Client Site

Update
Proxy

Time Series
Proxy

RDF
DACS

Streaming data

Market
Data
System

Configuration
Proxy
(optional)

Snapshot data
Software updates
Software Configuration

Thomson
Reuters Eikon

An Update Proxy - Customer Managed sites must have their own Update Proxy which they are responsible for. This is a licensed
software component installed on their own hardware that enables them to control when updates to the Thomson Reuters Eikon
desktop are made.

A Configuration Proxy - this consists of an XML document structure that can be hosted on one of the clients internal Web
Servers. It enables them to configure remotely the site-specific parameters of the Thomson Reuters Eikon desktops.

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3.6 PRIVATE DELIVERY VIA MPLS

Two MPLS service packages have been defined to support the Thomson Reuters Eikon products. For clients using Savvis, please refer
to the Thomson Reuters Eikon Networking Guide.

THOMSON REUTERS PLATFORM WITHOUT REALTIME DATA

This will be used in the following deployment scenarios:
x

Thomson Reuters Managed where the Streaming Proxy receives its real-time data from the nearest IDN Point of Presence
(with or without DVBu). The Streaming Proxy will only require a low speed connection to the Streaming Service for user
permissioning.

Customer Managed where the Thomson Reuters Eikon Desktop retrieves real-time data from the RMDS infrastructure.

THOMSON REUTERS PLATFORM WITH REALTIME DATA

This will be used in the following deployment scenarios:
x

Thomson Reuters Hosted using Private delivery. However, as stated previously this will not be generally available.

Thomson Reuters Managed (Platform fed) where the Streaming Proxy has no direct IDN connection and retrieves all its
real-time data from the Streaming Service. This option is not currently available.

Bandwidth Allocations:

THOMSON REUTERS PLATFORM

WITH REALTIME DATA

THOMSON REUTERS PLATFORM

WITHOUT REALTIME DATA

Web Services (Request/Response)

44%

74%

Streaming Service

40%

1%

Time Series

15%

24%

Remote management

1%

1%

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DUAL ROUTING
In order to reduce comms costs, a dual routing capability has been agreed with BT. The new Thomson Reuters Eikon service packs
provide access to the Thomson Reuters Platform, but also provide access to the services used by existing products.
This reduces the number of orders required and avoids the need for dual comms connections during the parallel running period. The
existing service packages simply need to be removed from the set and the appropriate Thomson Reuters Platform service package
added, via the standard Amend process.
For full details of the legacy products
and service packages that can be
migrated this way, please refer to
the Thomson Reuters Eikon Technical
Migration Guide on the Product A-Z
and TON 10810.

BANDWIDTH SIZING
The bandwidth sizing tool has been updated to include bandwidth calculations for Thomson Reuters Eikon.

2009 Thomson Reuters Learning

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3.7 THOMSON REUTERS EIKON DATACENTRE LOCATIONS

The Thomson Reuters Data Centres are in these
locations.
There are 20 URLs per site (80 URLs for 4 sites),
plus some product specific URLs e.g. Product Pages.

Area

Data Centre

EMEA

London Docklands

DTC

emea1

Americas

Nutley

NTC

amers1

Hazelwood

HDC

amers2

Singapore

STC

apac1

APAC

Domain name prefix

3.8 SITE AFFINITY

A user is always permanently associated with a specific Thomson Reuters datacentre. This will normally be the data centre closest to
the user's physical place of work (based on their office address).
When users start Thomson Reuters Eikon they are directed to a random site. Then, after authentication, users are re-directed to
their home site. The URLs that provide the location of the various Thomson Reuters Eikon services are known as the Service Access
Points (SAPs) and are downloaded to the user's Desktop when they authenticate.
The URL definition is: Full Qualified Domain Name = <DataCenter>.<Service>.<FamilyName>.<WAN>[/<SubService>]
Connection type: URL

Example URLs:

Cross network::

heartbeat.cp.thomsonreuters.net

Heartbeat host.

emea1.update.cp.extranet.thomsonreuters.biz

Update Service URL for DTC

*.cp.thomsonreuters.net
MPLS:

*.extranet.thomsonreuters.biz customers.extranet.thomsonreuters.biz/eikon/

Single Product Page for all Thomson Reuters

Eikon products

Internet:

emea1.update.cp.thomsonreuters.com

Update Service URL for DTC

*.thomsonreuters.com

emea1.snapshot.cp.thomsonreuters.com

Snapshot Service URL for DTC

customers.thomsonreuters.com/eikon/

Single Product Page for all Thomson Reuters

Eikon products

2009 Thomson Reuters Learning

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If you run System Test, your home site will

be displayed.

Exercise run System Test to find out what site you are associated with
Launch Thomson Reuters Eikon. Click on the Eikon botton (top left), then select Help, System Test.

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