TASHEEL

STUDENT NAME:
STUDENT ROLL NO:

[Year]

Table of Contents
Acknowledgement .......................................................................................................................... 3
Letter of transmittal......................................................................................................................... 4
TASHEEL ....................................................................................Error! Bookmark not defined.
Introduction: ...................................................................................Error! Bookmark not defined.
Overview of Tasheel Services: .....................................................Error! Bookmark not defined.
Statement of Problem:....................................................................Error! Bookmark not defined.
Objective Statement: ......................................................................Error! Bookmark not defined.
Continuation of Tasheel system is to avoid: .............................Error! Bookmark not defined.
Arrangement and Approach of study: ............................................Error! Bookmark not defined.
Target Audience and Methodology: ..............................................Error! Bookmark not defined.
Organizational Management strategies: .........................................Error! Bookmark not defined.
Vision: ............................................................................................Error! Bookmark not defined.
Mission:..........................................................................................Error! Bookmark not defined.
Objective: .......................................................................................Error! Bookmark not defined.
Management related organizational Analysis: ...........................Error! Bookmark not defined.
Management related organizational Analysis: ...........................Error! Bookmark not defined.
Marketing related organizational analysis: ....................................Error! Bookmark not defined.
Conclusion: ....................................................................................Error! Bookmark not defined.
Bibliography ..................................................................................Error! Bookmark not defined.

Acknowledgement
To my parents for giving me this opportunity to get quality education from a
prestigious university. They have been highly supportive and were always there by
my side to support me in every possible way. They are the first ones to give me the
courage to see life from a different perspective.
To my college, instructors and supervisors to be kind enough to guide me through
every phase during my education. Without their help and moral support, it was not
possible for me to meet my educational goals.
To Tasheel for giving me the opportunity to work as an intern in their prestigious
organization and to know the essence of practical life.

Letter of transmittal
This report is the internship report of my role as an intern at the Tasheel. All the
facts and details are my personal observations and experiences. To work as an
intern at the Tasheel was a tremendous experience. I got a chance to visit almost
every department of Tasheel. Since, I was allowed to move inside the organization
freely being an intern, I was able to learn even more than I was expecting.
In a few days, I got personally involved with the organization and I was feeling
that I was a permanent employee of Tasheel. I tried hard to accomplish my goals
as instructed by my supervisor. I took all the ownership of my actions and I felt as
if I was a part of Tasheel.

TASHEEL
Introduction:
Tasheel is an online system which is owned and run by the government. Its goal and function is
designed to simplify all labor related processes. The primary objective is also to encourage an
environment free of papers. This system has proved to be highly efficient as it reduces costs and
increases output. It allows companies, various typing centers and the Ministry of Labor to make
payments through an online system. This reduces time and money which has resulted to be an
asset for the government.
The Ministry of Labor needs to print the official documents for each employee who is hired.
They also need to print the documents for the existing employees every year for the renewal of
employment contract or making changes in that contract. The physical paper work was hectic
and required a lot of time for processing. According to Ministry of Labor, the wastage of time
was the wastage of money and coming up with such a service was badly needed to make the
processes fast and convenient. This service has helped the government sector as well as the
private sector. The clients across UAE greatly value the importance of this service and not only
clients but the citizens of UAE are also at ease because of this efficient and unique service.
Through Tasheel, companies do not have to physically submit the documents and payments.
Critically, this is a tremendous achievement of the Ministry of Labor. It a huge advantage for the
companies as it facilitates the companies to manage their resources in an effective and most
efficient way. It reduces plenty of hurdles of the companies and brings peace of mind. Since, this
responsibility is taken up by Tasheel, companies have found to focus on other important aspects

of their businesses rather than wasting time and resources on submitting the documents and
payments physically.
Tasheel system provides pervasive services for its clients. These services cover all the
requirements and a full range of application process service along with the ease of making
payments through an online system. These services are highly in line with the requirements of
the Ministry of Labor. The quality standard maintained by Tasheel is one reason that
government is thinking to expand this system even wider to serve the people of UAE. The
Ministry of Labor has appointed a number of agents to operate across the Emirate. They have
emphasized the importance to opening up Tasheel service centers in most of the locations of
UAE to broaden the level of Tasheel services. Typically, the duties of an agent working at
Tasheel center are wide and vital in managing the system most appropriately. These services
are:
Registering new users by providing them with user ID and password
Ensuring error free transactions
Training clients for using Tasheel services
Providing technical assistance and support
Handling and sorting the applications updating them on online Tasheel system
Making the archives for the use of Ministry of Labor

Overview of Tasheel Services:

As per the ministry of Labor, Tasheel reflects a partnership between the government and private
sector to provide optimum services. Tasheel services were introduced in 2006 and since then, a
prominent boost in the opportunities for employing local men and women in the private sector is
observed. At present, Dubai has 28 Tasheel centers which are run by a force that includes 685
men and women. It is expected that nine new centers will be opened in Dubai shortly. In two
years, the rate of customer satisfaction has reached to 78% which is a result of consistent efforts
to improve the service. Ministry of Labor is focusing on to expand the number of Tasheel
services even wider. Tasheel services have greatly reduced the pressure and crowding from the
Ministry of Labor and government is trying to broaden this scope.
The minimum fixed monthly salary at Tasheel centers is Dh6000. There is 70-80% Emiratis
employed in these centers and the women working in these centers are even getting Dh26, 000
monthly salary. The first Tasheel center was opened in Ajman and after this; a number of
centers were opened in Sharjah and the North Emirates. The Ministry of Labor has ensured that
the standard of service remains the same across the country.
http://www.uaeinteract.com/docs/Tas%E2%80%99heel_centres_epitomise_publicprivate_partnership/53431.htm

Statement of Problem:
When a state of affairs come up that point toward the continuation of a tasheel system with
different corporation and businesses with labor rules and regulation, the corporation should
scrutinize the origin source not just the circumstance, and what can be ended to tackle them.

If audit of tasheel system stumble on the equivalent or comparable concern over and over
again it could signify that your development to recognize core basis and dispense
dependability for locating in position counteractive and precautionary actions is not
functioning.

In the same way, if you have taken achievement, but you are still not assembling
standards, it could signify that the counteractive actions (controls) themselves are not
efficient or require to be enhanced to superior tackle the root cause(s) of the concern.

So based on this we have to find out that continuation of tasheel system should be or not.

Objective Statement:
Continuation of Tasheel system is to avoid:

Be deficient in of senior organization backing and obligation

Stoppage to dispense a senior manager with accountability and answerability for

executing the system

Companionship endeavor to generate a system that is additional complicated than their

existing company management system.

Organizations deem that the communal fulfillment of objectives of the system wills
divergence with industry aims and goals.

The organization generates additional or replacement employment that organization

considers does not adjoin any worth and is not incorporated into day-to-day maneuver of
the business.

Superior management be unsuccessful to frequently gauge and evaluation the efficiency

of the system and create essential development.

Arrangement and Approach of study:

Significance of contemporary study will come to pass from import of increase in the
development of Tasheel system within organization day by day and in developing economy of
world. Completion of this study will bring three aspects together.
First, theoretical knowledge: It will be about the relationship between the continuation of
Tasheel system and impact on economy of world by focusing on investigating the concurrent and
synchronized situation. Literature of Tasheel and previous system and theories will also help out
to inflate the extent of theoretical application.
Second, professional knowledge: In practice, result will show the relationship between Tasheel
system and Economy and will assist the owner managers to implement the system efficiently and
effectively in their organization at every level to improve the organizational performance and
profitability.
Third, personal knowledge: This research will help to increase the researchers own knowledge
about the significance and characteristics of system, its architecture and its impact on
organization and its relationship with the key performance indicators (KPIs) and profitability of
organization.

Target Audience:
Communiqu specialist and practitioners in indict of encouragement and responsiveness getting
higher. Target Audience occupies practitioners and communiqu experts in indict of conniving a
communiqu approach on familial labor. It elaborates the endeavor and goals of a communiqu
campaign recognize a variety of target groups and the explicit behavioral revolutionize

objectives to be place for both of them as well as the recommended tactics and conduit to
promote such change developed in UAE.

Methodology of Research:
In selecting a research design, there are three types of business research: Exploratory, descriptive
and causal.
Type of study depends upon the research questions that researcher wants to find out in his study.
This is designed to depict the characteristics of tasheel practices in Economy and find out the
impact of applications. So, research type is descriptive and causal as well. Along with the
tasheel practices, research will also find out the cause and effect relationship between
applications. In summing up, descriptive and causal research has been chosen for this research.
Type of investigation is next step for research. According to the research problem defined above,
causal and correlation both type of investigation will be used. In this study, researcher wants to
investigate in two ways; first, the relationship between the system and its progress.Next step for
the researcher is to find out the type of setting. Is it contrived or non-contrived?
In this study setting will be non-contrived. All data will be collected from associated
organization located in UAE. Study will be in natural environment to see the relationship
between, so it will be field study and field experiment.
For this research study Questionnaire will be designed with set of questions related to research
problem, to which respondent will answer with exactly definite alternatives.
Questionnaire will be:

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1) Personally administered
2) Mailed to the respondents
3) Electronically distributed
Furthermore Questionnaire will be designed to test the hypotheses and to gather the relevant
information from the respondents of Tasheel associated organization process.
Moreover, in this research close ended form of questionnaire will be selected because
respondents find it interesting and easy to choose the options instead of giving random answers
and additional comments. In other words, respondents come across with marked out categories in
a closed question.
UAE will be defined as target population from where sample will draw. But due to limitation of
time and funds it will not be possible to study all sectors. This symbolizes the major portion of
economy in country.
In Short two things will fetch into contemplation.
1. Data should reflect the population.
2. Cost should not increase in process of collection of data.
Based on these requirements stratified sampling technique will be suitable for this research.
Sample size will be 50, which will be collected from different areas.
We will use Microsoft Excel 2007and SPSS for data processing.

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Corporate Description:
Strategic Management:
Much of employment relatives in the centralized subdivision are imprudent, with small or no
development occupied. Both manual labor and organization fritter much point in time and
endeavor responding to each one other, but hardly ever splurge time demanding to build up
effectual and efficient approaches to demeanoring labor relatives to accomplish the goals of
the society and the amalgamation. A labor relations premeditated plan is an attempt to do just
that-to recognize the goals in labor relations preferred by labor or administration,
independently or in cooperation; to conclude the approach needed to attain those goals; and
to expand the actions desirable to carry out that tactic. Developing such a strategic plan
permits the parties to shift away from merely act in responding to each other, towards a loom
where they have a apparent understanding of the most excellent way to operate efficiently to
complete the mission of the organization and attain their labor relations goals.

An effectual strategy integrates the most excellent loom to trading with both labor law and
labor relations. Labor law entails acquaintance and information of the Federal Service LaborManagement Relations decree, pertinent case law, and the parties' communal haggling
agreement. Labor relationships covenant with the different ways legislative body of labor
and management treaty with each other.

A strategic arrangement can be constructive not just for parties who are having tribulations in
the demeanor of labor relations, but also for social gathering with a triumphant relationship
who desire to be in cooperation plan additional augmentations in their relationship. In adding

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together, a labor relations premeditated sketch can be advantageous not only for employee
who fancy to enlarge cooperative plans for their labor-administrative relationship, but also
for those employee who desire to increase their own entity plans on how unsurpassed to deal
with the other organization.
Each organization should have its possess undoubtedly defined put of aims for its labor
relations curriculum. Emergent labor relations deliberate arrangement makes available an
organization with a premeditated loom to having the sort of labor relations it deems will be
nearly everyone valuable to its own institutional wellbeing. Furthermore, even the
improvement of a shared deliberate arrangement should be herald by the development
independently by both labor and management of an indulgent of what options are obtainable
for approaches and what approach best fits their requirements.

For organizations who have conventional joint venture committee under Executive Order
such ruling body in attendance an outstanding opportunity to ascertain a joint labor relations
strategy. For those organizations that do not have a enterprise commission input, a labor
relations strategic map permits them to widen ways to accomplish their relationship to
successfully contract with each other so as to preeminent assemble their particular needs.

In influential whether there is require for a employment relations premeditated preparation,

labor and administration should each one solicit themselves the following questions:

Are we contented with the in attendance labor-management affiliation at the organization?

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 If we are demeanoring conventional adversarial labor family members, are we being

triumphant; in other words, are we captivating often sufficient?
Are we spending more instances trading with momentous place of work issues than
we spend responding to actions by the other side?
Are we pleased with the consequences of our labor-management enterprise
committee?

Organizational Chart:

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Vision:
Tasheel is organized to form all your labor related processes, improve output volume, increase
efficiency giving you peace of mind.
Mission:
Tasheel is an online government system designed to simplify all labor related processes, perk up
output amount and augment competence. It permits companies and typing centers to create
online transactions and payments to MOL, supporting a paperless environment. Through
Tasheel, companies do not have to worry about physically submitting payments or documents
a key element that contributes to efficiently and effectively managing resources. It brings peace
of mind and allows companies to focus on other parts of their business.
Objective:
Main objective is also to encourage an environment free of papers. This system has proved to be
highly efficient as it reduces costs and increases output. It allows companies, various typing
centers and the Ministry of Labor to make payments through an online system. This reduces time
and money which has resulted to be an asset for the government.
Business

and

Functional

Strategies:

The practical echelon of the association is the level of the working divisions and responsibility.
The premeditated problems at the well-designed echelon are related to commerce development
and the worth chain. Purposeful level approach in advertising, investment, maneuvers, human
resources and Research & Development engross the growth and harmonization of resources all
the way through which commerce unit echelon strategies can be implement resourcefully and

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efficiently. The human being source professionals association in putting mutually other
functional areas strategies is decisive to the on the whole accomplishment and should be
expectant.
Purposeful units of an organization are implicated in higher-level approaches by provided that
contribution into the business unit altitude and communal level line of attack, such as on
condition that information on possessions and competences on which the higher-level strategies
can be pedestal. Once the higher-level approach is residential, the functional units interpret it into
distinct action-plans that each section and subdivision or division must achieve for the approach
to be successful.

Organizational Analysis:
Management related organizational Analysis:
Management forecaster, often called administration advisors, recommend ways to perk up an
organization's effectiveness. They give recommendation managers on how to construct
organizations more lucrative through condensed costs and augmented revenues.

Assemble and systematize information about the dilemma to be solved or the course of action
to be enhanced

Conference personnel and demeanor on-site explanation to establish the techniques, apparatus,
and employees that will be desirable

Scrutinize monetary and other data, as well as profits, expenses, and service reports

Expand solutions or substitute practices

Counsel new systems, actions, or managerial revolutionizes

Make proposals to organization through appearance or in print reports

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Bestow with managers to make certain that the changes are working.

Human Resource related organizational Analysis:

Reimbursement, remuneration, and job analysis specialists demeanor reimbursement programs
for employers and may concentrate in explicit areas such as pensions or spot classifications. For
example, job consultants, irregularly called position classifiers, assemble and scrutinize detailed
information about job duties in order to practice job descriptions. These descriptions elucidate
the duties, guidance, and proficiency that each job necessitates. Whenever a hefty organization
initiates a new job or assessments existing jobs, it calls upon the connoisseur acquaintance of the
job analyst.

Marketing related organizational analysis:

Regardless of the partial number of studies on the labor market dynamics in low down- and
middle-income countries, topical scrutiny of fundamental marketplace state of affairs are
opening to divulge the significance of considerate such dynamics and of couture policy rejoinder
to the inimitable conditions of each country. To demonstrate this point, we at the moment twist
to some examples of scrutiny that make available constructive imminent into the dynamics of the
labor market.

Account Related Organizational Analysis:

A association between construction and feature of manufacturing. Even though the ratio used to
compute labor efficiency makes available to determine of the effectiveness with which inputs are
worn in a financial system to manufacture goods and services, it can be deliberate in various
ways. Labor productivity is equivalent to the ratio between a quantity determine of output (gross

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conjugal product or disgusting value added) and appraise of input use (the total number of hours
worked or total services).
Labor productivity = volume measure of output / measure of input use
The quantity determine of output echo the goods and services twisted by the workforce.
Numerator of the ratio of labor efficiency, the volume compute of output is measured either by
nasty household product (GDP) or nasty assessment of products and services added (GVA) for
value added as taxes are barred.
The gauges of input use reproduce the moment in time, stab and proficiency of the workforce.
Denominator of the ratio of labor efficiency, the input determine is the nearly everyone
imperative feature that influences the calculation of labor productivity. Labor input is measured
either by the total numeral of hours effort of all persons working or total employment.
Conclusion:
All the way through Tasheel, corporation does not have to actually put forward the credentials
and expenditures. Significantly, this is a remarkable accomplishment of the Ministry of Labor. It
a gigantic improvement for the organization as it make possible the organizations to administer
their possessions in an effectual and most proficient way. It diminishes abundance of obstacles of
the companies and conveys tranquility of mind. Since, this accountability is taken up by
Tasheel; organizations have set up to spotlight on other significant features of their businesses
rather than assassination instance and resources on offers the credentials and expenditure
actually.

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