Professional Documents
Culture Documents
2010
Windows 7 and Windows Vista 32-bit 2-4 GB (Only about 3 GB will be used by the operating system)
Windows 7 and Windows Vista 64-bit Any amount of RAM is supported by the operating system.
The type, speed, and amount of RAM memory that is used in every model is different
and cannot be mixed.
The series number of the computer may be imprinted on the case near the keyboard or on the
frame around the display screen. This series number is a generalized identification of the computer
and does NOT provide sufficient information for ordering replacement parts.
In the unlikely event that the service tag label was removed, do the following to locate the model
number.
1. Click Start , Help & Support , and then System Information .
2. On the System Information window, under Basic information, click Hewlett Packard (or
Compaq) to display the model number and the serial number.
3. For older computers, visit the HP web site for documents on locating the model number.
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6. With the cover removed, and before you touch the RAM memory, ground yourself
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7. Look at the RAM memory to determine the number of available memory module
slots, and the number of slots that are already in use.
8. Release the side catches, and hold the edges to remove the RAM memory.
NOTE: Do not touch the gold connectors where the module is inserted into the
holder. Touching the connectors can damage the existing RAM memory.
9. Look on the RAM memory for stickers that display replacement part numbers and
product information.
The product information on RAM memory may include: Size (256 MB or 512 MB or
1024 MB), Type (DDR or DDR2), Speed (333 Mhz or 533 Mhz), and PC2 class
(4200 or 5300). A manufacturer or supplier may provide additional information.
TIP: If there are two slots and two small (256 MB) modules, consider replacing them with
two 1 GB modules. If there are two slots and only one 512 MB module, consider purchasing
one additional 1 GB module.
As stated earlier, before you can order internal replacement components, i.e. RAM
memory, you must know the exact model number of the computer.
If someone other than HP installs or upgrades the RAM memory, any damage caused
by the RAM memory and/or by a person trying to install or upgrade the RAM memory is
excluded from coverage under the product warranty. The customer assumes all risk and
liability for damages for any such installation or upgrade.
1. Verify the computer is turned off, not simply in the hibernate mode.
2. Disconnect the A/C power adapter.
3. Turn the notebook over and place it on a firm surface.
4. Remove the battery.
5. Use a Phillips screwdriver to remove the cover on the memory module compartment. (See
the User's Guide for instructions on how to remove the RAM memory for the specific
computer.)
6. With the cover removed, and before you touch the RAM memory, ground yourself to
discharge any static electricity.
NOTE:
To ground yourself, and discharge and static electricity, place one hand on the
case of the computer and touch the other hand to a metal surface or grounded
object, such as the metal part of a lamp.
7. To release the RAM memory, use a small wooden tool, or fingernail, to spread the clips
holding the ends of the RAM memory in place.
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8. Remove the new RAM memory from the protective anti-static bag and hold the RAM
memory by the ends.
9. Place the gold contacts into the connector (bracket) and gently, but firmly, press the RAM
memory into place. The clips will click when the RAM memory is properly seated.
10. Replace the cover and tighten the restraining screw.
11. Replace the battery and A/C power.
12. Turn on the computer and allow it to reconfigure and recognize the additional RAM
memory and improve performance.
If the computer does not start properly after replacing the RAM memory (the screen will remain
black and the computer will turn itself off within a few seconds), disconnect the power, and then
remove and reinsert the RAM memory.
If the computer still does not restart properly, remove the replacement RAM memory, reinstall the
original RAM memory, and verify that the computer can operate in its original configuration.
See also
HP Notebook PCs - Locate the Notebook Product Number or Model Number
Search
Contact HP
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