John Leddy

1954 W Ash Street

Griffith, Indiana 46319
Home # 219-934-9110
E-Mail: jleddyman@aol.com

HIGHLIGHTS OF QUALIFICATIONS:
: Experienced in prospecting and servicing License Contractor’s / cold calling.
: 25 yrs. Wholesale Sales.
: Customer Service/Retail Sales Skills.
: Highly focused, met sales objectives and goals.
: Have built long lasting business relationships.
: Acquisition of new products and marketing values.

SKILLS AND ACCOMPLISHMENTS:

: Meet commitments on assignments outlined by Manager
: Directly responsible for customer inquires for proposal/sales and related customer
satisfaction issues
: Generate sales/upgrades through effective outbound telesales
: Tactfully and courteously interface with customers in order to build strong business
relationships
: Proactively utilize strong problem solving skills in order to deliver customer focused
solutions
: Analyze and resolve a wide variety of complex customer business issues
: Educate customers on respective product with business processes and procedures
: Demonstrate active listening and consultative selling skills when promoting additional
products and services
: Exercise multi-tasking skills when managing multiple systems and applications during
customer interaction
: Maintain Departmental/Organizational business goals specific knowledge/skills
: Team player

EMPLOYMENT HISTORY

08/25/2008 – 02/16/2009
The Macomb Group, 34400 Mount Rd. Sterling Heights, Mich.48310 / 586-274-4100
Duties: Answered all incoming calls assisting License Contractors. Put together
Commercial sprinkler bids and pipe design, through vendors. Purchased special ordered
items upon request, via Internet services.

04/04/2008 – 08/15/2008
Trane Company, 5005 Corporate Exchange Blvd. Grand Rapids, Mich. 49512 / 616-971-
1406
Duties: Operated various computer systems in research; assisting HVAC Technicians.
Troubleshooting, roof top Heating & Cooling units, as well as boiler system
replacements.

05/17/2006 – 01/15/2008
Leep’s Supply, 8001 Tyler Street, Merrillville, Indiana 46410 219-756-5337
Duties: Traveled throughout Michigan and North Western Indiana selling residential and
commercial Plumbing products to licensed contractors as well solving P.V.F. product
issues.

09/2005 – 04/2006
Ferguson Enterprises- P.O. Box 2778 Newport News, VA 23609-0778-757-874-7795
Duties: Pulled off Commercial projects from the Builders Exchange network, turning
bids to projects. Purchased HVAC units and parts for Boiler Systems.

01/05/2003 – 08/15/2005
General Plumbing Supply, 510 Ottawa Street, Muskegon, Mich. 49442 / Bus. Closed
Duties: Store Manager: Managed everyday Store duties, Purchased product, acct.
Receivables & Payables, delivery, sprinkler design and repair.

05/2001 – 07/2005
Ferguson Supply, 345 Pleasant Street, Muskegon, Mich. 49442 / 616-456-1688
Duties: Traveled throughout Western Michigan, NWI, selling products. 2- ½ mil sales.

ADDITIONAL RETAIL EXPERIENCE 1976 - 1993

ADDITIONAL COLLEGES ATTENDED:
Santa Rosa College ,Skyline College ,College of Marin ,Jackson College Kalamazoo
Valley Community 10/1981 – 12/1983 Kellogg Community 06/1982 – 12/1983