Professional Documents
Culture Documents
Guide
Prepared for: All Synygy Employees
Created: July 9, 2009
Revised: July 15, 2009
Version 1.0
Company Confidential materials
Written by:
Copyright 2009 Synygy, Inc. All rights reserved. No part of this document may be reproduced or used
in any form or by any means, graphic, electronic, or mechanical, including photocopying, recording,
taping, or information storage and retrieval systems without written permission from Synygy, Inc.
Table of contents
Your Conference Account .......................................................................2
Obtaining an Account ........................................................................2
Welcome Email ....................................................................................2
Initial Logon .........................................................................................2
Your Teleconference Account ...........................................................3
Obtaining a Teleconference Account .............................................................. 3
Welcome Email .................................................................................................. 3
Starting a Teleconference .................................................................................. 4
Associating a Teleconference Account with Adobe Connect ...................... 4
Table of contents
Once logged in, the system should prompt you to change your
password. Enter a new password that conforms to the stated
requirements and click the Submit New Password button.
Starting a Teleconference
To start a teleconference, simply dial the toll-free number for your
account and enter the 7-digit Host Passcode. This will begin your
teleconference with you as moderator. Attendees should dial-in
with the same toll-free number and the 6-digit Participant
Passcode. Conference participants have full speaking privileges.
Note Your teleconference account works independently from
Adobe Connect and can be used with or without an Adobe Connect
meeting room.
Associating a Teleconference Account with Adobe Connect
Since your teleconference and Adobe Connect meeting room
function independently, it is necessary to set up Adobe Connect to
integrate with your audio. To do so, log into your Adobe Connect
account at http://connect.synygy.com and select Meetings > My
Meetings.
When you have completed adding all of the participants, click the
Next button.
Finally, you will have the opportunity to send invitations for the
meeting to the participant(s). To do this, select the Send Invitations
radio button and edit any other options, as applicable.
When you are ready to send the invitation (or if you choose to not
send invitations), click the Finish button to complete creating your
meeting.
Adobe Connect User Guide
Copyright 2009 Synygy, Inc. All rights reserved.
At the next screen, click Next and do not add anyone from the
Available Users and Groups section. When you get to the final
page, click the Send E-mail Invitations button to open an Outlook
email message containing all the pertinent information for the
meeting that you can send to participants. After sending the email,
you can click the Finish button to complete the setup of the meeting.
Alternatively, you can create a meeting room without sending any
system invitations, and then provide the meeting room URL to
your desired attendees. Navigating to that URL will take
participants to the meeting as long as the room is open.
Ending Meetings
IMPORTANT - Your meeting room will retain exactly the same
content that is there when you leave it. The next time you enter the
room, or if the meeting has not ended and someone navigates back
to the URL, they will be able to see any items visible to meeting
attendees.
As a result, it is a best practice to end your meeting when complete.
To do so, select the End Meeting option in the Meeting menu on the
top navigation bar.
This action will close your meeting room URL to anyone who may
return to it in the future until it is reopened. Once ended, a dialog
box will open which allows the creation of a custom message that
will display to anyone who navigates back to the meeting URL
while it is still closed, as well as defining a URL to which any
participants still in the meeting room will be directed when it is
closed.
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Basic Tools
Document Sharing
The basic tool for presenting data to attendees is called Share
Pod. Share pod can be used to share documents (PPT, JPG, SWF,
FLV), the desktop or specific applications.
Note: if a document, desktop or application is not selected to share,
meeting attendees will only see the room background in a share
pod, so by default this will display as a gray box.
To upload a document to share, select the Documents dropdown
from the What do you want to share? menu in your share pod.
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Pointer tool
when selected, this tool places a single bright
green arrow at any location the presenter clicks within the Share
pod and can be used to bring attention to specific elements of
the shared doc;
Whiteboard Overlay
this tool adds a layer above the
shared content that can be drawn on using the Acrobat Connect
whiteboard tools.
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Screen Sharing
To share your desktop or selected applications, choose My
Computer Screen and the Start Screen Sharing menu will display.
The following options are available for screen sharing:
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Once enabled, a Full Screen button will display in the lower left
corner of the attendees share pod which allow them to switch back
and forth between full screen and meeting room views.
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Intermediate Tools
Recording Meetings
Both video and audio portions of Acrobat Connect meetings can be
recorded from within the meeting room itself.
Note: in order to record audio and video together, your
teleconference account and Adobe Connect meeting room must be
bridged as noted in the "Associating a Teleconference Account with
Adobe Connect" section of this document.
Recording meetings in Adobe Connect is a two step process.
First, if you would like to record the audio and video together in
your meeting room, you will need to start the Audio Conference in
the Attendee List pod. To do so, Open the Audio Conference
Options menu by clicking the gold telephone icon in the bottom of
the Attendee List Pod, then select Start Audio Conference.
Once the Audio Conference has begun, a dialog box entitled Join
Teleconference will display for all meeting attendees (including the
Host and any Presenters) and for attendees that join the room in the
future. This feature enables the meeting room to call attendees
directly rather than each one having to dial in to the teleconference
manually.
IMPORTANT: This feature only works for direct dial lines and is
not compatible with phone extensions. Any attendees with an
extension will have to dial in to the teleconference directly.
Adobe Connect User Guide
Copyright 2009 Synygy, Inc. All rights reserved.
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Advanced Tools
Presentation Mode
To access the Presentation mode tool, open the Present menu
from the top navigation bar and select Show Presenter Only Area.
Once selected, the Hosts meeting will resize itself and additional
pods will be displayed around the shared frame.
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The new pods (and any pods moved outside of the center frame)
are visible only to the Host and any Presenters also in Presentation
Mode. The area visible to attendees is defined in the Hosts meeting
room by the area bounded by the dark gray background in the
meeting room pane. Anything outside of this area is not visible to
attendees.
This view is particularly useful for large presentation involving
multiple presenters that are in different locations as it provides the
ability for presenters to chat off-stage and not visible to attendees
while a meeting is in progress.
Flash Paper
To share documents that arent normally compatible with the Share
Pods document sharing option, it is possible to convert any
document that can be printed into Flash using the downloadable
Flash Paper application, which is available from within your
Connect Pro Central account.
To access the app, login normally at http://connect.synygy.com,
select the Resources tab and open the getting started options and
then select option three (3) Install Adobe FlashPaper. If you need
assistance with the installation process, please enter a SIRS.
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