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ISBN 978-952-5726-06-0

Proceedings of the 2009 International Workshop on Information Security and Application (IWISA 2009)
Qingdao, China, November 21-22, 2009

Study on Six Sigma Project Management


and Analysis System Model
Su Zhitong1, Tang Zhiqing2
1

College of Information Engineering, North China Univ. of Tech., Beijing 100144, China
suzhitong@ncut.edu.cn

College of Information Engineering, North China Univ. of Tech., Beijing 100144, China
tangzhiqingncut@163.com

AbstractAt present, there are so many good project


management software in domestic, but only a few of these
can manage and analysis the entire six sigma process of
project proposal, training, project selection, project
implementation and project evaluation. The reason for this
is that the diversity and uncertainty of the implementation
process lead to difficulties in information and poor
practicability. For this problem, this paper put forward a
Six Sigma Project Management and Analysis System Model.
Verification through the actual subject, the model has great
flexibility and practicality, and actualize well in the Six
Sigma Project Management and Analysis System software.

Chonghun Han and Young-Hak Lee[2] discussed an

Index Termssix sigma management; dynamic model;

process. However, all these studies did not cover the

DMAIC; software system model

whole

information system, which can help

enterprise and staff

carry out Six Sigma activities effectively. The system


combines the Six Sigma DMAIC model with the
multivariate statistical techniques. Domestic XiaoBin
Song[3] Conducted a study on the information system
model

which

integrate

Six

Sigma

and

quality

management, and then developed Six Sigma quality


information systems for miniature bearing assembling
process from the Six Sigma project establishment

to evaluation, and are based on the existing DMAIC


I. INTRODUCTION

model or the fixed implementation process. They did


not consider the diversity of Six Sigma implementation

Application of Six Sigma methods can improve the

process, and is lack of flexibility and variability, can only

capacity of project management as well as the quality

apply to specific industry or production field.

level. At present, almost all of the world's Fortune 500

The author of this paper propose a method to

manufacturing companies are beginning to implement the

establish Six Sigma project management and analysis

Six Sigma management[1], Chinese enterprises are no

system model, combining with the

exception.
Information technology can help Six Sigma projects to

VRIWZDUH, which is the research project of China-US

improve the accuracy of information collection, to

JingYi Six Sigma management joint research laboratory,

facilitate the statistical analysis of data, to standardize the

SBTI-China and

implementation process of Six Sigma projects, to reduce

North China University of Technology

cooperation. The model application in Six Sigma project

the heavy work of Six Sigma project management.

management and analysis system software verify the

However, Six Sigma project management is basically

feasibility and practicality of the model. The dynamic

uses a number of generic project management software

model of that resolved the problems caused by diversity

such as Microsoft Project 2007, can not relate to specific

and uncertainty during the process of Six Sigma project

work processes; The statistic and analysis of Six Sigma

implementation well.

project through the use of statistical analysis software like


the Minitab is in a state of semi-manual, which makes

. SIX SIGMA PROJECT MANAGEMENT AND ANALYSIS

compete at home and abroad to improve the information

SYSTEM MODEL

level of Six Sigma project management. Such as foreign

2009 ACADEMY PUBLISHER


AP-PROC-CS-09CN004

project development

of 6L[6LJPD3URMHFW0DQDJHPHQWDQG$QDO\VLV6\VWHP

618

In this paper, the Six Sigma project management and

Six Sigma project implementation process is not a

analysis system model includes six parts. That is, simple

process from the definition phase to the control phase, but

workflow, the project implementation dynamic model

a complex process, which is circulatory and repeatability .

system, analytical tools, intelligence report system, the

Therefore, this paper put forward that dynamic model of

implementation of the project (the project team, project

the project implementation should set up in the easy

training, project implementation, project evaluation) and

workflow to improve the flexibility of the model running.

the user group (staff, Black Belt, consultants, enterprise

In this paper, simple workflow system includes


workflow engine, workflow designer and process
operation to resolve logic issue of service interaction;
document processor to resolve service process logic;
application program integrated design to resolve the
problem of user assignment and permission assignment.
Among them, the core scheduling algorithm adopted
by workflow engine is PetriNet algorithm.

leaders and so on). As shown in Figure 1.

B.

project implementation dynamic model system


Project implementation dynamic model system is the

core of the model. The traditional model of project


implementation is the DMAIC model, which is used by
Figure 1.

Six Sigma project management and system model

many companies and projects. DMAIC is process


improvement methods consisted of five phases, which are

Among them, the simple workflow drive the


model of dynamic model system, to improve flexibility
of model. The implementation of dynamic model
system is the most important part of the model. It calls
analytical tools and intelligent report system to manage
and control the project team, project training, project
implementation, project appraisal, a series of process.
The project process needs a variety of users of the
project team to participate in.

Define, Measure, Analyze, Improve, control.


1)DMAIC extended model used by some companies,
such as DMAICQ, DMAICP(in which, Q and p is the
process of self-definition ),and so on;
2)The simple variation of the DMAIC model used
by some companies, such as standard quantitative
management scheme MIS model, and so on;
3)Different projects within the same company also
may adopt different implementation process model;

A.

Ssimple Workflow

4)The running model is not static. For example, the

Workflow[4] is the computerization or automation of

requirements of the project make adjustment, then local

business processes. Workflow engine[5] is the core of

model must change correspondingly.

workflow, the task scheduler of project process and the


project

resources

distributor.

The

efficiency

In short, DMAIC model just reflects the general

and

implementation process. That does not accord with the

reliability of the workflow engine directly determine the

actual needs of each company and each project. The

efficiency and performance of whole system. Simple

actual project requires flexibility in implementation

Workflow is a workflow, which simplifies the workflow

process model. That is why this paper emphasis proposes

engine. According to analyzing and abstracting the

project dynamic model system on the premise of giving

complex process, simple workflow system classified the

six sigma project management and analysis system

changing part and invariant part, and combined with

model.

visualization tools, process monitoring, inquiry statistics

The

dynamic

model

system

of

project

module to manage and optimize the project process, and

implementation includes model building, standard model,

finally improve the work efficiency.

user model, operating model and model library. It


replaces the traditional and single DMAIC model, and is

619

more systematic, comprehensive and flexible. It is shown

Model is dynamic. Every step in the model is

as Figure 2.

defined as a node(process). The node of model is


dynamic.

Node

itself,

father-son relationship

and

sequence relationship among different nodes, work lists,


resources, and documents in nodes can be increased,
deleted and changed. There is no invariable model, only
changing model depending on the requirements of
company and project. User can customize or modify
model to get the model you want. Node exists and is
independent of

the model. It can be called by model

arbitrarily.
Figure 2.

Model can be standardized. The work lists, resources

project implementation dynamic model system

and documents of every node in model can be


Among

the

standardized, then added standardized indicator data to

standardization of the referenced model, user model is

make model to be standard model. In this way, the

specific model suitable for project cases, operation model

obtaintion of user model is on the basis of standard

is the running model in project implementation process.

model.

a.

them,

the

standard

model

is

Structure of dynamic model system

Standard model, the user model and operation model

Establish Model the standard model: In the

are the control center of the whole project, which control

dynamic model system of project implementation,

the progress of project. It can call analysis tools of six

standard model can use traditional DMAIC model, and

sigma project, intelligent report system to support the

can process and modify some classical model of model

whole process from the project team, training, project

library to get a new model quickly, and even can design a

implementation to the project evaluation.

new model. At the beginning of building model, the

Graphical customization. The standard model and


user model are customized through the graphical tools.
It reduces the tedious operation at the greatest degree.

optional and design characteristics embody the dynamic


character of model.
Standard modeluser model: user model can be

C.

obtained through modifying standard model. For example,

Analysis tools mainly include tool sets and tool

integrate phase D and M of standard model DMAIC into

interface, which include statistical analysis tools in

new M, integrate phase A and I of standard model

DMAIC each stage. It is used to be called by the model in

DMAIC into new I, modify phase C to form S, then user

dynamic model system of project implementation to

can get yourself model MIS.

analyze the data of project. The tools are shown as figure

User modeloperation model: Combining with the

3.

data of actual project, assign specific work lists, resources


and documents for every node in user model to control

TABLE1. EACH STAGE OF DMAIC AND TOOLS

and management the whole project process.


Standard modelmodel library, user modelmodel
librarystandard model and user model can both store
into model library Provide a reference for future projects.
b.

analysis tool and Intelligent report system

the model characteristic of dynamic model system


The model in the dynamic model system of project

implementation include standard model, user model,


operating model. These model have the following
characteristics.

620

Gantt is also one of Six Sigma project management

[6]

control tools. It is used to show project scheme (schedule,

[7]

resource scheme, cost of the scheme). The data source for


describing process in Gantt is the dynamic model data

[8]

from database. Therefore it can real-time response the


[9]

changes of dynamic model.


Intelligent report system includes two parts, project
document management and report intelligent generation.
Project document management is classified into standard
document management, project document management
and history document management. Intelligent report
generation includes template technology and automated
processing for characters, forms and images. Given the
problem of length, this part will not detail.
. CONCLUSION
In this paper, a Six Sigma project management
model and analysis system is proposed. It provides an
idea for the information of six sigma project management,
and is realized in the six sigma project management and
analysis system. The dynamic model system of project
implementation maximum resolved the problem of low
degree of information and poor practicality caused by
diversity and uncertainty in the process of project
implementation.

However,

as

Six

Sigma

project

management model and analysis system is put forward


for the first time, it's inevitable to have some
shortcomings. It needs further studies and improvement.
ACKNOWLEDGMENT
This work is supported by Funding Project for
Academic Human Resources Development in Institutions
of Higher Learning Under the Jurisdiction of Beijing
Municipality.
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