Ngo Thao Tram

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Homework 3
According to the textbook of Organizational Behavior of Bauer and Erdogan, work
attitudes potentially affects the behavior. In these terms, positive behavior in work place will lead
the high degree of employee satisfaction as well as the organizational behavior. According to the
article, superior attitude contributed to 75% efficiency work. For this reason, the company,
nowadays, has invested in field of human resource with the aim with increasing performance as
well as increasing the absenteeism and turnover. However, it is a fact that the real outcomes were
not valuable as they expect. What is wrong with their strategy in managing human resource? The
article named Employee attitudes, a number of issues need to flip back considers many issues
in human resource management in Vietnamese company such as wrong notion of satisfying the
employee and establish the promotional program, or inaccurate and subject evaluating the
employees behaviors.
The first issue regarding to the beliefs that the higher job satisfaction causes the higher
degree of performance. It is undeniable to believe that the job satisfaction impact positively on
performance. However, appetite comes with eating is perceived to describe the current issue
when employees believe the benefits they have is the accountability of the company. In that
sense, the employees tend to work with less efforts but want to receive the same wages and
reward. The article manifests the paradoxical reality that the company pay more but witnesses
decrease its effectiveness.

Secondly, it is consider the training programs does not impact considerably and
instantaneously on the employee perception. That means unless having a durable, passionate and
well-informed training programs, it could said that the employee just respond adversely to these.
Consequently, these cost time and money for any firm.
In addition, the default on attitude measurement drives the notion is evaluating employee
attitudes based on subjective perception. In fact, the manager alleges they can understand their
employees personality or judge the performance by their acuity. Nonetheless, what if they are
too tender or hash? The conflict as well as the inequality will happen as a result of
sentimentality. Even if the manager strives to handle the problems, there is not the fundamentals
they can base in to reward or punish.
To root out the cause of three problems, the article point out that the manager seems to
not understand broadly and deeply the work behavior. According to the experts of WapoGroup,
to evaluate the labor attitudes, the company must use six indicator measurement consisting of
compliance proactivity, integrity, teamwork, self-monitoring and work intensive. These indexes
will support the more accurate decision and obviously save the money for company.
In conclusion, it is considered three issues in human resource management regarding to
the staff attitudes and behaviors. These stem from the misunderstanding the employee of the
company, besides, lacking of the useful indicator to measure the person behavior in respect of
the labor competence.

References
Nguyn, L. T. (2013, June 06). Thi nhn vin, mt s vn cn lt li. Doanh Nhn Si Gn.
Retrieved from http://www.prosalescenter.com/thai-do-nhan-vien-mot-so-van-de-can-latlai.html

Bauer, T. and Erdogan, B. Organizational Behavior. (2013). Version 1.1. New York, NY: Flat World
Knowledge

The questions for a short interview regarding job satisfaction and attitudes toward work.
1. What is your expectation about my company?
2. Do you prefer working with a heavy schedule but high salary to job in leisured style?
3. What encourages you in workplace?
4. Do you think the quick promotion is your job incentive?
5. Are you willing to take a one-month off to internship without salary?
6. Do you prefer work in specific position fitting your degree?