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says, 'Don't
bring me your
need, bring
me your
seed.'" —Jim
Rohn
February 11,
2008
In Oct. 2006, CBS's Early Show told the harrowing story of Anndorie Sachs, a 28-year-old
mother from Salt Lake City who nearly had her four children taken away from her after her
newborn baby tested positive for illegal drugs.
The problem was Sachs hadn't delivered a baby in 2 years.
It turned out a woman by the name of Dorothy Moran stole Sachs' license, walked into the
hospital high on methamphetamine, delivered a baby and then left--the hospital, the baby and
Sachs with $10,000 bill.
That's just one of the hundred of medical identity theft stories that broke out after Pam Dixon,
executive director of the World Privacy Forum, published her ground-breaking 56-page report,
"Medical Identity Theft: The Information Crime That Can Kill You," in 2006.
The report not only proved medical identity theft existed, it found the number of Americans
identifying themselves as victims had tripled in just 4 years, to more than a quarter-million in
2005.
So where did this new crime come from? It's likely the crime existed in some capacity for
years, Dixon said, but blame the digitization of medical records for allowing the crime to reach
new and greater proportions only recently. While it would have been nearly impossible for a
criminal to walk out of a hospital with a stack of 1,000 paper files between their arms, criminals
can now easily download 1,000 names onto a jump drive and slip it into their pocket.
"It's a growing problem. It's taken us almost 2 years to find out the answer to that one
question," Dixon said. "We'll go through a period where it looks like its growing simply as people
become more aware it's going on, but that's happening in concurrence with the fact that we are
getting more cases."
How It's Different
Medical identity theft, like financial identity theft, occurs when a criminal uses a victim's personal
information (name, social security number, driver's license) to go on a shopping spree; only
instead of a mall, they'd go to a hospital, racking up thousands of dollars in surgeries, treatment
or prescription drugs.
What makes medical identity theft distinctly more harmful than its financial counterpart is that
the damages stretch far beyond monetary loss: often, the criminal's blood type, allergies,
medication or diseases can become entrenched in the victim's medical record, creating
potentially deadly results. Sachs had a blood-clotting disorder, for example, that would prove
fatal if the other woman's blood type was used.
When victims set out to untangle the mess, the story somehow gets worse. Because HIPAA
denies people the legal right to correct medical information in a record that's essentially not
theirs, victims get stuck in a Catch-22 that's enough to drive them insane: the patient is denied
the right to correct, or even see their own medical record precisely because it contains the
private health information of someone else, even though that someone else is the criminal.
"We're looking at a new crime set up in an old system not built to look at this crime," Dixon said.
"HIPAA doesn't translate well to the digital world. The victim will go to the provider and say: 'This
file has information not made by me!' [and] the institution then responds by saying: 'We can't
give you a file if it's not about you.'"
Without the ability to get the damaging information removed, victims may suffer further damage,
such as the inability to pass pre-employment exams, bankruptcy because of bad credit and
insurance denials because of diseases on their records that aren't theirs, Dixon's report found.
HIM professionals--here's where you come in. Because the crime's core harm is damage done
to victim's medical records, experts like Dixon aren't turning to lawyers or government officials,
but HIM professionals to find solutions and help victims recover.
"You are the professionals trained to handle the complexities of the health care
records," Dixon said at the American Health Information Management Association (AHIMA)
conference in Philadelphia last October. "You are in the unenviable position of being on the front
line when a patient figures out something is wrong with a record."