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a r t i c l e
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Article history:
Received 26 May 2010
Received in revised form 22 February 2011
Accepted 6 April 2011
JEL classication:
C30
D14
G11
O16
Keywords:
Behavioural nance
Trading behaviour
Psychological biases
Personality traits
a b s t r a c t
This study attempts to group investors (individuals and professionals) into different segments based on
their psychological biases and personality traits and, then, to examine whether, and how, these biases
and traits drive their investment behaviour. The behavioural nance literature suggests four main factors
that inuence investment behaviour: overcondence, risk tolerance, self-monitoring and social inuence.
Adopting this approach, a cluster analysis of data from a representative survey of 345 investors in Greece
identied three main segments of investors: high prole investors (a high degree of overcondence,
risk tolerance, self-monitoring and social inuence), moderate prole investors (a moderate level of
overcondence, risk tolerance, self-monitoring and social inuence) and low prole investors (a low
degree of overcondence, risk tolerance, self-monitoring and social inuence). The major nding of the
analysis shows that the higher the investors prole, the higher the performance of these investors on
stock trading. The results will expand investors knowledge about the nancial decision-making process
and trading behaviour.
2011 Elsevier Inc. All rights reserved.
1. Introduction
Traditional nance theories such as Efcient Market Theory
(Fama, 1965a,b) and Modern Portfolio Theory (Markowitz, 1952)
support the hypotheses of rational investors and efcient markets. However, it is obvious that there are irrational investors in
the market, making random transactions that cannot adequately
be explained by traditional nance theories (Chang, 2008).
Many scholars, such as Kahneman and Tversky (1979), believe
that the study of psychology and other social science theories can
shed considerable light on the efciency of nancial markets, as
well as explain many stock market anomalies, market bubbles and
crashes. Thus, a relatively new theory, called behavioural nance,
has emerged in an attempt to understand the human psychological
biases that are related to the nancial markets. In contrast to traditional nance, which examines how people should behave in order
to maximize their wealth, behavioural nance investigates how
people actually behave in a nancial setting (Nofsinger, 2005a).
The behavioural nance literature has developed a number
of behavioural concepts that explain investment behaviour. This
paper reviews some of the most signicant and reliably mea-
Corresponding author.
E-mail addresses: dkourt10@caledonian.ac.uk (D. Kourtidis),
c),
pchatzog@pme.duth.gr (P. Chatzoglou).
Zeljko.Sevic@gcal.ac.uk (Z . Sevi
1053-5357/$ see front matter 2011 Elsevier Inc. All rights reserved.
doi:10.1016/j.socec.2011.04.008
2. Literature review
Although the relevant literature suggests that there are many
factors affecting peoples behaviour, the emphasis there was to
explore the most important psychological biases and personality
traits affecting investment behaviour. These are overcondence,
risk tolerance, self-monitoring and social inuence. An analytic discussion follows in the next sections and an attempt is made to link
them with investment behaviour.
2.1. Overcondence
Overcondence causes investors to be too certain about their
own abilities and not to weight the opinion of others sufciently.
Furthermore, overcondent investors underreact to new information, or overweight the value of information, but they also hold
unrealistic beliefs about how high their returns will be (Barber
and Odean, 2000). Chen et al. (2004) examined brokerage accounts
in China and reported that individual investors exhibit overcondence.
In spite of the fact that some studies have found no difference in
overcondence between men and women (Lundeberg et al., 2000;
Deaves et al., 2003; Biais et al., 2005), the majority of the literature
suggests that men are apparently more predisposed to overcondence than women (Lundeberg et al., 1994; Barber and Odean,
2001a). Barber and Odean (2001a) have found that males trade 45%
more actively than females, and earn lower returns, while Shu et al.
(2004) have shown that, even though men trade more excessively
than women, their performance is not dramatically lower than that
of women.
This research assumes that overcondence leads to higher trading frequency and volume. Deaves et al. (2003), and Grinblatt
and Keloharju (2009) for example, have documented that overcondence causes additional trading frequency. Glaser and Weber
(2007) have concluded that The higher the degree of overcondence
of an investor the higher her or his trading volume (Glaser and Weber,
2007, 13). Additionally, Dow and Gorton (1997) have found that
trading volume increases when individuals and insiders are overcondent. Moreover, Gervais and Odean (2001) have found that
overcondent investors trade too aggressively and this increases
the expected trading volume. A similar argument that overcondence leads to greater trading activity is made by Daniel et al.
(2001), Hirshleifer and Luo (2001), Wang (2001) and Scheinkman
and Xiong (2003).
Research has shown that overcondence leads not only to
increased trading activity but also to increased probabilities of taking wrong decisions (e.g. buying the wrong stocks). For example,
Odean (1998) supports that an overcondent trader makes biased
judgements that may lead to lower returns. Similarly, FentonOCreevy et al. (2003) and Philip (2007) have documented that
overcondence has a negative impact on trading performance. On
the other hand, De Long et al. (1990) and Wang (2001) support
that overcondent investors earn higher returns than less condent
investors.
Overcondent investors believe they can achieve high returns,
thus they trade often and they underestimate the associated risks
(Benos, 1998; Odean, 1998; Wang, 2001). Barber and Odean (2001a)
and Chuang and Lee (2006) argue that overcondent investors
underestimate risk and trade more in riskier securities.
Last, the trend of using online brokerage accounts is making
investors more overcondent than ever before. Barber and Odean
(2001b) have provided evidence that investors, after going online,
tend to trade more actively and their performance drops. On the
other hand, Choi et al. (2002) have investigated the performance of
online investors and found no signicant difference in the performance of Web traders and phone traders.
2.2. Risk tolerance
Financial risk tolerance, dened as the maximum amount of
uncertainty that someone is willing to accept when making a nancial
decision, reaches into almost every part of economic and social life
(Grable, 2000, 625).
This study supports the hypothesis that demographics inuence
risk tolerance behaviour. This claim is supported by the following
authors. Schooley and Worden (2003) have found that Gen Xers
549
(dened as being born in 19641980) generally have a low propensity for risk taking. Hira et al. (2007) have found that higher age
decreases risk tolerance, while higher income increases risk tolerance. Cicchetti and Dubin (1994) and Grable et al. (2004) have also
found that people with high incomes have higher risk tolerance
than people with lower incomes.
Roszkowski (1998) and Hartog et al. (2002) assume that single,
rather than married, individuals tend to be more risk tolerant. Similarly, Yao and Hanna (2005) have documented that risk tolerance is
higher for single males, followed by married males, then unmarried
females and then married females. Furthermore, Hariharan et al.
(2000) have investigated the behaviour of investors who are about
to retire and they have found that women are more likely to invest
in risk-free securities than men. Grable et al. (2004) and Weber
et al. (2002) have also found that men are more risk tolerant than
women.
Additionally, the level of formal education is found to inuence risk tolerance. Grable and Lytton (1998) and Sung and Hanna
(1996) suggest that greater levels of attained education are associated with increased risk tolerance. Hallahan et al. (2003) considered
education and marital status but they have not found evidence
to support that they are signicant determinants of individuals
attitude towards risk.
Moreover, Keller and Siergist (2006) argue that nancial risk
tolerance is a signicant positive predictor of willingness to invest
in stocks. Specically, they have found that highly risk-tolerant
investors have high-value portfolios and they trade securities frequently (Keller and Siergist, 2006). Further, Dorn and Huberman
(2005) have investigated the determinants of portfolio diversication and turnover and found that risk-tolerant investors and trade
more aggressively. Additionally, a number of research studies have
found that people who are risk tolerant trade more often than less
risk-tolerant people (Tigges et al., 2000; Wrneryd, 2001; ClarkMurphy and Soutar, 2004; Wood and Zaichkowsky, 2004; Durand
et al., 2008).
2.3. Social inuence
A concept that also explains behavioural dispositions is social
inuence. Social attitude has played an important role in these
attempts to predict and explain human behaviour (Campbell, 1963;
Sherman and Fazio, 1983; Ajzen, 1988). This research supports that
social inuence has an impact on investors trading behaviour. This
claim is also supported by Nofsingers (2005b) ndings. Individual investors discuss with, and are affected by (to an extent), their
family members, neighbors, colleagues and friends, as far as their
investment decisions are concerned (Nofsinger, 2005b). In addition,
investors in nancial markets imitate each other. This phenomenon
is referred to as herding (Hirshleifer and Teoh, 2003). Evidence
of herding behaviour among stock-market participants is Wall
Street, which shares aspects of a crowd (Prechter, 2001). When
a large number of investors make similar decisions, it is a possible
cause of market booms and bursts. This is the reason why the popular press often holds investors tendency to herd as responsible.
Hong et al. (2004) have investigated the participation of households in the stock market and they have concluded that social
households are 4% more likely to invest in the stock market than
nonsocial households. Along the same line, De Marzo et al. (2003)
suggest that individuals form their opinions by interacting with
others and an obvious example is that investors decisions are
usually affected by the recommendations made by friends and/or
analysts. Whereas some studies conrm the existence of herding
in nancial markets (Guedj and Bouchaud, 2005), others do not
(Drehmann et al., 2005).
Furthermore, technological advancements have made the production, retrieval and distribution of information much easier,
550
Table 1
Questionnaire design.
Construct
Supporting literature
Items
KMO
Cronb.alpha
Overcondence
Risk tolerance
Self-monitoring
Social inuence
Stock transactions
Volume
Frequency
Performance
7
13
18
6
0.817
0.744
0.754
0.781
0.801
0.671
0.447
0.802
0.5
0.5
0.5
0.465
0.571
0.741
Some of them have been adapted from Wood and Zaichkowsky (2004)
and Keller and Siergist (2006)
faster and cheaper than ever before (Johnson, 2001). The Internet
also seems likely to change the information investors look for and
focus on. For instance, the Internet facilitates comparisons of realtime data, and this has changed investors focus by emphasising the
importance of speed and immediacy.
2.4. Self-monitoring
Self-monitoring is a personality trait, a sort of social intelligence. It is a disposition to attend to social cues and to adjust
ones behaviour to ones social environment (Biais et al., 2005).
It refers to the sensibility for what is considered as a desirable
expressive behaviour in different situations and the ability to
control and modify this behaviour (Snyder, 1974). People high
on self-monitoring have greater social sensitivity than people
low on self-monitoring (Snyder, 1987). Individuals high on selfmonitoring alter their expressive self-presentation for the sake
of desired public appearances and are, therefore, highly responsive to social and interpersonal cues of situational appropriate
performances (Snyder and Gangestad, 1986). On the other hand,
individuals low on self-monitoring are not able, or they have no
motivation, to control their expressive self-presentations. Therefore, their expressive behaviour depicts their own feelings and
thoughts, without being concerned much about what would be
right in the social sense.
This research assumes that high self-monitoring inuences
investors trading behaviour. Highly self-monitored people are less
likely to underestimate the extent to which other players actions
are correlated with their information (Eyster and Rabin, 2005) and,
thus, they should avoid the winners curse (because of incomplete
information and emotional bidders, there is a difculty in determining an items intrinsic value). Indeed, Biais et al. (2005) have
found that investors high on selfmonitoring are unlikely to fall into
winners curse traps and behave strategically, achieving high stock
returns. Further, Alemanni and Franzosi (2006) have found that
self-monitoring increases trading frequency.
3. Methodology
This study attempts to group investors (individuals and professionals) into different segments based on their psychological
biases and personality traits and, then, to examine whether, and
how, these biases and traits drive their investment behaviour. The
selected factors that classify investors into proles through cluster
analysis are the following: overcondence, risk tolerance, selfmonitoring and social inuence. This study makes an attempt to
conrm the relationship between these factors, also taking into
account differences in the investors proles and their trading
behaviour.
3.1. Questionnaire design
A structured questionnaire was constructed and used as the
main survey instrument. First of all, an extensive pretesting with
2
2
2
551
Table 2
Psychological biases and personality traits.
Average
n = 345
Mean
Overcondence
Risk tolerance
Self-monitoring
Social inuence
24.00
27.73
10.32
13.16
St.D.
5.12
4.83
2.44
4.14
Mean
Mean
Mean
St.D.
19.52
25.39
8.52
11.28
3.83
3.94
1.57
3.38
27.42
31.61
11.52
16.05
St.D.
4.14
4.00
2.84
3.31
had been left unanswered. Thus, the total number of valid questionnaires was 345. Of these, 235 questionnaires were completed
by individuals and 110 questionnaires were completed by professionals.
4. Results
Once the constructs had been dened, an overall score for each
of them was calculated. Cluster analysis examines whether respondents scored similarly on a set of variables and seeks to identify
a set of groups with the greatest possible distinction (Keller and
Siergist, 2006). This study used K-means cluster analysis because
this method is appropriate (unlike hierarchical clustering) for large
data sets (n > 250). Due to the fact that some variables were measured on different scales, they were standardised to assume equal
impact on the computation of the distances between cases. A range
(25) of clusters was tested and the greatest distinctiveness (with
the appropriate signicance) among the groups was provided by a
3-cluster solution. The results suggest that 3 signicant subgroups
exist within the investor sample, each with different psychological
and personality characteristics (Table 2).
In addition, an ANOVA test has shown a statistically signicant difference (p < 0.05) between the clusters for all the constructs
(Table 3). Interpreting the results of this table, each investor segment identied could be labelled as follows: high prole investors,
moderate prole investors and low prole investors. High prole
investors are those who have the following characteristics as far
as the four main constructs examined are concerned: high degrees
of overcondence, risk tolerance, self-monitoring and social inuence. Moderate prole investors are those who score moderately
on overcondence, risk tolerance, self-monitoring and social inuence, whereas low prole investors are those who have a low
degree of overcondence, risk tolerance, self-monitoring and social
inuence. To validate the distinctiveness of the clusters, independent sample t-tests were conducted on the mean ratings of each of
the four constructs between clusters (Table 3). The results indicate
the existence of statistically signicant differences between each
cluster (except for the risk tolerance of low and moderate prole
investors). We also ran crosstabulations between clusters for several demographic and trading characteristics. A detailed discussion
of the ndings from these analyses is provided in the next sections.
4.1. Prole analysis
4.1.1. High prole investors
The majority (83%) of the respondents were men, which does
not differ much between proles (Table 4). High prole investors
HP-MP
HP-LP
MP-LP
0.000*
0.000*
0.002*
0.000*
0.000*
0.000*
0.000*
0.000*
0.000*
0.223
0.000*
0.066*
24.87
26.03
10.85
12.02
3.83
3.86
1.52
3.97
119.68
87.97
52.83
102.37
Table 4
Demographic and socioeconomic prole of clusters.
HP
n = 118
MP
n = 115
LP
n = 112
83%
17%
86%
14%
86%
14%
77%
23%
29%
32%
24%
12%
3%
34%
34%
23%
7%
2%
26%
33%
22%
14%
5%
27%
30%
26%
15%
2%
27%
48%
25%
19%
39%
42%
30%
54%
16%
34%
50%
16%
9%
41%
28%
19%
3%
7%
37%
22%
28%
6%
12%
39%
26%
21%
2%
10%
46%
36%
8%
0%
68%
32%
42%
58%
77%
23%
88%
12%
Average
n = 345
Gender
Male
Female
Age
2535
3645
4655
5665
>65
Educational level
High-school
University
Master
Income level
<15,000
15,00030,000
30,00050,000
50,000100,000
>100,000
Type
Individual
Professional
are mainly young respondents with 68% of them being less than
45 years old (relatively younger than the investors in the other
groups), having a higher educational level (42% of them hold a Master degree) and having a signicantly (Table 5) higher income level
(34% of them earn more than 50,000 euros annually) than investors
in the other 2 proles. Additionally, the high prole includes signicantly more professionals than any of the other 2 groups.
The primary characteristic of this group is the high score on all
the psychological biases and traits compared with the scores of the
same traits of the other 2 groups of investors (Table 2). Thus, high
prole investors have signicantly higher overcondence (mean
27.42) than investors in any other group. This is expected due to
the large amount of professionals included in this prole. Kourtidis
et al. (2011) have found that that professionals score higher on
psychological biases and personality traits (overcondence, risk
tolerance, social inuence, and self-monitoring) compared to the
individual investors. As Chen et al. (2004) have found, experienced
investors are more prone to overreact due to behavioural biases.
Furthermore, Grifn and Tversky (1992) have documented evidence that experts are more overcondent than non-experts.
Table 5
Signicance between demographic and socioeconomic prole of clusters.
Table 3
Signicance between psychological biases and personality traits.
Overcondence
Risk tolerance
Self-monitoring
Social inuence
St.D.
Gender
Age
Educational level
Income level
Type
*
HP-MP
HP-LP
MP-LP
0.938
0.032*
0.010*
0.041*
0.000*
0.059*
0.057*
0.000*
0.000*
0.000*
0.072*
0.774
0.056*
0.115
0.032*
552
Table 6
Basic trading pattern of clusters.
Portfolio value
Stock volume
Stock returns
Protable stock transactions
Average
n = 345
Mean
HP
n = 118
Mean
69.411
8.916
14.08
55.77
111.136
13.542
20.86
60.25
MP
n = 115
Mean
62.211
6.599
11.30
54.33
LP
n = 112
Mean
32.845
6.421
9.81
52.53
Portfolio value
Stock volume
Stock returns
Protable stock transactions
*
553
Table 8
Other trading characteristic of clusters.
HP-MP
HP-LP
MP-LP
0.066*
0.017*
0.020*
0.050*
0.000*
0.016*
0.023*
0.012*
0.086*
0.869
0.811
0.561
Investment experience
<5 years
510 years
>10 years
Check stock prices
Daily
Weekly
Fortnightly
Monthly
Quarterly
Frequency of stock transact.
Daily
Weekly
Fortnightly
Monthly
Quarterly
Semi-annually
Investment horizon
Long term
Medium term
Short term
Portfolio allocation
Saving accounts
Mutual funds
Bonds
Stocks
Other investments
Stock indexes
ASE 20
ASE 40
ASE 80
Other
Insistence in stocks with bad
performance
Investment policy*
Stop loss
Max prot
Target price
Wait and see
Investment information*
TV news
Newspaper
Balance sheet
Fundamental analysis and
technical analysis
Financial announcements
Internet
Financial analysts
Friends
Relatives
Roumors
Investment decision making
Athens Stock Exchange
Stock prospects
Personal/psychological reasons
Returns
International stock exchanges
Liquidity
*
Average
n = 345
HP
n = 118
MP
n = 115
LP
n = 112
17%
34%
49%
10%
20%
70%
17%
36%
47%
24%
46%
30%
62%
17%
2%
10%
9%
86%
7%
1%
5%
1%
61%
21%
2%
8%
8%
37%
25%
3%
17%
18%
12%
8%
7%
18%
14%
41%
21%
11%
12%
25%
15%
16%
10%
8%
8%
15%
17%
42%
4%
5%
2%
14%
11%
64%
56%
31%
13%
48%
37%
15%
62%
29%
9%
58%
26%
16%
24%
12%
6%
55%
3%
26%
10%
4%
55%
5%
24%
10%
7%
56%
3%
24%
17%
6%
52%
1%
54%
22%
12%
12%
42%
52%
24%
13%
11%
46%
57%
18%
13%
12%
52%
51%
24%
10%
15%
30%
20%
17%
16%
61%
19%
19%
25%
60%
18%
23%
17%
53%
23%
10%
4%
70%
37%
40%
34%
36%
40%
42%
54%
64%
37%
33%
39%
38%
36%
44%
14%
14%
34%
28%
19%
12%
4%
12%
42%
40%
19%
6%
1%
9%
39%
28%
19%
9%
4%
11%
24%
18%
20%
20%
8%
15%
30%
19%
18%
14%
10%
9%
28%
15%
24%
15%
13%
5%
30%
32%
4%
13%
13%
8%
35%
15%
12%
15%
6%
17%
554
Table 9
Signicance between other trading characteristic of clusters.
Investment
experience
Check stock prices
Frequency of stock
transact.
Investment horizon
Long term
Medium term
Short term
Portfolio allocation
Saving accounts
Mutual funds
Bonds
Stocks
Other investments
Stock indexes
ASE 20
ASE 40
ASE 80
Other
Insistence in stocks
with bad
performance
Investment policy
Stop loss
Max prot
Target price
Wait and see
Investment information*
TV news
Newspaper
Balance sheet
Fundamental
analysis and
technical
analysis
Financial
announcements
Internet
Financial analysts
Friends
Relatives
Roumors
Investment decision making
Athens Stock
Exchange
Stock prospects
Personal/psychological
reasons
Returns
International stock
exchanges
Liquidity
*
HP-MP
HP-LP
MP-LP
0.001*
0.000*
0.015*
0.000*
0.000*
0.000*
0.000*
0.000*
0.001*
0.015*
0.145
0.079
0.095*
0.037*
0.803
0.513
0.521
0.070
0.632
0.857
0.233
0.988
0.190
0.556
0.040*
0.492
0.478
0.042*
0.907
0.069*
0.648
0.491
0.469
0.224
0.063
0.847
0.734
0.736
0.935
0.876
0.263
0.235
0.005*
0.233
0.140
0.367
0.403
0.015*
0.811
0.457
0.180
0.274
0.493
0.057*
0.000*
0.134
0.359
0.009*
0.002*
0.010*
0.432
0.579
0.040*
0.000*
0.362
0.163
0.000*
0.000*
0.896
0.402
0.000*
0.023*
0.367
0.000*
0.008*
0.022*
0.818
0.570
0.092
0.262
0.008*
0.763
0.000*
0.007*
0.115
0.713
0.942
0.001*
0.250
0.646
0.044*
0.003*
0.320
0.013*
0.952
0.516
0.355
0.067*
0.328
0.751
0.740
0.712
0.074*
0.957
0.098
0.632
0.076
0.183
555
Gorton, 1997; Glaser and Weber, 2007; Deaves et al., 2003), as well
as stock trading frequency (Alemanni and Franzosi, 2006; Grinblatt
and Keloharju, 2009; Glaser and Weber, 2007), the evidences about
its relation with stock performance are both positive (De Long et al.,
1990; Wang, 2001) as well as negative (Barber and Odean, 2001a;
Benos, 1998; Daniel et al., 1998; Odean, 1998; Philip, 2007).
The main concern, therefore, is that one should look at the relationships between trading behaviour dimensions and the various
psychological biases at an one-to-one basis in order to be able to
come up with a meaningful conclusion concerning the overall effect
at these biases on trading behaviour.
In this study, cluster analysis identied three investor proles,
the low, moderate and high investor proles, with each one of them
exhibiting different trading behaviour. The results of the analysis
show that the higher the investors prole, the higher the performance of these investors on stock trading. Unfortunately, one may
assume that the characteristics of high prole investors lead to a
winning strategy in stock markets. In this research, high prole
investors are those scoring high levels on the psychological biases
and personality traits examined. Specically, they are overcondent and risk-tolerant investors with, also, a high degree of social
inuence and self-monitoring, who have better performance than
investors from other proles. Thus, these investors own high-value
portfolios, trade high volumes of stocks and make transactions
more frequently compared with investors from the other proles.
Therefore, high trading frequency and high stock volume do not
negatively affect investment performance but may lead, under specic conditions, to a better performance. Also, high risk taking
and high overcondence seem to inuence stock returns positively
(high prole investors results).
Furthermore, high prole investors, among other sources of
investment information, emphasise the information provided by
fundamental and technical analyses and, generally, nancial statements. Some other characteristics of investors in this prole are the
target price investment policy they adopt and their large investment experience. High prole investors trading behaviour may
be explained by the large proportion of professional investors
(Shapira and Venezia, 2001; Sharma, 2006) who are included in
this group, but also by their high degree of overcondence, risk tolerance and self-monitoring (Wang, 2001; Biais et al., 2005; Dorn
and Huberman, 2005; Durand et al., 2008; Grinblatt and Keloharju,
2009). On the other hand, low prole investors underperform in
stock markets, trade rarely and their major characteristics, compared with the investors in other groups, are their low scores on
psychological biases, personality traits and investment experience.
Additionally, moderate prole investors level of psychological
biases, personality traits and trading performance is somewhere
between the high prole and low prole levels.
This is an exploratory study to be used as a starting point for
the understanding of the characteristics (overcondence, risk tolerance, social inuence, self-monitoring) of investors (including
both individuals and professionals) and their trading behaviour.
The results show that high scores on psychological biases and personality traits (thus overcondence, risk tolerance, social inuence
and self-monitoring) are associated with high scores on aspects of
trading behaviour such as trading performance, trading frequency
and trading volume. This study may provide investment advisors
with a framework to understand clients attitude and thus allow
advisors to give better advice to their clients depending on each
clients prole. Finally, this study also offers insights into investors,
as they can understand the trading behaviour of each investors prole and compare it with their own investment characteristics, their
trading behaviour and their performance. Ultimately, it will provide a framework that will help investors understand how biases
and traits affect investment decisions and thus they may be able to
become aware of and overcome them.
556
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