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Agency workspace Quick Reference

emquest.ae

Sabre Red Agency Workspace Quick Reference

SIGN IN/OUT

Sign In/Out - Encode - Decode - Sabre Atlas - Currency

SI*1234

Sign into all areas

References - Sabre Availability - Direct Access Availability

*S*

Display all working areas

Selling From Availability - Long Sell - Increase/Decrease

Number In Party - Name Field - Passenger Type Code

S/*

Redisplay sign in message

SO*

Sign out from all areas

Phone Field - Ticket Field - Received Field - Remarks End/Ignore PNR

Change to area B

OSI (Other Service Info) - SSR (Special Service Request)

- Seat Selection

Email Address - Frequent Flyer - FF Limousine Ground Transportation (Long Sell Entry)

Short Sell Entry - Retrieve PNR - Print Itinerary Display PNR Elements

Cancel Segment - Insert/Move Segment - Change

Segment Status - Change Class Of Service Divide (Steps)

Clone PNR (Copy) - Queue - Flight Information Corporate Booking (Steps)

ENCODE
W/-CCBAHRAIN

City code

W/-APHEATHROW

Airport code

W/-ALGULFAIR

Airline code

W/-HLSHERATON

Hotel code

W/-CRHERTZ

Car co.code

W/EQ-AIRBUS

Aircraft

HCCFLORIDA

American state

HCCC/BAHRAIN

Country

Fare Quote (FQ) - Rules Display From FQ

10

DECODE

Display Booking Codes & Agreements - Flight Finder Journey Record - Automated Pricing (Phase 3) Enhanced Rule Display (ERD)

11

W/*BAH

City name

W/*LHR

Airport name

W/*GF

Airline

W/HL*SI

Hotel

W/CR*ZE

Car

W/EQ*747

Aircraft

HCCFL

American state

HCCC/BH

Country

Low Fare - Low Fare Search - Command Pricing

(Phase 3.50) - Discount Pricing (Phase 3.75)

12

Price Retention (Save Your Fare) - Create Future

Ticketing (FP) - Ticketing Profile - Add Ticketing Qualifiers

13

Printers - Issue Tickets - Issue Tickets From FP Line Audit Trail Reports / Sales Report - Manual Ticket (Phase 4)

14

Print Manual Ticket (Phase 4) - Issue Net Remit Tickets Voiding Tickets - Refunds and Exchanges

15

Four Easy Steps To Sell Hotels

Step 1 - Hotel Availability - Modify Availability Step 2 - Hotel Description Step 3 - Hotel Rate Description

16

Step 4 - Sell A Rate - Modify a Sold Segment

17

Four Easy Steps To Sell Cars

(Step 1 - Shop For Lowest Rate) Step 2 - Look For Specific Car Company Step 3 - Check The Rules and Restrictions Step 4 - Book The Car

18

Additional Car Options

19

Products
Agency eServices

20

Sabre Scribe

21

Virtually There Configuration Tool

22

Format Finder

23

Cars

24

Hotels

25

SABRE ATLAS
W/-CYRIYADH,SA

Closest airports to city

W/-ATRUH

Closest airports to airport

W/-CYRIYADH,SACYDAMMAM,SA

Distance between 2 cities

W/-CYJEDDAH,SAATDMM

Distance between city and airport

W/-ATRUH ATJED

Distance between 2 airports

N*/GLOBEA

Display country and city information

for country name start with A

CURRENCY
DC*CUR

Display list of countries currencies,

code and rate of exchange against the
local currency

DC*SAR

Decode currency

DCUSD500.00/GBP

Convert currency amount

Reservation

Table Of Content

Sabre Red Agency Workspace Quick Reference

SELLING FROM AVAILABILITY

T75 or T7-5

Sabre Calculator (add/subtract)

01Y7

Sell a seat from line number 7

TJUL/03

Display calendar for specific month

01Y7M8

T15APR7 or T15APR-7

Check date (Plus or Minus) number of days

Sell Y class from line number 7 and M

class from line number 8

T*NYC

Display local time in specific city

01Y7*

Connecting flight/same class

01Y7LL

Waitlist segment

TETNYC/PAR

Calculate time difference between cities

01Y7M8LL*

Waitlist connecting flights/different

class

T1400BAH/DXB

Calculate time of one city based upon the

ime of another city

0AA

Surface segment (ARNK)

01Y1OPEN

Sell open segment

SABRE AVAILABILITY

LONG SELL

130JUNBAHDXB

Sabre availability

130JUNBAHDXBGF

With specific airline

130JUNBAHDXB2P

With departure time

130JUNBAHDXB1APAR

Via connecting city and time

130JUNBAHDXB-Y

Specific class

1*

More availability

1*OA

Return to original availability

1*R

Redisplay last availability

,3

Increase all air segments to 3 seats

12

Plus days

,3S2

Increase segment 2 to 3 seats

1-2

Minus days

123JUL

Different date

1GF

With specific carrier

1ALL

0EK162Y25JULBAHRUHNN1

Book a seat

0GF162Y25JULBAHRUHLL1

Book a waitlist segment

0QR162Y25JULBAHRUHGK1

Book passive segment

0EYOPENY25JULBAHRUHDS1

Book an open segment

0EYOPENYBAHRUHBS1

Book an open segment without date

INCREASE / DECREASE NUMBER IN PARTY

NAME FIELD
-ABDULAZIZ/AHMED MR

Enter single name

Display with all carriers

-3ABDULAZIZ/AHMEDMR/
LAILAMRS/MOHAMEDMR

Enter names for more than one

person with the same Family Name

1R10JUL

Return in specific date

-ABDULAZIZ/ALIMSTR*05YRS

Enter child name

1R7

Return plus number of days

I/ABDULAZIZ/MAHAMISS*DOB

Enter infant with Name remark-Do not

use INF

DIRECT ACCESS AVAILABILITY

125SEPBAHISTEK

Direct access availability

3INFT/ABDULAZIZ/
MAHAMISS/29MAR09-1.1

Send an SSR to the airline to inform

that an infant is traveling with an adult

125SEPBAHIST6PEK

With departure time

-1ABDULAZIZ/MAHAMISS

125SEPBAHDXB1AISTEK

Via connecting city and time

Change the whole name of

passenger 1

125SEPBAHIST-YGF

Specific class

-1

Delete all names in name item 1

1OA

Direct access to other airline

-1.2

Delete name 1.2

-1.1,3.1

Delete names 1.1 and 3.1 only

1*

More availability from main display

-1.1 *DOB17SEP98

Add name remark

11

Plus days

1-1

Minus days

130OCT

Different date

1R15NOV

Return in specific date

1R7

Return plus number of days

PASSENGER TYPE CODE

PDTC09-2.1

Enter passenger type and age in years

for child with name select

PDTCNN-1.2,1.3

Add several names to one passenger

type by separating name numbers with
comma.

PD

Display stored passenger type codes

Reservation

REFERENCES

Sabre Red Agency Workspace Quick Reference

9FRA PWCT

PSGR without CTC in Frankfurt

93971244 AHMED-H

Add the name and the house phone

number of the passenger

-H

HOME/HOTEL

-B

BUSINESS

92

REMOVE LINE 2

921115555 ZIG ZAG TVL REF

AHMED

Change Phone Number of line number

2

TICKET FIELD

3OSI QR CIP CEO OF GULF AIR-1.1

Send OSI message to a particular

airline in the PNR for a specific
passenger Never Use OSI For Meal
Requests

31OSI EK VIP PASSENGER-1.1

Change an OSI facts for a particular

airline in the PNR

32

Delete an OSI Remark

SSR - SPECIAL SERVICE REQUEST

3VGML1-2.1

Request vegetarian meal for

segment 1 passenger 2.1

7TAW14SEP/

PNR will be placed on Q9 on 14SEP

3MOML2,3-1.1,2.1

7TAW/

PNR will be placed on Q9 the same

day

Request Muslim meal for segment 2

and 3 passenger 1.1 and 2.1

3BSCT-1.1

Request baby cot for passenger 1.1

7TAW14SEP60/

PNR will be placed on personal Q60

on the 14SEP

3NSST1/12A-1.1

Request seat 12A for segment 1

passenger 1.1

Change ticket time limit so the PNR

will be placed on personal Q60 on the
18SEP

x3TKNM/12345678904455-1.1

Advise ticket number manually

3LANG/PASSENGER SPEAKS
FRENCH ONLY-3.1

Send SSR message to airline in the

PNR

31LANG/PASSENGER SPEAKS
FRENCH ONLY-3.1

Change an SSR facts for all airline in the

PNR for passenger 3.1

31

Cancel SSR item 1 from PNR

41

Cancel AA messages

DU*/SPM

Display all special meals codes

DU*/SPMKU

Display special meals codes by

carrier

RECEIVED FIELD
6ALI

The PNR request is received from Ali

6NASER ALI

Changes received from field while

creating PNR

REMARKS
5CHECK PASSPORT

General remark

5*FQTV NBR LH 12345

Remark will show on ticket, below

name field

3CHLD/13JUN06-3.1

Send an SSR to the airline to inform

child date of birth.

5HAVE A NICE TRIP

Itinerary remark
Itinerary remark for specific segment

3DOCS/P/SA/123456/SA/24SEP77/
M/15JUN15/ABDULAZIZ/MOHD
MR-1.1

Send passport detail to airline in SSR

5S2 DEP AT GATE 1

5H-FARE QUOTED 500 USD

Historical remark, this will add the

remark to PNR history

*P3D

Display secure flight info in PNR

N*/APIS

Display carriers participating in APIS

(DOCS,DOCO,DOCA)

5-CASH

Form of payment remark

51 NEW TEXT

Change itinerary remark

51

Delete remark from line 1

5Q-

Future queue placement

SEAT SELECTION
4G1*

Display seat map for segment 1

4G1/12AB

Book 2 seats on segment 1, 12A and

12B

4G1/12AB14AB

Book non consecutive seats

ER

End transaction and remove PNR from

Work area
End and retrieve PNR

4G1/12A-1.1

Book seat 12A on segment 1 for

passenger 1.1

ET

End transaction and ignore PNR

4G1/NW

EM

End and mail PNR to passenger

Request non smoking, window seat,

Generic seat request

Ignore PNR

*B

Display booked seats

IR

Ignore and retrieve PNR

4GX2

Cancel seats for segment 2

4GX1/12A

Cancel specific seat from segment 1

4GXALL

Cancel all seats

END/IGNORE PNR
E

Reservation

OSI - OTHER SERVICE INFO

PHONE FIELD

7TAW18SEP60/

Sabre Red Agency Workspace Quick Reference

4G1*/O

Request a non smoking window seat

for passenger 1.1 (for non-interactive
carriers)
Override the request for a graphical
display & present the host seat map
display, when you have seat map
enable

EMAIL ADDRESS

Short Sell Entry

0SUR/1A2/DXB/SI-FREE TEXT

You have two service types:

A indicates car upon arrival
D indicates car upon departure

RETRIEVE PNR
*-ABDULAZIZ

Retrieve PNR by name

*GHHKLB

Retrieve PNR by record locator

PEEMAIL ADDRESS

Add e-mail address to PNR

*BA162/25JULBAH-ABDULLA

Retrieve PNR by flight details

EM

End and mail PNR to the passenger

*2

Display PNR from name list

EMT

End PNR and send electronic ticket

notification to all e-mail addresses in
the PNR

*L

Display name list

EMI

End Passenger Name Record (PNR)

and send e-invoice advising an
electronic invoice is available on the
web site

PRINT ITINERARY
DITDPIR

Print itinerary and retrieve PNR

DITS1/2DPI

Print segment 1 & 2 only

DISPLAY PNR ELEMENTS

*PE

Display e-mail address

PE1

Delete e-mail address

*A

Display all

Change e-mail address of line number

1
Replace The Underscore ( _ )With Two
Equals signs = =

*I

Display itinerary

*N

Display names

*T

Display ticket field

Add remarks for sending ticket without

fare

*B

Display pre-reserved seats

*H

Display history

*P3

Display general facts

Add frequent flyer number for

Passenger 1.1

*FF

Display frequent flyer number

*PE

Display e-mail address

Enter FF number for WY when flying

BA for pax 1.1

*PQ

Display price quote

*P5

Display remarks

*P7

Display ticket time limit

*P3S

Display GFAX (OSI) only

*P3O

Display GFAX (SSR) only

PE1EMAIL ADDRESS

5ZID-NF

FREQUENT FLYER - FF
FFBA123456-1.1
FFWY123456/BA-1.1
PT*BA

FF agreement between airlines

PT*

Display the entire list of carriers participating in FF Frequent Flyer Exchange/

Partnership agreements

*FF

Display FF number

*PQS

Display price quite summary

FF1

Delete FF number

*PQ1

Display price quote #1

FF1EK123456-1.1

Change FF number for line number 1

for passenger 1.1

*P3D

Display secured information

*S*P

Display agent sign & printers

*P4

Display AA Facts

*P6

Display Sabre Reference

LIMOUSINE GROUND TRANSPORTATION

Long Sell Entry
0SUREKNN1LHR25SEP/CDA/
EK2020/25SEPDXBLHR/DXB/ SIFREE TEXT

All sub-fields identified in the long

sell request are mandatory and must
be included for a valid SUR segment
request. The flight information from
the airline segment is required input in
the SUR.
Free text information should contain
passengers pick up or drop off location
information (times, addresses, contact
information, etc)
You have two limousine service types:
CDA= upon arrival (Chauffeur Driven Arrival)
CDD= upon departure (Chauffeur Driver
Departure)

Reservation

3NSST/NW-1.1

Sabre Red Agency Workspace Quick Reference

CLONE PNR (COPY)

X2

Cancel segment 2

IC

Ignore and clone itinerary

X1/4

Cancel segment 1 and 4

ICB2

Ignore and clone for 2 passengers

X1-3

Cancel segment 1-3

ICX1

Ignore and clone except segment 1

XI

Cancel whole itinerary

IC7

Ignore the current PNR and clone the

itinerary for a number of days later
(maximum 30)

/2

Insert after segment 2

ICAPD20

/2/1

Move segment 1 after segment 2

Ignore and clone all passenger data for

specific number of days later

/0/4,5

Move segment 4 & 5 to 1st position

/1A

Insert ARNK after segment 1

QC/

Count all queues

/2/01Y7

Insert a sell after segment 2

QC/-

Count all named queues

Q/17

Access Q17

Q/-NABEEL

Access named queue

QP/500/11

Queue place to 500 with PIC 11

QP/-NABEEL/11

Queue place to Nabeel with PIC 11

QN/200/A-NABEEL

Name Q200 to Nabeel

QN/200/DELETE

Delete named queue

W/KQPA99

Set up Q99 for auto drop

QK

Spectra fill in mask

QXI

Exit Q/ignore PNR

QSORT/-NABEEL

Enter in PNR subsequent messages

drop to Nabeel

5Q-V5G120JUN400/11

Future queue placement

QBI1 or QBI-1

Ignore transaction and move forward

or backward on Queue

INSERT/MOVE SEGMENT

CHANGE SEGMENT STATUS

EWR

Update schedule changes/segment

status/end & retrieve PNR

EW

Update schedule changes/segment

changes & end PNR

.1HK

Confirm segment number 1

CHANGE CLASS OF SERVICE

WC1Q

Will change segment 1 to Q if available

WC1Q/2B

Change segment 1 to Q & segment 2

to B if available

WCAY

Will change all segment to Y class if

available

QUEUE

DIVIDE (STEPS) - Use only when change in itinerary /

party separation is needed
1.D1

Divide name item 1

D1.1*2.1

Divide name 1.1 and 2.1

FLIGHT INFORMATION
VA*1

Flight details from availability

2.Modify the divided PNR at this point

VI*1

Flight details from itinerary

3.6 CALLER NAME

Add the received from field

VI*

Flight details-the whole PNR

File PNR

V*BA162/23JUL

Verify specific flight details

2BA164/25JUL

FLIFO-flight information

4.F

5.Modify the second PNR if needed (original)

6.6 CALLER NAME

Add the received from field

7.E

End transaction

(30SI YY TCP2 etc.TO LINK PNR)

CORPORATE BOOKING (STEPS)

-C/10GROUP NAME

Add Group Name and number of

passengers

0A7855V20AUGBAHMXPNN10

Book flight

3GRPF/BXE14

Add group fare basis in the PNR

Complete the booking with all
mandatory PNR elements

-2ABDULAZIZALIMR/FATIMAMRS

Enter names after receiving airline

PNR

Reservation

CANCEL SEGMENT

10

Sabre Red Agency Workspace Quick Reference

DISPLAY BOOKING CODES & AGREEMENTS

FQBAHKWI25JUN-GF

Display specific airlines fares

FQBAHKWI25JUN

Display fares for all airlines

FQBAHKWI25JUNSP-GF

Specific airlines special fares

FQBAHKWI25JUNSPR10JUL-GF

Specific airlines special fares with return

FQBAHKWI25JUNSPOW-GF

One way special fares

FQ*

Redisplay last FQ

FQ*YZ

Change FQ to other fare type

FQ*-GF

Change FQ to other carrier

FQ*15JUN

Change to other date

FQL 1

Fares from availability line

FQS1/2

Fares from PNR segment 1,2

120JUNBAHNYCBAFQSP

Display availability + special fares

FQBAHKWI24APR-GF-BA-AA

Shop fares for multiple specific carriers

FQ*-**

RB1BA

Display booking code from FQ, line 1

for a single carrier

RB1AA/BA/GF

Display booking code from FQ, line 1

for multiple carrier

RB*

Redisplay last RB

FLIGHT FINDER
JA5*2

Find flights for fare in line 5 for 2

passengers (from FQ)

JA4*1R20APR

Find flights with return date (when

return date not included in FQ)

JA4O

Find flights, (one way only)

JA4*2/ADT/CNN

Find flights for 2 passengers types

JOURNEY RECORD
JR

Create journey record

Change a single-carrier display to a

multi-carrier display

JR01

Sell the preferred option

JR*

Redisplay mask

FQBAHKWI6JUN*12JUN-GF

Display fares for date range

JRP*

Redisplay pricing options

FQBAHKWI27MAR-AZVN

Display fares without validating seasons,

advance purchase, blackout dates

JRC

Cancel a mask

FQ*VY

Modify to validate effective/expiration,

seasons, advance purchase, blackout
dates

FQ*VN

Apply no validation for seasons, advance

purchase, blackouts, minimum/
maximum stay (validate no)

AUTOMATED PRICING (PHASE 3)

WP

Will price (as booked)

WPS1/3

Price with segment select

WPN1.1/3.1

Price with name select

WPPADT/CNN

Price with passenger types select

WPTE

Exempt taxes only/include fees

WPTE-GB/XG

Exempt only specific taxes

WPTN

Except all taxes and fees

FQTYOTYO24AUGRW-PR

Display around the world fares

FQSYDSYD24AUGCT-QF

Display circle trip fares

FQTYOTYO24AUGRWCT

Display around the world and circle

trip fares

FQBAHKWI15OCTALL-GF

ALL All passenger types (including

adult, child, infant, youth, etc) in the
Market

WPTX5.40XG/2.20XQ

Collect only specific taxes-Tax

Override

WPX2

Price with connection at segment 2

FQBAHKWI25JUL-GF/USD

Display specific airlines fare in specific

currency

WPB21JUN07

Price by buying date

WPS1/4N1.2PCNN

Group of fare to be included in fare

display

Combined pricing (segment/name/

passenger/type)

WPDF

Fare calculation description

FQCAIDXBYB-MS

ENHANCED RULE DISPLAY (ERD)

RULES DISPLAYED FROM (FQ)

RD2

Display rule number 2

RD2*M

Display menu of rule 2

RD2*10/16/07

Display specific categories of rule 2

RD**

Redisplay last rule

RD*RTG

Display routing

* You must first complete a pricing/shopping entry such as: WP, WPQ, WQ,
WPA, WPNC, WPNCB, WPNCS, WP*, JA, WP*, WPDF, WQDF
WPRD*

Display a fare rule following any

pricing format

WPRD*PADT

Display a fare rule using a passenger

type

WPRD*S1 or WPRD*S1-3

Display a fare rule using segment

select and/or range of segments

Fares, Pricing &

Ticketing

FARE QUOTE (FQ)

11

12

Sabre Red Agency Workspace Quick Reference

PRICE RETENTION (Save Your Fare)

WPRD*QYLEE35

Display a fare rule using a fare basis

code

PQ

Retain itinerary price response

WPRD*C16

Display a fare rule using the rule

category number (16 - Penalties)

WPRQS1(pricing parameters)

Price the itinerary and retain the PQ

WPRD*PADTS1-2

Combining Formats (Passenger Type

& Segment Select)

WPRQS1

WPRD*PE

Enhanced Rule display (penalty direct

display)

Price the itinerary for segment 1 only

and retain the pricing response
Price the itinerary for specific

WPNC

Will price new class (lowest available

fare)

WPPADT/C04RQ
*PQ (Price Quote record number)

passenger type and retain the

pricing response
Display stored fares

*PQ1/3

Display stored fares in PQ 1 and 3

*PQS

View PQ summary
View PQ summary breakdown

WPNCS1/4

Price lowest fare for segment 1 and 4

*PQSB
*PQH

WPNCPADT/CNN

Price lowest fare for passenger types

(ADT/CNN)

PQD-ALL

Delete all stored fares

PQD3

Delete stored fare in PQ number 3

PQD1/5

Delete stored fares in PQ number 1

and 5

PQD2-4

Delete stored fares in PQ number

2 to 4

WPNCB

Price and book lowest fare only before

first End transaction

WPNCBS1/4

Price and book lowest fare for specific

segments

WPNCS

Search for lowest fare even if not

available

Low Fare Search

WPNI

Will price new itinerary (search for

lower fares, alternative flights)

WPNIS1/4

Find lowest fares for segment

selected

WPNI*

Redisplay itinerary options

WPNI/D

Find direct or non stop flights

WC1

Book option 1 from WPNI

WC1X

Book option 1 and cancel old itinerary

WPNI/*AC-MRS*MPLTLSNCE

Search for alternate city for origin or

destination

WPA

Request Alternative Pricing

COMMAND PRICING (PHASE 3.50)

WPQHEE3M
WPQHEE3MN1.1
WPQHEE3MS1/4

Command price by specific fare basis

Command price with name select
Command price with segment select

WPS1/2*QHEE3MS3/4*QVHRT

Command price with different fare

basis

WPS1*QDHEES2*QDH1MS3*QD
HEES4*QDH1M

Command price with different fare

basis for non consecutive segments

DISCOUNT PRICING (PHASE 3.75)

WPQHEE1M-HEE4M//DP0

Override fare basis/discount % zero

WPQYZ-YVISA//DA30

Override fare basis and discount by

amount shown

Display history for stored fares. PQ

History contains only deleted items

CREATE FUTURE TICKETING INSTRUCTION (FP)

FPPQ1AGFFCASHKP05

Create future ticketing instruction line

FP1

Delete FP line number 1

*PF

Display FP line

TICKETING PROFILE
W /BSP(Country Code)*W/BSPTG*

Display BSP validating carrier table

WETP*GF

Display Electronic ticketing carrier

profile

WETPL

Display list of all e-ticket participating

carriers

ADD TICKETING QUALIFIERS

S1/4

Add segment select

N1.1

Add name select

ED AUTH BY AZIZ

Add endorsement

TE

Add tax exempt

UI*055

IT ticket

UN*ABC123

Add tour code

EO1/VALID EY ONLY

Overriding your endorsement in line

1 (Overriding endorsement will take
away your guarantee)

EO2/NON REF

Overriding your endorsement in line 2

F*AX371066554437/0804

Add credit card as FOP-auto approval

F*AX37106655437/0804*Z1234

Add credit card as FOP-manual

approval

Fares, Pricing &

Ticketing

Low Fare

13

14

Sabre Red Agency Workspace Quick Reference

ETR

To issue electronic ticket of paper

ticket

**WTKT1

Enter mask number 1 and add ticket

details

XETR

To issue a paper ticket instead of

electronic ticket

**W1

Display ticket record number 1

**WH

*T

Display Ticket Number from PNR

Display history of ticket record

WD1

Display the electronic ticket image

from the PNR

Delete ticket record number 1

WETR*3
WETR*T1251234123123

Display the electronic ticket image by

the ticket number
Display database ticket image from
the PNR

WTDB*T1251234123123

Display database ticket image by the

ticket number

WL (FP line number)

Issue ticket from FP lines

PRINTERS

PRINT MANUAL TICKET (PHASE 4)

WT1AGFFCASHKP7

Basic command for one passenger

WT1N1T2N2T3N3.1AGFFCH
EQUEKP0

Relate ticket record to specific name

ISSUE NET REMIT TICKETS

W NET/2000.00/V*QX3AS/
C*DXB520AGFF
CASHKPN7

Basic Net remit ticket command.

Other qualifiers can be added such as
tour code, endorsement.

VOIDING TICKETS

PPS1

Designate printer profile 1

PPO

Undesignate printers

*T

Display ticket field in PNR

*S*P

Display working areas & printers

WV2 (Twice)

Void ticket (line number 2 from *T)

RL/P

Release message printer

RL/T

Release ticket printer

WV0557136789012/USD500.00/
JMKQLM/03JUN/CA/1

Manual void, to be used when ticket

number dose not appear in the *T field

RW*TGB32322

Designate Ticket Printer

W/VP1W*

Display voiding periods

W*NO

Undesignate Ticket Printer

WV*

List of all void tickets same month

WV*DT15SEP

List of void tickets for specific day

WV*DT15SEP-30SEP

List of void tickets for specific dates

ISSUE TICKETS
WPQ1KP9AXXF12345

Basic automatic ticketing

WQKLSSKP9AXXBA*02P
F12345

Basic command ticketing (3.5)

WQ/CD15/DP15KP9AXXBA*
20KF12345

Basic discount ticketing (3.75)

ISSUE TICKETS FROM FP LINE

WL3-5

Issue ticket from FP line number 3 to

FP line number 5

WPQ2/4

Issue ticket from PQ number 2 and 4

WPQ3N (name number)

Issue ticket from stored fares in PQ

number 3 with name association

AUDIT TRAIL REPORTS-SALES REPORT

REFUNDS AND EXCHANGES

WFR1257264678006PQ1AGF

Begin an Exchange through Refund

and Exchanges

WFR1257264678006PQ1N1.1
AGF

Begin an Exchange through Refund

and Exchanges for specific name
number

WFR1257264678006AGF

Begin a Refund through Refund and

Exchanges

WFR1257264678006N1.1AGF

Begin a Refund through Refund and

Exchanges for specific name number

WFR*

Redisplay the most recent screen for

either Refund or Exchange

WFR*L5

Choose a ticket for exchange or

Refund from a list of multiple ticket
images in the database

DQB*

Display last sales report

DQB*25APR

Display report for specific date

DQB*RF

See refunded tickets report

WFRT1257264528603

Begin the mask process for a tax

only refund

DQB*RF/JAN

See refunded tickets report for specific

month

WFRT1257264528603

Begin the mask process for a tax

only refund

WFR0723539361622N1.1AGF

Begin an exchange/refund without

PQ

WFR0723539361622N1.1AGF
PCNN

Begin an exchange /refund with

passenger type

WFR0723539361622T1N1.1AGF

Begin an exchange with a phase 4

shell number

MANUAL TICKET (PHASE 4)

WCTKTPADT/CNN/INF
WCTKT
WCTKTS1/3

Create records for passenger types

Adult, child and infant
Create empty ticket record (without
taxes)
Create ticket record for selective
segments

Fares, Pricing &

Ticketing

WTDB*3

15

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Sabre Red Agency Workspace Quick Reference

FOUR EASY STEPS TO SELL HOTELS

STEP 1 HOTEL AVAILABILITY

17

STEP 4 SELL A RATE

0H11

Basic sell entry

HOT2/2SEP1

By itinerary segment

0H11/AGT12345

Agency IATA number

HOTGIG/21SEP-2NT2

Without itinerary per city for 2 nights

for 2 passengers

0H11/FT-GF767621

Airline frequent flyer

HOT*

More hotel availability

0H11/CR-1

Child crib

HOT**

Last availability screen

0H11/GAX3784921212EXP
01 03-ALI

Credit card guarantee

Redisplay at line 1
Optional availability qualifiers are shown below add on step 1: separate each with a slash (/)

MODIFY A SOLD SEGMENT

HOM3D/14JUL-19JUL

Modify date

/N-MOULIN

Hotel name

HOM3R/B2DRAC-2

/A-REFORMA

Modify room type, rate code, number

of rooms, or number of adults

/CA-LAKEWOOD

Address
City/Area

HOM3O/EX-1/RA-1

Modify options information

/PH-801-923-1221

Phone number

HOM3X/RA

Delete option information

/D-10

Distance and direction

HOM3O/G G NEW CC DETAILS

Modify guarantee FOP

/R-150

Maximum rate

/R75

Minimum rate

/R75/R-150

Rate range

SI,HH,RA

Hotel chain code

/PT-FIRST or LUXURY or MODR or

ECON

Property type

HOTC/FR-LOUVRE

Reference point

/*RA

Check assured rats(guaranteed rates)

MODIFY AVAILABILITY
HOT/HY/R-175/D-10

Change or add availability qualifiers

HOT3 or HOT-1

Add/subtract days up to 99

STEP 2 HOTEL DESCRIPTION

HOD*3

Display description for hotel in line

number 3

HOD*

Redisplay hotel description

HOD*G

Display guarantee information

STEP 3 HOTEL RATE DESCRIPTION

HRD*2

Display rate description by line number

HRD*WKD

Display rate description by rate code

Four Easy Steps to

Sell Hotels

HOT*1

18

Sabre Red Agency Workspace Quick Reference

FOUR EASY STEPS TO SELL CARS

STEP1 SHOP FOR LOWEST APPLICABLE RATE AMONG ALL
CAR COMPANIES USING SHOPPERS QUOTE
CF1/2

Request car rates and availability using

PNR segments (assumes lowest rate/
car type)

CFORD/2JUN-5JUN/5P-9A

Request rates using city, dates, and

times (assumes lowest rate/car type)

CF1/2/ECAR,CCAR,ICAR

Request multiple car types

CF3/4-ZE,ZD,ZI,AL,ZT

Request multiple car companies (use

CQ entries below to specify only one
company)

CF2/3-ZA,AL/ICAR,SCAR

Request multiple car companies and

car types

CF1/2-ZI,ZD/EC,IC/W/G

Request multiple car companies and

types with qualifiers

CF*

Redisplay last shoppers quote

response

19

ADDITIONAL CAR OPTIONS

CFJFK-LGA/20FEB-27FEB/8A-10P/IC

Request one-way availability and rates

through shoppers quote

CQZLCDG-NCE/18AUG-24AUG/9A4P/SC

Request one-way availability and rates

through car quote

CF*P1

Display car policy from shoppers

quote response

CQ*P

Display car policy from car quote

response

CP*ZEYVR

Display car policy by company and

location

CP*ZRCORP

Display corporate car policy

CARMIA

Display list of all car companies in

a city

W/-CRBUDGET

Encode car company name

W/CR*ZD

Decode car company code

DU*/CAR/TYPE

Display car type codes

DU*/CAR/EQP

Display car equipment codes

CQ1/2ZT

Request car rates and availability using

PNR segments

CQZESFT/18MAR-22MAR/2P-11A

Display quote using city, dates, and

times

CQ2/3ZE/SCAR/C/D/CD-8429546/
PC-ZE3221

Display quote using air segments with

qualifiers

CQ3/4ZR/IC,CC,EC

Request multiple car types

CF*3

Display car quote from shoppers

quote response

CQ*

Redisplay last car quote response

STEP 3 CHECK THE RULES AND RESTRICTIONS

CF*R3

From a shoppers quote response

CQ*R1

From a car quote response

STEP 4 BOOK THE CAR

0C1

Sell a car

0C1/ID-A76423/SQ-PHN

Sell car using qualifiers

For more qualifiers, refer to Format
Finder help system.

0C12

Sell multiple cars

Four Easy Steps to

Sell Hotels

STEP 2 LOOK FOR ADDITIONAL APPLICABLE RATE OPTIONS

WITH A CAR QUOTE FOR A SPECIFIC CAR COMPANY

20

Sabre Red Agency Workspace Quick Reference

PRODUCTS
Agency eServices
Overview

Agency eServices provides you with training

resources, support documentation and more.
Visit daily for instant, online access essential
tools that keep you informed and increase your
productivity.
Its available free of charge to all Sabre
Connected travel agents.
Key Benefits

Bulletin Updates and hot information

Instant access to online information reduces
calls to help desk.
Youll be more productive with quick access to
helpful information, available anytime, anywhere
you access the internet.

Visit Agency eServices Today

Access Agency eServices at:

http://eservices.sabre.com
Bookmark it today and become more productive.
Enjoy easy access to a range of services from the
Agency eServices homepage.

Sabre Scribe
Overview

Sabre Scribe allows travel agencies to automate and

customize Sabre system processes through the development and use of pre-defined sets of
instructions. This makes the system easier to use
with the series of simplified prompts and menu
selections that eliminate the need for formats.
Key Benefits

Improves productivity with consistent,

error-free input
Reduces training time by streamlining reservation
processes
Provides flexibility with the ability to self-tailor
functions
Provided free of cost with Sabre Red Workspace

21

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Sabre Red Agency Workspace Quick Reference

Virtually There Configuration Tool

Overview

Virtually There allows customised branding

opportunities for your agency via the Virtually
There Configuration Tool. Access it at
www.virtuallythere.com/new/ configuration
Using the configurator tool, you can personalise
itineraries with your logo, contact information and
a personal email message. When you provide your
clients access to virtuallythere.com, they receive
a level of service that sets you apart.
Key Benefits

Control branding information, update logo and

contact details anytime and the changes will
appear immediately.
Define the text of emails sent to your travellers.
This provides you the ability to market other offers,
promote partner arrangements, or provide broad
communication to all of your travellers.
Customize which features will appear on Virtually
There.
NOTE: Only agents with duty code 9, and
keywords SUBMGR and CREATE can access
the Virtually There Configuration Tool.

Format Finder
Overview

Our Format Finder help system provides quick,

easy access to over 26,000 formats, 4,000
reference pages along with information about other
Sabre products and services to support you in the use
of the Sabre host system.
Access to the information is available at your
fingertips 24 hours a day, 7 days a week.
Use our online version via Sabre Red Workspace
to take advantage of all the features including search
results powered by Google.
Translations to languages Spanish, Portuguese,
French, Italian, and German versions are available
since April 2009. Language translations of Format
Finder are available on the online version only.
Key Benefits

Increases agent productivity by providing online,

easy access to help information while decreasing
the dependency on the Sabre Help Desk.
Available anywhere, anytime through agency
eServices
Allows for unlimited expansion of content
Topics available at a glance from the Home Page
Access availability
Build Passenger Name Records (PNRs)
Work queues
Issue tickets
Price trips
Book air, rental cars and hotels
And many more

23

24

Sabre Red Agency Workspace Quick Reference

Cars
Overview

Cars reservation feature provides travel experts

the ability to put customers into rental cars around
the globe quickly and efficiently. Comparing real-time
rates and availability is fast and easy.
Cars connects directly with car companies in-house
systems via Sabre Direct Connect Availability.
Key Benefits

Offer customers more options with access to

25 suppliers
Satisfy clients with exact quotes using the Total
Pricing feature
Compare real-time rates and availability for
increased accuracy
Shop off-airport rental locations to enhance your
customer service
Book quickly and easily to save time and maximize
your efficiency

Hotels
Overview

Hotels enables Sabre Connected Travel agencies to

shop and book rates from over 89,000 properties
around the world. The system is back ended by
a robust database of property content and
connectivity to suppliers that supports real time availability of rates and seamless delivery of reservation
information.
With real time delivery of reservation information,
Sabre agencies can be sure they are offering their
customers the best rates and availability. In fact,
more than 88% of bookings are processed via our
highest connectivity level, Direct Connect Shop,
which enables agents to see real time rates on the
HOT display.
Key Benefits

Robust, accurate rates and availability enable

you to book hotels with confidence
Hotel reservation is fully integrated into the PNR
Direct Connect provides accurate and reliable
availability - 88% of properties are now DC
Shop, our highest level of connectivity
Rate Assured Hotel Certification Program
ensures you have access to the same rates
located on travel web sites, including the hotels
own site
Hotel Commission indicator allows you to easily
see which rates are commissionable on the HOD
Includes photos of hotel properties (with Sabre
Red Workspace point and click)

25

26

Sabre Connected Travel Agents

The Sabre help desk team is waiting for your call
Dubai
EmQuest
4th Floor
Emirates Airline Headquarters
(opp the Dubai Airport Terminal 3)
Dubai
United Arab Emirates
P.O. Box 35333
Tel: +9714 7085678
Fax: +9714 2687101
Abu Dhabi
EmQuest
Al Hamra Plaza,
Block B, Flat # 101
Electra Street
Abu Dhabi
United Arab Emirates
P.O. Box 35333
Tel: +9712 6722235
Fax: +9712 6722256