A Handbook on HR Solution

Preface i

Preface
Development and success of an organization as well as a country largely
depends upon the creative skills and abilities of its human resources. Now a
day, human resource functions has become the core part of any organization
due to its vast importance and multidimensional effect. As the expansion of
organizational concept taking place, the essence and practice of human
resource management are being more acute for the total enhancement of any
type of organization. The development of human resource has been
recognized as one amongst many objectives of long-term economic growth
by most developing countries since the early fifties. But it had moved to the
center stage of development priorities by the early seventies. In the recent
years, HR practitioners especially in developing countries are facing a lot of
difficulties and hesitations in their organizations due to global challenges and
changing business strategies. In this respect, a series of study and more
practice in this area are burning need to face millennium challenges in the
modern world.
This book is a little endeavor to know the HR solution and to show
a light to the HR practitioners. This write up is in a sense, based on a
sequence of review of related literatures, interviews with HR professional
and information provided by knowledgeable experts. The chapter coverage
of this book reflects the role and responsibilities of HR practitioners in
modern organizations.

Framework of the Book

A Handbook on HR Solution is organized into six chapters containing a total
of nineteen extensive topics, one annexure, a glossary and a subject index.
The framework highlights HRM and HR solution issues including hiring,
development, maintenance, motivation and job change process that are part
of life in modern organizations. The six chapters are as bellow:
Chapter One: Introduction to HRM and HR Solution
The first chapter introduces HRM issues as well as HR solution that explore
key components in HRM, principles of HRM and inevitability of HR
solution in the modern organizations.
Chapter Two: HR Functions - Acquisition
This chapter focuses on how modern organizations plan for and hire
personnel and provide them orientation with necessary job changes.
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Preface ii

Chapter Three: HR Functions - Employee Development

Chapter three includes the issue as, and smart application of development
issues.
Chapter Four: HR Functions - Maintenance
This chapter has been enriched with industrial relations, employee
counseling, grievance handling, conflict negotiation, stress management, HR
policy, HR records and role of HR department.
Chapter Five: HR Functions - Motivation
This chapter covers employee motivation, job design, performance appraisal,
job evaluation, employee benefits and disciplinary procedure.
Chapter Six: HR Practice in Modern Organizations
This chapter makes up the final part of this book that illustrates HR practice
in modern organizations.

Distinctive Features of the Book

There are several distinctive features of this book. First, our teaching and
training experience inspired us to present the book as learner friendly and a
source of pleasure that magnetize the readers to dive in the study. As a result,
one distinctive feature of the book is that each chapter begins with a
sequential topical coverage. Some chapters relate to instructional design,
management development, employee growth and career management.
Instructional design will give a hand to the trainers and teachers to
disseminate their ideas in a smart manner among their learners. A second
distinctive feature of the book is topic selection. All topics have been
designed and arranged as per demand and requirement of HR people of
modern organizations. Third, the text introduces realism and relevance. We
recognize the significance of HRD in the modern era. Thus, HRD is
introduced in a separate chapter of the book.
Fourth, each chapter lists objectives that highlight what the student
is expected to learn in that chapter. The goal of each chapter is to present
something of value. Finally, we have considered the thirst of HR people and
modern organizations regarding HR solution. It was our intention not to be
an encyclopedia of terms and references to colleagues. Instead we use the
ideas, concepts and practices of colleagues only when they add learning
value to the chapter content. People who are involved in HR profession will
be directly benefited from this book. Especially the form, formats of HR
related issues will fulfill the thirst of HR department and administration desk.
It is anticipated that this book will be helpful to all HR practitioners,
executives, and students who wish to develop their career as HR
professionals.
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Contributors
The authors wish to acknowledge the scholars, managers, HR practitioners
and researchers who have inspired to write down this book. First of all, we
like to extend our heartfelt gratitude and thanks to Shah Sufi Sheikh Abdul
Hanif, Editor, the Weekly Bartaman Sanglap for his constant inspiration and
guidance during the whole period of this journey. We are grateful to Dr.
Abdur Rahim Khan, Director, Social Science Research Council, Ministry of
Planning for his valuable input that made this book a reality. We are indebted
to all faculty members and participants of BIM who directly encouraged
initiating such endeavor.
At home, we take full responsibility for any error, omission, or
misstatement of fact in this book. However, regardless of your impression of
the book, it would not have been this good had it not been for the reviewers.
Special thanks to the manuscript reviewers who provided us with detailed
comments that helped to make the final version of the book a better product.
Finally, this book is dedicated to the students who are and will
become the HR practitioners so vital to the improvement of the overall
quality of life in society in the 21st century.

Khan Sarfaraz Ali

DR. Nasima Khatun
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Preface iv

About the Authors

Khan Sarfaraz Ali

is an Associate Management Counselor at Bangladesh Institute of

Management (BIM). Here he has been working as the faculty member as
well as an eminent trainer. He has more than eight years experience in
teaching and five years experience in professional training. He is involved in
different universities as part time faculty member. He has an extraordinary
multidisciplinary educational background with all through first class. He
obtained M. Phil degree in Public Administration from University of Dhaka
and the Post Graduate Diploma in Personnel Management with first class
from BIM. He got certificate of competence in International Trade and
Development from Tanzania.
Mr. Khan has published a good number of articles in several reputed
journals and daily newspapers on development issues. He has well reputation
as a regular trainer, speaker, and resource person of Police Staff College,
Sardah Police Academy, PATC, FBCCI, BPDB, Steps Towards
Development, Ibn Sina Trust and Hospital, Islami Bank Training Institute,
Institute of Professional Development, Network for Research and Training,
and Bangladesh Society for Training and Development. Besides these
organizations, he has worked with HIV/AIDS and STD Alliance Bangladesh
as HR Specialist, Oxford International School as Training Consultant, and
Khwaja Cable Industries Ltd. as Management Consultant. As a Social
worker, Mr. Khan is holding the chair of President, HAMIBA HRD Centre,
General Secretary, Dhaka University Researchers’ Council, President, BIM
HRD Association, and Chief Advisor, BIM Business Management
Association. He is a Research Fellow of Social Science Research Council
(SSRC), Planning Commission and Alumni of TRAPCA (Trade Policy
Training Centre in Africa), Tanzania. You can contact Mr. Khan through e-
mail: sarfarazbim@gmail.com.

Dr. Nasima Khatun

is an Associate Professor at the University of Dhaka. She obtained both M.
Phil and PhD degree from University of Dhaka. Dr. Nasima has published
articles on development issues in several reputed journals. As a visiting
professor, she has attachment with different public and private universities in
the country.
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Preface v

A Handbook on HR Solution
Published by Nazmun Nahar, Section: 6, Block: D, Road: 11, House: 17, Mirpur,
Dhaka-1216, Bangladesh. Copyright © 2009 by the publisher. All rights reserved. No
part of this publication may be reproduced, reprinted or distributed in any form or by
any means, or stored in a database or retrieval system, without the prior written
consent of the publisher.

Author: Khan Sarfaraz Ali and Dr. Nasima Khatun

1st publication: September 2009

Cover design: Nazmun Nahar

Copyright: Nazmun Nahar, 2009

sarnazbim@gmail.com
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Price: BDT 200, US $ 10

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ISBN: 978-984-33-0505-3