QUESTIONS

Satisfactory response

The candidate should answer the following questions:

1.

You have just installed windows 98. During testing, it fails

to start after the starting Windows 98 message appears.
What should you do to troubleshoot this problem? Name at
least two ways.

2.

You have configured a dual-boot system consisting of

Windows 98 in FAT 32 partition and Windows 2000 using
NTFS partition. You checked your Windows 2000
installation and it looked good. However, when you boot to
Windows 98 you cannot see the files in the NTFS partition.
What might be the source of the problem?

3.

You have successfully installed Windows 2000 Professional

and want to check your drives for errors. Name one way of
checking for errors.

4.

You want to set up a dual-boot scenario between Windows

98 and Windows 2000. How would you do this?

5.

What are the possible causes if the printer is not

responding?

6.

What are the possible causes if the printer is not

responding

Power problem
no driver
Cable not connected

7.

What is the problem when you hear one long and two short
beeps from a computer?

Graphics card/Video card

8.

What is indicated by a series of long beeps?

System memory problem

9.

What two command files are used by DOS to configure a msconfig

computer?

10. You installed a newly purchased sound card to your Hardware Compatibility
computer. Upon rebooting you found that the new device is
not recognized by the system. Moreover, your modem,
which has always worked perfectly, has stopped
functioning. What may be the problem?
Give the solution

11. What is the correct way to use the protocol utility

IPCONFIG in a Windows 2000 environment?
12. Transmission Control Protocol/Internet Protocol (TCP/IP)
is a collection of protocols that help manage Internet
communication. Each computer running TCP/IP must
have a unique IP address assigned to it. What is an IP
address? Describe its format.
13. You set up a network where each computer acts as a
client and server and in which each user shares others
resources, including printers. What do you call this
setup?
14. Sending and receiving electronic mail (e-mail) is a
common benefit of the Internet. Assuming a user has
access to the Internet on a properly configured PC, what
is required before a user can begin using e-mail?
15. What type of backup that copies selected files only if they
were created or modified since the previous backup, but
does not mark then as backed up?
16. What is the correct sequence to start the Windows 2000
backup program?
17. What do you call the executable file for Microsoft Backup
for DOS?
18. What do you call the executable file for Microsoft Backup
for Windows 3.x?
19. What will you type at the DOS command line to start the
Microsoft Anti-Virus?
20. What program in the Control Panel can be used to create
a startup disk?
21. What do you call the option in the Configure Screens
menu?
22. From what file does the MSBACKUP program in DOS
receive its settings?