project management professional with 14 years experience in IT industry and mor

e than 8 years experience in planning, managing and successfully executing IT pr

ojects within scope and budget. This includes working with clients, multiple bus
iness groups within organization, vendors, and staffing partners to quickly buil
d partnerships in delivering high quality projects.
Extensive experience working in the Finger imaging and identification sy
stems implementation, Healthcare, EDI, Banking, Credit Cards, Container Shipping
, Parts distribution and warehousing, Motor Industry and Billing verticals; prov
iding subject matter expertise and thought leadership for business process impro
vement, solutions design and help lower the total cost of ownership.
*
Extensive project management (following PMI guided processes working in
a PMO environment), risk management, business & systems analysis and software te
sting & implementation experience; identifying key business drivers that address
the requirements and processes of the business systems.
*
Managed large projects through all phases of SDLC, software development,
systems architecture, and interfaces/reporting; adopting best practices in solu
tions design through delivery. Extensive software development, testing and QA ex
perience on multiple projects.
*
Very good understanding of validated systems and related compliance requ
irements.
Core Competencies
* Solution Delivery/Program Management
* Agile/Iterative Development
* MS Project/Team Play
* IT Strategy & Vision for Business Applications
* Product Development
* Automation Testing Strategy
* Business Intelligence
* Application Architecture
* E-Commerce
Project Management and Co-ordination
Systems Administration & Analysis
Quality Assurance & Product Testing
Database Design & Maintenance
Technical Support
Programming
Customer Service
Staff Management/Team Leadership
Industry Experience
Healthcare, Insurance, Manufacturing and Marketing
Client relationship management and overall program delivery management includin
g SOWs, resources and budget
* Successfully managed $1 million CMS & cloud based framework which was leverage
d across multiple iPad/iPhone sales apps
* Work with creative, user experience, development teams to create state of the
art apps that help sales reps customize presentations and personalize their sale
s apps
* Help our clients with Analytics & Optimization(A&O), Search Engine Optimizatio
n (SEO) strategy to have noticeable impact on their apps and site`s user experie
nce and performance in organic search results
* Work with other delivery managers in standardizing and creating project manage
ment processes to deliver value to our clients
* Meet with individual team members to mentor and develop an individual developm
ent plan to meet their career goals
Worked closely with business partners in understanding the business requirement
s, helping them with IT strategy to create mission critical applications
* Created and executed project plans (Teamplay, MS Project), risk matrix, resour
ce and staffing needs, assigned individual tasks, managed budgets and used metri
cs to measure project progress
* Worked with business partners in defining project scope, service level agreeme

nts (SLAs), managing risks, help with product based planning (PBP), project budg
et and schedule
* Managed web based Usage Based Insurance (UBI) Trial product with net benefit o
f $15 million with 20 resources and a budget of $4 million
* Partnered with sponsors and business groups to address our low enrollment conv
ersion ratio and successfully implemented new product enhancements that resulted
in 52% increase in conversion ratio
Enterprise Project/Program Management:
o
Personal Identification Systems Implementation and Operations Program Ma
nagement.
o
Extensive Onsite-offshore application development and enhancements proje
ct management in Banking and Credit Card Applications.
o
Project risk identification and management.
o
PMO - Experienced in creating Projects dashboard and project progress re
porting templates and matrices. Sub-contractor management.
o
Experienced in managing senior and mid-level client expectations.
o
Experienced in Software Testing Lifecycle, Test Planning, Execution and
progress reporting including UAT
*
Technical Expertise
o
Healthcare and shipping EDI expertise
o
Database: Oracle 9i, MS SQL Server 2000 / 2005, DB2, Erwin, dBase, FoxPr
o
o
Programming languages including COBOL, C, VB6, Visual Interdev and .NET,
Java, JavaScript
o
Enterprise Applications: SAP R/3, MS SharePoint, ECM Documentum content
migration and upgrade,
o
Service Oriented Architecture (SOA), AFIS(Automated Finger Imaging Syste
m) implementation and operations.
o
Operating Systems : Windows 2000/Server/XP, Unix, MVS, VSE/SP
o
Productivity: MS Visio, Office, Powerpoint, Excel
Successfully completed the deployment of 190 workstations and AFIS implementatio
n throughout NY State including NY City in 3/4th of the planned time.
*
Managing business processes and application development teams across Nor
th America. Initiated and implemented site survey process, equipment installatio
n process. Responsible for quality delivery and managing customer expectations.
Created risk identification and management document for the project.
*
Initiating and facilitating meetings in cross-functional areas. Responsi
ble for project status reporting to PMO and stakeholders.
*
Responsible for creation and overseeing project management artifacts inc
luding, project management plan, project charter, project integration, scope, ti
me, cost, quality, resource, communication and risk management.
Managing teams on multiple projects in a matrix environment, involved in the int
egration of parts purchasing order systems and customer support applications. Or
der processing, shipping and communication thorough flat files and EDI interface
s.
*
Managing business processes and application development teams across Nor
th America, Europe and India. Initiated the requirements gathering and review pr
ocess with stakeholders across the globe.
*
Initiating and facilitating meetings in cross-functional areas. Responsi
ble for project status reporting to PMO and stakeholders.
*
Leading the effort of PMO in the John Deere organizations. Helped creati
ng and implementing project reporting mechanism.
*
Responsible for creation of project management artifacts including, proj
ect management plan, project charter, project integration, scope, time, cost, qu
ality, resource, communication and risk management.
Managed teams in a matrix environment involved in the development of a h

igh visibility projects including OMH Enterprise Billing Architecture. Reviewed

all functional and technical specifications created by business analyst and tech
nical lead to make sure that it correctly fits the project needs. Reviewed all t
he development environment set up, Ajax, WWF and .Net code written by developers
and technical lead.
*
Actively participated and contributed to defining and articulating the s
olution, integration mechanisms, EDI interfaces and delivery.
*
Extensively used SQL and TOAD for data analysis of existing applications
.
*
Defined scope, WBS, resource needs, risk management and communication pl
ans, and project schedule as part of the project plan.
*
Created other project related artifacts including status updates, busine
ss charter / requirements documents and helped PMO with reporting templates esta
blishment.
*
Monitored project for scope creep and risks, applied mitigation plans, e
nsured timely project deliverables in a validated environment.
*
Responsible for coordinating prioritization and managing change control.
*
Facilitated and managed Code review and JAD sessions/meetings with busin
ess users and development team.
*
Actively participated in identifying and defining specifications for dif
ferent summary and aggregate reports.
*
Created test plan for application testing and UAT.
Responsibilities as Scrum Master at State Farm:
*
Work with Product Owner and the team to create backlog; prioritize and a
ssign complexity points to the user stories based on its business value and ROI.
*
Monitor the progress of release and its deliverables and work with Softw
are Engineering (SWE) and CMRB to gain approval for s/w releases.
*
Keep leadership apprised of Sprint and Release progress, and identify ri
sks and issues.
*
Oversee the software development in Sprints (of Scrum of Scrums) by atte
nding daily stand-ups and removing impediments/noise.
*
Report team progress by burn-up, burn-down charts, dashboards, velocity
reporting and sprint and release progress using Rally.
*
Organize, facilitate & lead showcase, retrospective, sprint and release
planning sessions.
*
Coaching and mentoring teams in effective adoption and use of agile prin
ciples and practices.
Scrum Master/Software Quality Assurance Manager
- Increased quality of company's Inovisworks Value-added Network (VAN) allowing
the Software as a Service (SaaS) to eclipse $4 million in monthly revenue for th
e first time and consistently thereafter
- Hands-on managed testing activities utilizing HP Quality Center, QuickTest Pro
fessional and LoadRunner for a nationally-dispersed QA team evaluating a number
of J2EE software products and services, including:
-- Inovisworks -- Value-added Network (VAN), company cash cow
-- Actionable Intelligence -- highly-visible Managed Service, company's market d
ifferentiator
-- Catalogue and Data Sync - retail's biggest data sync platform, with over 130
million items
-- Webware -- company's first home-grown application in several years
- Received formal Scrum Master classroom training through Rally Software
- Functioned as Scrum Master on an 8-member Scrum team responsible for the compl
ete development and delivery of a high-ROI packaged version of company's Actiona
ble Intelligence Managed Service on a tight, revolving two-week sprint duration
- Provided Agile/Scrum process leadership and mentoring by facilitating Sprint P
lanning Sessions, Daily Scrums, Breakout Design Sessions, Sprint Demos, Retrospe
ctives and general daily team usage of the Rally Enterprise tool
- Coordinated time-sensitive Proofs of Concept to meet the needs of potential cu

stomers
- Performed full end-to-end employee life cycle activities from hiring and profe
ssional development to conflict resolution and termination if required
- Reported directly to the Chief Technology Officer
worked in management in various roles as Project Manager, Program Manager, Senio
r Manager, Delivery Manager, ScrumMaster managing projects from grass roots in S
oftware Development to Enterprise Delivery.
Project/Program Management
Assumes accountability for the project and its delivery
Creation and management of project management plans
Maintains status and metrics information in relevant project/program management
tools
Status reporting and facilitating governance meeting
Partner with BA to manage the requirements
Budget planning and tracking
Risk management and Communication Plan
Leading presentations and meetings with executive stakeholders
Issue escalation procedure
Manage change control procedure
Managing project organization chart and mentoring team on processes
Coordinate UAT, release and deployment activities
Step by step cutover or migration activities with back out plan
Coordinates documentations of all project deliverables
Delivery Management
End to end ownership of large scale enterprise application projects or a set of
small medium sized projects.
Sound understanding of the parameters, metrics, methods, and mechanisms that aid
in managing IT projects and companies, delivery as well as support.
Deep understanding of the Quality Management, Configuration Management, Change m
anagement, Expectation management, Release Management and Testing Processes.
Leading teams through full product lifecycles (vision, planning, implementation,
successful release/deployment and maintenance).
Deliver projects including staffing, ramping up, and resolving technical conflic
ts.
Legal & Regulatory compliance management related to service delivery.
Good analytical skills with both process and customer focus.
Ability to work across business and system groups at all levels
Facilitating weekly/ periodic Steering committee meetings, Customer meetings and
Review meetings
People Management
Mentor and coach subordinates to improve their performance
Identify training needs to increase their competencies
Conducting Reward and Recognition
Explaining performance objectives, conducting appraisal reviews and handling pro
motions
Resource Management and Recruitment
Retention Management
Knowledge transfer management
HP -- CA

Project Manager/ ScrumMaster March'11- Present

Managing teams to develop and deploy an industry defining Passenger Service Syst
em (PSS):
The HP Agilaire Product and the Jetstream Program for American Air Lines
Managing all project related information like Status Report, Issues and Risks, A
ssumptions, Change Management, Milestones, QA, project metrics data, project bud
get, Extraordinary Change Requests and Schedule Mgmt
Working with the Team and the Product Owner to define team specific norms, and p
rocedures not defined at the program level.
Collecting and analyzing project metrics data and working with the Scrum Master,
Product Owner and Scrum Team to identify and incorporate corrective actions whe
n needed.
Tracking project dependencies outside of the project team's control and escalati
ng issues as necessary
Monitoring and controlling the project budget.
Facilitating cross-group and cross-functional communications for issues resoluti
on and updates
Providing resource management for projects including team training and staff all
ocation
Working with Program Manager on staffing allocation for projects
Coordinated activities of multiple Scrum Teams.
Facilitated, coached, and guided the teams on the values and practices of Agile
and Scrum.
Ensured that agile principles and processes are properly implemented and adopted
.
Scheduled and facilitated Sprint Planning, Daily Stand-Up, Sprint Demo and Sprin
t Retrospective meetings.
Removed impediments and resolved conflicts. Radiated information to ensure trans
parency.
Supported the Product Owner to ensure the backlog has sufficient prioritized use
r stories at a ready status to stay ahead of the Team
Facilitated an atmosphere of team creativity to foster increased productivity an
d production of higher quality products.
Ensured Burn-up and Burn-down charts are available and accurate
Tools & Technologies -- .net, Java, EJB, Oracle, WebLogic Server, Rally, Clarity
Quality Center, Project Server, Clarity
Microexcel Inc - NJ

ScrumMaster/Project Manager Aug' 10 -- Feb'11

Implementation of SAP Business Intelligence -- SAP BI at Sabert Inc.

Led RCX R1 Product Development-- The next digital signage software platform at W
RT.
Managed implementation of COPA, Purchase, Inventory and Finance (GL/AR/AP/AA) SA
P modules.
Managed all the communication, co-ordination and status reporting with all the s
takeholders
Used Agile scrum methodologies for managing multiple iterations
Monitored and controlled project scope, cost, schedule and quality.
Followed Global Delivery Model to take advantage of offshore centers, managed re
mote teams.
Maintained continuous alignment of program scope with strategic business objecti
ves
Coached and mentored personnel within a cross techno functional team environment
.
Built credibility, established rapport, and maintained communication with stakeh
olders at multiple levels, including those external to the organization.
Coordinated all project documentation and deliverables as per client's project m
ethodology.
Tools & Technologies -- .net Framework 3.5, Windows Communications Foundation (W
CF), SQL server, ASP.NET, C #. SAP R/3 - COPA, Purchase, Inventory and Finance (

GL/AR/AP/AA), Business Intelligence 7.0

Built up three Agile teams to complete the project on time. Implemented Scrum an
d Rally to increase the team's velocity and bring about the changes needed to de
liver function product on a two-week schedule.
Support the management and planning of all efforts associated with the project i
ncluding: development and management of work plans, define and deliver individua
l project deliverables as a part of the overall program deliverables, manage the
expectations of all stakeholders, organize and address emerging project requir
ements, manage project reelationships and integrations, manage more than one p
roject team in delivery of commitments.
B. Develop and manage a set scope of work within the project to be delivered t
hrough effective expectations setting, communications, change management control
, budget control and management, and overall business understanding of the proj
ect needs.
C. Actively support the project management team's efforts, to include: project p
lan, scope management, budget management, resource management, time management (
activities, scheduling and task planning), communications, risk, procurement, te
sting, user training, program / project delivery, transition, maintenance and s
upport management.
D. Report project progress, issues, and risks through weekly status reports.
E. Communicate effectively in both verbal (e.g. day-to-day discussions, team mee
tings) and written (status reports, change requests) form, as well as have an ov
erall ability to be clear and concise in all communications.
F. Effectively communicates key messages for projects by understanding communi
cation requirements of key stakeholders, providing outcome-based, crisp and acti
onable communication, escalating critical issues and risks promptly, regular co
mmunication to customers on accomplishments, initiatives (scope, schedule & budg
et), application support, risk key next steps and clear owners of key next step
s.
G. Accurately assess the risks/issues associated with each project and systemati
cally manage and report on project risks/issues.
H. Ensure that the solutions meet all infrastructure requirements such as inform
ation security, performance, maintainability, scalability, and extensibility.
I. Ensure that sound practices are taking place. Replace old processes with newe
r ones where feasible, and provides feedback for efficiencies.
Planview - tool
scrum master - agile
ClearCase - testing tool