CUSTOMER ID CREATION

In Finacle a customer must have a cust_id ,it is a prerequisite for opening an account. Customer_ID
is generated through menu _CUMM i.e. Customer Master Maintenance. We can open any number/or type of
accounts with single Cust_id, of a customer . From Single cust_Id account can be opened from any CBS
branch.
Silent feature of Customer_ID
In finacle Customer_ID is a system generated number. It is unique number for the bank . This
feature captures customer related information and keeps it in a separates independent account.
On the basis of cust_Id once recorded at data center we can open an account from any branch
falling within the preview of Data Center.
It is possible to t freezing and unfreezing on all accounts opened under single cust_Id.
The customer Debit and Credit preferential interest can be specified . The percentage will be
added to the interest rate applied for the accounts of the customer.
There is facility for listing all account opened under single customer id.
Under Single cust_Id accounts can be opened multiple currencies.
Customer level tax facility ( TDS ) and concept of floor limit is available .
Customer creation requires filling in the basic information pertaining to a customer as
follows:
Option
Code
Description
Mandatory
<G>
General Customer Detail
Yes
<E >
Customer Currency Detail
Yes
<M>
Customer Minor Detail Optional
<N>
Non Resident Customer Detail Optional
<T >
Trade Finance Detail Optional
<U>
Buyer or Seller Limit Detail
Optional
<P>
Persons Detail
Optional
The other details e.g. minor details, Non Resident Details, Trade Finance Details etc. are required to
be fed only when the customer id is created for such type of customers and these become comandatory at that time.
A- Minor account
: In case of minor ( i.e. minor flag is Y ) , then minor details like date of birth,
guardian particulars etc. are mandatory .
B- Staff account
: In case customer is staff ( i.e. Staff flag is Y ) , then staff no , Emp_Id are
mandatory.
C- N R I account
: In case customer is NRI ( i.e. NRI flag is Y ) , then passport detail
become mandatory. Detail is given in N option.
D- Trade Finance Account : In case customer is Trade Finance customer ( i.e. Trade Finance Y ),
then buyer / seller limit , export and import detail
become mandatory. Option is T .

Creation of Customer_ID
1- Invoke Menu CUMM
2- Function available :
A-ADD
C-COPY
D-SUSPEND
I-INQUIRE
L-LIST
M-MODIFY
U-UNSUSPEND
V-VERIFY
X-CANCEL.

- To Add new record.

- To copy a record.
- To suspend Cust_Id ( After suspending Cust_Id, System does not allow to open new
account under suspended cust_Id.
However previous account opened with such cust_Id remain operative.
- To Inquire cust_id
- List Cust_Id
- To modify Cust_Id
- To revoke suspended cust_Id .
- To Verify Cust_id

- To Cancel cust_Id.

For creation of Customer_id we have to select A for ADD.

1. Function: A for ADD and press F4.
System shall take you over to the next block against the field Customer Name.
2. Title Code (Mandatory): The first Field is for the title i.e. Mr., Mrs. etc. Press F2 for the
list and go to the respective title by pressing down arrow key. Select the title by pressing
Shift+F4; or if you know the title, type the same in field provided as defined in the list. Press

Tab to go to the next field i.e. customer name.

3. Customer Name (Mandatory): Write down the full name (Mandatory) of the customer of
whom the customer_id is being created. Press Tab to go on to next field.
4. Short Name: (Mandatory field) Enter Short name of the customer of maximum 10
Characters. This short name shall be used anywhere in the package at the field provided
for short name for making inquiry in respect of accounts. Press Tab to go on to next field.
5. Type (Mandatory) Press F2 for list and go to the respective type by pressing down arrow
key. Whether a customer is a Trader or Other Individual can be selected by pressing
Shift+F4. Press Tab to go on to next field.
6. Primary Sol (Mandatory) shall appear by default. This is your Service Outlet Id. Press
Tab to go on to next field.
7. Status (Mandatory) by default it will appear as 999 i.e. Others. If the customer is Blind,
Parda-Nashin woman etc, same can be selected from the list available by pressing F2.
Press Tab to go on to next field.
8. Status as on (Mandatory) by default system shall display BOD date (Begin of Day i.e. the
date in which system is working), but can be changed to back date if required. Press Tab
to go on to next field.
9. Group to be left blank, as it is not required. Press Tab.
10. Occupation of a customer (Mandatory field). It can be selected from the list available or
its code can be entered manually. Press Tab.
11. Gender valid values are M for Male, F for Female and O for others. Press Tab.
12. Constitution (Mandatory) of a customer whether he is Individual, Joint, Trust etc.; can be
selected from the list or its code can be entered and Press Tab.
13. Staff, the field may be Y if the customer_id is created for a staff member and N for non staff
member.
14. Staff No. (Mandatory field if Staff flag is Y) this is to be filled in case the staff flag as
described above is Y. But, in case staff is from any of the CBS branches then his
employee id is to be given. Else, enter STAFF. For ex-staff members, enter STAFF in this
field.
15. Minor, fill Y in case the customer is a minor, else enter N. Further, in case the minor flag is
set as Y then it becomes mandatory to fill in the customer minors details by selecting M
option (discussed later in this document).
16. Bank Code, this need not to be filled in. However, 024 is Punjab National Bank , bank code can
be given.
17. Non Resident, enter Y if the customer is non resident and also capture the non resident
Details by selecting option N for Non Resident Customer Detail (discussed later in this
Document).
18. Nat. id card no.: enter national id card no. if any, this is required for verification of address,
in case the customer wants to give this. Otherwise, this can be left blank.
19. Date of birth (Mandatory field if Minor Flag is Y): this is applicable in case the customer
is minor. However, this can also be filled in if the customer-id is being created for Senior
Citizen.
20. Marital status: is to be given Y if married or N if not married.
21. Introducers details (Mandatory): Customer_id: the Customer_id of existing customer,
Who is introducing this customer, is to be given. If the cust_id is entered, system will
Automatically pick up the name of the introducer. Customer id need not to be entered in
Case the introducer is not an existing customer in any of the CBS branches.
22. Name: applicable in case the customer_id is not to be given and introducer is not a
Customer in the CBS branches.
23. Introd. Status: to be selected from the list by pressing F2 and then Shift+F4, is to know as
to who is introducer.
24. Frequency for Statement: may not be necessary to be filled in as this is required to be
filled in at Account Level. This is applicable in case of generating combined statement of all
the accounts of the customer. If the Combined Statement field is set to Y (3rd page), then
the frequency for statement need to be filled in. Press F6, the system shall display next
screen or next page on which the details of addresses of customer is to be filled in.
25. Address Type: Valid values are C, P & E (Mandatory field). Enter C for Communication
Address (which is by default appearing), P for Permanent Address and E for Employers
Address. Depending on the type of address selected in this field, system will print the
address on the communications to be sent to the customer or on his/her pass book.

Communication Address (Mandatory if Address Type is C) : Within this City, State,

Postal Code, Country (Mandatory fields), Phone No., Telex No., Email_id, Swift code
and if the Swift Code of a customer or of Bank may also be filled in. Press F6. System
shall display next page.
Permanent Address (Mandatory if Address Type is P) : Within this City, State, Postal
Code, Country (Mandatory fields), Phone No., Telex No., Email_id may be filled. Press
F6. System shall display next page.
26. Employer Address (Mandatory if Address Type is E) : as stated above, similar details of
the customer can be filled in here in addition to Mobile no.
27. Combined Statement (Mandatory field): By default value in this field is N. Enter Y if
customer is to be enabled for combined statement of accounts of this customer. If this field
is made Y, then statement of frequency (1st page) must be entered.
28. Language Detail: Lang Code: may be left blank or select from the list by pressing F2 and
select by pressing Shift+F4. In fact this is the language code in which the Finacle shall
work.
29. Nat Lang Name: may be left blank. Press F6. System shall display next page.
30. Customer Classification: Community: this can be selected from the list by pressing F2
and then Shift+F4, as to which community the customer belongs.
31. Caste: valid code can be entered from the list.
32. Health code: though now a days this is not valid, yet can be filled in from the list available.
33. Customer Rating: customers rating, as it is assigned at the time of making an advance to
a customer whether his rating is AA, A+, A or B, can be entered.
34. As on: is the field on which the rating is assigned.
35. Cr. Card Holder: valid values are Y or N, can be entered here.
36. Card Details (Mandatory if Cr. Card Holder is set to Y): this is a free text field, the details of
Cr. Card can be entered here.
37. Customer Preferential till Date: May be left blank. Enter the date till which the customer is
entitled to Customer Preferential Rate. But in our bank we generally give Account
Preferential Rate and not the Customer Preferential rate.
38. Customer Tax Details: TDS Exempt end date: Enter date up to which the customer is
exempted from the tax; if no date is fed in, then the customer will always be eligible for TDS
as per rules. Further, this detail is applicable in case of TDS exemption in Term Deposits
when a customer submits 15H form.
39. Tax Slab: this is by default TDSGE (TDS general category), however, the other slab can
also be selected from the list available, which can be seen by pressing F2.
40. TDS Cust_id: this is applicable in case there is joint account and the Customer_id is to be
given here from which the TDS is to be deducted.
41. TDS Exempt submission Date: this is the date on which the TDS exemption certificate is
submitted to the Bank.
42. TDS Exempt Ref. No.: enter the reference number of TDS exemption certificate.
43. TDS Remarks: any remarks related to TDS can be entered here.
44. PAN/GIR No.: enter the PAN/GIR number of Customer. Press F6, the system will display
the next page of Customers Financial Details.
45. Customer Financial Details as on: enter the date on which the customer assets were
Evaluated.
46. Financial Yr. End month: enter the financial year and month for the customer.
47. Currency Code: enter the currency code.
48. Business Assets: enter the business assets of the customer.
49. Property Assets: enter the value of assets held in the form of property/ies.
50. Investments: enter the value of assets held in the form of investments.
51. Net worth: enter the net worth of the customer.
52. Deposits: enter the deposits of the customer in other bank.
53. Limits with other banks/institutions: enter customer credit limits with other banks or
Institutions.
54. As on: enter as on date for credit limits.
55. Fund Based: enter the total fund based limits of the customer.
56. Non-Fund Based: enter the total non-fund based limits of the customer.
57. Offline cum Debit Limits: enter maximum allowed offline debit transactions limit in home
currency.

58. Managers Opinion: enter the managers opinion about the customer. Press F6, the
system will display the next page of Customers Charge Details.
59. Charge Turnover Required: the default value has been set as N, however, it can be set
as Y if customer wise charges report is required.
60. Charge Code: this can be selected from the list.
61. Acct Level Charges Account: account number of the customer from which the charges
are to be recovered may be entered.
62. Sol_id: enter the sol id of the branch where the above account is maintained.
63. Cust Level Charges Account: enter account number for debiting customer level charges
e.g. charges for combined statement which is defined in the customer master.
64. Passport No (Mandatory field, if Non Resident flag is set to Y on the 1st page of General
Details): enter Passport Number of the customer.
65. Issue Date: enter date of issue of passport.
66. Passport Details (Mandatory field, if Non Resident flag is set to Y on the 1st page of
General Details): enter other details of passport.
67. Expiry Date: enter passport expiry date.
68. Purge Allowed? By default it is given N. As at present no purging is allowed, therefore,
this flag is not required to be changed.
69. Purge Remarks: this is the text field any remarks can be entered here. But as no purging
is being done, it can be left blank.
70. Allow Sweeps? : By default value of this field is N, however, if sweeps is to be allowed
between the accounts of a customer then it may be set as Y.
71. DSA id: May be left blank.
Press F6, the system will display the next page of Free Text Fields. D
72. There are 15 free text fields provided: enter any information relating to customer which
could not be captured in the previous 6 pages and press F6. The system will take you over
to the very first page of the customer master maintenance.
Press F4; the cursor will be placed at Enter Option Block.
Currency Details:
Press F2, the system shall display the list of various options available and select E (Customer
Currency Details) by pressing Shift+F4. Press F4. The system shall display the following screen:
As it is displayed in the message bar above press Explode to go to the details screen,
please press Ctrl +E to explode this screen. The system shall display the following type of screen:
Following four fields are displayed:
1) Withholding Tax % (by default it is 0.0000)
2) Floor Limit for With Holding Tax (this is also 0.00 by default)
3) Customer Preferential % (Cr.)
4) Customer Preferential % (Dr.)
Fields 1 & 2 may be filled with 0 (zero). Fields 3 & 4 may be left blank.
Field 1 and 2 are not to be changed and shall remain as it is. In case of 3 & 4 provided for
Customer Preferential % Credit and Debit any +/- rate of interest can be given which will provide
extra or less interest in case of Cr. and charge extra or less interest in case of Dr. in all his
accounts opened in this customer_id. However, these fields are also not required to be filled in
and shall remain unchanged.
Press F4 and system shall come back on the previous screen of E details.
If the customer wants to open his account in some other currency then another currency can be
added to his customer master. For adding another currency Press Down Arrow Key, the star (*)
appearing just before the Currency already entered, will come down and second currency can be
entered in the currency column or can be selected from the list, which appears by pressing F2,
and selecting it by pressing Shift+F4 key. The following type of screen will appear:
Explode it by pressing Ctrl+E key, again the following 4 fields shall appear:
1) Withholding Tax % (by default it is 0.0000)
2) Floor Limit for With Holding Tax (this is also 0.00 by default)
3) Customer Preferential % (Cr.)
4) Customer Preferential % (Dr.)
Repeat the process as described above.
Press F4; the cursor will be placed at Enter Option Block.
If no more information is required to be captured then press F10.
The system shall save the Customer creation details and generate Customer_id Number prefixing
by D alphabet and suffixing 8 numerals e.g. D12345678.

Note :
A. If the Minor flag on the 1st page is set to Y, and then Customer Minor Details must be
Filled in.
B. If the Non Resident flag on the 1st page is set to Y, then Non Resident Customer
Details must be filled in.
C. If the Trade Finance flag on the 1st page is set to Y, then Trade Finance Details must
be filled in.
If the customer is a Minor, then make a minor flag as Y and the system shall automatically take
you over to the Minor Customer Detail page as displayed below:
Date of Birth shall be displayed by the system itself picking up from the 1st page of General Detail
and accordingly shall calculate date of Majority and display the same as shown in the above
screen.
Guardian Code (Mandatory field) shall be selected from the list as to who shall be the guardian.
Guardian Name (Mandatory field) is the text field and the name of guardian can be entered here.
Address (Mandatory field), here the address of Guardian can be entered.
City (Mandatory field) can be selected from the list available.
State (Mandatory field) can be selected from the list available.
Postal Code (Mandatory field) i.e. Pin Code of the place of guardian can be entered here.
Countrys name (Mandatory field) can be selected from the list. However, generally it will be IN
i.e. India. Press F4, the system shall again take you back on the page of general details.
In case the customer is a Non Resident, then on the first page of General Details, Non Resident
Flag is to be made Y. The system shall take you over to the page No. 6 as displayed above. The
Necessary details are to be captured pertaining to the non resident customer. Also in the Enter Option
Field, select Non Resident Customer Detail by entering option as N in the option block and press F4,
the following screen shall be displayed:
Nationality (Mandatory field): press F2 for list; select the country by pressing Shift+F4.
Date of becoming Non-Resident: enter the date on which the customer became Non Resident.
Country Code: press F2 for list; select the country by pressing Shift+F4.
Country Type: valid values are B for Bilateral and E for External.
Relation Code: code of relation with the person, residing locally is to be given here. Select the
code from the list available by pressing F2 and then by pressing Shiftf4.
Relative Name: enter the name of relative. This is a text field.
Local Address, City, State, Postal Code, Phone No. enter respective details in these fields.
State, Country can be selected from the list available, which can be seen by pressing F2.
Telex No. enter telex no. if any and Non Resident Becoming Resident, enter date on which
the non resident customer became resident. Normally this date shall remain blank till the customers
status is non resident.
Additional information to Open a Trade Finance account :
If a customer is a Trade Finance Customer, enter Trade Finance Customers flag Y and in the
Option block enter T for Trade Finance Customer Detail in Enter Option field and press F4.
The system shall display screen fill Name, Address, City, State, Country will appear by default. Enter
Telephone No., FAX and
Telex, if any. Code given by Central Bank: enter Exporter/Importers code assigned by RBI.
Code given by Trade Authority: enter the code allotted by the Trade Authority.
Exp/Imp? Enter valid values, E-Exporter, I-Importer, B-Both, P-Exporter eligible for RPC, A- Exp
and Imp eligible for RPC, O-Others.
Native: enter Y if the customer is a native of the country, else N.
Review Date: enter Importer/Exporter latest review date, if any.
SSI? Enter Y if Small Scale Industry, else N.
100% EOU? Enter Y if a 100% Export Oriented Unit.
Status: Valid values are E, I & B. Enter E, for Export Caution, I for Import Caution & B for Both
Import and Export Caution, else left blank if no caution is to be marked.
Party Const: Enter the constitution of the customer as to whether he is an Individual, Company
etc. The same can be selected from the list (Press F2 for List) & (Shift F4 for selection of a code
from the list)
Special Party? Enter Y, if the customer is a special party, else N.
Party Type: Select from the list available as to whether the party is an Importer, Exporter or
Other. The other code is also available.
Production Cycle: Enter the number of days required to process and ship the goods for export.
After the above fields have been captured .

Press F6 to go to the next page:

Forward Contract Limit: enter forward contract limit, if any, specified for the party.
DC Sanctioning Authority: who has sanctioned the documentary credit limit, its valid code from
the list available, is to be entered here.
FC Sanctioning Authority: enter the code of sanctioning authority of Forward Contract as per the
list available.
Authorized Signatory 1, 2 & 3, enter the name of authorized signatory in the columns provided.
DC Margin Percentage: enter margin prescribed for Documentary Credit.
DC Sanction Expiry Date: enter the date on which the DC Sanctioned limit is to expire.
DC Next Number Code: enter code for generation of DC number as per the list available or select
from the list by pressing F2 and then ShiftF4.
Inland Trade Allowed (Mandatory field): enter Y if inland trade allowed, else N.
Remarks: enter remarks if any. Press F4, the system shall take you over to the enter option field.
Enter U for capturing detail of Buyer or Seller Limit Detail and Press F4.
Here the details of Buyers and Sellers of the customers can be captured.
Drawee Code: enter the drawee code of the customer, (this code can be captured through the
menu option FPCM Foreign Party Code Maintenance). Enter the party code in the first column, go
on to the next field by pressing Tab and enter whether applicable U for Usance Bills and S for
Sight Bills. Here U and S do not have any validations. Go to the next field. This field is applicable
to delete flag, which need not to be filled in. This is applicable in case the detail of any party is to
be deleted. Press Tab for next field.
Enter/Select Currency Code from the list (press F2).
Press Tab, enter limit upto which limit import from this party is fixed.
Press Tab, enter Utilised Import Limit so far.
Press Tab, enter similar details for Inland Bills in the next two columns. Similarly capture the
details of Export Limit for export to a particular party. Press F4, system shall take you over to the
option block again.
Persons Details:
In this option detail of persons associated with the company like Director, Guarantor etc. can be
entered. Enter P at the Option Block and Press F4; the system shall display the following screen:
Enter the customer id of the related person and press F11, the system shall display the name of
the person whose customer id is given here. Press Tab, enter the relation code of the person
from the list available with F2. Press F4, the cursor shall appear on to the Option Block. The
necessary information relating to a customer creation is complete.
Press F10 to COMMIT. System shall generate a Customer_Id.
CUSTOMER ID VERIFICATION:
The verification of a customer creation can be done by the different user through the menu option
CUMM.
Invoke Menu :
Menu Option CUMM: Press Enter: Function: V (verify), press Tab or Enter Key, enter
Customer_id generated by the system or Press F2 the system shall display list of all the
customer_id created/modified pending for verification, select the customer_id (which is to be
verified) by pressing Shift+F4. Press F4, the system shall display the particulars of the customer
entered in General Details. Press F6, the system shall display the next page. Visit all the 7 pages
of General Details by pressing F6 (six times) and check the details entered by the user. When
F6 is pressed for 7th time the system shall display the first page of General Details. Press F4, the
cursor shall blink at the option block. Visit Currency Details by entering E at the option block and then
by pressing F4. Explode the
currency screen by pressing Ctrl+E. Press F4 twice, the cursor shall blink at the option block
again.
If no other details are entered, press F10 to commit. The system shall display the message
Record Verified, which effectively means that the cust_id is verified.

Important :
Following options need to be visited, during verification, for the Minor, NRE, and Trade Finance
Customers.
a) In case of Minor, capture G, E and M details before verification.
b) In case of Non Resident Customer, capture G, E and N details before verification.
c) In case of Trade Finance Customer, capture G, E, T, U (if applicable) details before verification.
d) P (Persons Details) can be captured wherever required.
The Customer Creation and Verification is thus complete.

MODIFICATION OF A CUSTOMER_ID
System allows modifications of customer_id details, through the menu option CUMM.
Menu option CUMM. In function field, type M (Modify), enter Cust_id in the Customer id field and
Press F4. The system shall display General Details of the customer. Modify the details wherever
necessary. Follow the steps as explained in creation of cust_id.
In case of a modification is done in customer_id, the same is required to be verified by the other
user. The verification procedure is the same as described above through the same menu i.e.
CUMM.
In case, if any modification in the record of Customer_id has been erroneously done, the
Same may not be verified. Only the user who has modified the details can cancel the same. The
system
shall cancel all the modifications effected last which are not verified and restore its previous status.
To cancel the modifications, in function field of CUMM, enter X (Cencel), enter the cust_id in
customer id field, Press F4 twice and Press F10 for commit.
SUSPENDING A CUSTOMER_ID
A customer_id can be suspended in Finacle. The suspended customers existing accounts will
continue to be operated upon but new account using the same customer_id can not be opened
during the currency of his customer_id Suspension. However, the suspended customer_id can be
Unsuspended again.
The suspension of a customer and its verification can take place through menu option CUMM.
A customer can be suspended by entering D in the Function Block and Customer_id, which is to
be suspended, followed by pressing of F4 twice and then F10 for Commit; the same is required to
be verified by the other user. The verification can be done through menu option CUMM, by
entering V in the function block and after entering Customer_id, which has been marked as
suspended, by pressing F4 twice and then F10, for Commit, the verification of a suspended
customer is complete.
To unsuspended a customer the procedure is exactly the same (as described above) except entering
U (for unsuspended) in place of D above in the Function field of CUMM menu option. The rest of
the procedure is the same. This also requires verification.
INQUIRY OF A CUSTOMER
Inquiry of a customer can be made through menu option CUMM or CUMI. Invoke menu option
CUMM, Enter I (inquiry) in the Function field, enter Customer Id of a person whose Customer
Details are required to be inquired into. By pressing F4 system shall display the details of a
Customer. Various details pertaining of a customer can be inquired into by entering required
Option in the option block and then by pressing F4. The next page/screen can be visited by
Pressing F6 as described above. Similarly, inquiry through CUMI can also be made because the
System displays the same screen as it displays in CUMM menu option.
CUSTOMER SELECTION
Customer Selection, I.e. selection of customer id/s or customer/s or inquiry of a customer, can
be made through the menu option CUS filling in various parameters available therein. This is a menu
option through which we can select a particular type of customer/s by opting criteria .
We can enter Name or Short Name & Press F4; system will display all the customer ids,
Created starting with the said name of all the SOLs. If the said selection is to be made only of a
particular SOL, then SOL id can be given, the system will display the records as per selected criteria
by Reducing its information to the said SOL only. Similarly, selection of customers can be made by
Giving any criteria as available in the above screen. The selected records can be further exploded
by pressing Ctrl +E keys, to see more details. For the convenience of User, we have shown a
selection, which has been made on the basis of Community. This can be selected (by pressing
ShiftF4) from the list available (PressF2) then After selection & acceptance, the screen which will
appear is shown on next page. A user may Select any record and explode the same by pressing
Ctrl+E. The system shall display the details of the customer, same as CUMM/CUMI, function I.
CHANGE CUSTOMER_ID
If a customer_id is to be changed of an account, as it is required in case of migrated accounts,
Where a customer is having more than one account and during migration each account is assigned
a different customer_id, then by using menu option CCA, Customer_id of an Account can be
Changed. Change of Customer_id can be done even after the account is verified.
HOW TO CHANGE CUSTOMER_ID
Menu option CCA (Change Customer Id of Account)
Screen shows various fields in this menu option.
Invoke menu option CCA.

1. Function M (Modify)
2. A/c No., enter Account number of which cust_id needs to be changed and Press F4.
System will display the cust_id of the Account No. entered. The cursor will blink on
Customer Id field displaying the existing Customer Id of the account as shown below:
3. Customer id, change the Customer id and Press F10 to commit.
Change in Customer_id needs to be verified by another user through same menu option i.e.
CCA.
PROCEDURE FOR VERIFICATION:
Invoke menu option CCA, enter V (verify) in Function field, fill in Account Number (or
select Account No. from the list by pressing F2 and then Shift F4) and Press F4. System
shall display the changed Customer_id. Press F10. The Customer_id will stand changed.
Summary
1. Customer_id is created through menu option CUMM.
2. G: General Details & E Currency Details are mandatory to be filled for each type
of customer creation.
3. Customer creation for Staff: Enter the Staff Flag as Y in General Details and enter his
PF Number in Staff No. Field, if he is a staff of a CBS implemented branch. If the staff
member is not from the CBS implemented branch or Ex Staff member then enter
STAFF.
4. Customer_id creation for Minor: Enter the Minor Flag as Y in General Details and in
Addition to the G & Edetails i.e. Currency Details also enter the minor details through
sub option M (Customer Minor Details).
5. Customer_id creation for Non Resident: Enter the Non Resident Flag as Y in General
Details. Also enter the Non Resident Customer Details through sub option N, in
addition to G & E details.
6. Customer_id creation for Trade Finance customer: Make the Trade Finance Customer
Flag as Y in General Details. Also enter the Trade Finance Details through sub option
T in addition to G & E details.
7. Fill other details if required.
8. Verify Customer Creation
CUSTOMER MASTER PRINT:
For printing the customer master
Invoke menu option CUMP.
Through this menu option printing of customer master can be done by giving a customer_id or
range of customer_id. This report can also be generated on the basis of selecting various
other criteria like Customer Group, Occupation, Constitution, Sector, Sub sector, Health Code, Rating,
Community, Suspended, Staff only, Minor only, Non Res. Only, Authorized, Purge Flg etc.
Invoke menu option CUMP, enter users name in the Report to Field and fill in the other criteria, on the
basis of which the report is to be generated, & Press F4. A small window on the screen will appear.
Enter the values as follows:
Fore/Background?
F
Print Required?
N ( BG Queue (leave Blank)
Press F10 to commit. Press F3 to go back to the main menu. Invoke menu option PR (Print
Report). To view this report make sure that (greater than sign) > is appearing before the name of
the report you want to view. Enter T in the field in which the cursor is blinking & Press F10. The
system will display the report. Press F4 to scroll up the report and Press F4 to scroll down the
report. For printing the report, please position > sign before the report you want to print and Press
Ctrl E. Fill No. of Copies field as displayed in the screen on next page and Press F4 to come
back on to the previous screen. Enter P in the column in which the cursor is blinking and Press
F10. The report will start printing. In this regard please make sure that before printing the report
Ilinkweb and Printer must be on.