Professional Documents
Culture Documents
Islamabad
1.
2.
3.
4.
5.
Planning
Organizing
Leading
Staffing
Controlling
Introduction
History
HBL established operations in Pakistan in 1947 and moved its
head office to Karachi. Our first international branch was
established in Colombo, Sri Lanka in 1951 and Habib Bank
Plaza was built in 1972 to commemorate the banks 25th
Anniversary. With a domestic market share of over 40%, HBL
was nationalized in 1974 and it continued to dominate the
commercial banking sector with a major market share in
inward foreign remittances (55%) and loans to small
industries, traders and farmers. International operations were
expanded to include the USA, Singapore, Oman, Belgium,
Seychelles and Maldives and the Netherlands.
On June 13, 2002 Pakistan's Privatization Commission
announced that the Government of Pakistan had formally
granted the Aga Khan Fund for Economic Development (AKFED)
rights to 51% of the shareholding in HBL, against an
investment of PKR 22.409 billion (USD 389 million). On
February 26, 2004, management control was handed over to
AKFED. The Board of Directors was reconstituted to have four
AKFED nominees, including the Chairman and the
President/CEO and three Government of Pakistan
nominees.51% share held by the Agha khan fund for economic
development.5% shares are held by the general public.44% shares are held
by the GOP.HBL have 1400 branches all over the world.HBL have 12000
employees. 4 directors are nominated from Agha khan foundation.3 directors
are nominated from GOP.
OUR BRAND
Our brand identity is the outward expression of what we stand
for as an organization.
VISION
Enabling people to advance with confidence and success.
MISSION
To make our customers prosper, our staff excel and create value for
shareholders.
Values
Our values are the fundamental principles that define our
culture and are
brought to life in our attitudes and behavior. It is our values
that make us unique and unmistakable. Our values are
defined below.
Excellence
This is at the core of everything we do. The markets in which
we operate are becoming increasingly competitive, giving
our customers an abundance of choice. Only through being
the very best - in terms of the service we offer, our products
and premises - can we hope to be successful and grow.
Progressiveness
Top Management
2) ORGANIZING
How you assigned work to your subordinates?
We give them a task and ask them to perform this task within a specific
period. And they are performed.
Yes in our organization the subordinates have the direct and easily access
to the top managements. We have open door policy.
2) LEADING
How you motivate your subordinates to work hard?
By giving them allowances also give them medical facility and
bonuses.
4) STAFFING
Do you arrange training programs for your subordinates?
Yes we arrange training programs for increasing the efficiency of the
employees, like arrange the workshop, and send them abroad for high
skills.
5) CONTOLLING
How you set the bench mark of your employees?
Our job is target related job. We give the employee a task and employee
should perform this task in a given period.
Are there any rules and regulations about the dressing of the
organization employees?
Yes organization is very strict rules about the dressing. They must come
in proper dress.shalwar qameez is not allowed
MIDDLE MANAGEMENT
Planning
2) ORGANIZING
If you are not achieving your selected objective, what you can
do?
We review the plan and review our policies and strategies and locate where
weakness is.
I give them target to achieve .and them ask them to achieve within a time
period.
3) LEADING
In which way you motivate your subordinates?
I motivate them by reward in shape of bonuses and I try to increase their
moral and I guide them if they face any difficulty in performing their job.
4) STAFFING
How you identify your needs of human resource to your boss?
If consistently we are not achieving our target due to fewer employees then I
tell to my boss that there is a need to hire more people in my branch.
5) CONTROLLING
How do you set the benchmark of your subordinates?
Which target my boss gives me I divide equally this target to all
subordinates and say to achieve this target.
2) ORGANIZING
How you divide your objectives?
If I have a target of total customers of Rs30 million then I divide this in six
months and then three months how much should I achieve.
3) LEADING
How you increase your assistant efficiency?
I put a check on them so that they work efficiently. And I also motivate them
4) STAFFING
How you fulfill the requirements of your
subordinates?
If I feel any need of a person then I identify our needs to hire authorities.
5) CONTROLLING
How you check the performance of your subordinates?
By comparing actual with benchmark
2) ORGANIZING
To whom you reports?
I report to account manager.
3) LEADING
Are you motivating your colleagues?
Yes, I motivate them and also
Appreciate them.
4) STAFFING
How you fulfill the requirements of human resource?
If there is a lot of burden of work.
I asked my BOSS TO give me another colleague.
5) CONTROLLIMG
Are you set the standard of your work?
Yes, I set the standards and try to avoid mistakes.