Managed Services

Professional performance at lower cost

www.kpit.com USA Toll Free +1 888-985-0301 ManagedServices@kpit.com

KPIT Managed Services Offerings keep you ahead in IT:
Trust KPIT to Manage Your SAP Landscape
KPIT is
Your Trusted
Advisor for
Managed Services
Your competition never rests, your IT organization is always overwhelmed, leaving your margins and staff under constant pressure. Our
Application Management Services (AMS) for your SAP systems offers deep expertise and economies of scale; freeing more dollars, time, and
mindshare to innovate with the business and truly deliver value. Let us keep the lights on for you so you can spend your time helping your
company keep ahead of the competition!
With over 15 years of global SAP Managed Services (MS) experience, KPIT offers large company performance with the agility, flexibility, and
personal touch of a small company. SAP itself calls upon KPIT to support key products on their behalf. Let our deep SAP experience and
cost effective global delivery centers do the same for you. KPIT has time and again satisfied its customers by successfully delivering Managed
Services to over 100 customers.
Our Innovations Lab has value levers and accelerators that help optimize business processes, reduce complexity, measure and realize business
benefits, and co-innovate with customers. We begin our journey with a no cost 3-day assessment that will demonstrate key benefits that you
will achieve with KPIT as your partner.
Our ITIL based service model helps customers with:
24x7 or 16x5 Application Support Help Desk/Service Desk
Infrastructure Management Services Hosting and Monitoring
Transparency with real time dashboards Flexibility with On-demand, Shared Services
Projects, Upgrades & Rollouts Assessment and Optimization Services
www.kpit.com USA Toll Free +1 888-985-0301 ManagedServices@kpit.com
Applications
Support
Services
Managed
Services
Service
Operations
Services
Cloud
Management
Services
Infrastructure
Management
Services
Projects
Upgrades &
Roll-Outs
Value
Added
Services
Key Highlights
One stop shop with end to end capability
ITIL/ITSM & 6 sigma Certified Consultants
Value Levers - Tools and Accelerators
8300+ Employees, 1700+ SAP Consultants
500+ SAP MS Consultants with 100+ active global customers
Flexible Delivery Model including On-Demand, Shared Services
Matured Delivery Excellence Program
Key Customer Benefits
Free budget, time and mindshare to focus on strategic initiatives
Leverage our deep and broad SAP experience to improve service
levels and quality
Monitor and measure your performance with our dashboards
Lower SAP TCO by 30 to 40%
Lower Cost per Case by up to 60%
Transform IT into a proactive organization
Portfolio Offerings
SAP, Oracle, E-Business, Mobile & Custom Apps
Infra App, DBA, Data Center Support, Rationalization
Application Assessment, Optimization, PMO Services
24x7 Global, Multilingual Service Desk, Remote Monitoring
Projects, Upgrades, Rollouts, Major Enhancements
Hosting, Cloud (SaaS, PaaS, IaaS), Backup, Disaster Recovery
Worry free Managed Services thats right for you
Assessment
and Initial
Engagement
Scalable
COE
Low Risk
Transition
in Weeks
Steady
State
Co-innovation
& Continuous
Improvement
Establish an
engagement model
based on ITIL
process and global
delivery excellence
practices
Access to SAP and
non-SAP experts
allows you to solve
the most
challenging of
business problems
Helps develop plans
to support your
evolving business
needs

Our proprietary
transition
methodology follows
a 3 phased approach
for seamless
transition of
applications,
infrastructure, and
the organization
The right mix of
co-sourcing is
established bringing
the least disruption to
the business and the
fastest transition
New support
processes and
ticketing tool are
established

Provide a stable SAP

environment based
on the support
requirements and
SLAs
Finalize SLA
requirements and
implement optimized
support process
Jointly review status
and progress in
Quarterly Review
Meetings

Business Value
Enablers &
Performance
Optimizers to
integrate IT and
business processes
Periodic innovation
sessions to bring
thought leadership
and implement
industry best
practices
Innovate with your
business to keep
ahead of competition

3 day no cost
assessment to
understand your
needs and objectives
Application of tools
to determine current
system health and
optimization
opportunities
Present best practice
comparison, solution
effectiveness, risk
mitigation,
improvement options
and cost savings

Some of our Key Customers

KPIT Approach to Managed Services
www.kpit.com USA Toll Free +1 888-985-0301 ManagedServices@kpit.com
1700+
SAP Consultants
8300+
Employees
Customers
Across 25+
Countries
Serviced Over
500 SAP
Customers
7 Global
Delivery Centres
& 31 Offices
Copyright 2014 KPIT and its logo(s) are trademarks of KPIT Technologies Limited. All rights reserved.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
Awards & Recognition
CMMI-DEV v1.2
Level 5
Top 8
Consulting Partner
2012 SAP Partner
Impact Award Winner
Top 20 SAP
Implementation Providers
Top 8 Consulting
Partner for
SuccessFactors
Ranked #7 by SAP
Developers Network
(SDN)
SAP ACE Award 2011
SAP Asia Best
Performance Award
2007-08
Top 25 SAP Service
Providers
7
8
2011
3 Steps to Uncover Cost Savings and
Achieve Optimal Operational Efficiency

Expert Virtual
Roundtable
Your team gathers every week to
discuss key issues. Why not invite
our experienced AMS experts to
discuss how we have reduced
non-core IT services spend at
companies like yours? Well
provide best practices and
research insights on how other
companies have gone from good
to great.
Value Assessment
Workshop
If you already suspect your
organization has savings to achieve
its time to schedule an in-depth
value assessment workshop. Take
advantage of this free consulting
offer from KPIT to investigate
savings based on your organizations
own data. Youll likely learn that
partnering with KPIT can pay for
itself in just a few months.
No Risk Value
Delivery Ofer
If you already understand the
value of engaging a partner to
reduce non-core business activity
spend, its time to discuss delivery
options. KPIT can work with you to
get fully transitioned in weeks with
minimal upfront cost.
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www.kpit.com USA Toll Free +1 888-985-0301 ManagedServices@kpit.com