Government Industry Solutions

Governments across the world need to provide their citizens affordable, efficient and
transparent public services, inclusive growth opportunities, comprehensive national
security and defense systems, and effective disaster management.
Tata Consultancy Services (TCS) Government Industry Solutions Unit (GISU)
understands the multi-dimensional challenges governments face today and provides
them Information Communication Technology (ICT) solutions to improve their citizens
quality of life through smart and effective governance.

Overview

Our Solutions

To meet the expectations of multiple stakeholders in

a challenging environment, there is a clear imperative for
governance to be nimble and effective. ICT-enabled
solutions for governments can help achieve this through
process efficiencies, technology scalability, feature-rich
business functionality, customized mapping with
government functions at different levels of
administration, and analytics to enable planning and
decision-making. Transparency and accountability can be
built into government process workflows with an
outcome-based approach for continuous transformation.

Our solutions for the public sector help you manage

a wide range of areas including:

We provide comprehensive solutions for central as well as

local governments. Built on domain knowledge, process
reengineering and state-of-the-art ICT systems, these
solutions address all aspects of governance including
office automation, file management, workflow
management, budgeting and financial management,
knowledge management, payroll processing, and asset
and inventory management. The solutions serve as a
general platform on which department-specific
functionality can be built for your line functions.
Successful engagements in several countries and across
various government environments enable us
to leverage global governance best practices while
implementing Best in class ICT solutions.
We provide governments with real-time information,
services and analytics by using next generation
technologies and design architectures that utilize
government networks, the internet and mobile
communications, to render public services. In addition,
our existing frameworks in multiple domains such as
financial management, taxation, human resource
management, law enforcement, healthcare, and office
automation among others, allow rapid deployment
of solutions.

n
Citizen Services. We ensure affordable and anywhere

access to public services required by citizens routinely

with real-time information availability and 24X7
paperless service delivery for your citizens.
n
Social Development. Our solutions enable inclusive

growth through biometrics-based beneficiary identity

management, electronic disbursal of wages and nonmonetary benefits, beneficiary enrollment, digital
works management, self-help group management.
n
Defense and Security. Our secure and robust

communication networks, active Electronic Warfare

(EW) systems and integrated law enforcement systems
allow you to empower your defense forces and security
agencies.
n
Revenue and Taxation. We help you integrate

revenue, taxation and financial management on

a single platform. You can leverage this to increase tax
revenues (direct and indirect taxes) through effective
tax administration, perform a variety of financial
management activities including budget preparation,
and achieve rigorous fiscal discipline.
n
Public Healthcare. We increase accessibility to

affordable public healthcare and medical services

by offering clinical and diagnostic services through
workflow-driven processes, effective administration
and proactive monitoring of quality health services.
n
Public Infrastructure. Our solutions enable rapid

urbanization, better management and delivery of civic

services, and planned development of cities through
optimized technology infrastructure, integrated
transportation and traffic systems, management
of state-wide area network and data center.
n
Disaster Management. We help you set up early

warning systems for disasters with incident response

systems and knowledge portals.

CITIZEN SERVICES

SOCIAL DEVELOPMENT

PUBLIC HEALTH

Increased governance,
reduced government

PUBLIC INFRASTRUCTURE

DEFENSE & SECURITY

DISASTER MANAGEMENT
REVENUE & TAXATION

An overview of TCS Government Industry Solutions

Benefits

The TCS Advantage

Our solutions enable you to deliver better services

to your citizens through:

The Government Industry Solutions Unit at TCS provides

transformational smart governance solutions for all tiers
of government organizations federal, state and local.
Our teams experience in providing solutions to public
sector in multiple countries helps us understand and
leverage globally accepted best-practices and solutions.

Improved transparency and accountability

We automate your processes and ensure access to realtime information for various stakeholders for improved
transparency and accountability in public service delivery.
Increased accessibility
You can increase the accessibility and affordability of
public services with our workflow-driven processes and
internet-enabled solutions.
Higher security
Our solutions ensure total security of government and
personal data through multiple technologies including
digital certificates, biometrics, encryption and authorized
access levels.
Rapid implementation
Our frameworks-enabled solutions help in rapid
implementation timelines and reduced lifecycle costs.
Enhanced change management
You can manage change effectively and efficiently
leveraging our process rigor coupled with our expertise
in government domains and innovation models.

Our experts have extensive experience in design and

implementation of effective governance solutions
utilizing world-class current and next-generation
technologies.
We deliver end-to-end holistic and integrated solutions
where we provide software, hardware, applications, and
infrastructure.
Our flexible and innovative business models are aligned
with the unique challenges of public sector and allow
sustainable collaboration with our customers.

About TCS Government Industry Solution Unit

TCS Government Industry Solution Unit (GISU) provides smart governance solutions
which empower governments across the world. We work with different government tiers
including federal, state and local to transform the delivery of public services. Our investment in
developing solution frameworks in different areas of governance enables us to leverage global
best practices and reduce time-to-market lifecycle. Engagements with governments in India,
USA, UK, Africa, Europe and Latin America have given us a deep knowledge of the challenges
faced by governments in different parts of the world.
We combine our deep insights into how governments work, technology expertise, and multidomain knowledge to partner with governments worldwide in delivering end-to-end IT enabled
e-governance solutions. A continuous focus on innovation across technology, processes and
business models allows us to deliver value to our customers and enable them to improve the
quality of life of their citizens.

Contact
To know more about TCSGovernment Industry Solutions, contact
government.isumarcom@tcs.com

About Tata Consultancy Services Ltd (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
Indias largest industrial conglomerate, TCS has a global footprint and is listed on the National
Stock Exchange and Bombay Stock Exchange in India.

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