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F

I N F O R M A T I O N

The Poop-Po r t u n i t y

Ever wonder what it would be like to own your own


business? The pet industry is flourishing now and we have been
blazing a trail since we started. Our sophisticated systems and proven
processes keep our franchise owners happy and our customers yards
clean! How successful are our processes coupled with our state of the

art web-based billing system? Try less than 0.5% bad debt annually!

63% of all US households have pets.


Thats about 69 million homes.

Poop 911 service is growing very rapidly and has a strong grasp

on what it takes to be successful in this industry. Lets face it this


industry is not rocket science but you do have to have sophisticated
systems and methodologies for scalability, great name, logo and savvy
marketing to make it all work. We offer all this at an affordable cost
to franchisees and give them a road map to pave their way to success.
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The growth for pet rela


ted indust
so vast and Poop 911 ha ries is
s
the recipe for success
- Greg- Austin Franchise

Owner

The Poop-Por tunity


45% of all US households
have more than one dog.

A VERY LOW COST OF ENTRY and return of your initial

investment is projected well within your first year of being in business.


Very few start-ups could make the same statement. One advantage of
being a franchisee is the ability to start this as a side business, while not
quitting your day job until your customer base matures. We can speak from
experience because thats how we started this business! If you are in a

s Scooper
-Jennifer- Dalla

heavily populated city where you think POOP 911 pooper scooper service

would be a great addition to your community services lets get started...

urs and I
o
h
y
m
e
v
o
l
I
As a scooper
0 an hour!!!!
3
-$
0
2
$
o
t
up
am making

In 2004 an estimated $34.4 Billion was


spent in the US on pet expenditures. 2005
is estimated to be over $35.5 Billion

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Our Recipe F o r S u c c e s s

As a company, we have developed


systems and processes to be
able to capture and harness this
demand into a very profitable
opportunity. Although scooping poop is something just
about anyone with a strong stomach can do, running a company that
provides sophisticated system and process expertise in billing, customer
scheduling, routing and call center services is nothing to sniff about.

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US spending on pets and pet services has


grown each year for the past 10 years

Our Recipe For Success

Our success model was developed from not only


overwhelming demand for this new service but with the experience of our
company officers. That experience begins with the companys CEO that
has 10 years experience working in 3 of the 4 largest consulting firms in
the world. During that period he worked for more than 2 dozen Fortune
500 companies, implementing computer systems to automate daily
operational and reporting functions for each of these companies. Poop
911 National Operations Manager has more than 20 years in customer
relationship management. Our Director of Sales and Marketing designed
graphic branding, media strategies, and advertising on the internet for
companies such as Land Rover, On the Border, the Airforce, Wal-Mart and
Penzoil prior to stepping aboard. This collective team has created a recipe
for success that our rapidly growing customer base speaks volumes to.

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Quality Of L i f e .

We started this business ourselves


to have a better quality of life at
home with our family and friends.
Although all of the vast experience our team has come from working
in corporate America, we ultimately wanted to get back to a better
quality of life as far as the time we spent at home with our family
and friends. Our franchisees

maintain the ability to work from a

home office and have the freedom to manage thier time as they see
fit.

This is made possible with centrally operated and maintained

tools like our our call center which is always answering new customer
calls and setting up service for your franchisee branch 24/7!

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I wanted a job I could


spend
more time with my fam
ily
- Geoffrey Bodle - Poop 91
1 Founder

C a n I St a r t T h i s Without Quitting My Day Job?

The answer is a resounding

YES!

We started Poop 911 doing

just that. We require that you are able to dedicate at least 20 hours a
week for your first 6 months and after that time be able to either quit
your day job or hire a full time local operations manager to manage
the business activities for you. We will not only provide you with the
personal training in Poop 911 proven systems and processes but
also with how to hire the right people for your investment. The way
we look at it is that you are investing in the reputation of the Poop
911 name and we want to make sure that it continues to represent
quality and convenience at an affordable cost to your customer base.

With the con


veni
I was able to ent scheduling
job while my cus keep my day
tomer base gre
w.
- Jory - Denver

Franchisee

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Who Is Poop 911 L o o k i n g F o r ?

Poop 911 is looking for

energetic individuals

that have the will to succeed. Its been said that success is something
that happens when the prepared meets opportunity Well, Poop 911

provides you with the opportunity and we are definitely prepared!

60% of pet owners in the US have dogs,


which equals about 41 million potential
customers that need dog poop scooped.

We provide you with all the tools that you will need to succeed in
a market that doesnt seem like it will ever run out. If you dont
believe us just ask the 41 million households across the US that own
dogs! Poop 911 does not require its franchisees to have extensive
business background because we automate and guide you so much

of how to run your own business. We are looking for indivicuals that
not only have an open mind but are trainable in our success model.

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d growing
n
a
g
n
i
n
un
r
d
n
I am off a
projected
n
e
v
e
I
n
a
h
t
faster
er
Franchise Own
- Jory - Denver

W h a t Yo u W i l l Re c e i v e as a Poop 911 Fr anc hisee


P o o p 911
PROVIDED

Initial Poop 911 B.A.R.C.S. System Training



Automated Customer Credit Card Billing

Administration

Routing

Customer Scheduling
Start up Services and Supplies

Franchise E-mail Address

New Customer Setup via 1-877-POOP-911 by Hound
Mounds Corporate call center

Existing customer call routing via 1-877-POOP-911 to
your franchise office

Starter Equipment & Uniforms for 5 Employees
Franchise Operating Manuals

Manager manual

Employee manual
Advertising Step by Step Planning & Implementation

Poop 911 Branding

Graphics/Logos

Internet

Search Engine Optimization for Google/Yahoo

Vehicle Wrap

Local

Other
Ongoing Support

Growth Strategy

Profit Optimization

No Cost Access to Future Development and Enhancements

Employee Management

Payroll Management

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FRANCHISEE
RESPONSIBILIT Y

Where do w e g o f r o m h e r e .. . . N e x t St e p s

1.

DEFINE FRANCHISE TERRITORY - We want to know where you want your territorys boundaries
to be. We will work with you to define an exclusive territory map via zip codes for counties/
cities you are interested in serving. (Based upon availability of territories and number of
territories purchased. 1 Territory equals approximately 500,000 households.) Any customer
that lives within the defined boundaries will be considered to be your exclusive customer.

2.

CONTRACT REVIEW - Our contract is updated with a first draft of the territory boundaries and
submitted to you for your review. We will go over every step of our contract with you to make
sure you fully understand and are in agreement with the Terms & Conditions of the contract.
Final refinements can be made here on the defined franchise territory as well as any other
minor adjustments that may be necessary.

3.

AGREEMENT & SIGNING OF CONTRACT - Once agreement is reached with the contract the new
franchisee will sign and submit to Poop 911 Corporate.

4.

PAYMENT SUBMITTED - After the contract has been signed the initial franchise fee must be
paid at this time. This payment may be made via check or credit card.

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W h e r e d o we go fr om here.... N ext St eps

5.

6.

NEW FRANCHISE PACKET SENT OUT New franchisee will be sent out all startup materials including:
a.
Poop 911 Franchise Operations Manual which includes how to use B.A.R.C.S.
(Billing Administration Routing Customer Scheduling) system
b.
Poop 911 Employee Manual
c.
Poop 911 Equipment and Uniforms for 5
d.
Poop 911 Business Cards
e.
Poop 911 Market Materials Starter Pack

SCHEDULE TRAINING We will schedule 8 hours of training with you that will cover everything you need to
do to get off and running successfully.

7.

This will include:


a.
Business Setup
b.
How and where to advertise
c.
Training on dog behavior
d.
Training on B.A.R.C.S. (Billing, Administration, Routing, Customer Scheduling)
e.
Employee Hiring

OFF AND RUNNING After your training course you will be off and running and ready to service your first
customer. Of course if you have questions after the initial training we are here to support you until you master
the B.A.R.C.S. System and daily operations procedures as well as any unforeseen issues that may arise.

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Fr anc hisee Q u e s t i o n a i r e
Please take a look at the following questions to help aid our discussion and for a self evaluation.

How Did You Become Interested In Poop 911? ____________________________________________________


__________________________________________________________________________________

What are your primary reasons for wanting to own your own business? ___________________________________
_______________________________________________________________________________________

Do you have any partners? __________ Is your partner planning on being active in the business? _____________
If so in what capacity? ______________________________________________________________________

Are any family members going to be involved in the business? ____________________________________


If so, how many and in what capacity? ______________________________________________________

How did you become interested in the pet waste cleanup industry versus another type of franchise?
___________________________________________________________________________________

Have you ever run your own business? If so, when? ____________________________________________
__________________________________________________________________________________

Planned starting date of your Poop 911 franchise?_________________________________________

Present Employer: ____________________________

Position:_________________________________

Length of Employment: _________________________

Annual Salary: ______________________________

Other Previous Employment: _______________________________________________________________

Other Income Sources: __________________________________________________________________

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Follow Up and Moving For war d

Now that you have a good idea about what our


franchising opportunities can do for you, one of our
franchisee specialists will be contacting you soon to follow
up and answer any specific questions you might have.

If you wish to contact us:

1-877-POOP-911
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