HP Connect-It software and integration connectors

Data sheet
HP Connect-It software and the HP integration connectors
extend the value of HP asset and service management
solutions by making it easier for your organization to
integrate data. These offerings provide a variety of
pre-packaged integrations to enable an adaptive infrastructure that responds faster to business needs.

Key benefits
Leverage easy-to-use software for integrating HP
ServiceCenter, HP Service Manager software, HP
AssetCenter software and HP Asset Manager
software with third-party enterprise applications.
Render technology infrastructure data as common
business objects.
Use industry-standard protocols to connect with thirdparty information systems to share and receive
relevant data.

The integration challenge

As a result of technology proliferation during the past
decade, organizations have seen a rise in the number
of software applications and systems. This complexity

poses a difficult challenge for the IT organization,

because it contributes to a highly complex infrastructure that can be costly to operate and maintain.
With todays need for IT to remove complexity and
provide the business with agility, these systems need to
work together. The ability to align business processes
and synchronize relevant data and events between
mission-critical enterprise applications becomes vital
to the success of the organization.
HP Connect-It and HP integration connectors help your
organization respond to these challenges.

HP integration connectors
HP integration connectors extend the value of HP asset
and service management products by making it easier
for organizations to integrate important pieces of data.
These products have multiple integration points that
allow for open and flexible integration, and they can
seamlessly integrate with your other enterprise applications such as inventory discovery tools, network systems management solutions and enterprise resource
planning (ERP) systems.

Integration connectors include the HP Connect-It and

HP ServiceCenter (SC) Automation software. Collectively, these offerings provide a variety of pre-packaged
integrations to meet your wide integration requirements.
While the HP Connect-It product focuses on the synchronization of the more static basic data elements, HP
SC Automation emphasizes the exchange of more
dynamic, event-based information.
Key features and benefits
Extends the value of HP IT Service Management
(ITSM) applications
Provides a flexible and easy-to-use graphical
integration scenario builder
Includes a robust reconciliation engine
Offers powerful transformation capabilities
Enables extensible business process modeling
Enables scheduled and real-time integrations

Web services
Web services provide interoperability between software
applications running on disparate platforms. Using
Simple Object Access Protocol (SOAP) technology
to establish a standard messaging framework, web
services make it easy for developers to naturally access
objects within multiple and customized data fields.
The open architecture allows for real-time integration
and the simple exposure of objects to external applications. Web services introduce enterprise applications
as modular business services that can be easily integrated from different locations and reused. As a result,
companies benefit by establishing truly flexible applications for an adaptable IT infrastructure.

Key features and benefits

Uses open standards and protocols
Allows reuse of services and components
Can combine multiple web services
Uses HTTP/HTTPS to work through common firewall
security measures without requiring changes to the
firewall filtering rules
Facilitates open integration to other systems
Provides a standard framework with a consistent and
dynamic application program interface (API) architecture for process-based integration

HP Connect-It
HP Connect-It is a flexible, easy-to-use integration platform that exposes technology infrastructure data as
common business objects. The HP Connect-It family of
connectors leverages industry-standard protocols and
connects with third-party information systems in order
to integrate technology infrastructure products with
external information systems to align business processes and synchronize relevant data.
Key features and benefits
Integrates ITSM solutions with almost any data source
Leverages industry-standard protocols
Helps managers make informed business decisions
Improves data quality and integrity
Includes built-in best practice integrations
Reduces implementation time
Provides the power of an enterprise application
integration (EAI) tool at the cost of a gateway

HP software connectors
HP AssetCenter software

Open connectivity connectors

Command line

HP Asset Manager software

Database

HP Business Availability Center (BAC) dashboard

Delimited text

HP Client Automation software

E-mail

HP Enterprise Discovery software

IBM MQSeries

HP Discovery and Dependency Mapping Inventory

software

JMS

HP Network Node Manager (NNM) software

NT security

HP Operations Manager software

Web services

HP ServiceCenter Automation module listener

XML file

HP ServiceCenter software

XML listener

HP ServiceCenter web service

HP Service Manager software
HP Service Manager web service
HP Service Desk software
HP Universal CMDB software
Third-party application connectors
Altiris for inventory
BMC Remedy Action Request System
CA Unicenter AMO
IBM Lotus Notes
LANauditor inventory
LANDesk for inventory
LANDesk software distribution
Microsoft Systems Management Server (SMS)
Tally NetCensus/TS.Census
Tangram Asset Insight
Tivoli Configuration Manager
Tivoli Enterprise Console
Tivoli Enterprise Data Warehouse
SAP
WinPark Actima

LDAP

HP ServiceCenter Automation
HP ServiceCenter Automation improves infrastructure
performance by linking service workflows in HP
ServiceCenter and HP Service Manager to automated
event collection tools providing better and more proactive management and control. HP SC Automation
allows for proactive incident prevention because network events can be detected often before a problem is
noticed or reported by the business. Additionally, the
HP SC Automation software development kit can be
used to build integrations to nearly any homegrown,
legacy and third-party product and application.
Key features and benefits
Integrates to nearly any application
Uses an event-driven architecture
Provides efficient resource overhead
HP ServiceCenter Automation connectors
HP Network Node Manager software
HP Operations Manager software for UNIX
HP Operations Manager software for Windows
HP SC Automation software development kit (SDK)
HP SC Automation applications (e-mail, fax, pager)
CA Aprisma SPECTRUM
CA Unicenter TNG
Tivoli NetView
Tivoli Enterprise Console

HP Services
Get the most from your software investment.
With HP, you have access to standards-based, modular, multi-platform
software coupled with global services and support, for all aspects of
your software application lifecycle needs. The wide range of HP
service offeringsfrom online self-solve support to proactive missioncritical servicesenables you to choose the services that best match
your business needs.
For an overview of HP software services, visit
www.managementsoftware.hp.com/service.
To access technical interactive support, visit Software Support Online
at www.hp.com/managementsoftware/services.
To learn more about HP Software Customer Connection, a one-stop
information and learning portal for software products and services,
visit www.hp.com/go/swcustomerconnection.
Service Management Services
With Service Management, HP Services professionals help you
optimize your people, processes and technology to transform and
continually improve the way your organization delivers IT services.
To learn more, visit www.hp.com/services/itsm.
Support Services for Infrastructure Software
The HP Software Technical Support and Software Update Service
enable all of your ProLiant Essentials and Insight Control software
to be supported in a single offer. To learn more, visit
www.hp.com/services/ProLiantEssentialsservices.
Mission Critical and Proactive Services
HP Mission Critical and Proactive Services help you proactively avoid
downtime, and the resulting impact to your business. The services are
delivered by availability experts and business-critical consultants who
are trained and certified in their areas of expertise. For more
information, visit www.hp.com/services/missioncritical.

A complete solution
Comprehensive training
HP provides a comprehensive curriculum of HP Software
and IT Service Management courses. These offerings
provide the training you need to realize the full potential of your HP solutions, increase your network efficiency and responsiveness, and achieve better return on
your IT investments.
With more than 30 years experience meeting complex
education challenges worldwide, HP knows training.
This experience, coupled with unique insights into HP
Software products, positions HP to deliver the optimum
training experience. For more information about these
and other educational courses, visit www.hp.com/learn.
The smartest way to invest in IT
HP Financial Services provides innovative financing
and financial asset management programs to help you
cost-effectively acquire, manage and ultimately retire
your HP solutions. For more information on these
services, contact your HP sales representative or visit
www.hp.com/go/hpfinancialservices.

Contact information
To find an HP Software sales office or reseller near
you, visit www.managementsoftware.hp.com/buy.

Technology for better business outcomes

Copyright 2006, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is
subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as
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For more information, go to www.hp.com/software

4AA0-5617ENW Rev. 1, April 2008