Client Name

Address
Address
Management Professional with 9 years of operations management, marketing, business
development, and financial experience. Will utilize diplomatic negotiating skills to initiate and
grow long-term business and professional relationships, as well as consult and advise clients on
business opportunities. Experience includes development of quality teams and programs,
management of client relationships, strategic planning, continuous quality improvement, and
financial analysis to establish profitability goals and benchmarks.
Strengths:
Managing P&L statements; utilizing business acumen to identify and react toward sales and profit
growth opportunities.
Interviewing clients, assessing needs, and developing business plans that accomplish client and
company goals.
Offer highly effective communication, organizational, business development, and leadership skills.
Experience includes representing a product line and developing/delivering professional sales
presentations.
Motivating business associates to reach and exceed aggressive organizational goals; highly regarded
as a team player.

PROFESSIONAL EXPERIENCE

Commented [J1]: Just a few overall thoughts

Phone
we need to make many facets of the
Email
document
more consistent. Items like
misaligned employment dates, different
sized fonts and missing periods may seem
insignificant, but they can absolutely hurt
your chances with a hiring manager.
Commented [J2]: Not a bad start here! You
have a nice collection of keywords that will
help your document pass through computer
gatekeepers. You should consider adding a
title at the top though, such as Finance
Specialist, Business Analyst or simply
Professional Summary.
Commented [J3]: Leading with words like
offer or provide will not garner you the
appropriate attention. Choose stronger
language to position yourself as an achiever
instead of a doer.

EMPLOYER, Location I would delete these dots they may interfere with a computer review 2012 2013
General Manager
Controlled all aspects of operations. Supervised and trained multi- unit staff of eight and successfully
improved productivity of staff.
Monitored productivity to keep cost of producing loans to a minimum
Increased business and market development by nurturing and managing relationships with referral
sources (real estate agents, finance companies, and bank loan officers) which resulted in a high
volume of new business.

Deleted:
Commented [J4]: Conveying leadership is
good I would move it to the next line.

Key Achievements
o
o
o
o

o
o

Increased profitability by 92.77% Achievements should be same font size as duties

Increased sales by 58.55% Lets frontload these by moving the % to the front
Focused heavily on marketing through community involvement, Customer
Appreciation Days, Giveaways, School Marketing to teachers and parents, etc.
Upon hire date took multiple unprofitable locations and through heavy marketing,
management and team motivation brought each stores profit in to the Black
within 30 days.
Profits increased steadily each month.
Consistently received excellent evaluations with Monthly bonuses based upon
profitability, growth, ROI, and total accounts.

Commented [J5]: This format is odd and

hard to flow through. Consider listing your
duties in paragraph form and your
achievements with the black bullets you
have now.

EMPLOYER, Location................................................................................................................................................................................ 2010 - 2012

Commented [J6]: Do you have any numbers
General Manager
Applied effective sales management and leadership skills to enhance marketing, advertising,
to back these achievements up?
community relations, and business retention for this automobile dealership.
Advised ownership group on management solutions to improve: (1) sales efficiency and profitability,

(2) employee relations, and (3) sales margins.

Monitored all finance transactions and ensure maximum F & I profitability on contracts.
Drove corporate-level profitability and productivity, expanded service/revenue capabilities, and
improved employee relations through effective leadership, motivation, and empowerment.
Trained sales/operations staff on procedures of selling and underwriting loans
Implementation of new business methodology resulted in sales increases.
Hired, trained, directed and evaluated sales and support personnel (no period here, we should either
include one or omit the periods throughout the rest of the document)
o
o
o

Created an atmosphere of product/service knowledge and improved staffs ability to

work toward solutions for customers needs.
Selected for the accelerated leadership program out of 96 General Managers.
Branch was in the top 10 out of 96 branches.

EMPLOYER, Location................................................2010
Adjunct Business Professor - Introduction to Business Economics
Developed lesson plans for instruction of adult students in business technology.
Continually evolved curriculum and develop effective techniques for expediting students retention of
industry specific data.
Developed and managed relationship with students to determine their developmental needs.

Commented [J7]: Always add a header at the

top of page to help your reviewer move
seamlessly through your document.

Commented [J8]: Great achievement why

were you selected? Who selected you? How
long did the leadership program last and
what did it cover? Answering these questions
will help provide a bit more detail on what is
a real differentiator.

EMPLOYER, Location 4/08 - 10/10

Commented [J9]: Again, I would advise you

to omit the sequence of periods. If you
decide to leave them in, be sure to space
them out the same distance for each job
description.

Screened, interviewed, hired, trained and supervised staff of 120 employees (Another great
leadership achievement I would add this to the beginning)

Formatted: Font: Italic

Store Manager
Directed all phases of the day-to-to day operations for this major retail operation with revenues
exceeding $2.2MM per year on the store level.
Turned around a store which was performing below corporate profit expectations; through effective
customer service, staff development, and seasonal merchandising.
Utilized effective organization, staff development, operations control, leadership, motivational and
business development skills to prompt consistent revenue and profit growth.

Prior Positions: EMPLOYER

Title, 2006 2008
EMPLOYER
Title, 2004 - 2006

EDUCATION
STRAYER UNIVERSITY
Degree

Commented [J10]: Generally, its a good idea

to summarize positions like this if they came
more than 10 or 15 years ago. Since this was
only 8 years in your past, I would add 3 to 4
lines describing your key roles and any
achievements.

8/09

UNIVERSITY OF TENNESSEE, Martin, TN

Degree

Commented [J11]: Lets discuss what to

include here to fill out page 2. A big chunk of
white space looks like you ran out of skills to
list we can add a Technical Expertise
section or information on your community /
volunteer activities.