DONALD NELSON

Charlton, MA 01507(508)981-3651 don32387@outlook.comwww.linkedin.com/in/DonaldNelson1

INVENTORY CONTROL MANAGEMENT PROFESSIONAL

Highly capable and experienced Inventory Control Management professional with 28 years of strong management
and operational expertise, combining exceptional organizational aptitude and meticulous attention to detail, with
extensive knowledge of inventory and distribution management. Adept at creating innovative channels for achieving
organizational objectives and meeting new challenges. Credited with effectively reducing shrink and cargo loss by
28% over 11 years, and developing new auditing and reporting processes to support Fleet to Courier transportation
changes, with focus on mitigating cargo loss. A reliable and efficient professional with excellent communication and
interpersonal skills, seeking to leverage and align expertise and experience with organization goals and aspirations.

AREAS
Distribution & Fulfillment
Inventory Control
Cargo Loss Analysis
Regulatory Compliance

OF

STRENGTH

Organizational Management
Audit Programs
Product Security
Process Improvement

Budget Plan
Fulfillment Center Operations
Shrink Reduction
Inventory Best Practices

KEY SKILLS ASSESSMENT

STRATEGIC MANAGEMENT - Aptitude for applying extensive knowledge and diverse operational and organizational
skills in inventory management to optimize opportunities and outcomes.
QUALITY ASSURANCE - Ensure effectiveness and high quality of goods and services provided through systematic and
detail-oriented approach to streamline and enhance workflow and operational processes.

PROFESSIONAL EXPERIENCE
STAPLES, Framingham, MA
Director, Inventory & Shortage Control (2007-2015)
Successfully managed budgeted requirements for 48 fulfillment centers across US and Canada to include supporting
and collaborating with 1500 Retail store locations and 4 Distribution Centers in Inventory Control, Physical
Inventories, Auditing, Cargo Loss, Claims / PODs and Product Security.
Accomplishments:
Effectively reduced shrink and cargo loss across 34 US fulfillment Centers by 28% over 11 years as percentage
of total sales
Proficiently managed and maintained budget of 9% shrink and cargo loss for 2014
Strategically created new auditing and reporting processes to support Fleet to Courier transportation changes
to mitigate cargo loss
Performed key role in assisting multiple openings, closing and consolidations of Fulfillment Centers, including
system updates to mitigate shrink and cargo loss

STAPLES, Putnam, CT
Operations Manager (1994-2007)
Successfully managed team of 70 associates to ensure prioritization of workload and meeting of deadlines. Extensive
experience in all facets of Fulfillment Center Operations specializing in Receiving, Put Away, Replenishment and
Inventory Control. Aptly managed and balanced 3 building scenario while maintaining .03% internal shrink rate.

TECHNICAL HIGHLIGHTS
In-depth knowledge of inventory shrink and cargo loss within distribution and fulfillment center operations and delivery
Efficient coordination and execution of cycle count, cargo loss, claims and physical inventory programs
Effectively created audit programs ensuring compliance of buildings with designated programs
Excellent management skills and operational knowledge of all departments within Fulfillment and Distribution Centers
Strong interpersonal and cross-organizational skills, collaborating with members of Supply Chain and Loss Prevention
EDUCATION & TRAINING
Graduate, Vanguard High School, Ocala, FL; Certificate, WPI, Traffic / Transportation seminar, Worcester, MA
Certificate, Operations Management, Inventory Control and Team Building, Framingham, MA
Certificate, Wicklander / Zulawski Investigation / Interrogation Skills