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INTERNSHIP REPORT ON
SONERI BANK LIMITED
ABBOTTABAD
(0079)
Submitted by: Fahad Hafeez
Roll #:F-09-69
Supervised by: Sardar Ejaz Ahmed
This internship report is submitted in partial
fulfillment of the requirements for the degree of
Bachelors of Business Administration awarded by
the Hazara University
Mansehra
2010-2014
Government College of Management Sciences
Abbottabad
Approval Sheet
Approval Committee
1. External Examiner
Mr.________________________
Signature_______________
2. Supervisor
Signature_______________
Assistant Professor
3. Head of Department
Mr.Mushtaq Ahmed_________
Principal
Signature_______________
DEDICATION
THIS EFFORT IS DEDICAATED
TO
MY SWEET PARENTS
AND
RESPICTIABLE TEACHERS
WHO ALWAYS REMIND
THE
SOURCESE OF MY GUIDANCE AND
ENCOURAGE ME.
PREFACE
Internship report is an opportunity for the students to apply theoretical knowledge and to gain
practical experience about public and private organizations and their practices and
procedures. Training plays an important part in developing the managerial skills of the
people. Every organization is in search of capable & efficient administrators, who are
properly trained. This training opportunity is provided to the students of Bachelors of
Business Administration through the internship program.
I choose to do my internship in SONERI BANK Mandian branch because of the fact
that it is a part of the most successful organizational setup in the country and have had in
recent years SONERI BANK has shown the will that it wants to stay the best bank in
Pakistan with constant innovations in its products and services, and by making use of the
emerging technologies.
Two months period is not sufficient to understand the operations of organizations. But still it
was a great experience to have a feel of the practical world and keeping in view the
limitations of the study, this seems a reasonable attempt. Internship in SONERI BANK
Mandian Branch was a true learning experience for me. I have exclusively studied and
observed the organizational structure, Remittances department and customer services.
First and foremost is the SONERI BANK Mandian Branch staff, especially the
branch manager Mr.Safdar khan,
TABLE OF CONTENTS
CHAPTER 1
INTRODUCTION
01
1.1
01
1.2
Purpose of Study
01
1.3
Scope of Study
01
1.4
Methodology of Study
01
1.5
IMPORTANCE OF REPORT
1.6
LIMITATIONS OF REPORT
02
02
CHAPTER 2
HISTORY OF SBL
2.1
Objectives of SBL
05
2.2
MISSION STATEMENT
05
2.3
VISION STATEMENT
05
2.4
05
2.5
Organizational Structure
08
2.6
08
2.7
09
2.8
10
2.9
10
2.10
12
CHAPTER 3
FINANCIAL PRODUCTS OF SBL
Financial Products of SBL
15
3.1
15
3.2
15
3.3
16
3.4
16
3.5
16
3.6
16
3.7
17
3.8
Lockers
17
3.9
18
CHAPTER 4
FINANCIAL STATEMENT ANALYSIS
31
4.1
Introduction
32
4.2
32
4.3
32
4.4
34
4.5
35
CHAPTER 5
CONCLUSION AND RECOMMENDATIONS
51
REFERENCES
55
ACKNOWLEDGEMENT
For the completion of our report I am indebted to plenty of people for their very sincere
cooperation that they extended to me at various stages. First and foremost problem that every
student faces is the selection of a Report. I am very thankful to my supervisor Sardar Ejaz
Ahmed for helping me out in time of confusion. During our course and the execution of my
report, I had a real chance to learn from his vast experience and immense knowledge.
I am very thankful to staff members of SBL Mandian Branch that they guide and provide me
valuable information regarding my report.
Finally I am thankful to the most merciful and Almighty Allah who gives me the strength that
I fulfill my task.
Fahad Hafeez
LIST OF ABBREVIATIONS
SBL
AICPA
AJK
ATM
ATR
BOD
Board Of Directors
DD
Demand Draft
FIM
HBL
HRM
IAS
MT
Mail Transfer
NIC
NIDA
NIT
NWFP
OG-111
Officer Grade-111
PLS
RHQ
SBP
SEVP
SWOT
TT
Telegram Transfer
EXECUTIVE SUMMARY
This report highlights the operations and functions of bank. Banks acts as financial agents to
their customer; in return they get reward for their services. Banks play important role in
development of society. A strong economy must have a good banking system.
SONERI BANK is one of the leading banks in Pakistan. According to international standards
of banking system it is one of the best banks in South Asian region as well as the bank, which
is, come the top ten in the world. This report explains how different functions of SONERI
BANK works and what are their services.
The report relies mainly upon secondary data with the use of primary data at instances when
the former would be unclear or difficult to comprehend. The report is mostly objective in
nature with hints of subjectivity in financial analysis. The first part of the report is about the
evolution of banks, where as the second part is about the functions and services of SONERI
BANK and in third part the financial analysis and recommendations are given.
During the critical analysis, it was observed that SONERI BANK is one of the leading
commercial banks of Pakistan with a network of around 1213 branches all over Pakistan.
SONERI BANK provides a wide variety of products and accounts that suit the lifestyle and
needs of the masses .In fact commercial banking is regarded as a Conservative business
because the rewards are modest and the penalties of bad banking are many. As a trustee of the
public funds, SONERI BANK has a greater responsibility for safety and prudence. Many
business can enjoy some slack in their affairs, commercial banks cannot afford this, since
commercial banks must make a living by putting the money at their disposal to work, they are
faced with the problem of making a living without jeopardizing the safety of their institution
and SONERI BANK is doing all this very efficiently.
The SONERI BANK is known for its customer services as well as for its products, which are
in demand.