Professional Documents
Culture Documents
Stephen Sasse
Alpheus Advisory Pty Ltd
Level 14, 52 Phillip Street
SYDNEY NSW 2000
stephen@alpheus.com.au
0487 482 331
There was once a City which was not dissimilar to ours. It was made up of the People and the
Contractors. The city was also home to a flock of pigeons. The Contractors were wasteful and untidy,
and wherever they worked they left scraps of food. The pigeons ate the scraps, and became plump
and multiplied. Over time, the pigeons became bolder, and as well as eating scraps they began to
enter the Contractors premises and take food from kitchens and pantries. Every now and then the
People complained about the pigeons who were taking over the city, causing disease and creating
unpleasant odours. Eventually, there were protests and calls to smite the pigeons. But nothing
happened, and the pigeons became more and more dominant in the city. Sometimes the People and
the pigeons clashed but nothing really changed, and the pigeons became entrenched.
In the year 2010, in the month of November, a man called Robert rose to prominence in the city.
Robert had considered the problem of the pigeons and the costs that they were imposing on the city;
but unlike everybody else, Robert did not advocate the smiting of pigeons. Instead, Robert issued a
simple instruction to the Contractors. He called his instruction the Code. The Code forbade the
Contractors from leaving their food scraps and required them to keep their kitchens and pantries
secure. Contractors who did not comply with the Code were banished from the city. Within weeks,
the pigeons had reduced in number, and were much less bold. Very soon the city became a far more
pleasant place to live.
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Eco Transit
February 2012
March 2012
Worcester
Polytechnic
Institute Tunnelling
Study
Martin Ferguson
September 2012
Minerals Council
October 2012
BHP Billiton
May 2013
McKinsey
October 2013
PWC
February 2014
SMH
November 2014
SMH
The fact that we are in this position is no surprise the Howard Government construction reforms
had, by 20078, delivered a productivity increase to the Australian Construction Industry of more
than 10%10 (equivalent to 1% of GDP). The systematic dismantling of those reforms could have no
outcome other than to reverse those gains.
What is both surprising and cause for very serious concern is that there is no recognition of the dire
implications of this position. The fact that we have become the most expensive construction
destination on the planet is nothing short of a national disaster a disaster demanding the same
degree of resolute and bipartisan leadership that this country has been able to demonstrate in
responding to a Cyclone Tracey, a Port Arthur or the threat of Islamic extremists.
Let me spell out why the situation is so serious.
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The Productivity Commission, in its 2014 Report into Public Infrastructure notes that the efficient
provision of infrastructure, including public infrastructure, is the hallmark of a well-functioning
economy11. That is hard to argue with but what does it really mean? What happens to an
economy and to its citizens when the provision of infrastructure is costly, inefficient and
characterised by declining productivity?
Firstly, you get less of it. As the price of any item increases, you cant afford as much of it. That
means fewer hospitals that take longer to build. This is not merely an economists theorising this
affects the very quality of life for the people that make up our society. When the Australian Institute
of Health and Welfare reports that 50% of patients waited 36 days or less for elective surgery in
2011-12, an increase from 34 days in 2007-08 and a total of 2.7% waited more than a year12 that
is tangible human suffering some of which results from inefficiencies in construction procurement
and productivity.
Similarly for schools, nursing homes and sports facilities. Also roads and rail and the associated
economic, social and environmental costs of congestion. In certain classes of infrastructure, it is not
a case of getting less you may get none at all. Sydney will never get a second airport unless our
construction industry undergoes a step change in efficiency. The Sydney Morning Heralds report
that Badgerys Creek would cost a mere $2.5 billion13 is tragicomic indeed.
Secondly, it is the citizens who pay the price and it is brutally regressive. Take the infamous
Wonthaggi Desalination Plant. It is estimated that it will cost the State of Victoria $24 billion over 28
years14. Victoria has a population of 5.7 million people. If we assume that one third of those people
are income earners, then each of them will be paying $450 per year over what is an entire working
life. So delivering Wonthaggi (assuming it was ever required) at a 30% discount to its actual cost
would have saved the taxpayer a whole days work at average wages for each of 28 years. And if
youre one of the one million or so Victorian taxpayers who earn less than the average then the
opportunity cost of that $4,200 is significant.
So the first point that I want to make is this:
Slide Two
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These data15, from the Minerals Council tell us that in 2007, it cost US$61 in capital expenditure to
construct an additional tonne of thermal coal capacity a 16.5% advantage compared to the global
competition. By 2012 that cost had increased by 285% to US$176, a 66% disadvantage compared to
the global competition. The figures for iron ore show an increase in cost of 95%, and the relative
disadvantage increasing from 4% to 30%.
Consider that rate of performance in another area of Australias national life:
Slide Four
In 2008, Eamon Sullivan swam 100 metres freestyle in 47.05 seconds 16. If his rate of improvement
was comparable to the construction contractors servicing the coal industry, he would have got to 2
minutes and 23 seconds by 2012, and would be on track for 3 minutes and 36 seconds for this year.
In the Pilbara, my own analysis indicates that the average iron ore development project cost blow
out is 45%.
Slide Five
If you find that distressing, consider the LNG sector:
Slide Six
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This analysis17 shows that the average project cost blow out for Woodsides Pluto Project; Chevrons
Gorgon and Wheatstone Projects; QGCs Curtis Project; Santos Gladstone Project and Inpexs Icthys
Project is a massive 166%. BREE reports the Gorgon Project as running an unprecedented 301% over
budget, and the industry scuttlebutt suggests that there is worse to come.
When you are the most expensive construction destination on the globe, and your track record for
on-time on-budget completion is so far beyond any global benchmark as to be an embarrassment,
what happens? BREE has answered that question for us as well18:
Slide Seven
This shows Australian committed resources and energy investment declining rapidly from more than
$200 billion this year to $125 billion in 2015, to zero in 2018. In 2012, the number was $250 billion.19
It should be noted that committed investment will of course decline as you get further into the
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future, but what is abundantly clear is that capital investment in resources is on the decline. BREE
ends its 2014 Report with the sobering statement future investment is far from certain and
Australia is facing growing competition from aspiring market entrants for investment dollars.20
Which brings me to my second key point:
Slide Eight
An efficient construction industry is essential for any economy that
has aspirations to exploit mineral and energy resources. As extractive
operations are increasingly automated, it is the ability to construct
the necessary infrastructure competitively and on program that will
increasingly determine the viability of minerals and energy
developments. The capital that funds these investments is global,
mobile, and averse to cost and program blowouts.
your bid be successful you will make a Greenfields Enterprise Agreement giving effect to
those rates and conditions; ..and you will not ask questions.
If you go to the Find an Agreement page of the Fair Work Commission website, you will find
92 identical Greenfield Agreements, each of which relates exclusively to onshore works at
Chevrons Gorgon Project. Even the font on the title pages is the same for each agreement
it is only the identities of the employers and the dates of expiry which vary25. Conveniently,
the master document is available on the website of the WA Branch of the CFMEU under the
heading Gorgon Agreement Jan 201026
The results of this form of pattern bargaining are no less damaging than Type I Pattern
Bargaining there is not and cannot be any innovation, competition or variation in
contractors industrial instruments.
As an aside, it is almost certain that in the majority of cases where the Fair Work
Commission approves these Greenfields Enterprise Agreements, the contractors already
have Enterprise Agreements that have sufficient scope to cover some or all of the work and
almost certainly existing employees who will be deployed to the project. Some of you will
recall Commissioner Coles criticism of the AIRC pointing out that agreements are often
certified by the AIRC even though the necessary statutory preconditions have not been met
or no evidence is provided to establish that they have been met27.
And of course, each new project starts with the most recent deal as the baseline. I have
been unable to detect any productivity trade-offs in any of the resources sector pattern
agreements over the last two decades. In April this year, Mr Roy Krzywosinski Managing
Director of Chevron in Australia publicly decried this practice. He is quoted as saying that the
Gorgon project has borne witness to a ratcheting effect where the end point of one project
labour agreement or greenfield agreement, becomes the starting point for the next28.
4. TYPE I MANAGERIAL INEPTITUDE: Contractor Failures
The fourth category of failure is sheer managerial ineptitude. Let me contrast three major
Victorian PPP construction projects to illustrate the point:
a. Slide Nine
The Spencer Street Station PPP was completed in 2006 over 24 months late and
resulted in very significant losses for the contractor 29. It was renowned for its poor
labour productivity and the number and influence of non-working delegates on the
project. My recollection is that the construction unions at the time referred to the
project as Treasure Island and that it boasted some 28 non-working delegates. The
Age reported: "It's like Christmas every day," says one senior building industry figure
familiar with the site conditions. "The rates on the project would encourage any
worker on it to hope it lasts for the term of their natural life. Their pockets are so full
of gold, they can't walk properly.30
b. Slide Ten
The EastLink PPP was completed in 2008, some 5 months ahead of schedule 31. The
industrial relations strategy for the Project was developed after detailed analysis of
the major productivity barriers on other Victorian projects not least Spencer
Street. As a result, the project dispensed entirely with non-working delegates;
eliminated the practice of lock down weekends; refrained from imposing the terms
of the head contractors industrial instrument on sub-contractors; brought
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inclement weather practices back to a sensible and safe benchmark; and crucially,
retained the right to manage the project without going through Byzantine
consultative and dispute resolution processes32.
c. Slide Eleven
The Wonthaggi Desalination PPP was completed in September 2012, well over 12
months late33 and with a loss to the contractor of more than $1 billion34. The
industrial agreement that was developed for the site provided for massive increases
in wages. The Australian reported that the agreement was A union deal that
handed workers (at a Victorian desalination plant) $50 an hour more than their
counterparts at other major projects (and which) threatens to establish a benchmark
for construction projects across the nation35. More importantly, the Wonthaggi
Agreement36 overturned every single reform in work practices that had been
achieved on EastLink and it dramatically reduced managerial prerogative not only
did the Agreement require extensive consultation before the introduction of change,
the disputes resolution procedure created the ability for every managerial decision
to be discussed and reviewed after the event.
In the latter stages of the Project, the unions and Thiess Degrmont were in the
Federal Court in relation to proposed redundancies at Wonthaggi37. This gave rise to
The Age publishing a pithy summary of the Wonthaggi problem: If you are stupid
enough to give away your managerial prerogative, don't come to my court looking to
get it back again.38
In each of these cases, the employers freely signed up to the relevant industrial agreements.
There was no industrial action underway indeed at the point that the employers signed the
agreements there were no employees. You cannot blame the unions for Spencer Street or
Wonthaggi and you cant credit the unions for EastLink. The same unions and largely the
same officials were around through all three projects.
You cant blame the IR system the Spencer Street agreement was made under the
Workplace Relations Act 1996. The EastLink Agreement was made under the same
legislation and before the Howard Government construction industry reforms. The
Wonthaggi Agreement was made under the Fair Work Act 2009.
The standout variable here is managerial will and managerial capacity.
Regardless of the legal framework, the unions agendas and the composition of the
workplace relations tribunal; Australian industrial relations history suggests that there have
been strategically astute and technically competent labour relations professionals, and there
have also been the idiots.
The ability to mindlessly sign the going pattern agreement and buy a cappuccino in Carlton,
Northbridge or Bowen Hills does not constitute industrial relations management in fact it
is not managing anything.
The trouble with the construction industry is that the legacies of the idiots translate into
unnecessary and ongoing burdens on the taxpayer and damage Australias attractiveness to
investors.
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(that is about 8.4%) and an increase in the number of cycles from 10 per annum to
12 (that is a 20% increase)
d. The AMWU then very coyly states The Workers have for the first time on a WA
Major Construction Project got an opportunity to make a substantial change to their
current working situation and they understand that they now have the opportunity
to influence their employers for a significant change. The unions are well aware that
they are in a position to take lawful industrial action on the Project in support of
their claims, and their position is bolstered by the fact that KJV already provides its
staff with a 20 and 10 roster. 45 In its 11 November update, the AMWU quotes the
State Secretary of the ETU as saying that Protected industrial action is always a last
resort for unions.but we may be left with no choice46
Meanwhile, Chevrons CFO went on to advise her investors: Frankly there is more
dialogue in the press about challenges -- union-related challenges for us on this project
than there have been reality (sic) on the ground. So the project continues to make good
progress here.47 Observers of industrial relations on Barrow Island would probably
disagree with that assessment, and I suspect that KJV is being less than candid as to the
realities of the situation that has been created for Chevron.
As an example of poor industrial relations management, this is stellar. The nations largest,
and most globally prominent construction project has been left exposed to protected
industrial action during its critical path. The ability of the contractors and KJV to withstand
such action is negligible to non-existent. The cost of the claim will depend on how the
working hours are split between ordinary time and overtime, but it will be in the vicinity of
15%. And, as the Managing Director of Chevron Australia has rightfully pointed out,
whatever settlement is reached at Gorgon will be the starting point for the next resources
project. I suspect that Chevrons appetite for investment in Australia will be even further
blunted once this entirely avoidable snafu reaches its dnouement.
Slide Twelve
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Slide Thirteen
Welcome to the Code.
The notion of a Code of Practice for the building and construction industry goes back to the Hawke
Government. In 1989, then Treasurer Paul Keating asked the Industry Commission to conduct a
review of major projects and to identify opportunities to remove inefficiencies. The Report
Construction Costs of Major Projects 51 - found that a principal source of inefficiency was the
industrial relations practices of the industry, and went on to say that:
Governments can play a significant role as clients of the construction industry. Governments have
bargaining power which could be used to encourage efficient management and labour practices.
With sufficient resolve it should be feasible for Commonwealth and State Governments to introduce
changes on government projects which would lead to codes of practice covering industrial relations
arrangements which might be used as a model by private contractors52
In 1992, the Construction Industry Development Agency was established53. One of its objectives was
to develop, and assist in the implementation of, industry codes and practices 54 . However it was
not until 1997 that the National Code of Practice for the Construction Industry 55 was introduced
and its application was limited to Commonwealth funded projects.
The Royal Commission into the Building and Construction Industry conducted a number of case
studies, including the Alice Springs to Darwin Railway Project. In respect of that Project, the Final
Report concluded that the National Code and its associated Guidelines when effectively
implemented and monitored, results in projects being built on time, on budget with safety and to the
satisfaction of employees.56 Commissioner Cole went on to recommend that:
It be a requirement that any person who contracts to work on a building site owned, operated, or
funded, wholly or partly, by the Commonwealth, comply with the National Code and the
Implementation Guidelines, not only in relation to that project, but generally. That is, the
Commonwealth should agree only to do business with those who comply with the National Code and
the Implementation Guidelines on both publicly and privately funded projects57
This recommendation was not implemented until July 2005 58 following representations by key
industry employers highlighting the need to give the industry leeway to extract itself from non-Code
compliant industrial instruments.
The National Code under the Coalitions Implementation Guidelines basically reinforces freedom of
association, effectively prohibits project agreements, prevents head contractors coercion of subcontractors, and limits right of entry. It was a major, if not the most important driver of the surge in
productivity that the industry experienced under Ministers Abbott and Andrews. Sadly, it too fell to
the Rudd/Gillard Government initially through a significant dilution of the Implementation
Guidelines under Minister Gillard in 200959, and then in 2013 through Minister Shortens codification
of the Code and Guidelines into a legislative instrument under the Fair Work (Building Industry) Act
201260.
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When the Baillieu Government came to power in Victoria at the end of 2010, the wage rates and
unacceptable work practices that were born out of the Thiess Degrmont Wonthaggi Agreement61
had flowed across the State of Victoria and beyond62. The previous government had defended the
Thiess Degrmont industrial deal the then Water Minister being quoted as saying that "Victorian
taxpayers will not pay one extra cent as a result of agreements for workers' pay and conditions on
the desalination project because we agreed to a fixed-price contract.63 That may well be true, but
you would think that a Cabinet largely composed of union officials would be well aware of the flowon implications of wage deals of this nature.
In response to the Wonthaggi debacle, the incoming State Government implemented a Building
Code which was to apply to State funded construction projects with effect from 1 July 2012 64. The
Victorian Code emulated the previous National Code but also took a vital further step through the
additional requirement of a Workplace Relations Management Plan. The WRMP adds two critically
important components to the Code. The first is a requirement to complete an IR Risk Assessment,
and the second is to embed labour productivity metrics and initiatives into the WRMP. The WRMP,
once approved, has as much weight as the contract itself. When DTF issued a sanction on McConnell
Dowell in September this year, it was for a failure to comply with its WRMP65.
The Victorian Code of Practice is about preserving value for tax payers. It is the bare minimum that
you would expect from a sophisticated client of the construction industry. It should be emulated by
all Australian governments and administered with the same degree of professionalism and
sophistication as displayed by the Victorian Construction Code Compliance Unit. Further, in order to
rein in the excesses and manifest failures of the resources sector in construction procurement, the
right to exploit and otherwise develop Australias mineral and energy resources should be
contingent on compliance with a construction Code that is based on the Victorian model.
Lets apply some counterfactual thinking. If the Victorian Code had been in place for Spencer Street
and Wonthaggi and it was administered as astutely and as professionally as it is now:
the VBIA would not have applied to Spencer Street;
neither project would have been able to engage non-working delegates;
sub-contractors would not have been coerced into adopting the head contractors industrial
instrument;
there would be no requirement to obtain union consent and/or to consult with unions in
respect of engaging sub-contractors or other labour arrangements;
both Projects would have been required to complete an IR Risk Assessment. That process
would have identified the risks of restrictive rosters, the issues associated with inclement
weather and other matters, and as part of the WRMP process, mitigation steps would have
been inserted into the WRMP.(Remember that compliance with the WRMP is a condition of
the contract); and
where there was unlawful industrial action, the contractor would have been obliged to take
every step to prevent or stop it, and to recover any damages or losses caused by it.
These arrangements would have resulted in markedly different outcomes on both projects, and
markedly different flow on legacies.
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For most of us, engagement with the construction industry is limited to a residential building or
renovation experience we cannot be expected to know much about construction procurement. But
the State Governments are the construction industrys largest client. If, like the State of Victoria, you
have a $27 billion construction programme66 then you want to be reasonably astute when it comes
to managing value for money. If you can achieve a modest 1% lift in productivity from your $27
billion then you have saved $270 million at $500K67 per bed that is a new 540 bed hospital.
The Code is the means by which a large and multi-sector ongoing consumer of construction services
ensures that it achieves value for money. It is designed to counteract the moral hazard that
contractors may have a vested interest in de facto collusion on labour costs and productivity. It
ensures that unacceptable industrial behaviour meets with appropriate consequences. And it is the
only practical way that inflationary construction costs can be brought under some semblance of
control.
The Victorian Code is a benchmark for the other States and the Commonwealth. The Productivity
Commissions recent report into public infrastructure echoes this view. A sensible starting point is
for all jurisdictions and the Australian Government to deploy the Victorian guidelines (or something
akin to them) for their building codes of practice.68
The right to exploit the nations mineral resources should be contingent on doing so efficiently
certainly as far as the construction phase is concerned. To that end, I would suggest that a Code
approach be taken by the relevant tiers of government and form part of the Development
Assessment and Approval process of minerals and energy projects.
Returning to our Parable..our Citys problem was not the pigeons but the Contractors. By
modifying the behaviours of the Contractors, the pigeons ended up in their proper place.
Unions thrive where there are vacuums if management abrogates its duty to control its sites and
its workforces, then it is hardly surprising that the unions step into the gap.
If management is unable to contemplate or act on the long term economic implications of 16% per
annum wages inflation69 with no productivity trade-offs then the client needs to step in and ensure
that there is some measure of sobriety in the labour relations performance of the industry. If, as is
evident in the resources sector, the client is simply incapable of strategic industrial relations
management, then the States and the Commonwealth need to protect our national interest and
reputation through the imposition of a Code.
The Code is designed solely to modify contractors behaviours. It exists to protect the short and long
term interests of taxpayers by forcing contractors to take some responsibility for the effective
management of labour productivity and labour costs. The Code is the minimum that one would
expect from a large, informed and sophisticated consumer of construction services. The Code is not
anti-union rather it is pro-taxpayer, and it is particularly important for the less well-off those who
rely on public transport and public hospitals and those for whom the outrageous cost of Wonthaggi
is a noticeable impost.
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Stephen Sasse has worked in industrial relations for major Australian and multinational companies for 30 years. He has
held senior executive positions in Transfield Construction, John Holland Group and Leighton Holdings. Highlights of his
career include ending the entrenched demarcation issues in the Australian paint manufacturing industry (1990) and
the development of the industrial relations strategy for Melbournes highly successful EastLink Project (2004). Stephen
authored the first employer submission to The Royal Commission into the Building and Construction Industry (2002)
and the John Holland Submission to the Wilcox Review (2008). Stephen consults to public and private sector
organisations in industrial relations strategy, labour productivity improvement, cost reduction, workplace health and
safety and construction procurement strategies.
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Ecotransit Sydney Fact Sheet Tunnelling for Rail: What it Really Costs
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5
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Marius Kloppers BHP Billiton Diversification and Delivery in a Cyclical World Brisbane Mining Club 17 th
October 2012
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