Professional Documents
Culture Documents
Managers
Persons whose influence on others is limited to the
appointed managerial authority of their positions to
reward and punish.
• Leaders
Persons with managerial and personal power who
can influence others to perform actions beyond those
that could be dictated by those persons’ formal
(position) authority alone.
1. Drive
2. Desire to lead
3. Honesty and integrity
4. Self-confidence
5. Intelligence
6. Job-relevant knowledge
EXHIBIT 11.1
EXHIBIT 11.3
EXHIBIT 11.5
EXHIBIT 11.7
• Self-confidence
• Vision
• Ability to articulate the vision
• Strong convictions
• Behavior that is out of the ordinary
• Appearance
• Environmental sensitivity
EXHIBIT 11.8