Finaldocumentation2 150206021617 Conversion Gate02

Table of Contents
INTRODUCTION........................................................................................................ 2
1.2.1Challenges of the current system................................................................................3
1.4Justifications........................................................................................................... 4
1.5 Scope.................................................................................................................... 4
1.6Methodology........................................................................................................... 5
CHAPTER 2.................................................................................................................. 7
2.0 Literature review......................................................................................................... 7
Features..................................................................................................................... 7
Horizon Coach............................................................................................................. 7
RESOURCE AND BUDGET ESTIMATES FOR THE PROJECT:............................................8
Chapter3........................................................................................................................ 9
SYSTEM REQUIREMENTS AND SPECIFICATION...............................................................9
3.0 INTRODUCTION....................................................................................................... 9
3.1 Purpose................................................................................................................. 9
3.2Scope.................................................................................................................. 10
3.3 Definition of The Acronyms and Abbreviations..............................................................10
3.4 Overview............................................................................................................. 11
3.5 THE OVERALL DESCRIPTION..................................................................................11
3.5.1 The Perspective Of The Products............................................................................. 11
3.6.1 Software Interfaces........................................................................................... 12
3.7 User Characteristics................................................................................................ 13
3.8 Apportioning of Requirements...................................................................................13
3.9 Assumptions and Dependencies.................................................................................13
3.10
SPECIFIC REQUIREMENTS.................................................................................14
1
3.10.1 External Interfaces............................................................................................. 14

3.11 User Interfaces.................................................................................................. 15
3.12 Software Interfaces............................................................................................ 15
3.13 Hardware Interfaces........................................................................................... 15
3.14Communication Interfaces.................................................................................... 16
2.15 Functional Requirements........................................................................................ 16
3.15.2 Nonfunctional Requirements.................................................................................17
3.15.3 Performance Requirements................................................................................ 17
3.16 Logical Database Requirements............................................................................ 17
3.16.2 Design Constraints.......................................................................................... 18
3.16.3 Standards Compliance...................................................................................... 18
3.16.4 Reliability..................................................................................................... 18
3.16.5 Availability.................................................................................................... 18
3.16.6 Security........................................................................................................ 18
3.16.7 Maintainability............................................................................................... 18
3.16.8 Portability..................................................................................................... 18
3.17 Change Management Process...................................................................................... 19
3.18 Supporting Information............................................................................................. 19
a)
Purpose............................................................................................................. 20
b)
System overview................................................................................................. 20
c)
Intended users.................................................................................................... 20
a)
Main Inputs:................................................................................................... 21
b)
Outputs......................................................................................................... 21
4.3 DESIGN CONSIDERATIONS................................................................................... 23

a)
Assumptions...................................................................................................... 23
b)
Goals and guide lines........................................................................................... 23

2
4.4 SYSTEM ENVIRONMENT...................................................................................... 24

a)
Development tools............................................................................................... 24
b)
Design methodology............................................................................................ 24
Database design..................................................................................................... 25
c)
Conceptual design............................................................................................... 25
d)
e)
Identification of relationships.............................................................................25
f)
Data normalization.......................................................................................... 26
Physical data design............................................................................................ 26
g)
a)
Database file management security......................................................................29
4.6 ARCHITECTURAL AND COMPONENT LEVEL DESIGN............................................30

a.
Flow Chart Symbols............................................................................................ 30
a.
Context Diagram................................................................................................ 33
b.
Data Flow Diagrams......................................................................................... 33
4.7 USER INTERFACE DESIGN.................................................................................... 35

5.3Test Plan Strategies................................................................................................ 49
5.3.1Unit testing..................................................................................................... 50
5.3.2Integration testing............................................................................................ 50
5.3.3System testing.................................................................................................. 51
5.3.4Acceptance testing............................................................................................ 51
5.3.5Recovery testing............................................................................................... 51
CHAPTER 7................................................................................................................ 58
INTRODUCTION...................................................................................................... 98
Specifications............................................................................................................ 98
Requirements............................................................................................................ 98
Navigation Buttons............................................................................................... 101
APPENDIX............................................................................................................ 103
3
Gnatt chart............................................................................................................. 104

REFERENCES.......................................................................................................... 106
CHAPTER 1
INTRODUCTION
BUS BOOKING MANAGEMENT SYSTEM is aimed at reducing paper work for the bus
industry and hence improving its efficiency and speeding up of all processes.
The database can be accessed by the passengers from any computer terminal connected through
LAN to a server where the system has been installed. Hence, all the related information about a
passenger is available to Admin and Employees. Thus this software saves the entire passengers
long queue and hassle.
1.1 Background
Horizon coach is a transport company Located in CBD Nairobi Kenya along Accra road. It was
started in 1958. The company is most well known passenger, courier, parcel delivery and
transport company operator in East Africa which provide the safest, most comfortable luxury
buses on Kenyan roads today.
1.2 Problem Statement

In Horizon Coach, most of the driver information is kept in a file. Therefore, it is quite hard for
them to search the driver information when needed. Moreover, it uses a lot of papers and data is
lost because no backup provided for the data. Some of the data is quite hard to read because the
form was filled up by hand writing.
Other problems that occur in Bus Information is tracking its maintenance record. Most of the bus
will be maintained at list four times in year. By using a manual form, each bus must have its own
maintenance record file. Problems that occur to this manual system are to store the maintenance
record file and to find it back. It takes quite a time in order to find the correct maintenance record
needed.
1.2.1Challenges of the current system
i.
Congestion of passengers in booking office leading to registration office using

manual assigning of numbers which is a waste of time.
ii.
Lack of immediate information storage the information generated by various

transactions takes time and efforts to be stored at a right file.
iii.
Lack of prompt updating- various changes to information like passenger details are
difficult to make as paper work is involved
iv.
Inability to automatically schedule services, generate receipt and receive payments

from passengers.
v.
Being unable to update the manual records.
vi.
Preparation of accurate and prompt reports-this becomes a difficult task as

information is difficult to collect from various books.
vii.
Inability to retain records as they are lost if they are kept on wrongly. e.g change of
office file storage.
1.2.2 Proposed solution

Horizon Coach have decided to take charge in designing a system that is friendly and will try to
work out solution in a way that favors the interests of every customer and workers, solve
problems faster, manage data, so that all the transactions become fast and there should not be any
error in transaction like calculation mistake and bill generation.
1.3 Objectives
The objective of Bus booking management system is to easily track the information of all
customers, drivers and bus destination. The main goal of the software is to build a good
management tool for all customers. The main purpose of this software is to reduce the time
taken through manual system in order to maintain all the records.
1.4Justifications
The purposes of this system is to help easily capture the information of all patients and to reduce
the time taken through manual system in order to maintain all the records.
1.5 Scope
This system is helpful to reduce the time and complexity of maintaining the records. It also helps
in accurate maintenance of passengers and drivers.
-It can be used in any transport company for maintaining Passenger details.
1.6Methodology
1Research method
Data collection methodologies
Horizon coach uses a manual system but is not efficient on passengers detail. So I thought there
was a need to improve on passenger registration system to overcome some problems.
Data collection tools
They include the following
1. Observation-I observed that their system is not efficient on keeping a passenger
registration details this give the passenger a hard time if one loses receipt issued.
2. Documentation review- all the documents used to record transactions and capturing of
information were available. These gave me views of what kind of data is involved in the
current system to enable me borrow from it.
Problems identified in the collected data:
1. Security: -data stored in database can be access by unauthorized person because of using
access database which is weak and it cannot prevent unauthorized people from access it.
This lead to information stored in their database being interfered and damaged.
2. The system is slow: - because its users keeping information manually in books which
can easily be overwrite.

1.7Development Method
The methodology that I used through out the development process was a variation on the
waterfall life cycle. As the requirements for the project was unlikely to change dramatically. If
the project looked like the requirements would be changing often a more agile methodology
would have been chosen. The waterfall lifecycle works by following a strict path through the
development process not moving on to the next stage until the previous stage has been
completed.
CHAPTER 2
2.0 Literature review
This is an evaluation report of information found in the field related to the selected area of study.
It describes the kind of system that is to be developed. Unfortunately, I have no idea whether
there have been attempts to implement new and more efficient IT solutions for developing a Bus
Booking management system to be able to improve on the current systems being used in
transport industry.
Features
I.
Employee registration and management.
II.
Passenger registration and management.
III.
Manage passenger bills.
IV.
Booking passenger travelling dates.
V.
VI.
Passenger reports handling.

Passenger Luggage and store management.
Horizon Coach
The reason for developing this system was to come with a system that would be able to track
information of all passengers who comes to book a service. A system that will be able to register
passengers and give them a random number to prevent any data duplication. This system will
also be able to retain passenger details in the database.
Resources/requirements
1. Computer machine
2. External disk
3. Microsoft office 2007
10
4. Printer
5. Printing material
6. Visual basic 6.0
RESOURCE AND BUDGET ESTIMATES FOR THE PROJECT:
Requirement
Specifications
Computer machine
i3
or
Actual cost
i7speed Kshs.100000
Estimated COST
Kshs.64,000
processor,
2.0 GB memory
capacity,
500GB
storage
capacity hard disk

Windows
professional
Visual studio
Microsoft
Visual basic 6.0

office MS access
2010
Kshs.1000
Kshs.800
Kshs.2000
Kshs.1000
MS word
Printer
Laser printer
Kshs.15000
Kshs.10000
External disk
8 GB Flash disk
Kshs.1000
Kshs.800
Printing materials
Printing papers + ink Kshs.1000
Kshs.800
toner
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Chapter3
SYSTEM REQUIREMENTS AND SPECIFICATION
3.0 INTRODUCTION
The below subsections is the Systems Requirements Specifications (SRS) document and it
provides an overview of the entire system.
3.1 Purpose
The System Requirements Specification (SRS) will provide a detailed description of the
requirements for the Bus Booking Management System (BBMS). This SRS will allow
for a complete understanding of what is needed for the hotel management system
construction. The clear understanding of the HMS and its functionality will allow for the
correct software to be developed for the end user and thus will be used for the
development of the future stages of the project. This SRS will also provide the foundation
for the project. From this SRS, the BBMS can be designed, constructed, and finally
tested.
This SRS will be used by the software engineers constructing the BBMS and the Bus end users.
The software engineers will use the SRS so that to fully understand the expectations of this
BBMS to construct the appropriate software. The hotel end users will be able to use this SRS as
a test to see if the software engineers will be constructing the system to their expectations. If it
is not to their expectations then the end users can specify their choice and the software engineers
will change the SRS to fit the end users needs.
3.2Scope
12
The system product to be produced is a Bus Booking Management System which will automate
the major Bus operations. The first subsystem is a Bus Reservation and as well as advance
Booking System to keep tracks of reservations and seats availability. The second subsystem is
the Tracking and Selling tickets System that charges the current journey. The third subsystem is
a General Management Services and Automated Tasks System which generates reports to audit
all bus operations and allows modification of subsystem information. These three subsystems
functionality will be described in detail in section 2-Overall Description.
There are two accounts for the BBMS. The end users are the Bus staff (customer service
representative) and administrator the Bus managers. Both user types can access the Reservation
and Booking System and the ticket Tracking and Selling System. The General Management
System will be restricted to management users.
The objective of this Bus Management System is to provide a system that can manage a bus that
has increased in size to a total of 60 seats. Without automation the management of the bus has
become an unwieldy task. The end users day-to-day jobs of managing a bus will be simplified
by a considerable amount through the automated system. The system will be able to handle
many services to take care of all passengers in a quick manner. The system should be user
appropriate, easy to use, provide easy recovery of errors and have an overall end user high
subjective satisfaction.
3.3 Definition of The Acronyms and Abbreviations.
SRS Systems Requirements Specification
BBMS Bus Booking Management System
Subjective satisfaction The overall satisfaction of the system
End users The people who will be actually using the system
3.4 Overview
13
The SRS is organized into two main sections. The first is The Overall Description and
the second is the Specific Requirements. The Overall Description will describe the
requirements of the BBMS from a general high level perspective.
The Specific
Requirements section will describe n detail the requirements of the system.

3.5 THE OVERALL DESCRIPTION
This covers the general description of factors that affect the product and its requirements. This
section does not state specific requirements.
Instead it provides a background for those
requirements, which are defined in section 3, and makes them easier to understand.
3.5.1 The Perspective Of The Products
The BBMS is an independent standalone system.
3.6 Hardware Interfaces

14
The BBMS will be placed on PCs throughout the company.

3.6.1 Software Interfaces
All databases for the Bus Booking management system will be configured using Access 20002003. These databases include Bus seats and passenger information. These can be modified by
the end users. The bus database will include the bus number plates, seats and if they are vacant
or reserved.
The passenger information database will contain all the information of the
passenger such as first name, Surname, ID Number, Gender and phone Number.
3.6.2 Product Functions
Reservations and Advance Booking System
Allows for typing in passenger information
Has a default seat number
When a passenger makes reservation, the seat will changed color from blue to
either yellow or pink.
Ability to modify a reservation
Records payment
3.6.3 Tracking and Selling Ticket System
Tracks all tickets purchased
Charges the current journey as necessary
3.6.4 General Management Services and Automated Tasks System

15
Creation of users and assigning passwords
3.7 User Characteristics

Educational level of BBMS computer software Low
Experience of BBMS software None
Technical Expertise Little
3.8 Apportioning of Requirements
The audio and visual alerts will be deferred because of low importance at this time.
3.9 Assumptions and Dependencies
- The system is not required to save generated reports.
- Credit card payments are not included
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3.10SPECIFIC REQUIREMENTS
This section contains all the software requirements in a more detailed manner, that when
combined with the system context diagram, use cases, and use case descriptions, is sufficient to
enable designers to design a system to satisfy those requirements, and testers to test that the
system satisfies all the requirements.
3.10.1 External Interfaces

The Bus Booking Management System will use the standard input/output devices for a personal
computer. This includes the following:
Keyboard
Mouse
Monitor
Printer
17
3.11 User Interfaces

The User Interface Screens are described in the table below.
Table 1: Bus Booking Management User Interface Screens
Screen Name
Description
Login
Log into the system as a CSR or Manager
Reservation
Retrieve button, update/save reservation, cancel reservation,

modify reservation, change reservation, adjust seat number,
accept payment type
Travel
Modify date to travel, place of destination, date to travel
Bus Payment
Accept payment.
Room Service/Restaurant
Create order, modify order, view order, cancel order, generate

meal bill
Passenger Record
Add or update passenger records
Administer seats
Availability
Administer User
Create, modify, and delete users; change password
Reports
Select, view, add, save, and delete reports
3.12 Software Interfaces

The system shall interface with Access database.
3.13 Hardware Interfaces
The system shall run on a Microsoft Windows based system.
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3.14Communication Interfaces
This system shall be a standalone product that does not require any communication interfaces in
whatsoever.
2.15 Functional Requirements
Functional requirements define the fundamental actions that system must perform.
The functional requirements for the system are divided into three main categories,
Reservation/Booking, travel, and Management. For further details, refer to the use cases.
3.15.1 Reservation/Booking
1.1. The system shall record reservations.
1.2. The system shall record the passengers first name.
1.3. The system shall record the passengers Surname name.
1.4. The system shall record the number of passenger.
1.5. The system shall record the seat number.
1.6. The system shall record the passengers phone number.
1.7. The system shall generate a unique confirmation number for each reservation.
1.8. The system shall record the expected travel date and time.
1.9. The system shall record the expected destination date and time.
1.9.1. The system shall record that the seat is empty.
1.9.2. The system shall record the payment.
1.9.3. The system shall record the payment type.
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3.15.2 Nonfunctional Requirements

Functional requirements define the needs in terms of performance, logical database
requirements, design constraints, standards compliance, reliability, availability, security,
maintainability, and as well as portability.
3.15.3 Performance Requirements
Performance requirements define the acceptable response times for system functionality.
The load time for user interface screens shall take no longer than two seconds.
The log in information shall be verified within five seconds.
Queries shall return results within five seconds.
3.16 Logical Database Requirements

The logical database requirements include the retention of the following data elements. The list
below is not complete but only designed as a starting point for development.
3.16.1 Booking/Reservation System
Passenger first name
Passenger Surname
Passenger ID Number
Passenger phone number
Assigned seat
Expected travel date
Expected travel time
Expected destination date
Expected destination time
Payment received
Payment type
Total Bill
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3.16.2 Design Constraints

The Bus Booking Management System shall be a stand-alone system running in a Windows
environment. This system shall be developed using visual basic 6.0 and an Access 2000-2003.
3.16.3 Standards Compliance
There shall be consistency in variable names within the system. The graphical user
interface is designed to have consistent look and feel.
3.16.4 Reliability
This specifies the factors required to establish the required reliability of the software system at
time of delivery.
3.16.5 Availability
This system shall be available only during normal Bus operating hours.
3.16.6 Security
Passenger Service Representatives and Managers will be able to log in to the Bus Booking
Management
System.
Passenger
Service
Representatives
will
have
access
to
the
Reservation/Booking subsystems. Managers will have access to the Management subsystem as

well as the Reservation/Booking subsystems. Access to the various subsystems will be protected
by a user log in screen that requires a user name and password.
3.16.7 Maintainability
The Bus Booking Management System is being developed in Visual Basic 6.0. VB6.0 is an
object oriented programming language and shall be easy to maintain.
3.16.8 Portability
The Bus Booking Management System shall run in any Microsoft Windows environment that
contains visual basic 6.0 and the Microsoft Access database.
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3.17 Change Management Process

Changes to this document may be made after approval from the project manager and the client
approval officer.
3.18 Supporting Information
A system context diagram as well as use cases and use case descriptions have been developed in
separate documents.
22
CHAPTER 4
System Design overview
4.1 INTRODUCTION
Software design is the process of implementing software solutions to one or more set of
problems. The software design (SDS) document contains a statement of the design of inventory
management system. The design contains an explanation of a way to carry out each of the
product specification written in the Software Requirement Specification (SRS).The design will
serve as a guide to the developer. The SDS also shows how the program is separated into
modules, how the modules interact with each other, and how users see the program.
a) Purpose
This document is designed to be a reference for any person wishing to implement, or any persons
interested in the design architecture of the Horizon coach Management system. This document
describes each applications architecture and its associated interfaces and database design. This
design will detail the implementation of the requirements as defined in the BBMS system
specification design.
b) System overview
This document includes but is not limited to the following information for the Horizon Coach
Booking management system; system overview, design consideration, architectural strategies,
system architecture, policies and tactics, database schemas, detailed system design.
c) Intended users
This document should be read by an individual with a technical background and has experience
reading data flow diagrams DFDs, control flow diagrams CFDs, interface design and
development experience in event driven programming or as describe in the BBMS System
Requirement Specification 1.2.
23
4.2 SYSTEM SCOPE

a) Main Inputs:
i.
ii.
iii.
iv.
Passenger name
Driver ID/Passenger ID
Passenger address, phone number, Gender
Travel date and time for passenger
b) Outputs
i.
ii.
iii.
iv.
Make Reservation screen

Add new Bus screen
Add new driver/Delete driver screen
Add new user
Software will be designed to allow users perform following functions

i.
ii.
iii.
Log on either as System administrator or as a System user.

Add a passenger into system.
Update or delete record information depending on the user authorization level.
Splash Form
The system will accept a number of user inputs when a user:

Main Form
i.
ii.
iii.
Log on to the system either as an System administrator or as a system user.

Add a customer to inventory management system.
Update or delete existing driver information
User input will result into the Login
following output:
i.
ii.
A splash screen if the user runs the program.

Access to main forms and subsequent forms.
ADMIN
USER
c) Design Map
The system design will take the following mapping when ready.
MAKE
RESERVATI
ON
ADD/DELET
E DRIVER
CHECK
SEATS
AVAILABLE
MAKE
RESERATIO
N
ADD/DELE
TE DRIVER
24
ADD NEW
USER
ADD NEW
BUS
SEARCH
ADD NEW
BUS
SEARCH
CHECK
SEATS
AVAILABLE
4.3 DESIGN CONSIDERATIONS

This section describes many of the issues that are needed to be able to addressed or resolved
before embarking on a complete design solution.
a) Assumptions
This BBMS design makes several assumptions about the software and hardware requirements as
is in the SRS. All the environmental operating requirements of both the user interface and the
database can be found in the BBMS requirements.
25
Both the database and the user application make the following assumptions about the operating
environment.
The system can be described by the operating requirements associated with this document and in
the SRS. The system application in execution will have the necessary resources availed as
required. This entails sufficient memory and permanent storage space and the adequate CPU for
the application. The user application makes the following assumptions about its operating
environment. The user machine will have Microsoft access database components installed, as
they are required for the system implementation. The machine will also have necessary database
setup.
b) Goals and guide lines
The major goal of the Bus Booking Management System is to help automate the current manual
process of Horizon Coach making it extremely simple and easy to use. The system is meant for
the firms employees some of whom are not technically advanced. It is very important that the
prompts for the user be clear and concise since this will be the highest level of interaction
between the system and the user.
It is also important the series of prompts and responses be tested with the users before being
deployed.
The user should get a response in a timely fashion since users tend to lose interest if they have to
wait too long for the system to respond.
In this design, a minimum of data is transferred between the user and the database so as to
retrieve the necessary information and return the requested data to the user.
Other goals of BBMS include;
To minimize the time spent on manual recording

To minimize the amount of paper work required.
To provide searchable database of all Passengers.
To reduce complexity.
This system attempts to keep the user interface and application as independent as possible. All
the prompts and responses on the user are completely driven.
26
4.4 SYSTEM ENVIRONMENT

System scalability and security are the requirements for the system architecture of the Bus
Booking management system. The system will accommodate scalability allowing flexibility
within the system to expand, modify or downsize easily to meet the evolving business and
technology change.
a) Development tools
This part of the SDS specifies the tools that will be used to develop the system. They include:
Application programming visual basic 6.0 and MS access for database. Other tools to be used
will include forms which will act as screens for input and out, tables that will be for input and
data entry.
b) Design methodology
In designing the BBMS for Horizon Coach, the following approach will be used:
Water fall model will be used as the best language for this kind of system. This is because water
fall model is suitable for visualizing, specifying, constructing and documenting the features of
the system. The design will take the following approach: designing the database, creating
relationships, designing the user interfaces and the system processes.
c) Database design
Database design refers to a process of modeling the information so as to meet the user
requirements. The process will be accomplished in three stages.
d) Conceptual design
Conceptual design refers to a process of constructing an abstract model of data to be included in
a database.
In creating the conceptual design for Horizon Coach, the following activities will be involved.
Identification of the entities: the various entities included in the BBMS are;
TRAVELL DETAILS
RESERVATION DETAILS
27
LOG IN
HOMEPAGE
e) Identification of relationships
This refers to an association between the entities.
For Horizon Coach, a passenger makes reservation as wishes. The Management therefore records
all details of the passenger and as well as those of the driver who will be on duty.
Passenger makes reservation
CUSTOMER
Checks
IN
Orders
Management records passenger details, book seats

CUSTOMER
Management
Delivers
Records
DETAILS
Delivered
SERVICE
f) Logical design
This part of the database design will entail selection of database model which is a collection of
concepts and rules for the description of the structures of the database. A relational database
28
model will be used for this case as it defines a database as a collection of tables containing all
data and their related properties.
f) Data normalization
This is a process of removing redundant data from the tables in order to improve storage
efficiency, data integrity and data scalability.
g) Physical data design

The system will include the tables show below containing the attributes in them.
i.
Users table
This table stores users username and password which they use to log in to the system.
ii.
Service Information Table
To record place of departure and destination of a passenger.
29
iii.
Seat Reservation Table
To reserve passenger seats
iv. Passenger information Table

To record passenger information
v. Driver Information Table

To record driver information.
30
vi.
Bus Table
To store bus information
4.5 DATABASE IMPLEMENTATION

In this system, the database will be implemented using MS Access. It functions as storage to
keep track of the entire Organization.
a) Database file management security
There will be Backup and recovery policies and procedures to protect data stored in BBMS to
protect this data from damage or loss. If by any chance something happens and the integrity is
compromised BBMS will have the ability to restore and recover lost or damaged data.
31
File Security is defined by personal or sensitive data that is stored in files on the database. It is a
vital part of every data storage system. The administrative team will handle this for the BBMS
project by defining user groups and assigning permissions. This is a requirement of the system
because the staff will be using/sharing applications and files.
The User groups will be defined and consist of system administrators, managers, and staff.
Basically three levels of access. These levels will allow certain privileges and be controlled by
the rank in group permissions. Permissions will stem between read, write, and execute broken
down into access and ability to perform file/application manipulation. The categories are as
follows.
Read a file - read file contents only

Write a file - store files change file contents
Execute a file - run available programs
The system will of through a series of steps when accessing
4.6 ARCHITECTURAL AND COMPONENT LEVEL DESIGN

a. Flow Chart Symbols
The following symbols are associated with logical process.
Terminator-Marks the start or end of a process
Process-Represent a step in the process
32
Decision -Indicate a point where the outcome of a decision indicates the next step.
Flow line -Used to show direction of data or information.
Input or output operation-Shows input and output from a process
Database-A step that results in information being stored
Data flow for searching record
User
Validate
username
&
password
Search
record
requested
33
Display
the
record
Start
Load main Menu
System Flowchart
Enter valid password
Enter to
Admin/Employee
Form
Enter
details for
the task
Validate/verify
details
Another
task
Database
Display
reports
YES
Update details &
process report
Print report
34
Exit
a. Context Diagram
The first level of DFD shows the main process within the system
that generalizes the function
of the entire system in relation to external entities.

When a passenger makes reservation, which he receives by an entry staff/employee, who
checks/locates the available seats and reserves them.
This may be represented showing the Passenger reservation process, where the passenger is an
external entity in the context diagram.
b. Data Flow Diagrams
Process
Data store
Source
(sink)
-The nature of process is entered in the box along with the actor
-A point where data is held accessed.
-A point where data originates

35
-Show how data flow around the system.
Bus
Process reserve
Passenger
c. Data Flow Diagram
1.
1
Reserves
Staff (employee)
Sort Services
Passenger
1.2
Staff
1.3
Staff
Passnger file
Locate seats
36
4.7 USER INTERFACE DESIGN

User interface will consist following main screens, login screen which will consist of a user
dialogue box text boxes and three labels for data input. The login screen will be used to
authenticate the user to the system.
The sample user interface forms and screens that the user will interact with include:
1.
2.
3.
4.
5.
6.
7.
Login Form
Bus Form
Driver Form
Reservation Form
Passenger information Form
Service Information Form
Main Menu Form
LOADING BAR
The loading bar gives user some information before the program has started.
MAIN MENU FORM
37
The main menu is the homepage of the program. User can use it for navigation.
Login Form
38
User needs to enter his username and user full names should appear if his username is in
database. Then, user has to enter password correctly to login. If user enters incorrect password,
he will receive an error message as "Invalid Password". Finally, user can quit this program.
ADMIN FORM
39
If user logs in as Administrator, Admin Form will appear. This Form shows capabilities of
Admin.
EMPLOYEE FORM
40
If user logs in as system user, Employee Form will appear. This form shows capabilities of
Employee.
SERVICE INFORMATION FORM

41
If user (Admin or Employee) clicks Make Reservation button, Service Information Form
needs to be filled.
42
PASSENGER INFORMATION FORM
After user fills Service information form, Passenger Information Form will appear. The
passenger information will be filled.
RESERVATION FORM
43
In this form, user needs to select an available seat. Seats color will change according to gender
in the Reservation Form. If it is reserved for a man, color will yellow; if it is reserved for a
woman, color will be pink.
PAYMENTS FORM
44
Payment form is used to make payment. Passenger can make payment using either cash or by Mpesa.
PAYMENT VERIFICATION FORM (cash)
If passenger decides to pay with cash, this form appears.
PAYMENT VERIFICATION(mpesa)
45
If passenger decides to pay using M-pesa, this form appears where he/she is given pay bill
number.
DRIVER FORM
46
If user clicks Add new driver button; Driver Form needs to be filled.
BUS FORM
47
When the company buys a new bus, the following form is used to keep the bus record in
database.
ADD USER FORM
48
Admin can add new Employee into the system using the above form.
CHANGE PASSWORD
49
If user decides to change password, he can use the change password form
CHAPTER 5
TESTS PLAN
50
5.1Introduction
This is aimed at identifying and correcting errors. The major objective of this activity is to ensure
that the processing done by the application is correct and meets the objectives of the
organization. Test plan aids in effective and systematic testing of the system and it aims at
checking the errors of omission and commission that hinders the realization of the objectives. It
takes the bottom up testing approach.
5.2Importance of testing
1. Testing is used to find program errors on the system.
2. It is used to find undercover errors in a program through the use of defect testing.
3. Testing is also used to uncover new types of errors associated with new inventions and
technology
4. Testing aims at assuring quality by enforcing consistency and reliability.
5. It is used for both validation and verification to develop a product that meets user
requirement.
6. It is used to identify the best component combination for effective error identification.
5.3Test Plan Strategies
The importance of the test plan is to show how the system is to be tested and also gives precise
procedures to be followed during the test plan. The test date is identified, what is being tested
and the expected output as well as the actual input. Test plan is one of the standard documents
that should be produced in most software engineering projects. If the project does not have any
test plan this means that the software produced is of low quality. This may not be acceptable to
the user since it will not satisfy their needs. The test plan should be written as soon as you have
identified the requirements.
The system will be tested with sample data to see how it would handle input and output functions
as well as extreme data or conditions to determine the system behavior in overloaded situation
which will directly slow the system that behaves in failure or extreme situations.
51
The types of testing that will be conducted upon include:
Unit testing
Module testing
System testing
Integration testing.
5.3.1Unit testing
In this type of testing, the smallest testable parts of the system I.e. units are individually tested
and independently examined for correct functionality. This type of testing involves both the
positive testing and negative testing. This is important so as to make sure that the system
functions properly when used both correctly and incorrectly. In this case, the forms in visual
basic as well as the tables for the database will be tested individually to ensure that they are
compatible. This also applies to the operating system and the software applications.
5.3.2Integration testing
This is where two or more related programs are tested. The test will involve two types of
approaches i.e. the bottom-up approach that begins with the simplest task to the most complex
part .e.g. from passenger information table to the database and top-down approach that tests the
system from the complex task to the simplest unit of all.
We seek to verify that all the hardware function together without conflicting.
All the forms linked to the database should be connected well without any issue.
Ensure that all the programs work well to avoid interruption and there is no issue whatsoever
affecting database update.
5.3.3System testing
I this type of testing we shall test the entire system for functionality to ensure that the system can
process and handle large volumes of data quickly and efficiently. The test will be done with a
52
sample of some users who will use the system under test in its actual capability environment.
Possible problems are corrected before really conversion.
5.3.4Acceptance testing
This test will complete the formal testing process where all the users and the administrator will
use the system so as they get familiar with it. The users test the system before it is rolled out to
be fully used.
i.
Beta testing-Carried out at bus company premise. This involve delivering the system to
number of potential clients to use the system and report back to developer key
malfunctions with an understanding that the product is still being tested.
ii.
Alpha testing-It takes place at the developer site. It is the final testing before the
software is about to be released to the hospital for use.
It has two phases

a. First phase
b. Second phase
a).First phase-The software is tested by in house of developers. They use either debugger
software or hardware assisted debuggers.
b).Second phase-The software is handed over to a different bus company for additional testing
in an environment that is similar to intended use.
5.3.5Recovery testing
Recovery testing will force the system to fail in various ways and try to verify that the recover is
efficiently done or performed. It is vital that all the data is recovered after the system failure and
no corruption of data.
5.4Test plan
Type of test
Test data
Tested area
53
Expected output
Result
Unit
testing Interface
How the system Easy
and
logical
is interactive
to
use
and To increase the
effective interface by level
testing
system users.
of
usability hence
increases
of accuracy.
accept Should perform
Numerical fields
Should
Text fields
numbers only.
Should accept
as expected.
only Should perform
text characters.
Login
Username
level
as expected.
Should accept correct Should perform

password.
as expected.
Connect to database Should perform
and Security
password
for verification access as expected.

is denied if wrong
Module testing
The
MDI Navigation
FORM
password is given.
of Sub menu to open
system
The
system
should
accessed
be
from
the level to the

System testing
CODE
system
lowest level.
should Ensure
the
System
The
implementation
have no errors when system

running
functions
as
required without
Command
Should
buttons for file
expected
operation
perform
problem.
as The files should
be manipulated
easily by use of
commands.
5.5Conclusion
54
All testing was done carefully and each test was up to the required standards of the users .error
tests may be suggested but the above mentioned are just sufficient to test. Testing is an essential
phase in system development and therefore it should be taken with a lot of interest.
CHAPTER 6
IMPLEMENTATION PHASE
6.1Introductions
The system has been developed using visual basic 6.0 and ms access database.
6.2Purpose
55
The document contains overviews of system, description of the major tasks that are required to
be done before the system is put into use.
6.3System description
This system will manage all bus booking activities, it will cover all passenger details and
maintaining all record about the drivers. This will be facilitated in the database which will
preserve their record for future reference. The system will processes data into useful information.
6.4System organization
In this section it provides a brief description of system components necessary to the
implementation of the system. The system will be installed in all causality offices head quarters
where all passengers can get access to the system.
The main functions that will be carried out by the application will be
1. Registering passengers
2. Booking and reservation of travelling tickets
3. Assigning passenger the available seats
4. Paying for services
5. Keeping booking record
6. Generating reports
7. Generating number which will be used for passenger identification
6.5 Implementation strategy
Direct conversion
This the best method of implementing the system by direct conversion .This was done because
the travelling company does not have a stable system at the moment as they still run their things
manually.
56
Justification
I.
The system will be implemented immediately after testing is done in team work.
II.
Currently there is no system that is used so there is no much cost that will be lost in
replacing the old system.
6.6Installations
A 150 GB
Core i3 and above processor
2 GB or 4 GB ram
Printer e.g. laser
Window exp or window 7
Microsoft access
6.7 Data migration

All data from the manual system was migrated to the new system to measure up the performance
of the new system depending on the kind of data that will be put on the system once is put in
use.
6.8Review
The system developer and the users will analyze and compare the two systems and will come up
with changeover method used.
6.9Maintenance plan
The maintenance plan include all those thing that will be need for the project output once the
management has accepted them and how they will be achieved.
Identification of computer system
Hardware and other peripherals
57
Technical and all manuals including the proposal.

6.10Implementation schedule
Activity
System
Duration
installation 4days
preparation
Setting
Contact person
all
the System developer
requirement in place
Installation
Reviewing
Objective
2days
and 3days
verification
Training
Installing
the System maintainer or
software
System developer
Measuring
the System developer
system performance
4days
Training all the users System developer

of the new system
6.11Conclusions
The implementation of this system will help in handling daily operation efficiently and good
performance of the travelling agencies. It will improve record storage as all data will be stored in
the database.
6.12Recommendation
The system being a stand-alone it does not need to be online as all need that will be required for
a passenger you can book seats.
58
CHAPTER 7
7.0Codes
Codes for validating passwords and user name in the login form
Private Sub Cmdlogin_Click()
If rs_bus.State = adStateOpen Then rs_bus.Close
rs_bus.Open "Select * from users WHERE username='" & TxtUserName.Text & "'", datacon,
adOpenKeyset, adLockOptimistic
If rs_bus.RecordCount < 1 Then MsgBox ("User Not Defined"): Exit Sub
With rs_bus
If txtPassword.Text = .Fields("password") Then
If TxtUserName = "admin" Or TxtUserName = "ADMIN" Then
59
MsgBox ("You are logged in as the system Admin")

MDIForm1.Command1.Visible = False
MDIForm1.cmdloggedin.Visible = True
Me.Hide
frmadmin.Show
Else
MsgBox ("You are logged in as the system User")
MDIForm1.Command1.Visible = False
MDIForm1.cmdloggedin.Visible = True
Me.Hide
frmemployee.Show
End If
Else
MsgBox ("Invalid Password")
End If
End With
MDIForm1.Text1.Text = TxtUserName.Text
End Sub
Sample codes for the splash form
Private Sub lblper_Click()
lblper.Caption = "0%"
End Sub
Private Sub Timer1_Timer()
ProgressBar1.Value = ProgressBar1.Value + 5
lblper.Caption = ProgressBar1.Value & "%"
If ProgressBar1.Value = 100 Then
lblper.Caption = "please wait.."
Timer1.Enabled = False
60
Unload Me
MDIForm1.Show
End If
End Sub
Sample codes for the admin form
Private Sub cmdadduser_Click()
MsgBox "Please Add New User", vbOKOnly
frmadduser.cmdsave.Enabled = False
frmadduser.Show
End Sub
Private Sub cmdseats_Click()
frmreservation.cmdok.Visible = False
Unload Me
frmreservation.Show
End Sub
Private Sub Cmdsearch_Click()
Unload Me
frmsearch.Show
End Sub
Private Sub Cmdactualservice_Click()
Unload Me
frmactualserviceinfo.Show
End Sub
Private Sub Cmdservice_Click()
Unload Me
61
frmservice.Show
End Sub
Private Sub Cmdserviceinfo_Click()
Unload Me
frmserviceinfo.Show
End Sub
Private Sub Cmddriver_Click()

Unload Me
frmdriver.Show
End Sub
Private Sub Cmdbus_Click()
Unload Me
frmbus.Show
End Sub
Private Sub Command5_Click()
Unload Me
frmdriver.Show
End Sub
Unload Me
frmserviceinfo2.Show
End Sub
62

Unload Me
frmserviceinfo2.Show
End Sub
Unload Me
MDIForm1.Frame2.Visible = True
MDIForm1.Label1.Visible = False
End Sub
Private Sub Imglogout_Click()
If MsgBox("Are you sure you want to LOG OUT", vbOKCancel, "Bus Booking Management
System") = vbOK Then
Unload Me
MDIForm1.Show
frmlogin.txtPassword = ""
frmlogin.TxtUser = ""
frmlogin.TxtUserName = ""
MDIForm1.cmdloggedin.Visible = False
MDIForm1.Command1.Visible = True
MDIForm1.Text1 = ""
Else
frmadmin.Show
End If
End Sub
Sample codes for the Employee form
Private Sub cmdchangepassword_Click()
63
Unload Me
frmadduser.Command1.Visible = False
frmadduser.cmdmovenext.Visible = False
frmadduser.cmdmoveprevious.Visible = False
frmadduser.cmddelete.Visible = False
frmadduser.cmdsave.Visible = False
frmadduser.cmdchange.Visible = True
frmadduser.txtfullnames.Enabled = True
frmadduser.txtPassword.Enabled = True
frmadduser.TxtUserName.Enabled = True
frmadduser.txtsearch.Enabled = False
frmadduser.txtfullnames = ""
frmadduser.txtPassword = ""
frmadduser.TxtUserName = ""
frmlogin.TxtUserName.Text = frmadduser.TxtUserName.Text
frmadduser.Show
End Sub
Private Sub cmdseats_Click()
frmreservation.cmdok.Visible = False
Unload Me
frmreservation.Show
End Sub
Unload Me
64
End Sub
Unload Me
frmsearch.Show
End Sub
Unload Me
frmserviceinfo.Show
End Sub
Unload Me
frmdriver.Show
End Sub
Unload Me
frmbus.Show
End Sub
Unload Me
frmactualserviceinfo.Show
End Sub
Private Sub Image1_Click()
65
Unload Me
MDIForm1.Show
frmlogin.txtPassword = ""
frmlogin.TxtUserName = ""
MDIForm1.Text1 = ""
Else
frmemployee.Show
End If
End Sub
Sample codes for the add user form
Option Explicit
Dim rs_bus As New ADODB.Recordset
Private Sub fill()
txtfullnames.Text = rs_bus!FullNames
txtpassword.Text = rs_bus!Password
txtusername.Text = rs_bus!UserName
End Sub
Private Sub cmdcancel_Click()
rs_bus.Close
If frmlogin.txtusername = "admin" Or frmlogin.txtusername = "ADMIN" Then
66
Unload Me
frmadmin.Show
Else
frmemployee.Show
Unload Me
End If
End Sub
Private Sub cmdchange_Click()
cmdcancel.Visible = False
cmdexit.Visible = True
rs_bus.Open "Select * from users WHERE username='" & txtusername.Text & "'", datacon,
'If rs_bus.RecordCount > 0 Then MsgBox ("username Already Exists"): Exit Sub
With rs_bus
.Update
.Fields("password") = txtpassword.Text
.Fields("FullNames") = txtfullnames.Text
.Update
MsgBox ("Record updated Successfully")
End With
End Sub
Private Sub cmddelete_Click()
On Error Resume Next
Dim reply, optn As Boolean
With rs_bus
67
.MoveFirst
Do Until .EOF
If txtusername.Text = rs_bus!UserName Then
optn = True
Exit Do
End If
.MoveNext
Loop
If optn = True Then
reply = MsgBox("Do you want to delete this User?", vbYesNo + vbQuestion, "Delete")
If reply = vbYes Then
.Delete
txtfullnames.Text = ""
txtpassword.Text = ""
txtusername.Text = ""
End If
reply = MsgBox("User Deleted!", vbOKOnly + vbExclamation, "Delete")
End If
End With
End Sub
Private Sub cmdexit_Click()
rs_bus.Close
If frmlogin.txtusername = "admin" Then
Unload Me
frmadmin.Show
Else
frmemployee.Show
Unload Me
68
End If
End Sub
Private Sub cmdmovenext_Click()
rs_bus.MoveNext
If rs_bus.EOF Then
MsgBox "You have reached the end of file!", vbApplicationModal, "End of file"
End If
If rs_bus.EOF Then
Exit Sub
End If
fill
End Sub
Private Sub cmdmoveprevious_Click()
rs_bus.MovePrevious
If rs_bus.BOF Then
MsgBox "you have reached the end of file!", vbApplicationModal, "End of file"
End If
fill
End Sub
Private Sub cmdsave_Click()
rs_bus.Open "Select * from users WHERE username='" & txtusername.Text & "'", datacon,
If rs_bus.RecordCount > 0 Then MsgBox ("username Already Exists"): Exit Sub
With rs_bus
.AddNew
69
.Fields("username") = txtusername.Text
.Fields("password") = txtpassword.Text
.Fields("FullNames") = txtfullnames.Text
.Update
MsgBox ("Record Saved Successfully")
End With
cmdsave.Enabled = False
cmdcancel.Visible = False
cmdexit.Visible = True
Command1.Enabled = True
End Sub
txtusername.Enabled = True
txtpassword.Enabled = True
txtfullnames.Enabled = True
txtusername = ""
txtpassword = ""
txtfullnames.Text = ""
cmdsave.Enabled = True
Command1.Enabled = False
End Sub
Unload Me
frmadmin.Show
End Sub
70

Unload Me
frmadmin.Show
End Sub
Private Sub Form_Load()
rs_bus.CursorType = adOpenKeyset
rs_bus.LockType = adLockOptimistic
rs_bus.Source = "users"
rs_bus.ActiveConnection = datacon
rs_bus.Open
rs_bus.MoveFirst
fill
End Sub
End Sub
Private Sub txtsearch_Change()
'demension a search variable(rsearch)
Dim reply, rsearch As Boolean
rs_bus.MoveFirst
Do Until rs_bus.EOF
If rs_bus!UserName Like txtsearch.Text + "*" Then
rsearch = True
Exit Do
End If
rs_bus.MoveNext
Loop
71
If rsearch = True Then

With rs_bus
txtfullnames.Text = rs_bus!FullNames
txtpassword.Text = rs_bus!Password
txtusername.Text = rs_bus!UserName
End With
Else
reply = MsgBox("Record Not Available", vbOKOnly + vbInformation, "Error")
If reply = vbOK Then
txtsearch.Text = ""
txtsearch.SetFocus
End If
End If
End Sub
Sample codes for passenger information form
Option Explicit
rs_bus.Open "Select * from passengerinformation WHERE id_number='" & txtIDnumber.Text &
"'", datacon, adOpenKeyset, adLockOptimistic
If rs_bus.RecordCount > 0 Then MsgBox ("Passenger Already Exists"): Exit Sub
With rs_bus
.AddNew
.Fields("id_number") = txtIDnumber.Text
.Fields("first_name") = txtfirstname.Text
.Fields("surname") = txtsurname.Text
72
.Fields("gender") = txtgender.Text
.Fields("phone_number") = txtphonenumber.Text
.Update
End With
If Option1.Value = True Then

frmreservation.Label6.BackColor = vbYellow
ElseIf Option2.Value = True Then
frmreservation.Label6.BackColor = &HFF00FF
Option1.Value = False
End If
MsgBox "Please Select Seat Number", vbOKOnly
frmreservation.Show
End Sub
Unload Me
frmadmin.Show
Else
frmemployee.Show
Unload Me
End If
End Sub
Unload Me
73
End Sub
Command1.Enabled = True
Command4.Enabled = False
txtfirstname.Enabled = True
txtIDnumber.Enabled = True
txtphonenumber.Enabled = True
txtsurname.Enabled = True
Option1.Enabled = True
Option2.Enabled = True
End Sub
Unload Me
MDIForm1.Show
frmlogin.txtpassword = ""
frmlogin.txtusername = ""
MDIForm1.Text1 = ""
Else
frmpassengerinfo.Show
End If
74
End Sub
Private Sub Option1_Click()
txtgender.Text = "Male"
End Sub
Private Sub Option2_Click()
txtgender.Text = "Female"
End Sub
Sample codes for reservation form

Option Explicit
Private Sub fill()
Label6.Caption = rs_bus!seat_color
End Sub
Private Sub cmd1_Click()
Text1.Text = "Seat No 1"
If Label6.BackColor = vbYellow Then
cmd1.BackColor = vbYellow
ElseIf Label6.BackColor = &HFF00FF Then
cmd1.BackColor = &HFF00FF
End If
Label6.BackColor = &HC00000
End Sub
Private Sub cmdq_Click()
cmdq.Caption = "w"
cmdq.BackColor = red
75
End Sub
End If
End Sub
End If
End Sub
End If
End Sub
76

End If
End Sub
End If
End Sub
End If
End Sub
77

End If
End Sub
End If
End Sub
End If
End Sub
78

End If
End Sub
End If
End Sub
End If
End Sub
79

End If
End Sub
End If
End Sub
End If
End Sub
80
End If
End Sub
End If
End Sub
End If
End Sub
81

End If
End Sub
End If
End Sub
End If
End Sub
82
End If
End Sub
End If
End Sub
End If
End Sub
83
End If
End Sub
End If
End Sub
End If
End Sub
End If
84
End Sub
End If
End Sub
End If
End Sub
End If
85
End Sub
End If
End Sub
End If
End Sub
End If
End Sub
86

End If
End Sub
End If
End Sub
End If
End Sub
87

End If
End Sub
End If
End Sub
End If
End Sub
88

End If
End Sub
End If
End Sub
End If
End Sub
89

End If
End Sub
End If
End Sub
End If
End Sub
90
End If
End Sub
End If
End Sub
End If
End Sub
91

End If
End Sub
End If
End Sub
End If
End Sub
92
End If
End Sub
End If
End Sub
End If
End Sub
93
End If
End Sub
End If
End Sub
End If
End Sub
End If
94
End Sub
End If
End Sub
Private Sub cmdok_Click()
rs_bus.Open "Select * from seatReservation WHERE seat_number='" & Text1.Text & "'",
datacon, adOpenKeyset, adLockOptimistic
If rs_bus.RecordCount > 0 Then MsgBox ("Seat Already Booked"): Exit Sub
With rs_bus
.AddNew
.Fields("seat_number") = Text1.Text
.Fields("seat_color") = Label6.BackColor
.Update
End With
Unload Me
frmpassengerinfo.Visible = False
frmpayments.Show
End Sub
95

Unload Me
frmadmin.Show
Else
frmemployee.Show
Unload Me
End If
End Sub
Unload Me
End Sub
End If
End Sub
End If
96
End Sub
Private Sub Form_Load()
rs_bus.CursorType = adOpenKeyset
rs_bus.LockType = adLockOptimistic
rs_bus.Source = "seatReservation "
rs_bus.ActiveConnection = datacon
rs_bus.Open
rs_bus.MoveFirst
fill
End Sub
Sample codes for module
Global datacon As New ADODB.Connection
Public dbpath As String
Public Sub ConnectDB()
dbpath = App.Path & "\database\BBMS.mdb"
With datacon
.CommandTimeout = 5
.ConnectionString = "Provider=Microsoft.Jet.OLEDB.4.0;Data Source = " & dbpath & ";Persist
Security Info=False"
.CursorLocation = adUseClient
.Open
End With
'MsgBox ("Connected to the database")
End Sub
97
USER MANUAL
INTRODUCTION
Horizon Coach Booking Management system is developed using Visual Basic 6.0(VB) to assist
the administrator and users on their day to day operations in running of the company. The user
manual is designed to assist the user in the effective use of the system and to assist in user
registration showing all operations performed in the system and how to perform.
Specifications
This system has been built on specifications and some assumptions have been made which must
be known to the user.
Features of the system:
a) The system is capable of holding the passenger, driver as well as payment details and be
retrieved.
b) Records can be deleted or amended from the database to update records or edited the
system after a given period of time.
Requirements
Installation of the valid software is needed before user can interact with the system.
Hardware requirements
a) Pentium IV computer
b) Dual core or Intel Pentium processor(1.8 GHz)
c) 256 MB of RAM
d) 50 GB Hard Disc.
98
Software requirements
a) Windows 7 operating system
b) Microsoft Access
c) Microsoft Word
Running setup:
1. Switch on the computer.
2. Insert the CD/DVD containing the program in the disk drive.
3. The setup screen automatically appears on the screen, follow the instructions given that
guide you through the setup.
4. In the start menu click and go to the program, select the folder containing the system and
double click to open.
Getting started
99
Immediately you run the program the main window appears.
Login
When you click on login button, Login form appears requesting one to enter a valid username
then after you press tab key, full names are displayed and you are now suppose to enter
password to get access to the system.
Errors during login

If the user enters a wrong password the following message box appears and requires the user to
enter the right password.
100
Navigation Buttons
Previous- It moves to the previous record.
Next- It moves to next record in the database.
First- Moves to the first record
Last- Moves to the last record
Close- Enables the user to exit the running window program.
CONCLUSION
Despite the hardships encountered in the entire development process the system has been
developed for Horizon Coach, thus enabling it improves its efficiency and effectiveness.
101
Maintenance and usage of the system will be easy as the documentation and user manual of the
system will be available to all users. Also there will be room for enhancement as this was
considered during development.
The system will offer better functionalities than the manual system, where the users of the
system will have to be computer literate so as to use the system effectively.
102
APPENDIX
Glossary
a) BBMS: is an abbreviation for Bus booking Management System
b) ADD- refers to a command that is used to include an item in the system.
c) SEARCH- used to find passenger, driver or user in the database.
d) RAM- refers to Random Access Memory i.e. type of memory that can be accessed
e) Scalability -refers to the ability to expand.
f) Debug -is the process of correcting errors generated during program execution.
g) An error- refers to a defect in a given program.
h) Run a program- is to initiate the execution of the set instructions.
i) Prompts will be defined as the point at which the computer and the user interact. These
are decision points in the control flow of the program, allowing the program to branch
based on the user response.
j) Commands- are the legal responses the user may make at any given prompt.
k) Administrator:- the personnel who are mandated with administrating and creation of
user accounts besides ensuring system security
l) Users: The personnel who interact with the current system as well those expected to
interact with the proposed system.
103
Gnatt chart
Task/deliverable
Number of weeks
1
Proposal document
Proposal
presentation
SRS document
System
design
specification
Logical design n
document
Physical
design
document
Implementation
and
test
plan
document
User
manual
documentation
Final document
Final Presentation
TROUBLE SHOOTING
104
10
11
12 13
Problem
Software not responding
Possible cause
Many processes re-scheduling
Remedy
Check your memory space and
Low memory space on the free it if necessary.

hard disk
Close programs that are not in
Display of a funny message on A virus attack on your system
use
Install an Anti-virus software
the screen.
Update your Anti-virus from
Deletion
of
spontaneously
Pc shutdown
data
your vendor or from the

Power failure
website
Ensure there is power on
Faulty power supply cable
mains supply and switch on.
Faulty power supply unit
Check cable.
Check your power supply unit
Risks and Mitigations

The table below outlines the risk and the effects and the mitigation that may be applied to avoid
the same.
Risk
Effect
Mitigations
System Crash
Lose of data
Backups
Software Failure
Unexpected result
Program tests
Uncompleted Tasks
Delay in project completion
Activity schedule
Virus Attack
Corruption of files
Scan with antivirus
REFERENCES
Shelly, B, G, Cashman, J, T and Rosenblatt, J, H, 2006, System Analysis and Design, sixth
edition, Thomson Course Technology, Massachusetts.
Pressman R.S Software Engineering: A practioners approach,5th Edition, McGraw Hill,

New Delhi,2001
http://en.wikipedia.org/wiki/Data_flow_diagram(14th October 2014)

105
Software engineering 4th edition by Ian Somerville 2004 publisher Pearson education
international.
Software engineering 7th edition by William stalling published by Pearson education.
106

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Table of Contents

3.10.1 External Interfaces............................................................................................. 14

4.3 DESIGN CONSIDERATIONS................................................................................... 23

Goals and guide lines........................................................................................... 23

4.4 SYSTEM ENVIRONMENT...................................................................................... 24

Database file management security......................................................................29

4.6 ARCHITECTURAL AND COMPONENT LEVEL DESIGN............................................30

Flow Chart Symbols............................................................................................ 30

Data Flow Diagrams......................................................................................... 33

4.7 USER INTERFACE DESIGN.................................................................................... 35

Gnatt chart............................................................................................................. 104

1.2 Problem Statement

1.2.1Challenges of the current system

Congestion of passengers in booking office leading to registration office using

Lack of immediate information storage the information generated by various

Inability to automatically schedule services, generate receipt and receive payments

Being unable to update the manual records.

Preparation of accurate and prompt reports-this becomes a difficult task as

1.2.2 Proposed solution

can easily be overwrite.

Employee registration and management.

Passenger registration and management.

Manage passenger bills.

Booking passenger travelling dates.

Passenger reports handling.

capacity hard disk

Visual basic 6.0

Printing papers + ink Kshs.1000

Requirements section will describe n detail the requirements of the system.

Instead it provides a background for those

3.6 Hardware Interfaces

The BBMS will be placed on PCs throughout the company.

Allows for typing in passenger information

Has a default seat number

Ability to modify a reservation

3.6.3 Tracking and Selling Ticket System

Tracks all tickets purchased

Charges the current journey as necessary

3.6.4 General Management Services and Automated Tasks System

Creation of users and assigning passwords

3.7 User Characteristics

3.10.1 External Interfaces

3.11 User Interfaces

Log into the system as a CSR or Manager

Retrieve button, update/save reservation, cancel reservation,

Modify date to travel, place of destination, date to travel

Create order, modify order, view order, cancel order, generate

Add or update passenger records

Create, modify, and delete users; change password

Select, view, add, save, and delete reports

3.12 Software Interfaces

3.15.2 Nonfunctional Requirements

The log in information shall be verified within five seconds.

Queries shall return results within five seconds.

3.16 Logical Database Requirements

Passenger first name

Passenger phone number

Expected travel date

Expected travel time

Expected destination date

Expected destination time

3.16.2 Design Constraints