Professional Documents
Culture Documents
Published by:
Edit 515 Ltd.
Holmlands,
22 Carlisle Road
Crawford,
Lanarkshire,
ML12 6TW
UK
Contacts
Dan Davidson
Phone & Fax: +44 (0)1864 502 312
e-mail: dan.davidson@edit515.co.uk
Bill Armitage
Phone & Fax: +44 (0)1236 736617
e-mail: bill.armitage@edit515.co.uk
CONTENTS
Part One,
Part Two,
Part Three
Part Four,
Introduction
The Business Environment
paragraphs
Economic Background
1-5
Marketing
6-59
General
6-7
Business Intelligence
8-10
The Marketing Plan
11-16
Pricing
17
Research & Development
18-36
Advertising
37-41
Selling
42-51
Product Availability
52-57
Marketing Management
58-59
Production
60-99
General
60-64
Machining
65-68
Repair & Maintenance
69-71
Assembly
72-73
Production Scheduling
74-82
Guarantees & Quality
83-85
Transport & Distribution
86-91
Raw Material Purchase & Warehousing
92-98
Production Management
99
Human Resource Management
100-132
General
100-105
Labour Supply
106-120
Pay & Conditions
121-131
HRM Management
132
Finance, Assets & Accounting
133-164
Shares & Share Price
133-134
Dividends
135-136
Borrowing
137-144
Equipment & Fixed Assets
145-154
Accounting Practice
155-164
The Management Report
165-291
General & Decisions
165-173
Production
174-185
Raw Material
186-191
Personnel
192-197
Product Movements & Availability
198-207
Accounts
208-274
Business Intelligence
275-291
The Decisions & Operating Parameters 292-end
Decision Sheet
292-298
Tables of Operating Parameters
Sample Decision Sheet
PART I
INTRODUCTION
This Edit 515 game is based on a realistic business situation in which a number of
manufacturing companies, represented by the teams taking part, compete against one
another in a common business environment. A sophisticated and comprehensive
computer model simulates the interactions of the various parts of each company, the
competitive relationships between the companies and the background economic
situation.
The task facing your team is to take charge of one of these simulated companies and
manage it as if it were a real live business.
This Manual tells you how to take part. It explains the organisation of the exercise, what your team
has to do, how your imaginary company works, and how it relates to the other team companies. The
Manual is organised into four parts:
This Introduction.
The Business Environment, which explains the functions and interactions of the companies and
the market.
The Management Report which explains the contents of the computer output.
The Decision Sheet, which explains how you prepare your decisions for submission to the
computer.
The company which you have to run is complex
and although it is fairly easy to understand its broad
structure there are many subtle aspects to the way
in which it works.
PART II
THE BUSINESS ENVIRONMENT & ECONOMIC BACKGROUND
To run a business means that you need to know something about the economic,
geographic and social background of your market, and of the people who are likely to
come and work for you.
You need some kind of research information and analysis that will tell you this. Some
will be available from national statistics, the rest you may have to buy, or gather from
your knowledge of the industry. An important source of information is how your
company has been performing in the recent past.
Only when you have this will you be able to assess the strength of the economy and
hence to plan a strategy for your company. It must be compatible with the economic
environment to succeed.
1. The business that you are going to run is a small manufacturing company, making a
limited range of consumer products and operating in competition with several similar
companies. You will be a member of the Board of Directors responsible for managing the
various functions of the company Marketing, Production, Human Resource Management
and Finance.
2. You sell in four geographic areas, each of which has a different demographic and social
mix. (Table1) These market areas are affected in common by normal economic cycles of
growth and decline. However, they cannot be assumed to reflect the present-day, real-life
economic situation; nor do real-life Government policies have any bearing or significance.
3. The economy can be static, grow or
decline, depending on the situation
presented in the Game History.
Superimposed on the general economic
trend is a strongly fluctuating pattern of
seasonal demand for the industrys
products. This is repeated each year, and
is the same for all three products in all
areas. The seasonal peak is in the fourth
quarter of the year.
4. To help you establish how the
economy is moving you are given
quarterly official statistics. These are:
Gross Domestic Product: The way this
number changes from quarter to quarter
tells you something about how the national
economy is performing. If it is rising the
economy is strengthening and you can
expect your own market to strengthen
(though not necessarily at the same rate as
the economy individual product markets
5.
An analysis of these indicators combined with a study of the previous performance
of your company should help you to establish the link between the economy and your
companys past performance, and point towards some kind of future growth strategy for
your company.
MARKETING
Your company's marketing department is responsible for creating demand for your
companys' products, and selling them successfully. To do this it must review the
market place and the competition; prepare strategic marketing plans and make
decisions to put them into operation both in the long term and short term; and
work with the company's other functional departments to make sure that sales are
profitable and that the company runs efficiently.
process.
Each product has a marketing
image which you are seeking to promote in
order to attract sales. This image is
affected by a number of factors which are
of varying importance relative to similar
factors in your competitors' products.
Some of these factors are directly under
your control and are decided by you as
part of your marketing plan. Others, such
as movement in the economy and the
activities of your competitors are not under
your control and must be taken into
account as you prepare the plan. This can
only be done by trying to forecast how
they are likely to behave in the future and
making allowance for them in your plans
The products
are quite price
sensitive, though not equally so, with
relatively high prices leading to fewer
orders and low prices yielding more.
This will affect your ability to compete
in the market and should be taken into
account when fixing your price.
14.
CREDIT TERMS
17. Linked to price, in the minds of the
retailers is the speed with which they are
expected to pay for products purchased
from you. Each quarter you must decide
(K) the number of days credit which you
QUALITY
18. The quality of your products affects
your marketing image in two ways:
19. The time taken to assemble each unit
of product in your factory will affect its
reliability and finish. There is a minimum
time needed to assemble the parts made in
your factory into completed products, but
you are able to decide (E) any length of
time over this minimum to complete each
unit. The longer the time allocated, the
greater the care that can be taken, reducing
the number of sub-standard products
which are returned by the public under
your one-year guarantee,
and thus
improving your marketing image. The
immediate marketing effect of an increase
in assembly time will be diminished if you
are still holding stocks of inferior products
for sale.
20. With the passage of time the design
and technical quality of your products will
erode at a steady rate until they eventually
become obsolescent. One of the main
ways in which your company's products
hold their share of the market is by
keeping up with, or being ahead of,
competitors' developments in technology
and design. This is done by regular
investment in research and development
(R&D) of each product. This tends to
have uncertain results, so that regardless of
how much you decide (O) to spend, there
is no absolute certainty that your research
teams will contribute anything new which
will help to improve your products' image.
However, there is no doubt that the more
you spend the greater the chance of
making advances that can be incorporated
into your products, and that steady
expenditure is more effective than sporadic
spending.
The effect of R&D is
cumulative so that if you do spend, sooner
or later that expenditure will pay off.
ADVERTISING
37. For each product, in each area, you
must decide (D) how much money to
spend on advertising. There are three
different media you can use.
38. Trade press which are commercial
publications
both at home and in the
export areas which keep the retail trade
informed of the newest product
developments and the best way to sell
them to the general public.
39. Providing television commercials,
material for press advertising, and so on, to
support the retailers' efforts in the short
term.
your products.
b)
After a number of quarters
this investment pays off and your
R&D department reports a Major
product improvement for one of
the products
c)
Next quarter, or in some
later quarter, you decide (B) to
implement that improvement. It
is important to weigh up the
marketing benefits an improved
product will bring against the
potential loss of sales revenue in
selling off obsolete stocks of old
product cheaply, and that will
depend on how much old stock
you currently have in hand.
d)
At the beginning of next
quarter any stocks of that product
are sold off at the valuation price
outside the normal market (Table
21).
e) Your production department
begins to make the new product
and marketing begins to sell it.
36. Once an improvement is
established
the
consumer
assessment group examines it and
may revise its star rating upwards.
10
SELLING
42. You must decide (P) how many
salespeople you will employ to work for
you. Each salesperson visits the retailers
and tries to maximise the number of orders
placed for your products. Each salesperson
sells all three products, and is rewarded by
being paid a salary and sales commission.
43. Once you have the number of
salespeople you want, you must decide (F)
where they will work, by allocating them
effectively to the sales areas.
Important Selling Details
46. Each salesperson is paid a
fixed allowance to cover the cost
of a car, entertainment of
customers, and other expenses
(Table 2).
47. In addition Your company's
selling effort has an indirect
cost which covers the expense
of running a sales office and
supervising your salespeople.
This is calculated as a 1% of
PRODUCT AVAILABILITY
52. Product availability has an effect on
the number of orders received, and the
ability of your production department to
keep up with orders is important.
Completed products are shipped to
warehouses in each area for distribution to
the retailers.
53. All orders are intended for delivery as
soon as possible in the same quarter in
which they are received. Consequently you
should try to keep an adequate stock of
products available in all areas so that
deliveries can be made promptly. Orders
are only converted into sales when the
goods have been delivered. Failure to meet
orders received, through shortage of
finished products, will result in a queue of
orders awaiting delivery, leading to
11
Important
Details
about
Availability
55. At the end of each quarter, at
least half of any orders which
remain outstanding will be
cancelled by your potential
customers, and those orders left
for you to supply in the next
quarter will be carried forward as
MANAGEMENT
58. The whole of your marketing effort depends on good management. The amount you
decide (I) to allocate to your management budget will therefore have an effect on the
quality of your sales and marketing management, and on the success of your marketing
effort as a whole.
IMPORTANT GENERAL POINT
59. Most of the marketing factors, (eg, quality, advertising, sales commission, etc.) are
subject to the law of diminishing returns, so that increased effort does not necessarily bring
proportionately increased results.
12
MACHINING
65. The total capacity of your machine
shop in terms of productive hours, depends
on the number of machines you decide (M)
to have in the factory, the level of shift
working at which you decide (H) to
operate, diminished by the number of
hours lost through breakdown and slower
machine speeds brought about by ageing.
13
ASSEMBLY
72. As well as being limited by machine
capacity, your factory's output also
depends on the ability of your assembly
workers to assemble the machined
components into finished products. Table
3 gives the minimum time required for the
assembly of one unit of each product,
however the actual time taken will be
decided (E) by you as part of your
marketing policy.
The longer the
assembly times you allow, the better the
quality of your products (up to a point).
Having decided the time that it should take
to assemble one unit of each product the
numbers of each that you can make, and
the product mix, will then depend on the
number of assembly workers which you
PRODUCTION SCHEDULING
74. The main set of decisions (N) that
concerns the production department each
quarter is the production schedule. This
should be prepared in co-operation with
the marketing department because it
reconciles their sales forecast with the
production department's ability to make
products for shipment to the sales areas,
and hence to the retailers. The production
schedule is simply the number of each
product that you wish to make and ship to
each area, next quarter.
14
15
RAW MATERIAL
92. All three products use the same basic
raw material, in the quantities given in
Table 3. Material is stored in covered
space in your own factory area, up to a
maximum average quantity per quarter.
Anything in excess of this must be stored
in commercial warehouse space nearby.
Maintaining you own storage area has a
quarterly cost, regardless of the quantity
held. Outside storage is charged at a rate
per unit, based on the average quantity
held (Tables 12 & 13)
93. Material is ordered next quarter for
delivery in the quarter after next, at the
Important Material Details
95. Each raw material order
requires three decisions:
96. First, the quantity you decide
to order (R) will depend on your
forecast of what you are likely to
manufacture in the quarter after
next, less any material stock
which you may have in store at
the end of next quarter, plus any
additional quantity that you may
wish to stockpile for economic
reasons.
97. Then, there are four suppliers
of raw material, each applying
different terms of trade that are set
out in Table 14. You must decide
(S) which of these suppliers will
basis
with
no
storage
requirement. If you run short
of material because you have
not ordered enough, any
shortfall will be made up
automatically from supplier 0.
Thus, to order materials from
supplier 0, simply enter a 0 for
the quantity and for the
number
of
deliveries.
Production will never be held
up because of a lack of raw
material. Supplier 3 delivers
on a weekly basis
(12
deliveries)
spread
evenly
across the quarter, (enter 0 for
the number of deliveries
decision).
PRODUCTION MANAGEMENT
99. The success of your production effort depends on good management. The amount you
decide (I) to allocate to your total management budget will therefore have an effect on
production efficiency and product quality
16
17
LABOUR SUPPLY
workers you employ already, and the
quality of goods which you produce, all
compared to the same factors in the other
companies..
109. Recruitment is also dependent on
the number of unemployed available in
the labour pool.
If there is high
unemployment, recruitment will tend to
be easier; if unemployment is low,
recruitment can become very difficult and
will depend on your ability to tempt
people away from other companies,
which leads to a very unstable labour
market.
110. As an alternative to direct
recruitment of experienced salespeople and
assembly workers, unskilled unemployed
people can be trained to the standard
required for these grades of worker.
Training is carried out at the company's
own training school at the factory.
Training is more expensive than direct
recruitment (See Table 15), but it does
ensure that you get the people you want
and that they will continue to work for you
for at least one quarter after their training is
complete, before they can be tempted away
by higher wages or better condition to other
companies.
18
lump
sum
compensation
payment (see Table
15).
Dismissing people tends to make
the remaining workers restive,
and some may leave to find work
elsewhere.
114.
The
same
general
causes which influence people to
go and work for other companies
will also create discontent
among those assembly workers
who remain, leading to unrest
and perhaps strikes in the
assembly shop. Official strike
notice from the trade union is
given at the end of one quarter,
determining the length of the
strike in weeks, which then
119. Because
there
are
always
unskilled workers available in the local
pool
of
unemployed
labour, any
requirement for new people is handled
automatically at a lower level of
management in the company, and does
not need active decisions by senior
management.
When more people are
needed the shift supervisor will always
be able to find the numbers required from
the pool of unemployed, at the start of next
quarter.
MACHINISTS
117. Each machine owned by your
company requires to be manned by four
unskilled machine operators on each shift.
Any change in the number of machines
you have, or in the level of shift working,
will mean that more or fewer machinists
are needed.
118. As with assembly workers and sales
people, machinists can leave if they feel
that working conditions in your factory are
not as good as can be found elsewhere.
These people will need to be replaced
Important HRM details
120. Reductions in the
number of machines or in the
shift level means that you will
have
surplus
machinists.
Because of a trade union
agreement only half of these
workers can be dismissed at the
ASSEMBLY WORKERS
122. Skilled assembly workers are paid
at a basic hourly rate decided (G) at the
beginning of each quarter. This basic rate,
is subject to an agreement with the trade
MACHINE OPERATORS
123. You can change the capacity of
your machine shop by installing more
machines, or selling machines off (M); or
SALES FORCE
124. Salespeople are paid a salary plus
an optional commission. The tendency for
salespeople to leave, or stay with the
company depends on the total of salary
and commission, and also the mix of the
two. If salary is high and commission low,
they will tend to be more loyal and
experienced but have lower motivation
20
ANCILLARY STAFF
131. The cost of other workers in your
company is included in the various costs
associated with the departments in which
SENIOR MANAGEMENT
132. Your team assumes the role of the
company's Board of Directors and can
consist of a Chief Executive and executives
responsible for Marketing, Production,
HRM and Finance. You decide (I) and
share a management budget which
determines the level of expenditure on
outside services and expertise and support
staff. The management budget influences
21
BORROWING - OVERDRAFT
137. Additional finance is available in
the form of an overdraft (ie, a flexible
bank loan). Your bank sets a maximum
limit for overdraft next quarter based on
22
141.
150.
23
153.
ACCOUNTING PRACTICE
155. Depreciation of the company's
machines and vehicles is calculated each
quarter, at a quarterly rate given in Table
18 by the decreasing balance method.
24
FINANCIAL MANAGEMENT
164. The success of your finance department depends on good management.
The
amount you decide (I) to allocate to your total management budget will therefore have an
effect on debtors, cash flow and share price.
25
PART III
THE MANAGEMENT REPORT
The Management Report tells you what has happened to your company in the quarter
just completed. It re-presents the decisions that were put into effect last quarter, tells
you about the companys operations, its people and its financial affairs. It also gives
some information about what your competitors are doing.
In particular, this part describes each entry in the Management Report and defines
the arithmetic derivation of each number, where possible.
165.
The Management Report is in five parts, consisting of a reprint of the decisions
entered to the computer, resource statistics, product statistics, accounts and business
intelligence. This description of the contents of the Management Report assumes that you
have just received it. What follows therefore refers to the contents of the Report as being
last quarter's data. You will use the information in the Report to help you make decisions
for next quarter.
166. On receipt of the Report, first check that the copy you have received is for you, that
it has your group and company number on it, that it has your team leader's name and that it
is for the correct quarter. If any of these are incorrect please contact the Game Control as
quickly as possible.
and which is thought to be best in the
circumstances.
170. If you have omitted a decision, your
writing is illegible, or your Decisions were not
received, default values as defined in Part Four
will have been put in and a hash (#) printed as an
error indicator.
171. A decision may have been incorrectly
and unwittingly entered to the computer with a
consequent distortion of what you were trying to
do. This type of error may be significant, but
it can only be discovered by you when the
Management Report reaches you
172. Clearly then, it is important to check the decisions entered on your Report. If a
number is different from your master copy, and has one of the error indicators, try and work
26
out why. If you cannot, Control will be pleased to explain. If a number is different, and
there is no error indicator, contact the Control immediately so that a check can be made
against the Decisions which you sent in. If the number turns out to have been wrongly
entered to the computer by Control, the appropriate action can then be taken.
173. The rest of the Report gives you information about the state of your company and
the exercise. It will either tell you what happened last quarter, the state of some parameters
of your company now, or say something about next quarter. It also gives you information
about your competitors and the economic environment.
PRODUCTION
174. Machines Available Last Quarter': the
number of machines which you had available for
production last quarter.
182.
175.
183.
176.
184.
177.
185.
178.
179.
186.
187.
180.
188.
MACHINE HOURS
181. Hours Available Last Quarter': the number
of machines available to you last quarter,
multiplied by the maximum number of hours each
could work under the shift system decided, (Table
5).
189.
27
190.
191.
198.
The total of
199.
PERSONNEL
192. 'Personnel at Start of Quarter': the number
of salespeople, assembly workers and machinists
available to you at the beginning of last quarter.
This is the number of salespeople and assembly
workers that worked for you throughout last
quarter. For machinists this is just the number that
were available to you at the start of last quarter.
200.
193.
201.
202.
'Trained from Unemployed Last Quarter':
the number of new workers taken on from the pool
of unemployed labour and trained last quarter, as
salespeople or assembly workers. These will now
be available to work for you next quarter.
195.
203.
194.
204.
196.
205.
197.
28
206.
212.
213.
214.
207.
215.
216.
217.
218.
ACCOUNTS
208. The company accounts consist of
Overheads, Profit and Loss, Balance Sheet and
Cash Flow. These are dealt with in detail, below.
All transactions are recorded in pounds ().
OVERHEADS
The overhead items are for costs incurred
last quarter.
219.
209.
210.
211.
220.
29
221.
230.
222.
223.
224.
231.
225.
232.
226.
233.
227.
234.
235.
228.
236.
237.
229.
30
247.
238.
'Value of Vehicles':
The current
depreciated value of your company's vehicle fleet.
The value of vehicles shown in the balance sheet
last for the quarter before last; plus the value of
new vehicles bought at the beginning of last
quarter; less the depreciated value of vehicles sold
last quarter; al reduced by the 6.25% quarterly rate
of depreciation.
239.
248.
240.
249.
250.
241.
251.
242.
243.
Liabilities
'Tax Assessed and Due': the amount of tax
assessed in the fourth quarter as due for payment in
the following second quarter. A figure will appear
here only in the fourth and first quarter of each year
if tax is due to be paid
252.
BALANCE SHEET
'The Balance Sheet': this is in two parts assets and liabilities, followed by a reconciliation
of net assets with shareholders' funds.
244.
253.
Assets
245.
246.
31
254.
263.
264.
265.
266.
255.
267.
256.
268.
257.
Ordinary
Capital':
the
original
shareholders' funds in the form of one pound (1)
shares, which were used to provide starting capital
for the company.
269.
Investments Bought':
Surplus cash
generated last quarter and added to Cash Invested.
270.
258.
'Reserves':
undistributed
profits
accumulated during the lifetime of the company.
Reserves can be negative. Reserves are equal to
reserves from the quarter before last plus any net
profit (or loss) transferred to (or withdrawn from)
reserves.
259. 'Total Funding': the total of share capital
and reserves.
271.
272.
273.
261.
274.
BUSINESS INTELLIGENCE
The last part of the Management Report
which gives information provided to allow you to
assess how your competitors are performing.
275.
262.
32
276.
288.
277.
289.
ECONOMIC INFORMATION
This does not cost anything.
278.
290.
291.
280.
281.
282.
283.
284.
285.
286.
287.
33
PART IV
THE DECISION SHEET
The Decisions Sheet provides a framework which guides you through the
decision making process. Starting at the top it takes you through the marketing
plan, then sets the working conditions for your employees and the volumes of
product that you are going to produce and investment in R & D. At the bottom
are strategic decisions involving the workforce, raw materials and machines.
291. The Decision Sheet is the means by which you communicate your decisions to Game
Control for processing. It can be sent physically, by post; or be sent by fax; or transferred to
electronic media. Control will settle these matters before the start.
292.
It is important that you fill the sheet in correctly, and that it you check it. Once the
decisions have been transferred from the sheet to the computer there is no way by which an
incorrect entry which has been taken from the sheet can be altered. There are some simple points
to watch:
34
35
36
37