Post- Training Evaluation (28/10/2014)

1. Communication is best defined as ..

2. Communication Success Strategy

Setting Goal:
Planning:
Medium:
Practice:
Delivery:

%
...%
%
...%
..%

3. Positive Characteristics of Communication 4 Cs

..
.
.

4. Six characteristics of A Champion Communicator

..
.
.
.
.
.

5. Which of the below is the best Conflict Management Styles (Tick any)

Avoidance (withdrawal)
Uncooperative and unassertive.

Competition(authoritative command)
Uncooperative and assertive.

Compromise
Moderately cooperative and assertive.

Collaboration (problem solving)

Cooperative and assertive.

6. Cheat Sheet to hidden thoughts (Demonstrate an example of each of the below)

Yes gestures
No gestures
Power Handshake

7. Email and internet Etiquette

Email length should be

Content should be
Replying should be ..
Example of Salutation
..
.
Subject line should have ., or . at the end, within a bracket
Example of Signature

Flaming should not be exercised in emails.

Sensitive issues should be always discussed via emails.

TRUE / FALSE
TRUE / FALSE

Self-awareness questionnaire on post training behaviors

1. Are you making use of the magic success strategy before communicating?
a. Do you think and plan about what message should be conveyed?

Yes

No

b. Do you think about what words to put into the message?

Yes

No

c. Do you plan and choose your medium to convey the message?

Yes

No

d. Do you practice or if not practice right away, do you at least think about the consequences of your message and the way
in which your recipient (listener or reader) will perceive it?
Yes
No
e. Do you rethink whether the message should be conveyed at all?

Yes

No

Yes

No

2. Are you using the 4Cs in your communication?

a. Do you keep your messages concise but not incomplete?

b. Do you ensure that the reader/listener gets the required message and there is no obscurity in the message?
Yes

No
2

c. Do you ensure that all possible questions that could arise on the given subject would be answered on reading your
message? Eg: when/where/why/ is the meeting?
Yes
No

3. Are you now aware of your own prejudices and perceptions?

a. Have you begun to think with an open mind?

Yes

No

b. Do you empathize more than before?

Yes

No

c. Do you make an effort to understand others inner feelings and emotions before stating your point?
Yes

No

d. Do you ensure more transparency in your dealings with others?

Yes

No

e. Do you relate to people on a more personal level now?

Yes

No

4. Are you taking note of positive and negative body gestures- yours and others?
Yes

No

6. Are you incorporating more positive words into your communication, especially for feedback
and meetings?
Yes
No
7. Are you applying the techniques and styles that you learnt about email and telephone
etiquette?
Yes
No
8. Are you putting into practice the business writing skills briefed to you?
a. Before writing, do you take time to think whether it should be a formal or informal letter?
Yes

No

b. Do you apply the correct salutation?

Yes

No

c. Does your subject line reflect the content of the letter concisely?

Yes

No

d. Does your letter convey the necessary respectful tone due to the reader?

Yes

No

e. Do you ensure that your letters convey the gist of the matter in the first line?

Yes

No

f. Do you keep your emails short and to the point, but not incomplete?

Yes

No

g. Do you sign off your letters appropriately?

Yes

No

h. Do you do a grammatical and spell-check before hitting the send button?

Yes

No

Assess yourself
1. To what extent have you learned on the course about your behavioral skills?
A lot 6 5 4 3 2 1 Nothing
2. To what extent have you learned on the course about how much you contribute to your teams overall output?
A lot 6 5 4 3 2 1 Nothing
3. To what extent have you learned on the course about Non-verbal communication?
A lot 6 5 4 3 2 1 Nothing
4. To what extent did the activities and games help you in understanding the content of the training?
A lot 6 5 4 3 2 1 Nothing
5. To what extent are you applying the techniques that you learnt during the training?
A lot 6 5 4 3 2 1 Nothing
6. Have you faced situations where you were unable to apply what you learnt due to the behavior of the other party
concerned? If so, would you like to discuss any particular situation with the trainer and colleagues to arrive at a win-win
situation?

Suggestions / Comments / Feedback

Participants Name:
Department:
Position:
Signature:
4