Cisco Flexible Service

Start Delay

Cisco Flexible Service Start Delay

includes:
Delayed service activation
Delayed service invoicing
Simplified ordering using one tool
Immediate service attach credit

Flexible Service Start Delay in Cisco

Commerce Workspace
Flexible Service Start Delay (FSSD) is an option in Cisco Commerce Workspace.
FSSD in Cisco Commerce Workspace enables eligible Cisco Services Partner
Program 1-tier partners to purchase a service at the point of product purchase and
request a delayed service activation date of up to 60 days from the product ship
date. The benefits of FSSD to partners include increased business optimization,
greater financial flexibility, and order simplicity. The end goal is higher customer
satisfaction for partners.

Increased Business Optimization

Occasionally, products are purchased before they are intended to be deployed. This
may be affected by customer budget cycles, staging activities, complex data center
build-outs, or multilocation projects. Using FSSD in Cisco Commerce Workspace,
partners can purchase a service at the point of product purchase and delay the
service activation date by up to 60 days from the product ship date. This added
flexibility allows increased lead time for product optimization in the business and
delivers greater alignment with enterprise planning timelines.

Greater Financial Flexibility

When partners request to delay their service activation date in Cisco Commerce
Workspace, they will automatically enjoy delayed service invoicing. When partners
request a delayed service activation date the service invoice date is also delayed.
Delayed service invoicing allows more flexible financial planning to align with
customers business needs.

2013 Cisco and/or its affiliates. All rights reserved.

Cisco Flexible Service Start Delay

Service Overview

Order Simplicity
Purchasing a service using FSSD in Cisco Commerce Workspace means partners
can purchase a service and a product on the same transaction, and still benefit from
the flexibility of delaying the service activation date. All quotes, configurations, and
orders will be in one place. Partners will have a single place to engage with Cisco
throughout the purchasing process. This greatly simplifies ordering and increases
overall partner productivity.

Positively Affect Customer Satisfaction

FSSD in Cisco Commerce Workspace will simplify product and service ordering,
allowing partners to purchase both at the same. This capability will increase partner
productivity. In addition, partners will benefit financially from the delayed invoicing.
The end result will be an increase in customer satisfaction.

For More Information

For additional information about FSSD, please visit Partner Central at
www.cisco.com/web/partners/events/commerce_workspace.html or contact your
partner services development manager.
FSSD FAQ
FSSD Step-by-Step User Guide

Americas Headquarters
Cisco Systems, Inc.
San Jose, CA

Asia Pacific Headquarters

Cisco Systems (USA) Pte. Ltd.
Singapore

Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
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URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)