Management Process and Organizational Behavior

Unit1 - 4 Mark Quiz Questions

1.Rutwik is an MBA from a top business school and has specialized in Finance.He is
proficient in operating the tasks assigned to him and analyze the possibilities during
crisis. But he is not able to manage his subordinates properly.What skill does he
possibaly lack?

a. Technical Skill

b. Human Skill
c. Team Building Skill
d. Conceptual Skill

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There is a meeting going on at High-tech Ltd. In the meeting they are discussing the questions like :
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<!--[if !supportLists]-->2. <!--[endif]-->Are there new competitors?
<!--[if !supportLists]-->3. <!--[endif]-->Is there a shortage of resources?
<!--[if !supportLists]-->4. <!--[endif]-->Are market tastes changing?

3.What are they trying to assess?

a. Weakness of the organization

b. Threats to the organization

c. Strength of the Organization.
d. Opportunities for the organization.
 Unit2 - 4 Mark Quiz Questions
1.Fast speed Tyre company believes in detailed observation and measurement of even the
most routine work, to find the optimum mode of performance for standardizing work
activities. Which approach they are following

a. Management Approach
b. Mechanistic Approach
c. Humanistic Approach

d. Scientific approach

2.Quick Info Solutions is a fast progressing Software company. Its core strength lies in its
well coordinated team. They want to train all the new employees through Dale Carnegies
book on How to Win Friends and Influence people . There objective is

a. to emphasize on winning the cooperation of people

b. to reduce barriers to employees self actualization
c. to match people with jobs
d. look at ways of improving productivity

3.Samual Ronaldo is a supervisor at Tuffs Manufectureres, a steel plant. He is very strict

and believes that the workers have little ambition, dislike work, want to avoid
responsibility and need to be closely directed .What do you think his assumption matches
with

a. Theory z

b. Theory x
c. Theory y
d. Need-Hierarchy Theory
 Unit3 - 4 Mark Quiz Questions
1.Accurate- is a center, which prepares different types of tests related to assessing the
number aptitude, verbal comprehension, perceptual speed, inductive reasoning, deductive
reasoning, spatial visualization, and memory .Surya is preparing for SAT. How can
Accurate help him.

a. To build up physical ability

b. To ascertain general intellectual abilities

c. To get a job
d. To get a VISA for foreign Country

2.Rajan, is working as a clerk in Delicious Flavours Ice Cream Parlour, he is 21 years

old, and went for an ability test. It was found that he scored good on Inductive reasoning
and deductive reasoning. What profession he shall take up in near future

a. Accountant
b. Interior Decorator
c. Fighter Pilot

d. Manager in a Market Research Consultancy

3.Vinod , is a B. Tech. In Electronics and Communication. Currently working at Sharp

Electricals as a Marketing Manager.He is not enjoying his job and not getting any job
satisfaction. What may be the possible reason for this

a. Poor Salary
b. Lot of Travelling
c. None of the above

d. Poor ability-job fit

 Unit4 - 4 Mark Quiz Questions
1.Change Masters is an eminent Organization Development consultancy. It gets a project
from a leading Public sector undertaking, which is famous for a strong bureaucratic
setup.The initial work went well but three months have passed and much cooperation is
not received in the direction towards implementing change. What type of resistance is
dominant here.

a. Organizational
b. Individual
c. None
d. Both

Unit5 - 1 Mark Quiz Questions

1.Contemporary Work Cohort is proposed by

a. Robbins
b. Maslow
c. Bond
d. Rokeach

2.GLOBE project identified _____cultural dimensions

a. Four

b. Nine
c. Thee
d. Twelve
3.RVS stands for

a. Rokeachs Value Statistics

b. Recent Value Survey

c. Rokeach Value Survey

d. Robbins View of Society

4.Self-perception theory is proposed by

a. Festinger
b. Bond

c. Bern
d. Hofstede

5.Terminal values and Instrumental values were propsed by

a. Hofstede

b. Rokeach
c. Robbins
d. Bond

6.Terminal values and Instrumental values were propsed by

a. Bond

b. Rokeach
c. Hofstede
d. Robbins

7.Terminal values and Instrumental values were propsed by

a. Robbins
b. Hofstede
c. Bond

d. Rokeach
8._________are evaluative statements that are either favorable or unfavorable concerning
objects, people, or events
a. Behavior

b. Attitude
c. Values
d. Culture

9.____________ refer to desirable end-states of existence

a. social values
b. aesthetic values

c. terminal values
d. Instrumental values

Unit6 - 4 Mark Quiz Questions

1.Change Masters is an eminent Organization Development consultancy. It gets a project
from a leading Public sector undertaking, which is famous for a strong bureaucratic
setup.The initial work went well but three months have passed and much cooperation is
not received in the direction towards implementing change. What type of resistance is
dominant here.
a. Individual
b. Both

c. Organizational
d. None
 Unit7 - 4 Mark Quiz Questions
1.People having this skill are very effective in persuasiveness and team management. It is
the culmination of all other components of emotional intelligence assuming that people
can effectively manage social and work relationships only when they can understand and
control their own emotion and can emphasize with the feelings of others. The skill
referred here is

a. Managerial skill
b. Leadership skill

c. Social skill
d. Persuasion Skill

Unit8 - 4 Mark Quiz Questions

1.Ranjan Rao is the Team Leader at Zen Tech Software Solutions. He puts in lots of
confidence in his employees and trusts their capabilities. The performance of team
members have improved remarkably after he has taken the charge. This is a positive
instance of the self-fulfilling prophecy. Identify the related effect.

a. Halo Effect
b. Golem Effect
c. Contrast effect

d. Pygmalion Effect

2.Revathi is having a tendency to underestimate the influence of external factors and

overestimate the influence of internal or personal factors. She usually attribute her own
successes to internal factors, such as, ability or effort while putting the blame for failure
on external factors, such as, luck. This is called the ___________.

a. self-serving bias

b. Selective Perception
c. Bounded Rationality
d. Halo Effect
 Unit9 - 4 Mark Quiz Questions
1.ala Refinary is facing the problem of high attrition and low motivation amongst its
Junior Technicians. It is a temporary Job and no Training etc is given to the employees.
Bu the need for such employees is consistent till at least another 10 years according to the
project requirements. What steps can be taken by the management to motivate.

a. They are provided with permanent job opportunity and training shall be provided

to them .
b. Their salary is being raised and bonus is given.
c. They shall be penalized half of their months salary if they leave the job
d. Keep on hiring new people and create a huge workforce.

2..P . Mody is heading a Mineral Water Company .He takes good care about issues like
advancement, recognition, responsibility, and achievement. This indicates that he is
primary focusing on the

a. Better Performance

b. Job Satisfaction
c. Employee Participation.
d. Job Involvement

Unit10 - 4 Mark Quiz Questions

1.In order to prepare for the Annual Day of the college students prepare a group to decide
about the programmes. They are successful in sharing information, exploring the
alternatives and gaining the commitment of group members. But still somehow the things
did not go smoothly. Certain decisions went wrong. The cause for this may be :

a. Information overload

b. Social pressure to conform

c. Various Alternatives
d. Immature Behavior
 Unit11 - 4 Mark Quiz Questions
1.Samual is the General Manager of FreshGreen Tea Company. He is a tough manager, if
someone is late he deducts the salary, and has dismissed more than 5 people in last
month. People try to follow whatever he says. What kind of power is he exercising?

a. Charismatic Power.
b. Reward Power
c. Referent Power

d. Coercive Power

Unit12 - 4 Mark Quiz Questions

1.Last decade there was a famous deal about the Red Melon Serum. (It is a rare product
which grows only once in five years. Two of the pharma companies negotiated about the
supply. Company A was preparing vaccine for AIDS and Company B for Cancer .The
total supply was 50 Kg. And both companies needed it to prepare the vaccine. Company
A needed the peel and Company B needed the seeds. If you need to distribute according
to BATNA what will you do.

a. 25 kg to each company.
b. All to Company A

c. First all supply to company A, then to company B

d. 40 kg to Company B ( cancer is more prevalent )

Unit13 - 4 Mark Quiz Questions

1.Wintheworld is an agency that provides training for stress management.Infoway is a
software company , which comes to them to conduct a workshop on Stress management.
The manager of Infoway insists on complete elimination of stress, but the agency tells
them that its not possible. Which theory do they use to support the argument.

a. Eustress
b. Crisis Management
c. Emotional Intelligence
d. Distress
 Unit14 - 4 Mark Quiz Questions
1.Change Masters is an eminent Organization Development consultancy. It gets a project
from a leading Public sector undertaking, which is famous for a strong bureaucratic
setup.The initial work went well but three months have passed and much cooperation is
not received in the direction towards implementing change. What type of resistance is
dominant here.

a. Organizational
b. None
c. Both

d. Individual

Unit15 - 4 Mark Quiz Questions

1.Speedo Automobiles has plans to expand and develop. It is focusing on organizing the
resources of the organization to gain a competitive edge in the market. The main aim is to
develop the core competencies and also getting access to larger market share and
technology.What intervention is it following?

a. Strategic interventions
b. Human resource interventions
c. Human process interventions
d. Techno-structural interventions