Programme Exit Survey (PES) DIS 2013 Session (DET) V2

Programme Exit Survey (PES)
Report
Diploma in Electrical Engineering DET
December 2013 Session
Politeknik Kota Kinabalu (PKK)
Sabah
RESEARCH COMMITTEE
Member of Advisory Committee
NO
1
2
3
NAME
Wan Mohamad Nasir bin Wan Abdul Rahman
Zaidi Bin Zakaria
Wan Zain bin Wan Dollah
POSITION
Director
Deputy Director (Academic)
Head of Department (JKE)
Research Fellow (Polytechnic)

NO
1
2
3
4
5
6
NAME
Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)
Azman B Talib
Farah Asyikin Abd Rahman
Shalizan B. Kadir
Mohd Mayuzie Yusof
Fadlilhisham B Ahmad
Research Fellow in Diploma in Electrical Engineering (DET)

NO
1
2
3
NAME
Chin Ken Leong (Head of Program)
Farah Asyikin Abd Rahman
Kalaivani A/P Ramachandran
2
PKK Program Exit Survey Report December 2013 Session (DET)
ABSTRACT
The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions
of various aspects of programmes and services offered and to identify areas where
improvements may be needed in the Department of Electrical Engineering (JKE), Politeknik
Kota Kinabalu (PKK). This PES was conducted on 58 final semester students, graduating
from Diploma in Electronic Engineering (Electric) (DET). They were the third Cohort whose
intake was in December 2013. The survey questionnaire had five main sections: respondents
profile; assessment of overall quality; assessment of skills and knowledge; assessment of
Lecturers and Academic Advisor; and assessment of academic resources and facilities. All the
data were analysed using the Statistical Product and Service Solutions (SPSS) software
version IBM SPSS Statistics 19.0. For the assessment of the overall quality, attribute for
teaching and learning experience was rated 93.1% with excellent, very good and good.
Skills and knowledge section was evaluated by relating the statements with nine items as
stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at least
good by 97.5% of the students. Assessment on lecturers and academic advisor were rated
33.87% as excellent and 44.25% as very good. In terms of academic resources and
facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent
whereby 24.1% rated the item as weak and 19% as average.
Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic
resources and facilities
3
1. INTRODUCTION
1.1 Programme Exit Survey (PES)
PES is a method of collecting information on the quality of diploma education from the
perspective of graduating students upon the completion of their diploma programme. This
report refers to an indirect measurement method by way of self-evaluation based on
individual perception for the assessment of PLO. PLOs are the specific statements of
graduates knowledge, skills and attitudes acquired at the end of the programme as evidence
for the programme objectives achievements. This PES was conducted to assess the graduate
students satisfaction and perceptions about various aspects of their academic experiences.
100% of the final semester students from the DET programme had participated in the survey.
The main objectives of this PES are to:
1) Determine the students perception in their attainment on the overall quality of
learning and teaching in PKK;
2) Determine the students self-assessment of knowledge, skills and soft skills
achievement after going through the PLOs of the programme;
3) Evaluate the students opinion towards contributions of Lecturer and Academic
Advisor system implemented based on Outcome Based Education (OBE) approach;
4) Evaluate the students opinion towards academic resources and facilities provided in
PKK.
1.2 Programme Learning Outcomes (PLO)
OBE is an educational philosophy that believed that educational assessment should recognise
and reflect progress made by individual students. PLOs are statements that describe what
graduates are expected to know or be able to do on graduation. In the curriculum for DET
programme it has been specified that there are nine (9) PLOs to be acquired by the graduates
upon graduation. The nine PLOs are as follows:
i.
Apply knowledge of mathematics, science and engineering fundamentals to well
ii.
defined electrical and electronic engineering procedures and practices.

Demonstrate practical skills which includes the ability to troubleshoot, repair and do
iii.
iv.
maintenance work for electrical and electronic equipment

Communicate effectively with the engineering community and the society at large.
Apply creative and critical thinking in solving problem related to assigned tasks
4
v.
Demonstrate awareness and consideration for societal, health, safety, legal and
cultural issues and consequences responsibilities, taking into account the need for
vi.
sustainable development.
Recognize the need for professional development and engage in independent
vii.
viii.
acquisition of new knowledge and skill.

Recognize the need for entrepreneurship
Demonstrate an understanding of professional ethics, responsibilities and norms of
electrical engineering practices.
Function individually or in teams, effectively, with a capability to be a leader.
ix.
2. METHODOLOGY
This survey involved 58 DET students from December 2013 semester. Students were asked
to fill up the PES questionnaires which were posted online and 100% of them responded.
The respondents were required to evaluate and rate themselves based on 5-Likert Scale
indicated below:
1 = Weak
2 = Average
3 = Good
4 = Very Good
5 = Excellent
Students satisfaction and acceptance level was determined from the scale. Excellent, Very
Good and Good indication rate shows the students are satisfied with the item. While Average
and Weak indication rate shows the item need some improvements and correction for the
program.
This online survey was conducted between Marchs until May 2014. The survey
questionnaires were divided into five sections as follows:
i.
Section A: General Information
ii.
Section B: Overall Quality of Teaching and Learning
iii.
Section C: Skills and Knowledge
iv.
Section D: Contributions of Lecturers and Academic Advisors
v.
Section E: Academic Resources and Facilities
The data collected in this survey was processed through Statistical Product and Service
Solutions (SPSS) software version IBM SPSS Statistics 19.0.
5
The questionnaires were based on students perception on teaching and learning in

PKK, students response on skills and knowledge related to PLOs, students attainment on the
soft skills, students rating for lecturers and academic advisors contribution, students opinion
towards academic resources, overall services and facilities in PKK. This assessment strategy
was aligned with the Curriculum Development Cycle - develop-implement-review as
required by the MQA in order to improve the quality of programme.
3. RESULTS
The response from the students were analysed based on the following four criteria:
i.
Students response towards the Overall Quality
ii.
Students response on Skills and Knowledge
iii.
Students ratings for Lecturer and Academic Advisor contributions
iv.
Students opinion towards Academic Resources and Facilities
In Section C: (Skills and Knowledge) the statements have been classified under a particular
PLO so that the data analysis can be done appropriately for accreditation purposes. The
results can be used an indicator to show how well the students have acquired their skills and
knowledge as required in the PLOs of the programme.
3.1 SECTION A: PROFILE
Table 1: Students Gender
GENDER
Qty
(%)
Male
Female
51
87.9
7
12.1
Table 2: Students Race

RACE
6
Qty
(%)
Melayu
Cina
India
18
31.0
4
6.9
0
0.0
Bumiputer
a Sabah
22
37.9
Bumiputer
a Sarawak
12
20.7
Others
2
3.4
3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and
learning environment in PKK. Two survey statements were given and the results were as
follows:
Table 3: Overall Quality rating
OVERALL QUALITY
Wea Averag Goo
k
e
d
What is your
impression on the
overall quality of
curriculum; and
teaching and
learning at PKK?
(%)
To what extent has
the quality of
teaching and
learning in PKK
improved since
you were here?
(%)
Very Good
Excellen
t
20
23
13
1.7
1.7
34.5
39.7
22.4
19
25
10
0.0
6.9
32.8
43.1
17.2
3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:
7
Table 4: PLO 1 Knowledge rating

SKILLS AND KNOWLEDGE
PLO 1 (Knowledge)
Wea
Goo
Average
Very Good
k
d
I am able to apply
knowledge of core
discipline courses in my
programme
Excellent
13
30
11
0.0
6.9
22.4
51.7
19.0
19
25
11
0.0
5.2
32.8
43.1
19.0
19
27
0.0
5.2
32.8
46.6
15.5
I am able to understand
the technological
applications relevant to
my programme of study
14
30
12
(%)
0.0
3.4
24.1
51.7
20.7
(%)
I am able to apply
knowledge of
specialized courses in
my programme
(%)
I am able to apply
knowledge of elective
courses in my
programme
(%)
3.2.2 PLO 2 (Technical & Practical Skills)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as
follows:
Table 5: PLO 2 Technical & Practical Skills rating
PLO 2 (Technical & Practical Skills)
Wea
Goo
Average
Very Good
k
d
I am able to apply
information technology
in my programme
(%)
I am able to
demonstrate my
practical skills
effectively
(%)
I am able to use
computing technology
for applications in my
programme
Excellent
17
30
10
0.0
1.7
29.3
51.7
17.2
15
30
11
1.7
1.7
25.9
51.7
19.0
20
25
11
8
(%)
0.0
3.4
34.5
43.1
19.0
3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as
follows:
Table 6: PLO 3 Communication Skills rating
PLO 3 (Communication Skills)
Wea Averag Goo
Very Good
k
e
d
Excellen
t
I am able to
communicate effectively
orally/visually (informal /
formal / conversational /
presentation)
12
30
14
(%)
0.0
3.4
20.7
51.7
24.1
I am able to
communicate effectively
in writing (writing reports
and expressing ideas and
opinions clearly and
concisely)
12
33
12
(%)
0.0
1.7
20.7
56.9
20.7
I am able to use
computing technology in
communications
16
26
13
(%)
0.0
5.2
27.6
44.8
22.4
3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the
results were as follows:
9
Table 7: PLO 4 Critical Thinking & Problem Solving Skills rating

PLO 4 (Critical Thinking & Problem Solving Skills)
Wea
Goo
Average
Very Good
k
d
I am able to solve
problems using
methods, tools and
0
3
14
32
skills related to my
programme
(%)
0.0
5.2
24.1
55.2
I am able to think
0
0
10
36
critically and logically
(%)
0.0
0.0
17.2
62.1
I am able to plan,
organize and complete
0
0
11
35
a task
(%)
0.0
0.0
19.0
60.3
Excellent
9
15.5
12
20.7
12
20.7
3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results
were as follows:
Table 8: PLO 5 Social Skills and Responsibilities rating
PLO 5 (Social Skills and Responsibilities)
Wea
Goo
Average
Very Good
k
d
Excellent
I am able to
understand the role of
my work in relation to
social or cultural issues
12
31
14
(%)
1.7
0.0
20.7
53.4
24.1
I am aware of the value

of considering diversity
and differences in
cultures in my work
14
26
18
0.0
0.0
24.1
44.8
31.0
12
31
12
0.0
5.2
20.7
53.4
20.7
(%)
I am aware of the
impact of my work in a
social context
(%)
10
3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were
provided and the results were as follows:
Table 9: PLO 6 Continuous Learning & Information Management Skills rating
PLO 6 (Continuous Learning & Information Management Skills)
Wea
Goo
Average
Very Good Excellent
k
d
I am able to
continuously learn new
1
0
9
23
25
skills and knowledge
(%)
I am able to engage in
continuous learning
beyond the classroom
(%)
I am able to learn and
apply new concepts
(%)
I am able to use
information resources
(databases, libraries,
internet etc)
(%)
1.7
0.0
15.5
39.7
43.1
10
32
16
0.0
0.0
17.2
55.2
27.6
12
30
16
0.0
0.0
20.7
51.7
27.6
15
23
17
0.0
5.2
25.9
39.7
29.3
3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the
results were as follows:
Table 10: PLO 7 Management & Entrepreneurial Skills rating
PLO 7 (Management & Entrepreneurial Skills)
Wea
Goo
Average
Very Good
k
d
I am able to
build/develop my career
upon completion of my
studies
(%)
I am able to develop
time management skills
(%)
Excellent
17
26
13
0.0
3.4
29.3
44.8
22.4
19
29
10
0.0
0.0
32.8
50.0
17.2
11
3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results
were as follows:
Table 11: PLO 8 Professionalism, Ethics & Moral rating
PLO 8 (Professionalism, Ethics & Moral)
Wea
Averag
Goo
Very Good
k
e
d
I am able to understand
the professional and
ethical responsibilities
related to my work
(%)
I am aware of the
importance of safety
issues related to my
work
(%)
Excellent
20
24
14
0.0
0.0
34.5
41.4
24.1
29
20
0.0
0.0
15.5
50.0
34.5
3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were provided
and the results were as follows:
Table 12: PLO 9 Leadership & Teamwork Skills rating
PLO 9 (Leadership & Teamwork Skills)
Wea Averag Goo
Very Good
k
e
d
I am able to work with
individuals from different
0
0
12
24
backgrounds
(%)
I am able to work
successfully as a
member of a team
(%)
I am able to work
successfully as a leader
of a team
(%)
I am able to function in
multidisciplinary teams
(%)
Excellen
t
22
0.0
0.0
20.7
41.4
37.9
11
25
22
0.0
0.0
19.0
43.1
37.9
19
25
14
0.0
0.0
32.8
43.1
24.1
14
25
19
0.0
0.0
24.1
43.1
32.8
12
3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are
summarized below. Graduates were asked to offer insights of encouragement given into the
programme delivery process. Six attributes of encouragement were offered and the results
were as follows:
Table 13: Contributions of Lecturers and Academic Advisors rating
CONTRIBUTIONS
Contributions of Lecturers and Academic Advisors
To what extent did your
lecturer/academic advisor
encourage you to:
Set high expectations for
learning?
(%)
Be an actively involved
learner?
(%)
Show concern for student
learning?
(%)
Provide feedback
frequently and promptly?
(%)
Show concern for student
learning?
(%)
Provide feedback
frequently and promptly?
(%)
Wea
k
Averag
e
Goo
d
Very Good
Excellen
t
15
22
21
0.0
0.0
25.9
37.9
36.2
30
18
0.0
1.7
15.5
51.7
31.0
12
25
21
0.0
0.0
20.7
43.1
36.2
14
24
20
0.0
0.0
24.1
41.4
34.5
12
28
17
0.0
1.7
20.7
48.3
29.3
11
25
21
0.0
1.7
19.0
43.1
36.2
3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of
educational hardware. The teaching and learning process would be greatly enhanced provided
that there were sufficient resources/facilities for students to thrive academically. Table 4
13
shows the percentage of respondents ratings towards the sufficiency of resources/facilities at

the PKK. Eleven statements of resources/facilities were given and the results were as follows:
Table 14: Academic Resources/Facilities rating
ACADEMIC RESOURCES/FACILITIES
To what extent did Politeknik
Kota Kinabalu provide you
with the following
resources/facilities?
Operation hours of the
library
(%)
Access to databases and
collections both physically
and online in the library
(%)
Easy and responsive
services of the HEP staff
(%)
Easy and responsive
services of the counselling
staff
(%)
Easy and responsive
services of the library staff
(%)
Easy and responsive
services of the
administration staff
(%)
Access to Wi-Fi internet
(%)
Quality of computer labs
(%)
Quality of laboratories /
workshops / kitchens
(%)
Quality of classrooms
(%)
Quality of sports and
recreational facilities
(%)
Weak
Average
Good
Very Good
Excellent
20
24
5.2
6.9
34.5
41.4
12.1
22
21
3.4
10.3
37.9
36.2
12.1
20
24
5.2
12.1
34.5
41.4
6.9
19
24
5.2
10.3
32.8
41.4
10.3
21
22
6.9
6.9
36.2
37.9
12.1
20
24
5.2
14
24.1
8
13.8
10.3
11
19.0
8
13.8
34.5
20
34.5
23
39.7
41.4
11
19.0
15
25.9
8.6
2
3.4
4
6.9
24
15
13.8
8
13.8
12.1
4
6.9
41.4
22
37.9
25.9
19
32.8
6.9
5
8.6
11
22
18
19.0
6.9
37.9
31.0
5.2
4. SUGGESTED IMPROVEMENTS FROM STUDENTS

14
wifi kurang memuaskan di kawasan Politeknik Kota Kinabalu

Dapat membaik pulih bilik kuliah dan makmal.
membaiki sistem pembelajaran yang berkesan dan efektif
DAPAT MENYEDIAKAN KELENGKAPAN DI MAKMAL
membaiki sistem pembelajaran dan membaik pulih infrastruktur politeknik kota
kinabalu.
menambahbaikan kualiti WI-FI di setiap jabatan. supaya menyenangkan pelajar
mencari maklumat untuk kuliah.

"-menyediakan wifi untuk kemudahan mencari maklumat para pelajar terutamanya d
tempat2 rehat,cafe,gerai tetapi hendaklah dikawal dengan rapi.

-mendedahkan pelajar dengan riadah petang seperti membuat program ""hidup sihat
dengan joging""
Sikap pensyarah yg terlalu memandang rendah terhadap pelajar,sila benarkan pelajar
mengasah bakat yg ada dan bukannya memberi komen yang mematikan bakat yang
ada.YANG PENTING JANGAN PANDANG RENDAH TERHADAP PROJECT
STUDENT!
-perlukan wifi free di setiap jabatan untuk memudahkan pelajar mencari maklumat.
May this Polytechnic keep moving forward and improving in every aspects....
kasi bagus wifi library.. supaya sanang durang pakai nanti.. banyak wifi d poli tapi
sikit2 ja yang buli gia.. aiya.. tapi overall okey la juga.. kalo kasi rating.. 8/10 la.. best
ba d poli.. tp ckup la 3 tahun ja.. hehe..:3

politeknik should provide more facilities and experiences lesson to thier student to
make their student get better visionof their studies.

the facilities & quality still needs improving...so that PKK can compete with the
standards of universities....
berikan kemudahan makmal yang lebih lengkap dan pastikan setiap barang di makmal
dikemaskini dan direkod setiap minggu untuk mengenal pasti kualiti barangan
makmal
saya sebagai pelajar politeknik mencadangkan agar melakukan penyelenggaraan di
bengkel/makmal..terutama component ketika membuat lab work dan upgrade
peralatan yang sepatutnya untuk mendedahkan kami kepada benda baru.

Menyediakan kemudahan perkakasan untuk pelajar membuat
kerja-kerja
amali.contohnya untuk kursus EC602 COMPUTER SYSTEM DIAGNOSIS AND
MAINTENANCE.
everything is good, but i think it can be better.
Menyediakan jalan yang beratap dari kamsis hingga jabatan-jabatan bagi keselesaan
dan kemudahan pelajar apabila hendak ke kelas!.
15
Kalau boleh,cuba contohi politeknik lain.Walaupun tidak strict sgt,tpi mereka dapat
mencapai prestasi yang tinggi di samping disiplin yg tinggi...

TERIMA KASIH..:)
goodluck FINAL EXAM
harap hubungan antara pensyarah dan pelajar berkaitan subjek yang diajar sentiasa
dipertingkatkan,khususnya pensyarah harap aktif di Cidos, supaya pelajar dapat
mengetahui perkembangan terkini..eheheheheheheheheheheheheheheheh.

Good
Agar Politeknik Kota Kinabalu akan menaik tarafkan menjadi Politeknik Premier di
masa akan datang.

Membuat laluan pejalan kaki ber bumbung dri pintu utama ke bangunan akademik..
Teruskan usaha dalam meningkatkan perkhidmatan
16

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Programme Exit Survey (PES)

Research Fellow (Polytechnic)

Research Fellow in Diploma in Electrical Engineering (DET)

Apply knowledge of mathematics, science and engineering fundamentals to well

defined electrical and electronic engineering procedures and practices.

maintenance work for electrical and electronic equipment

PKK Program Exit Survey Report December 2013 Session (DET)

acquisition of new knowledge and skill.

Section A: General Information

Section B: Overall Quality of Teaching and Learning

Section C: Skills and Knowledge

Section D: Contributions of Lecturers and Academic Advisors

Section E: Academic Resources and Facilities

The questionnaires were based on students perception on teaching and learning in

Students response towards the Overall Quality

Students response on Skills and Knowledge

Students ratings for Lecturer and Academic Advisor contributions

Students opinion towards Academic Resources and Facilities

Table 2: Students Race

3.2 SECTION B: OVERALL QUALITY

3.2.1 PLO 1 (Knowledge)

Table 4: PLO 1 Knowledge rating

3.2.2 PLO 2 (Technical & Practical Skills)

PKK Program Exit Survey Report December 2013 Session (DET)

3.2.3 PLO 3 (Communication Skills)

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

Table 7: PLO 4 Critical Thinking & Problem Solving Skills rating

3.2.5 PLO 5 (Social Skills and Responsibilities)

I am aware of the value

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

PKK Program Exit Survey Report December 2013 Session (DET)

3.2.8 PLO 8 (Professionalism, Ethics & Moral)

3.2.9 PLO 9 (Leadership & Teamwork Skills)

PKK Program Exit Survey Report December 2013 Session (DET)

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

shows the percentage of respondents ratings towards the sufficiency of resources/facilities at

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

wifi kurang memuaskan di kawasan Politeknik Kota Kinabalu

mencari maklumat untuk kuliah.

tempat2 rehat,cafe,gerai tetapi hendaklah dikawal dengan rapi.

ba d poli.. tp ckup la 3 tahun ja.. hehe..:3

make their student get better visionof their studies.

peralatan yang sepatutnya untuk mendedahkan kami kepada benda baru.

amali.contohnya untuk kursus EC602 COMPUTER SYSTEM DIAGNOSIS AND

PKK Program Exit Survey Report December 2013 Session (DET)

mencapai prestasi yang tinggi di samping disiplin yg tinggi...

goodluck FINAL EXAM

mengetahui perkembangan terkini..eheheheheheheheheheheheheheheheh.

masa akan datang.

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