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The economic development in the 21st century depends on implementation of policies, programmes and projects not on
making them, but on implementing them. That, in turn, depends on how effectively we follow-up. We believe that RFD
represents that effective instrument. If someone has a better instrument, we are ready to debate and look at alternatives.
But our research has led to the conclusion that RFD represents an effective way. Today, it covers 79 departments and there
are 800 responsibility centres. Anybody who takes a single rupee from the consolidated fund of India, has to specify the
results that are given in return. Sixteen States have started implementing it and more are in the pipeline.
All this should be said from the ramparts of the Red Fort. Unfortunately, even people in the government do not know it fully.
Smart governance means that you have the ability to communicate. It is not about the perception of government, neither on
achieving results. There are many governments which have achieved results. It depends on how you treat your citizens and
clients. On top of that, it depends on how you communicate. That is the key. Communication is very important in every area,
especially from the top.