Professional Documents
Culture Documents
Nature of body
Description
Level of
Participation
Nature of
Standards
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External
assessors
Assessment
components
4 year timeframe
- self assessment (pre-survey);
- survey;
- survey report
- Self Assessment desk top audit
- Self assessment pre survey
- Survey
- Survey report
4 year cycle:
- at year 1 - self assessment;
- at year 2- organisation wide survey
- at year 3- self assessment progress report and address
recommendations from OWS
- at year 4-Periodic Review -14 mandatory criteria to
address and complete recommendations from OWS
Successful organisations accredited for 4 years.
Costs include all associated costs for example travel,
accommodation and sundries and support and guides and
resources etc from ACHS. All resources freely
downloadable from website also. (exclusive of extra on site
or calender workshop education costs). Cost based on
number of days for survey assessment, and ongoing
support from a designated Customer Service Manager and
staff at the ACHS. Cost does not vary according to location
within Australia.
Assessment
timing
Cost
Contact provider directly for this information. See JASANZ website: http://www.jasanz.com.au/showpage.php?file=web/index.htm
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Standards
coverage
Main areas:
5 main areas:
- quality management system;
- management responsibility;
- resource management;
- product or service realisation; and
- measurement, analysis and improvement.
o
o
o
o
o
o
o
o
o
Ratings
Benchmarking
capability
Survey team
composition
continuity of care
access to service ,program delivery and
ongoing care
customer focus
appropriateness of care and effectiveness of
care
quality improvement and risk management
leadership and management;
human resources management;
information management;
safe practice and environment;
LA little achievement;
SA some achievement;
MA moderate achievement;
EA extensive achievement; or
OA outstanding achievement.
As ACHS accredits against specific and precise criteria for
each standard, they are able to benchmark organisations
against like organisations.
From two surveyors on a team. Have approximately 400 +
health care surveyors to draw from. A mix of all survey types
eg management experts, people who work or have worked in
Divisions, GPs and practice nurses etc.
Not certified; or
certified.
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Typical
organisation
accredited
Coverage
Contact and
support offered
Contract details
for organisation
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QICSA (Vic)
Phone: (03) 9479 3983
Fax: (03) 9479 5977
Website: www.latrobe.edu.au/aipc/cqhcs/qicsa
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