1. Management is getting work done efficiently and effectively through others. It has the following functions: Planning determining organizational goals and a means for achieving them
Organizing deciding where decisions will be made, who will do what job, and who will work for whom in the company
Leading involves inspiring and motivating workers to work hard to achieve organizational goals
Controlling monitoring progress through goal achievement and taking corrective action when needed
2. Types of Managers top managers these are executives responsible for the over-all direction of the organization (ex. chief executive officer, chief operating officer, chief financial officer, vice president, corporate head)
middle managers managers responsible for setting objectives consistent with top managements goals and for planning and implementing sub-unit strategies for achieving these objectives (ex. regional manager, division manager, general manager)
first-line managers managers who train and supervise the performance of non- managerial employees who are directly responsible for producing the companys products or services (ex. office manager, shift supervisor, department manager)
team leaders managers responsible for facilitating team activities toward goal accomplishment (ex. team leader, team contact, group facilitator)
3. Managerial Roles A. Interpersonal - this category involves providing information and ideas Figurehead As a manager, you have social, ceremonial and legal responsibilities. You're expected to be a source of inspiration. People look up to you as a person with authority, and as a figurehead. Leader This is where you provide leadership for your team, your department or perhaps your entire organization; and it's where you manage the performance and responsibilities of everyone in the group. Liaison Managers must communicate with internal and external contacts. You need to be able to network effectively on behalf of your organization.
B. Informational - this category involve processing information
Monitor In this role, you regularly seek out information related to your organization and industry, looking for relevant changes in the environment. You also monitor your team, in terms of both their productivity, and their well-being.
Disseminator This is where you communicate potentially useful information to your colleagues and your team.
Spokesperson Managers represent and speak for their organization. In this role you're responsible for transmitting information about your organization and its goals to the people outside it.
C. Decisional - this category involves using information
Entrepreneur As a manager, you create and control change within the organization. This means solving problems, generating new ideas, and implementing them.
Disturbance Handler When an organization or team hits an unexpected roadblock, it's the manager who must take charge. You also need to help mediate disputes within it.
Resource Allocator You'll also need to determine where organizational resources are best applied. This involves allocating funding, as well as assigning staff and other organizational resources.
Negotiator You may be needed to take part in, and direct, important negotiations within your team, department, or organization.
4. Managerial Skills technical skills the ability to apply specialized procedures, techniques and knowledge to get the job done
human skills the ability to work well with others
conceptual skills the ability to see the organization as a whole, understand how the different parts affect each other and recognize how the company fits into or is affected by its environment
motivation to manage an assessment of how enthusiastic employees are about managing the work of others
5. Evolution of Management Thought Classical Management - was developed by Henri Fayol and it emphasized the following factors as being essential to an effective management process: division of labor, wide span of control, tall organizational structure, and authoritarian style of management. Scientific Management - this method was developed in the USA in the early part of the 20th century by Frederick Taylor, building on the earlier work of Henri Fayol believing that a high division of labor was needed to produce more output; he introduced a piece- rate style of payment for the workforce (this meant that the workers received an amount of money per 'piece' that they produced, thereby linking their pay to their productivity). Human Relations Management - the Human Relations 'school' of management thought looks beyond mere financial and productivity variables in deciding the best way to manage a workforce; managers believe that a worker's performance can be improved by being given praise and recognition for their efforts, that workers should be consulted in any decision that affects them, and that the leader should be democratic rather than autocratic. Contingency Management - this management 'school' of thought was developed in the 1960s and, unlike the other theories; it believes that there is no single approach to management which will suit all businesses and all employees. In other words, some situations in a business will call for a more authoritarian management style whereas in other situations a more participative 'hands-on' approach to management will be required.
Source: Principles of Management, eBook from www.cengage.com