Q&ASessionforBPPM9.

0Deployment,Sizing,HADRUpdate

Sessionnumber:753053399
Date:Thursday,October04,2012
Startingtime:9:47AM

Q:IsBPPMavailableasGA?Generallyavailabletoallnow?
A:YesBPPM9.0isGA

Q:WillthisdiscussPatrolAgentintegrationoronlyPNetAgents?
A:Todayisanupdateonthepreviousseries.Laterinthisserieswewillhaveacompletesessionon
PATROL

Q:WhatisthesituationwithDashboardandAnalytics?ArewestillprovidingthisforaBPPM
environment(OracleandSybase)?
A:WesupportintegrationwithDashboard.BPPMReportingprovidesthereportingfunctionalityfor
bothevensanddata

Q:IthoughtBii4Pv3connectsdirectlytoPATROLAgentsandNOTNotificationServer
A:AnotificationserverisaPatrolAgentrunningtheeventmgmt.KManddesignatedasaprimaryor
backupNS.

Q:Willtherebeapatrolagentforopenvmsthatsupportsstreaming?
A:WehaveplanstoextendstreamingsupporttobothOpenVMSandiSeries

Q:doesthenewversionsupportBCOconnectingtoanoracleDB?
A:YesBCOissupportwiththeBCOSP1andtheGApatchfor9.0theBCOintegrationonlyworkswith
specificmetrics,andyouneednewKM'sforthistowork

Q:Whatistheagentcountlimitationfortheeventmanagementcell?Isitthesameasanyothercellin
BPPM?
A:Yes,itisthesame.

Q:Bii4pv3usesMCXPwhereyoudefineagentnamewithportnumber..soitconnectsdirectlytoPA..
wheredoesNScomeintopicturewiththat?
A:yes....itsthesame.Differencebeingthatinsteadofputtingeverypatrolagentinthemxcpconfig,
youonlyputtheNS.ThenyouhaveallthepatrolagentssendtheireventstotheNS.SotheNSactsas
atrafficcop.butthisisantiquated

Q:IsthereaProactiveNetagentonBPPM9
A:Itisavailableforupgradingcustomers.Itisnotusedfornewinstallationsanylonger.


Q:IsBPPMintegrationtoany3rdpartyticketingtoollikeServiceNowispossible?How?
A:Itisnotyetavailableoutoftheboxbutweareworkingondeliveringitbytheendoftheyear

Q:HowmanyBPPMeventmanagementcellscanbespecifiedwithintheconfiguration?
A:10cellshavebeentestedconnectingtotheBPPMUI

Q:IamassumingPatrolAgent9.0isreallyPatrol3.9.
A:thereisa3.9agentanda9.0

Q:Onthefirstarchitectureslide,didIseecorrectlythatallthedatafromtheintegrationnodeswere
sentbacktotheBPPMServerviaanHTTPSconnection?
A:DatafromtheIntegrationServiceisforwardedtotheBPPMServerviaTCP(defaultisport12124).
Thereareotherportsinplayhereaswellandthereisasectioninthedocsthatlistalltheportsthatare
inplayandwhattheyarefor...

Q:Sowhenyou'reconfiguringaPatrolagent(3.9),youdon'tneedtoloadtheEventManagementKM?
Andyouwouldn'tneedtoworryaboutthepatches?Isthiscorrect?
A:Correct.YoudonotneedtoloadtheEMKmwiththelatestagent.Ontheagent
patches....yes...applythemwhenavailable.

Q:Howmanycellscantheagentdirecteventsto?
A:Multiple

Q:DowestillneedtotunethejavamemoryheapsizeforIntegrationServiceagent?
A:Mostlikelybasedonthe#ofpatrolagentsyouhaveconnected

Q:Doesthisneweventintegrationpickupfulllogfilemessages?Isthepatroladapternowobsolete?
(i.e.pnetagentwithpatroladapter)sinceagentsnowconnectdirectlytothebppmserver?
A:Thepatroladapterisabsolutelynotobsoleteasitisthemethodforbringingindata.Whatwasbeing
discussedwashowpatrolagentsnowhavetheabilitytosendeventsdirectlytothebppmcell.

Q:HowdoyouconfigurewhatdatagoesstraighttoEventCellandwhatgoestoPNETServer?
A:PATROLgeneratedeventsgototheeventcell,PATROLcollecteddatapointsgototheServer...

Q:canthePATROLAgentNodesuseboththeoldandnewwayatthesametimetopropagateeventsto
theintegrationserviceserver?
A:I'massumingyouwanttorollthischangeingradually...thusamixedenvironment.Yes,the
environmentwillcontinuetoworkwiththeoldandnew.

Q:whatabouteventmanagementrecoveryactionrules?

A:YoucantriggerrecoveryactionsbasedonpredefinedconditionsoryoucanuseAtriumOrchestrator
RecoveryWorkflowsthatwenowshipwithBPPM

Q:WhatistheexistingoptionavailabletointegrateBPPM/BEMtoServiceNow?
A:Asoftoday,itwouldbeacustomintegration(notoutofthebox)

Q:Howmanyagentscanconnecttoacell?Istherealimitation?
A:Thereisnohardlimitationwehavecurrentlyqatesteditwith1000agents

Q:IsdatacollectionissueresolvedinBPPM9.0?
A:Yes

Q:HowdowereconcileeventsgeneratedbasedonPatrolDataandPatrolEventsdirectlyfromthe
Agent?
A:Inmostcasesyouwilluseeventsonagenttosendeventsforthingslikeavailabilityandusethedata
collectionforKPI's

Q:canwecustomizeemailnotificationsince8.6.02haslimitation,wecantaddmoreparameterin
Emailnotification?forexampleaBPPMdev,&productionenviro.
A:BPPM9.0functionssimilartoBPPM8.6inthisregard

Q:AnotherfeatureofEventManagementKMistoisolateallcustomizationtoeaseKMupgrade.Isthat
featureincludedinBPPM?
A:Theneweventenrichmentsupportoverthetopupgradesandispconfigbased

Q:InordernottouseeventmgmtKMandnotificationserver,wemustdeployPatrol9andcannotuse
Patrol3.9.(justdeployed3.9,didnotseev9)
A:AreyouusingtherepositoryintheCMA?

Q:DoesflashcheckoptionworkswithpatrolagentinBPPM9?
A:No,notyet

Q:IstheProactiveNetReportEngineliketheImpactDatabaseGateway?
A:Ithassimilarcapabilities,i.e.newreportinginfrastructurebasedonBusinessOBjectshassimilar
capabilitiesasIDGW

Q:Arethereactuallyanyperformancedatareports?
A:Yes,businessobjectsreportingoffersperformancereportsbasedonPATROLagentsdatathisproduct
iscalledBMCPerformanceManagerReporting.WithBPPM9.0,wehaveextendedtheeventandimpact
universetoincludeperformancedataaswell.Weprovideasamplereportsaswell.OOTBperformance
reportsforBPPMaretargetedforafuturerelease.

Q:BPPM9needStandardorEnterpriseOracle?
A:Standard

Q:ReportingneedsanOracleDB?orcanitnowalsobeeninstalledonthebuildinSybase?
A:ReportinginBPPM8.6and9.0requireanOracleDB

Q:ifwehavemorethanoneBMCProactiveNetservers,howdoweintegrateBMCProactiveNetReport
Engine
A:IfyouaregoingafterPerformanceANDDatafromthesameBPPMserver,youwillneedaReporting
DBforeachBPPMserverin9.0

Q:whethertheversion8.6doesn'thaveperformancedataforreporting?
A:BPPMReportingfor8.6onlyprovidesforEventReporting(Performancereportingisavailableinthe
OperationsConsolebasedreports)

Q:IsBPPM9availablefornewinstallationoronlyforupgradefrom8.5/8.6?
A:ItworksforEither.Ifyouareon8.6,wewouldsuggestbeingonSP3.Ifyouareon8.5,youwould
upgradeto9.0

Q:DoestheBPPMperformancedataintegrationforReportinghavetheabilitytoacceptBPPMSLOdata
A:NotatthistimejustperformanceandEventinformation

Q:Doyouneedseparatereportingstudiolicenseforcustomreports?
A:TheBMCPerformanceManagementReportingStudioLAentitlesacustomertousetheBusiness
ObjectsshippedwiththeBPPMbaselicensetocustomizeoutoftheboxandcreatenewweb
intelligencereports.Thisfunctionalitydoesnotrequireaseparatelicensekey.However,anycustomer
whoplansusetheBusinessObjectsshippedwiththeBPPMbaselicensetocustomizeoutofthebox
reportsforBMCPerformanceManagerReporting(PatrolReporting)orBMCProactiveNetPerformance
ManagementReporting(asofversion8.5)isrequiredtolicensetheBMCProactiveNetPerformance
ManagementReportingStudioLA.

Q:EventheADKM,wehavetheremotemonitoringcapability
A:No,butit'sintheroadmap

Q:dotheremotemonitorkms..doallthesameparametersthatalocalagentcan?
A:ThatistheendgoalbutweareindifferentphasesforthedifferentKMs.pleasereviewthePRDfor
thelatestinformation

Q:CanweuseOrchestratorfunctionalityforscriptsorwithBMCapplicationsonly?
A:IfIunderstandyourquestions,youwanttoknowwhetherOrchestratorcanbeusedforscripts
automationoutsideofBPPMorwithBPPMonly.IFthisisyourquestion,youcanuseATRIUM

Orchestratorasastandaloneproduct.WedoshipitwithBPPMwithwithbuiltinworkflows,butyou
canalsouseitwithoutBPPM

Q:ifIamusingRemoteKMforMonitoring+SameserversareMonitoredusingVSMKM...Iassumeit
shouldnotcreateduplicatedeviceonBPPM
A:Yes.Thatistrueifthehostname(FQDN)fortheremoteserversissameasreceivedbyVSMKMand
onthesystemrunningPATROLAgentforremotemonitoring.

Q:BPPM=>ReportEngine=>OraclejusttoclarifyifyouhavemultipleBPPM'sthendoyouneedmultiple
ReportEnginesandDBInstalled,orjustmultiplereportenginesfeeding1Oracleinstance
A:SeparateOracleinstancesarerequiredforeachBPPMreportinginstallation.

Q:ThereportingDBisseparateinstanceorisitthesameBPPMserverDatabase?
A:Separateinstance

Q:IsitOracleonlynoworcanweupgradefrom8.5withourSybasedatabase?Isthereawayto
migratedatafrom8.5Sybaseto9.0oracle?
A:Youcan's"upgrade"fromSybasetoOracledatabase.TostartusingOracle,youwillhavetohavea
brandnewinstall.YouwillbeabletomigrateyourEventKnowledgeBasebutnotperformancedata.

Q:IseeaquestionaboutcreatingcustomreportswiththeBOXIlicensethatcomesasanentitlement
withBPPM.MyunderstandingisthatnewcustomreportswillrequireaNamedUserlicenseforStudio.
Pleaseconfirm.
A:Creatingcustomreportsrequiresthestudiolicense

Q:SinceBPPM9.0reportingrequiresOracleDB,dowestillneedtohaveextralicenseforOracleorisit
inbuiltnowwithBPPM,likeSybase?
A:BMCdoesnotprovideOraclelicensesforreporting

Q:inthereportingsideofthesuite,isthereplanstouseRHELOracleinsteadoforacleonwindows?
A:OracleonRHELwillworkaswellsincetheReportingEnginecommunicateswiththeOracleDBviaSQL
connections

Q:Howmanyinstanceofagentswecouldhaveononeserverwhichdoestheremotemonitoring?
A:HowmanyremoteserverscanaPATROLagentconnectto?itdependsontheOSandmetrics,but
about100150.DetailsareintheOSKMdocumentation

Q:BPPM9ReportingstillneedEnterpriseEditionOracle?
A:Yes,itdoes.

Q:DoesBPPM9supportusingSQLServerasthedatabase?Ifnot,willitEVER?
A:No,onlyOracleandSybasearecurrentlysupported.


Q:DoesBPPM9takescareofdatacollectionissues?
A:Yes,itdoes.wewillalsohaveasessionondatacollection

Q:WhatisCMA?
A:CentralAdministrationconsoleandwhenyouinstall9.0thereisanoptiontoinstalltherepository.
thisincludesalltheKM'sandagentandletsyoubuildinstallpackagesandthecanusepolicybased
configurationonthedeviceusingthepackage

Q:howwillwemanagetheexclusionofapplicationclassesfordatacollection?
A:Inmyopinion,itsbesttoonlyloadKMsattheagentthatyouintendtouseupstream.

Q:canthereportingserverbeonaLinuxmachine?
A:Yes

Q:IwanttouseOrchestratorfunctionalitywithBPPMandrunsomecustomscriptstriggeredbyevent
rules
A:Itisdefinitelypossible.YoumayhavetogetadditionallicenseforthatinadditiontotheoneBPPM
providesoutoftheboxforbuiltinAOworkflows

Q:ToclarifyIpresumethatBSManalyticswilltakeperformance/impact/eventsfromBPPMreporting
withthisarchitecture
A: With Analytics, we ship an Events Universe that can be used only with BPPM 8.0. We also ship some
OOTB reports along with this universe. With ITSM 7.6.03, we support BPPM 8.5 (Please contact
Pushpak Pradhan if you need this). For other versions of ITSM that are supported with BPPM 8.5 as well
as for 8.6 and 9.0, we are currently working on a plan.

Q:Whatarethemajorchanges(asinnewvs.obsolete)withregardstoBPPMDatacollection
architecture/componentsonBPPM9.0vs.BPPM8.6?
A:Theonlymajorchangeisthatfornewinstallationyoucan'tusenativePNETagentsanylonger.And
thatPATROLAgentnowhasbuiltincell.

Q:ArethereanychangestothePatrolAgentHealthmonitoring?
A:Therearealotofimprovements.Irecommendthatyoutakealookat9.0documentation.

Q:SothereisnotanybigchangewithintegrationnodestoBPPMServer
A:Nobigchanges

Q:HowdoesBPPM9.0monitorAgentavailability?
A:Thereisbuiltinconnectivityverificationintheneweventintegration

Q:HowdoyoutunetheI.S.nodewhenthepollingfrequency,AutoSyncis(1,5)minutes?
A:Thisisdocumentedinthebestpracticesguideunderscaling(docs.bmc.com).

Q:Howmanyadapterscanbecreatedperintegrationnode..Ifihaveacorrectscaling?
A:use1adapterperintegrationservice(automaticallyprovisioned)

Q:canthesyncbemanualandnotanautoworkflow?
A:Yes

Q:IsthereawaynowtomonitorthehealthoftheKMsthatrunontheagents?
A:ALLKMsuseacollectorwhichhasanassociatedparameter/attribute.Thatisagoodindicatorofits
currenthealthandifitcanretrievethedatainquestion.

Q:Heapsizethisassumes64bitcomputer,right?
A:recommendationistorunBPPM9on64bitOSandhardware...

Q:Can'tfindthechangesforreportinginthedocs?
A:
http://docs.bmc.com/docs/display/public/PN90/Integrating+with+BMC+ProactiveNet+Performance+Ma
nagement+Reporting

Q:DoesBPPM9.0supportfrequencypolling=1min?
A:yesbutthenumberoftotalmetricsoroverallperformancedecreasesatthelowerpoll

Q:WhatisthebestpracticeforISfailover?IsithavingPrimaryorSecondaryISconfiguredforeach
PatrolAgentorconfiguringMicrosoftClusteringwithIS?AssumemediumtolargenumberofPatrol
Agents.
A:Seethebestpracticedocumentsondocs.bmc.com

Q:IfweareonlyusingEventManagementandnotImpactManagementcanwestillgetanOOTB
integrationwiththeCMDB?
A:Typically,weuseintegrationwithCMDBtogenerateservicemodelsinImpactManagement,butyou
canstillintegrateBPPMandCMDBwithoutImpactManagement

Q:TheSolarisBPPMAgentstill32bitonly?LINIXandWindowsare64bitavailablebutnotsureabout
Solaris?DidthischangeinV9?
A:Dontrecalloffthetopofmyheaddidyoucheckthedocs?andtheBPPMtechmatrix?

Q:CanAnalyticsintegratewiththeBPPMreportingengineoritsOracleDBtocreatecustomreports
A:TherecurrentlyisnotaconnectorforAnalyticsandtheBPPMreportingdatabase

Q:isthereawaytoautomaticallypublishaserverCItotheBPPMservertowhichit'sconnected?
A:Yes,youcanuseIMDthatislocatedintheATRIUMsuitetopublishCIstoBPPM

Q:Suppose,IhaveanenvironmentwhichusesPatrolAgent9.0&alsotheolderversionsofPatrol
Agents,IwouldstillberequiringPNetAgent&IntegrationVariableright?Sohowwillitgo?
A:AllpatrolagentsrequiretheIStohavetheirDATAintegratedintoBPPM.Whatisdifferentisthenew
abilityoftheagenttosendEVENTSdirectlytotheBPPMcell.

Q:IsthereawaytomonitorthehealthofKMcollectorsinBPPM9?
A:AllKMcollectorshaveattributes(data)thatcanbeintegratedintoBPPM.UsuallyitsaBooleanvalue
ofup/down.Youcanthenbealertedwhenthecollectorvalueisdown.HTH

Q:doesbppm9includelocalpnetagentwithpingmonitors?
A:Yesforupgradingcustomers

Q:BPPM9.0willsupportcustomKMswhichiswritteninPSL?
A:Yes

Q:AreManuallycreatedPatrolAdapterswithAutoworkflownotsupported??
A:ManualAdaptersarestillsupported

Q:IstheDataCollectionHostthesameasIntegrationServiceNode?
A:DCHisaspecialversionoftheIS+PATROLAgent+someKMsthatisusedwithCLM

Q:howdothesemaximumsapplytoamultiserverenvironment.Ifyouhave3bppmservers,(2
servers,andonecentral)istheamountofdevicesrepresentedinthetoptier(centralserver)thenequal
toserver1+server2?
A:Dataisnotforwardedtothetoplevelserver...

Q:SotheISusesaPatrolAgentnowinsteadofaPNetAgent?
A:stillusesthepnetagent

Q:Cloudlifecyclemanagement:isthataseparateproductthanBPPM9?
A:CloudLifecycleManagementsuiteincludesBPPMsolution.

Q:Isthereanyimprovement/enhancementinthedynamicbaseliningandsignaturethresholds
calculation?
A:doyouhavesomethingspecificthatyouneed,nochangesonanalytics

Q:WhatkindofpermissionsareneedforremotemonitoringofOracle?

Q:oksothentoseeadevice'sdata,youstillhavetodothatfromthe"local"bppmserverforthat
device?Whatisthebestpracticeuse/purposeofthe"central"serverthen?
A:Correct.Thedataremainsatthelocal.Events"can"bepropagatedtothetoplevel"enterprise
view"

Q:DocssayonlyONEsamplereport:
https://docs.bmc.com/docs/display/public/bppmreporting90/Sample+reports
A:isthataquestionorstatement?yesthereisonlyonesamplereportintheReportingsolution

Q:IfnodataistransfertotoplevelserverdoesitcontainadbaseonthatTier?
A:Yes,eventscanbepropagatedthereifdesiredthetoplevelserveralsoutilizesanunderlying
database

Q:YesterdayIheardwedon'tSupportSybasewithLINUXonCLM.Cananyoneconfirmwhythisisthe
case?IunderstanditneedsOraclewithLinuxandwecantuseSybase.
A:youarecorrect

Q:WasAtriumOrchestratornotintegratedwithBPPMinBPPM8.6?
A:No,itisintegratedwithBPPM8.6aswellaswithBPPM9.0.butitisaseparatelicensedproduct

Q:andthebestpracticeistoservicemodelatthetoptier?Orhavealllocalmodels?(orisitsomebend
ofcrosslaunchandlocalmodels?)Incloudwegetrequestsforacentralizedviewwithmodelsatthe
top.
A:Thisdependsonthesizeororganizationofyourservicemodels:youcanhaveoneverylargeservice
modelspreadoutacrossmultipleleafservers,oryoucanhavediscreetservicemodelsonleafservers
andthenhavetheabilitytoviewthemcentrallyonmasterserver

Q:WhatistheminimumversionofITSMthatBPPM9canworkwith(forSIMandCIintegrationfrom
CMDB)?
A:Itsupports7.6.04SP4and9.0versions

Q:IfyouhavealeafBPPMserver,andpropagateeventstotoporpresentationlevel.Dowesupport
crosslaunchingGraphingfromthatpropagatedevent?
A:CrosslaunchingissupportedfromCentralServertoLeaf

Q:DoesoneproactivenetagentcanconnecttotwoBPPM9.0servers?
A:no,aProactiveNetagentcanonlyconnectto1BPPMserver

Q:ArethereplanstoincreasethenumbersofconcurrentusersfortheBPPMOperationsconsole?
A:Thiswasjustincreasedto100concurrentusersandwetrytoimprovethiswitheachrelease...

Q:HastheAdminconsolebeenupdatetonotstartifoneisopenedelsewhere?
Priority:N/A
A:PrettysureitactsthesameBill

Q:CanweseenoweventsintheintegrationservercellinthePnetconsole?
A:youcanaddtheremotecellstotheHTMLUIthereisaseparatetabonthelefthandsideneedtouse
theiadmincommand

Q:MyquestionaboutBPPMintegrationto3rdpartyticketingtoolisunanswered..:(
A:Canyoupleaserepeatthequestion?WasthataboutServiceNow?

Q:CanthecellnamebespecifiedduringBPPM9installation?
A:Remotecellorservercell?Ibelievebothcanbesetduringinstall

Q:BPPM9ReportingstillneedOraclewithpartitioningfunction?
A:Yes

Q:whataretheimprovementsinthecachingwithv9.0ifyouhaveHAsetupofBPPMIntegrationagents
andthereisafailoverwithpatrolagentsreportingviafailoverserver
A:ThefailovertimebetweenIShasbeenreduced,butthereisnocachingin9.0

Q:Yes,itwasaboutexistingintegrationwithServiceNow
A:Weareplanningtodeliveritbytheendoftheyear.Youcanemailtomeatagicquea@gmail.comand
letmeknowifyouhaveanyspecificrequirementsaboutthisintegration.

Q:doesBPPM9.0supportmultitenant?
A:Thisisworkinprogressthatwewillbedeliveringnextyear.

Q:CanBPPM9orPAareapplicationHA?
A:yesviaOSbasedclustering

Q:Isitsupportedtofeedseveralreportingserversinto1singleOracledatabase?
A:OnlyforEvents.Ifyouarepullingbothdataandeventsintoareportingdatabase,thenyouwillneed
aseparatereportingdatabaseforeachbppmserver

Q:whyonlywindowsforCLM?whynotLinux...asalltheothersolutionsworkonLinuxwithinCLM
A:Let'stakeitofflinesincetherearecustomersonthiswebinar.

Q:ArethereanyplanstoincludeLinux/SolarissupportforBPPMreportingdbserver?
A:Reportingreferto
http://docs.bmc.com/docs/display/public/bppmreporting90/System+requirements+for+BMC+Proactive
Net+Performance+Management+Reporting

Q:WhatisHardwarereqtforlarge?
A:Pleaserefertothislinkinourdocumentation
http://docs.bmc.com/docs/display/public/PN90/Deployment+architecture


Q:DowehaveEmailadapteravailableinBPPM9toreadtheEmailandgeneratethealert?
A:Wehaveafielddevelopedfeaturethatisavailablefordownloadfromourdevelopernetwork

Q:isbuiltinHAfullyimplementedyet?
A:Plannedfornextrelease

Q:CaneventsfrommultipletoolslikeMOM,SCOM,NAGIOS,SMARTScanbeintegratedwithBPPM0?
A:YesviaeventadaptorsincludingSNMP,

Q:BuiltinHAcapabilitymeansitsapplicationlevelHAorOS?
A:supportOSbasedclusteringtodayOOTBorbuiltinplannedforthenextrelease

Q:whilethemultitenantisnotavailable,mayIassumewecannotsetupBPPMconsolefordifferent
groupstoonlyseetheirownservers?
A:YoucanuseRBACtoallowcertainindividualstoonlyseetheirservers.

Q:isthereanyadapterdevelopedforNAGIOSmonitoringtooltocollectdata?
A:No,wedon'thaveoutoftheboxadapterbutcheckourdevelopernetwork.Wearelikelytohave
somefielddevelopedintegrationsthatarebeingsharedthere

Q:DoesBPPM9.0supportOracle10.2.04orithastobe11g?
A:Seedocs,itisonly11gandabove.

Q:IfweuseservermetricscollectionandhavemultipleBPPMservers,wewillneedseveralOracle
instances.HowcanwegenerateBusinessObjectsreportsifthedataisinseveralOracledatabases?
A:YesyouwillneedmultipleReportinstances.Thisisafeaturethathasbeenaddedtofuture
consideration

Q:Istherebigdataplan/solutionembeddedinthisreleaseyet?
A:wearelookingintothis..nothing100%planned:)

Q:ForBPPMHAinstallation/configuration,theinstructionsfocusontheinstallationasitrelatestoa
2003Serverenvironment.Microsoft'sclusteringconfigurationforinstancesisdifferentfor2008R2.Is
BMCgoingtoprovidesupportdocumentation....
A:ThereisadocumentedprocedureavailableviasupporttocomplywiththeMS2008clustering
recommendations

Q:IsthereadatawarehousefunctionalitywithBPPM9?canweretainservermetricsdatafor3years?
A:thereisanODBCconnectorthatyoucandumpdataouttoathirdpartyDBforlongertermdata
warehousingbutwedontrecommenddatatobestoredthatlongintheperformanceDB

Q:PleaseexplainRBACusageforBPPMOperationsconsole.
A:Cibasedaccesscontroldeterminesusersaccesstoresourcesandactions.

Q:WillthispresentationbeavailableandsenttoparticipantswiththeQ/Aatendofthissession?
A:itwillbepostedontheBMCcommunities

Q:InapastintegrationwithNagios,weplacedtheMCELLAPIonNagiosserverandhaditpassit'sdata
toourBPPM/Cell
A:HiGene,doyouhaveanydocumentationthatyoucouldsharewithusonhowthisintegrationword?
Wecouldmakeitavailableonourdevelopernetwork.youcanemaildetailstome,agicquea@bmc.com

Q:WhatistheminimumversionofBladelogictoworkwithBPPM9?
A:BMCBladeLogicversion8.2and8.2SP1

Q:HowdoestraditionalCapacityPlanning(Predict/Perform)integratewithBPPM?
A:Youcanfindthedetailshere:
https://docs.bmc.com/docs/display/public/bcmco90/BMC+Capacity+Optimization+integration+with+B
MC+ProactiveNet+9.0thenewintegrationwith9onlyworkswiththeBCOnotthePPandyoushould
checkthedocsasonlyasmallselectionofBPPMdatacanbeusedfortheBCOcapacitysolution

Q:WillthispresentationbeavailableandsenttoparticipantswiththeQ/Aatendofthissession?
A:Yes,wewillbecleaningupQ&A,addingmoredetails,andsharingwithparticipants.

Q:WhatOSlevelclusteringprogramsdoyousupportforLinux?
A:LinuxOSClustering

Q:Isthereaconnector/integrationfrom/toHPOpenView?
A:WehaveeventintegrationHPOVO,itisdoneviaadapteravailablefordownloadonourEPDsite,.

Q:InamultilayerBPPMserversarchitecture,whereshouldweactivateServiceImpactMonitoring?at
thechildBPPMserverlevel?
A:Itistypicallydonebestatthepresentationlayer,unlessyouwanttosplitfromorganization
perspectiveyourserviceimpactmodels,andhavesmaller,moredetailedimpactmodelslocally,and
someoftheCIbealsoavailablecentrallytogivetheendtoendperspectivetotheenduserthatmay
covermoreinformationbutnotbeasdetailed

Q:IsthebackupandrestoreofthresholdsavailableinBPPM9?
A:IfyouuseCMA,policiesthathousethresholdsarekeptintheCMA.IfBPPMthresholdsweretobe
corrupted/lost,thenthosepolicieswouldbepushedbackwhenbppmcomesbackup.

Q:WillthenewcellintegrationwithPatrolbringthelogmessageinwiththeevent?

A:Themechanismofeventcollectionhasnotchanged,itisjustmadeavailabledirectlyfromwithin
PATROLagentbyembeddingkeylibrariesandKBfromeventmanagementcell

Q:canaproactiveagentsenddatatoanotherproactivenetagent?
A:noflowisagenttoserver

Q:AretheCIsthatareextractedfromtheCMDBstoredinthememoryoftheBPPMcellforService
ImpactMonitoring?
A:TheyarestoredinthecellandtheBPPMDB

Q:Inlinewithcapacityplanningandsizing:Whattypeofscalability(Vertical/Horizontal)isavailablefor
BPPM9?
A:Someofthiswasdiscussedatthebeginning,checktheBestpracticesdocsonthebmcsupportsite,
BPPM9canbescaledhorizontallywithacentralserverupstreambeingusedasthemaster

Q:Areeventsstoredinbppmdatabase?
A:Yes,bothindatabaseandinbuiltincell

Q:WithregardstoIS,doestheinclusion/exclusionoffiltersinterruptordisabletheautomated
workflow?
A:no

Q:isitpossibletoextracteventsfromdatabaseandreloaditintocellincaseofeventlossincell?
A:ItmaybeeasiertosetupafailovercellforHAreason

Q:isdatapresentincellstoredindatabase?
A:Yes

Q:WillthenewcellintegrationwithPatrolbringthelogmessageinwiththeevent?intheeventlistcan
weseethelogcontent
A:ThebehaviorhasnotchangedcomparingtohaveBEMcollectsevents.Thesamecapabilitiesare
availablenowthateventmanagementcellisembeddedinPATROLagent

Q:howlongareeventsstoredindatabase?
A:Assumingyoumeanthecelldb....itdependsonthemcell.configsetting.Thatisconfigurable.

Q:InascenariowheremultipleBPPMserversarebeingused,howcantheybeintegrated?
A:DistributedServiceModelsandScalingout(CentralServerandChildServers)

Q:IscellHAonlystillsupportedforRemotecells?
A:RemoteCellsYes;HAissupportedforthemaincellintheBPPMserverviaOSclustering

Q:WhatistheminimumOracleversiontobeusedwithBPPM9,incasewegoforReporting
A:OracleDatabase11.2.0.2.0EnterpriseeditionwithPartitioningoption

Q:IdidnotunderstandwhynottopropagateeventsfromchildtocentralBPPMserver?
A:NotalleventsYoudon'twanttofloodtheserver.Onlyeventsthatrefertokeyservices

Q:QuickquestionforHAonthecelllevelcanweuseHAonthemaincellthatisinstalledwithBPPM
evenifweuseitasaSIMcell?
A:HAissupportedontheBPPMservicewithOSbasedclustering

Q:Whatistheoutofboxeventretentionperiodforcell?
A:Thecellholdseventsbasedonthemcell.configsetting.Itsnothowlong...buthowmany.