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Ti kim tra nh bn hng dn, kim tra kt ni c hc gia cc module.

u
ra ngun ti o c 21.1V . Ti vn thy bo li flash sens(error). Bn c th
hng dn ti cch o lng kim tra flash sensor v nhng sensor khc c hot
ng hay khng. Ti quan st trn PLC, ch c n PWR sng.

I verified the way which you guided, check the mechanical connection between the
modules, between HMI and PLC. I measured the output power 21.1V and the
main screen of the automatic pensky martens still occur the same error(
communication error, one of the system module does't respond, flash sens(error)).
Can you guide me how to check the flash sensor and the other sensor is working or
not . I watched the PLC, only PWR lamp light .
Thought you still have to nonzero what is causal?

Dear sir,

I send you the photos the rear part of the machine. You help me
check the machine is experiencing problems and please instruct us how to solve?
I look forward to hearing from you soon.
Thank you and best regard,
I send you the photos the rear part of the machine. You helf me check the machine is experiencing
problems and please instruct us how to solve?
I look forward to hearing from you soon.
Thank you and best regard,

Dear sir,
A few day, I sent for you some pictures of the machine . I verified the way which
you guided, but the main screen of the automatic pensky martens show that the
unit still occur the same error. My customer uses it frequently and they need it
urgently so I need your guidance on solutions to this problem as soon as possible.
I look forwad to hearing you as soon as possible.
Thanks and best regard.

Dear sir,
The D9 module is blinking when the system is running. I have marked in the
photos that are zipped in attach and I want to ask you that are the panel and the
board two devices on the photos ? I take it out how, please you instruct me from
the picture. Because my customer uses it frequently and they need it urgently so I
need your guidance as soon as possible. when I get the answer, I will sent it for
you.

Ti trao i vi khch hng ca mnh v li m bn a ra v phn mm ca


my. H gii thch, thc s khng tc ng vo chng trnh ca my nh bn ni,
h vn hnh n trong mt thi gian di, n thun ch thc hin nhng thao tc
theo hng dn nh sn xut. Nn ti mun bn hy kim tra li tht k, nu phi
gi thm thng tin g, hy bo vi chng ti ngay.
y l khch hng ln ca chng ti
Hy cng ti tho g vn ny v a ra gii php hp l.
Dear sir,
I talked to my client about errors that you make on the software. They complain us that actually
they didnt impact into software as you say. They operated it for a long time, merely perform tasks
as instructed manufacturers. So I want to you check carefully, if you need additional information,
please send us as soon as possible.
This is my big client, they are not satisfied about this.
You with us solve this problem and offer a reasonable solution.

Dear sir,
t hiu vn ang xy ra vi my. t trao i li vi khch hng ca mnh, bi h phi s
dng n thng xuyn, nh trc y t trao i vi my v li pt100 , c l v qu st rut
nn h v tnh gy ra li ny, mt phn nguyn nhn bi h khng rnh v tin hc.
Vic gi my cho my s mt nhiu thi gian, m khch hng ca t ang cn gp. my c th
gi phn mm v hng dn t tng bc np li chng trnh mi c k? V cch hng
dn khch hng trnh gy ra s c nh ln ny.
Thc s, s c ln ny lm nh hng rt ln n nim tin ca khch hng i vi t, cng v
y l khch hng ln, quan trng nht v lin quan n nhiu d n trong tng lai, nn t
mong mun m gip t gii quyt s c ln ny v our business relationship.

Dear sir,
I understand the problem is occurring with the machine. I worked to my customer, Because he
uses it frequently, As before I talked to occur the error by pt100. Perhaps, because he was too
impatience, so he has accidentally caused this error. Part of the reason, because he isnt an
expert about informatics.
Send the device for you takes a lot of time, that my customer is in need as soon as possible.
You can send the software And to guide me every step reload new program? And the way to
guide my customers avoid causing incidents like this time.
In fact, breakdown this time made a huge impact on consumers' trust for me. It's because this
is the customer large, most important and Associated with many projects in the future, and I
wish and trust the solution right, favorable between the left and the right.
Thanks and best regards!

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