JOB SATISFACTION QUESTIONNAIRE

Complete the following questionnaire by yourself. Add up your scores when finished, and compare them to the scale
at the end. With your group or a class, compare your scores and calculate an arithmetic mean and top to bottom
ranges. Do you see any patterns or notice anything unusual? Discuss what can be done to elevate your job
satisfaction. (Keep in mind that the group score equals morale.)
1.

How satisfied are you with the sort of work you are doing?
1

Very dissatisfied
2.

4
Very satisfied

What value do you think the community puts on your service?

1

None
3.

Very great

Not at all

5
Very free

How much recognition does your supervisor show for a job well done?
1

None
5.

In your daily work, how free are you to make decisions and to act on them?
1

4.

5
Great deal

How satisfied are you with the type of leadership you have been getting from your supervisor?
1

Very dissatisfied

4
Very satisfied

JOB SATISFACTION QUESTIONNAIRE

6.

To what extent do you get to participate in the supervisory decisions that affect your job?
1

None
7.

Great deal

How closely do you feel you are observed by your supervisor?

1

Too closely
8.

5
About right

How satisfied are you with the department as it now stands?

1

Very dissatisfied
9.

Very satisfied

How satisfied are you with your prestige within the city government?
1

Very dissatisfied

Very satisfied

10. How satisfied are you with your chances of being promoted to a better position?
1

Very dissatisfied

Very satisfied

11. How satisfied are you with your present salary?

1

Very dissatisfied

Very satisfied

12. How satisfied are you with your status in the community?
1

Very dissatisfied

4
Very satisfied

13. Would you advise a friend to join this department?

JOB SATISFACTION QUESTIONNAIRE

1

No

Yes

14. Do you receive a feeling of accomplishment from the work you are doing?
1

No

Yes

15. Rate the amount of pressure you feel in meeting the work demands of your job.
1

Great deal

5
None

The higher the total score, the greater your job satisfaction. A general rule of thumb is:
55

Very high

4044

Average

5054

High

3539

Below average

4549

Above average

1534

Take this job and shove it

HAPPINESS
Research shows that workers who do not feel they have any control over their jobs suffer more health problems than
workers who have some control. Having control over your job means having some discretion in how to best tackle
problems, apply skills, and envision outcomes.
Ed Diener, Ph.D. and Robert Biswas-Diener, Ph.D.
An empowered employee is a happy employee. Although some standardization is needed in all organizations, giving
workers opportunities for personal control over their job will make them more engaged in it. Researchers and
leaders have repeatedly proven that being empowered at work can increase happiness. For those wanting to have a
first-hand look at the hundreds of studies on this subject, see the book Happiness by the authors Diener and BiswasDiener (ISBN 978-1-4051*4661-1).