SUMMARY

Senior project manager with expertise in driving successful deployments within budget and on
time, working in an international context, and managing teams and customers with diverse
cultural backgrounds and globally distributed virtual teams. Background includes deploying SAP,
SAP B, and SAP !A"A, server consolidations, managing major service providers, initiating and
leading projects with same to improve service levels, designing and implementing support
models.
#ey $uali%cations include&
Finance, Shipping, Facilities Management and Personnel IT systems, SAP /
ERP, Multi Site lo!al "perations, #hange Management, Ser$ice Pro$ider
Management, IT In%rastructure Management, Systems Integration, Support Model
&esign and Implementation' (ell $ersed in PMI, Agile, and (ater%all and ASAP
pro)ect management methodologies' E*perience +or,ing in Europe and -atin
America' Fluent in Spanish'
TE#./I#A- A/& I/TER#U-TURA- S0I--S
Software'Systems& indows, (S Project, (Sord, (S PowerPoint, (S )xcel, *isio, +nformix, ,"+-,
!.(/, web design tools, SharePoint, Alfresco, 0oogle site, docs and call management systems.
SAP deployment experience with 1+23, (( and AP modules. SAP hands on experience with
BAS+S functions, pro%le generator and security. ell versed in technical deign and process
documentation. )xtensive experience working in globally distributed virtual teams,
onshore'o4shore support models and deployment teams.
E&U#ATI"/&
,"+*)5S+.6 31 A5+73"A, .ucson Ari8ona
9egree& (asters of Science in (anagement +nformation Systems.
Area of emphasis& +nformation System Analysis and 9esign.
A()5+2A" 05A9,A.) S2!33/ 31 +".)5"A.+3"A/ (A"A0)()"., 0lendale Ari8ona
9egree& (asters of Business Administration in +nternational (anagement,
Area of )mphasis& +nternational (arketing and 3perations.
,"+*)5S+.6 31 A5+73"A, .ucson Ari8ona
9egree& Bachelor of Arts, Area of emphasis& )nglish.
PR"FESSI"/A- E1PERIE/#E2
T3 M"4I-E IT 4USI/ESS S"-UTI"/S 5contract6
March 789: ;<une 789:
Senior Pro)ect Manager
1inance project manager for cross functional projects including P3S, credit card payment
system landscape and leasing.
(anaged installation of leasing management software for tax department.
(anaged processes to ensure appropriate planning, risk:management, and execution relative
to project costs and bene%ts.
)nsured the development of consistent, concise, periodic project:status reports for
management and stakeholders.
<A4I- E-E#TR"/I#S -"4A- IT ; Senior Pro)ect Manager
7898 3 789=
Project (anager for Supply 2hain group projects.
(anaged business data warehouse program to transition of major systems from legacy feeds
to SAP B feeds.
(anaged projects to replace major SAP $ueries with SAP B reports
Project (anager for replacement of top ten 2P, consuming SAP $uarries re$uiring real time
data with SAP !A"A
Project (anager for major portal initiatives
(A-3MART I/F"RMATI"/ SER>I#ES &I>ISI"/ ; RI#EF -ead
788? 37898
5+2)1 /ead for "orth America SAP deployment of 1ixed Assets, Project Systems and
Purchasing.
(anaged creation of SAP functional speci%cation for 5+2)1 business objects, ;reports,
interfaces, conversions, electronic forms and work<ow=.
+denti%ed gaps in re$uirements and led e4ort to create functional speci%cations to ful%ll them.
(anaged creation of following 5+2)1 technical speci%cations.
(anaged go:live schedule and activities for 1A, PS and P.P.
&.- AMERI#AS I/F"RMATI"/ SER>I#ES
788: ; 788@
Senior Pro)ect Manager
+n charge of the %nance and billing domain roadmap for /atin America
Project manager for six SAP %nance deployments in /atin America, managing technical
resources, software development, maintaining time line and driving issues to conclusion
9esigned, implemented and managed SAP support process for /atin America
(anaged SAP technical upgrade from >.? to )22 *@ for ,.S.
(anaged SAP Business arehouse application consolidation
.E(-ETT PA#0AR& 4USI/ESS A/& TE#./"-"Y S"-UTI"/S
7888 ; 788:
R"SE>I--E3 SAP >alue #hain Integration Manager
Project (anager for SAP Support 5eengineering +nitiatives, resulted in ABC decrease in
support calls
3ptimi8ed competency center support resources by consolidating regional SAP technical
teams into worldwide team.
orldwide manager for validating support team training plans, documentation deliverables
and staDng projections for major SAP software releases.
3wner and creator of SAP competency center Service /evel Agreements.
(anaged $uarterly reviews with customer management of S/A commitments and results.
.E(-ETT PA#0AR& 4USI/ESS
9??A ; 7888
SAP 4ASIS Engineer/In%rastructure -ead
9eveloped and managed security strategy for SAP platform
Project manager for SAP 9isaster 5ecovery Plan and test
Project manager for server consolidation, reducing servers from six to two
+denti%ed and analy8ed problem trends associated with unplanned down time for factory +.
infrastructure, initiated permanent solutions with service providers
5educed unplanned downtime EBC in %rst six months
.E(-ETT PA#0AR& -ATI/ AMERI#A REI"/ .EA&BUARTERS
9??: 3 9??A
In%ormation Technology #onsultant
(anaged deployment of mission critical software leasing software throughout /atin America
including process reengineering and support strategy
Project manager for /atin America orld ide 0/ project
.E(-ETT PA#0AR& PUERT" RI#" 9?@?
3 9??:
Programmer Analyst
Analy8ed, improved and acted as a business consultant on information needs of Shipping,
Personnel and 1acilities departments
Selected new systems and acted as project leader during their implementation
(aintained and enhanced systems, support programming, system upgrades, system
documentation