David L.

Jones
Coral Gables, FL 33146
305-726-6180 Cell dljones1245@gmail.com

SENIOR LEVEL BUSINESS OPERATIONS PROFESSIONAL

P ROPERTY M ANAGEMENT | R ENOVATION , R EPAIR & M AINTENANCE | P ROJECT M ANAGEMENT

Seasoned, successful and ambitious Facilities Maintenance Director with broad based expertise in the
oversight of all aspects of repair, maintenance, and renovation for a portfolio of up to 30 properties.
Skilled in exercising independent judgment and initiative to assume a lead role in promoting the goals of the
organization while safeguarding the companys reputation as a leader in the industry.
A broad command of all practices, tools, materials, and methods associated with the maintenance and repair
of buildings and equipment, with a record of excellence leading major renovation projects affecting HVAC,
drywall, electrical systems, plumbing, and other core areas.

CORE COMPETENCIES

Leading Property Improvements and Repair

Overseeing Maintenance Projects
P&L Accountability/Budget Management
Improving Value Through Renovation
Establishing Collaborative Relationships

Managing Multiple Properties

Real Estate Construction Project Management
HVAC, Electrical, Plumbing, Drywall Expertise
Structure Deals/Negotiate Agreements
Retain Customers/Build Loyalty

Technical Proficiencies: MS Office and SalesForce

PROFESSIONAL HISTORY
2008 to Present: Tropic Holdings LLC, Doral, FL Project Manager
Fulfill a key project management role for this franchisee of Homevestors, a leading real estate franchise corporation
engaged in the renovation and resale of properties. Exercised decisive business leadership and facilities maintenance
expertise to manage a portfolio of 30 homes, with supervisory authority over personnel management, construction
projects, and property management issues. Engaged in the acquisition of permits, completion of punch lists,
negotiation of purchase prices, and other aspects of the business.
Assume a lead role managing major renovation projects with budgets up to $30,000, spanning HVAC, walls,
electrical, plumbing, and other core areas.
Significantly improved the market value of properties purchased for under $100,000, driving the generation
of consistent streams of revenue from resale.
2008 to 2009: AMBIUS, Atlanta, GA - Vice President / Branch Manager
Oversaw vision, strategy, and execution for the Atlanta branch for the largest Interior Landscape Company in the
nation, providing landscaping, plant maintenance and living walls to a diverse roster of key clients in the hospitality,
commercial and business industries. Successfully grew revenue by over 6% annually.
Drove development and implementation of business infrastructure, staffing, performance plans, sales
forecasts and marketing strategies to grow revenue to $3MM in just one year.
Spearheaded major revitalization efforts to lead this underperforming location to success; evaluated and
made sweeping changes in staff mix, marketing and customer service standards to rapidly impact business
results.
Created a new sense of cohesion and accountability among a diverse team of sales, service and administrative
professionals; developed coaching, mentoring and training programs to help individuals achieve
unprecedented sales and operations success.

David L. Jones
Page 2 | Coral Gables, FL 33146
305-726-6180 Cell dljones1245@gmail.com

Led initiative to develop and launch a standardized quality control program to increase customer satisfaction,
retention and loyalty decreased lost accounts and customer complaints dramatically and improved overall
retention by 8%.
Drove new business development, client relations and sales strategies to deliver solid sales, revenue and
profitability performance; simultaneously worked to decrease overhead costs by 5% through cost targeted
reduction, expense management and vendor negotiations.
Personally designed new techniques for servicing plants including sub-irrigation processes to improve
lifespan of landscaping.
Managed a team of 5 direct reports including an Administrative Manager, Warehouse Manager, 2 Concierges,
3 Truck Drivers and 27 Service Technicians.
Managed all sales forecasts, P&L accountability, budgets and expenses; led redesign of warehouse, receiving
and inventory management processes to increase efficiencies, enhance inventory controls and decrease costs.

1990 to 2008: CREATIVE FOLIAGE, Miami, FL Owner/President

Led operations, business infrastructure, policies, procedures, sales and marketing strategies to drive year over year
business growth for this highly successful provider of interior plant maintenance services for major clients across the
hospitality, travel and commercial industries. Acquired existing business from Clark J. Jones and grew company to
new heights of success.
Drove all creative development, outreach and sales initiatives to capture lucrative new business
opportunities with some of the worlds biggest names in travel and hospitality; increased annual sales
revenue by over 5%, year over year.
Gained reputation for high quality, reliable and cutting-edge interior plant design and maintenance programs
in the US further expanded business reach to international cruise customers.
Cultivated key business relationships with high level decision makers within the Carnival Cruise Line,
Norwegian Cruise Line, Hyatt Hotels and Wyndham Hotels as well as a number of upscale legal firms and
corporate businesses.
Drove outreach, branding and public relations to expand market reach; actively participated in a wide variety
of industry events and networking platforms to continuously reach new audiences.
Hired, trained, developed and led a team of I Manager, 1 Sales Representative, 1 Installer and 13 Service
Technicians based in Miami and Puerto Rico, hired and contracted additional service providers to support
cruise maintenance agreements.
Maintained 96% customer retention; created a culture of exceptional customer service and reliability.
Negotiated all contractual agreements, built a strong network of vendors and conducted all sourcing,
purchasing and buying activities with a focus on high quality products at a fair price.
DOT JONES PRODUCTS, INC., Coconut Grove, FL President/Owner
Instrumental manager in the manufacture, distribution and sales of Dot Jones BBQ sauces; built a substantial
presence among grocery retailers, specialty stores and restaurants.
Overhauled marketing, brand and advertising campaigns to expand market penetration; reengineered
ingredient selection and quality standards to deliver a better product.
Participated in trade shows and industry events to capture the attention of potential clients.

EDUCATION
Florida International University, Miami, Fl - Bachelor of Science in Hospitality Management
Miami Dade Community College, Miami, FL Associate of Arts Degree