[1]

CHAPTER-1
PROFILE OF THE FIRM

1.1 NAME- INDIA INFOLINE LIMITED (IIFL)
Address- 71/3, Rama Rd, Moti Nagar, Delhi 110015
Email- cs@indiainfoline.com
Website- www.indiainfoline.com
Contact no. - +91-22-40071000
+91-22-4 0609174
Corporate Office:
IIFL Center, B Wing Trade Centre Kamal Mills Compound, Off Senapati Bapat marg,
Lower Parel, Mumbai 400013
Geographical areas of IIFL:
Singapore
Dubai
USA
UK
Geneva
Honk Kong
Mauritius

[2]

1.2 NATURE OF THE ORGANIZATION
The IIFL (India Infoline) group, comprising the holding company, India Infoline Ltd
(NSE: INDIAINFO, BSE: 532636) and its subsidiaries, is one of Indias premier
providers of financial services .
IIFL offers advice and execution platform for the entire range of financial services
covering products ranging from Equities and derivatives, Commodities, Wealth
management, Asset management, Insurance, Fixed deposits, Loans, Investment Banking,
Gold bonds and other small savings instruments .
We have a presence in: :
Equities our core offering, gives us a leading market share in both retail and institutional
segments. Over a million retail customers rely on our research, as do leading FIIs and
MFs that invest billions. .
Private Wealth Management services cater to over 2500 families who have trusted us
with close to Rs 25,000 crores ($ 5bn) of assets for advice.
Investment Banking services are for corporates looking to raise capital. Our forte is
Equity Capital Markets, where we have executed several marquee transactions.
Credit & Finance focuses on secured mortgages and consumer loans. Our high quality
loan book of over Rs. 6,200 crores ($ 1.2bn) is backed by strong capital adequacy of
approximately 20% .
IIFL Mutual Fund made an impressive beginning in FY12, with lowest charge Nifty
ETF. Other products include Fixed Maturity Plans.
Life Insurance, Pension and other Financial Products, on open architecture complete
our product suite to help customers build a balanced portfolio.
[3]


1.3 ORGANIZATIONS VISION AND MISSION
(a) Vision- Our vision is to be the most respected company in the financial services
space"
(b) Mission- To develop the India's largest yellow page network. In doing so, consumers
will be able to find a business or service with ease. Our goal is to deliver a simple to use
information resource which is both enjoyable and informative. Further, We are looking
forward to match the needs of the advertisers who require smart solutions to their
business essentials. Our Strength lies in our power to apply knowledge and expertise in
Customer satisfaction. It is not surprising to say that everyday we generate business
worth crores.
1.4 PRODUCT RANGE OF THE COMPANY:-
India Infoline Ltd. is a one-stop financial services shop, most respected for quality of its
advice, personalized service and cutting-edge technology. They provide a wide range of
financial products and services like equities, Insurances, commodities, Investments etc.
They can be broadly categorized into:
1. EQUITY: India Infoline provided the prospect of researched investing to its clients,
which was hitherto restricted only to the institutions. Research for the retail investor did
not exist prior to India Infoline. India Infoline leveraged technology to bring the
convenience of trading to the investors location of preference (residence or oce) through
computerized access. India Infoline made it possible for clients to view transaction costs
and ledger updates in real time.
[4]

2. COMMODITIES: IIFL offers commodities trading to its customers vide its
membership of the MCX and the NCDEX. Our domain knowledge and data based on in
depth research of complex paradigms of commodity kinetics, offers our customers a
unique insight into behavioral patterns of these markets. Our customers are ideally
positioned to make informed investment decisions with a high probability of success.
3. CREDIT & FINANCE: IIFL offers a wide array of secured loan products. Currently,
secured loans (mortgage loans, margin funding, loans against shares) comprise 94% of
the loan book. The Company has discontinued its unsecured products. It has robust credit
processes and collections mechanism resulting in overall NPAs of less than 1%. The
Company has deployed proprietary loan-processing software to enable stringent credit
checks while ensuring fast application processing. Recently the company has also
launched Loans against Gold.
4. INSURANCE: IIFL entered the insurance distribution business in 2000 as ICICI
Prudential Life Insurance Co. Ltds corporate agent. Later, it became an Insurance broker
in October 2008 in line with its strategy to have an open architecture model. The
Company now distributes products of major insurance companies through its subsidiary
India Infoline Insurance Brokers Ltd. Customers can choose from a wide bouquet of
products from several insurance companies including Max New York Life Insurance,
MetLife, Reliance Life Insurance, Bajaj Allianz Life, Birla Sunlife, Life Insurance
Corporation, Kotak Life Insurance and others.


[5]

5. WEALTH MANAGEMENT SERVICE: IIFL offers private wealth advisory
services to high-net-worth individuals (HNI) and corporate clients under the IIFL Private
Wealth brand. IIFL Private Wealth is managed by a qualified team of MBAs from IIMs
and premier institutes with relevant industry experience. The team advises clients across
asset classes like sovereign and quasi-sovereign debt, corporate and collateralized debt,
direct equity, ETFs and mutual funds, third party PMS, derivative strategies, real estate
and private equity. It has developed innovative products structured on the fixed income
side.
6. INVESTMENT BANKING: IIFLs investment banking division was launched in
2006. The business leverages upon its strength of research and placement capabilities of
the institutional and retail sales teams. Our experienced investment banking team
possesses the skill-set to manage all kinds of investment banking transactions. Our close
interaction with investors as well as corporates helps us understand and offer tailor-made
solutions to fulfill requirements. The Company possesses strong placement capabilities
across institutional, HNI and retail investors. This makes it possible for the team to place
large issues with marquee investors. In FY10, the team advised and managed more than
10 transactions including four IPOs and four Qualified Institutions Placements.
1.5 SIZE (IN TERMS OF MANPOWER & TURNOVER) OF ORGANIZATION
India InfolinePvt.Ltd, present in around 8 countries Its net sales was stood at Rs25.66bn.
Jul 25, 2012.14100 employees (at 31 March 2012).


[6]

1.6 COMPANY STRUCTURE















1.7 PRESENT LEADERSHIP
During Internship the interaction was with Mr. Praveen Sharma.He was the
mentor during the entire Internship of 8 weeks. By the entire module of summer
training all the interns were taught about the various lessons regarding Finance,
Marketing & Human Resource.

[7]

1.8 SOURCES OF DATA COLLECTION
PRIMARY DATA: The primary sources of data refer to the first hand information
Primary data is collected during the survey with the help of Questionnaires. The popular
ways to collect primary data consist of surveys, interviews and focus groups, which shows
that direct relationship between potential customers and the companies.
SECONDARY DATA: Secondary data is one which already exists and is collected from
the published sources.
The sources from which secondary data was collected are :
published reports
internet
books









[8]

CHAPTER-2
SWOT ANALYSIS OF THE COMPANY
A SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis is a helpful tool
for comparing and strategy planning for any business initiative.=
2.1 STRENGTHS & WEAKNESSES OF THE COMPANY
STRENGTHS:
Customization
It understands the dreams, needs, aspirations, concerns and resources are unique
and this is reflected in every move they do for the sake of individual customer. This is the
greatest value it provide online trading products like Smart Invest and Smart Trade.
Expertise
India Infoline Ltd brings within the customers reach their institutional expertise and the
ability to effectively combine an invaluable understanding ofthe financial markets, with
an intention of building a long-term partnership.
One-stop-shop for all the investment needs
India Infoline Ltd gives all the types of services and products an individual investor can
dream and think off. All the financial products and services are under one-roof.
Unbiased and objective advice
The teams of expert investment advisors customize plans to suit the needs of investors.
Extensive research
India Infoline Ltd make sure that they are always accessible to customers
through a host of mediums. A customer can contact them either throughwebsite or
through their branches and channel partners of more than 300offices across India.
[9]

Brand image
India Infoline Ltd as such is a well-known brand in industry.
Competitive pricing
It charges less brokerage compared to its competitors. .

WEAKNESSES:
Expensive products
Some of the products like Smart Trade are quite expensive. An annual charge
for Smart Trade is Rs. 3000.
Tedious procedures
Tedious procedures and delays in processing the data and documents of new
customers.
Fund transfer
It has tie-ups with only 5 banks for online fund transfer, where as other
competitors have more tie-ups.
Attrition
High attrition rates in trainees category.
Unattractive offers
Some offers of the company like Advance Subscription Plan with a depositof Rs.50,000
to avail low brokerage charges. The low brokerage charges will be effective for the
clients for a minimum turnover of Rs. 50 Crore p.a.


[10]


2.2 OPPORTUNITIES & THREATS THAT THE COMPANY FACES.
OPPORTUNITIES:
Indian economy seems to be out of recession. This is the right time for inventers
to re-enter the market. The company should adopt some strategies to increase the
business through existing clients.
The increasing number of management graduates helps to get sales force at
trainee levels at less salaries or commission basis. It reduces the salaries and
commissions expenses of the company. The company can tie up with reputed B
Schools for trainees.
Huge untapped market in rural areas, Tier2 and Tier 3 cities and towns of India
can be concentrated to increase the business.
Many a banks are offering fund transfer services. The company can increase the
tie-ups for fund transfers at attract customers of different banks.

THREATS:
Stiff competition from existing players in the market and there is also a threat of
new entrants. It has led to cut throat competition in terms of brokerage charges
and exposure.
Changing economic scenario in India and changes in government policies will
have great impact on the revenue of this company
Many investors burnt their figures during the bearish market conditions. It has
turned many a trading accounts inoperative
[11]

CHAPTER-3
FUNCTIONAL ANALYSIS OF THE COMPANY
3.1 FINANCE
Functions:
The functions of the financial departments are interlinked with the functioning of
practically all other departments. The primary and essential functions of this department
are:
Sourcing of finance
Tax planning
Dividend decision making
Reporting to management about financial problems.
Communication with regulatory bodies.
To provide information regarding financial condition of the organization.

3.2 HRM
Functions:
Selecting high quality people with great ability and proper attitude.
Recruiting large number of self-motivated people.
Training & Development of people in various areas.
Performance Appraisal
Maintaining relationship

[12]

3.3 ADVISORY DEPARTMENT
Functions:
Mutual fund advisory services division
Portfolio Management Services (PMS) decision
Insurance service division
NRI service division
IPO Advisory and Distribution Service system

3.4 MARKETING AND SALES
Functions:
CRM (customer relationship management) database management
Competitive analysis to identify what other companies are doing in terms of
pricing, product offering, target consumers etc
New product development
Crisis marketing management
Leveraging market opportunities







[13]

INTRODUCTION TO COMMODITY MARKET

What is Commodity?
Any product that can be used for commerce or an article of commerce which
is traded on an authorized commodity exchange is known as commodity. The article
should be movable of value, something which is bought or sold and which is produced or
used as the subject or barter or sale. In short commodity includes all kinds of goods.
Indian Forward Contracts (Regulation) Act (FCRA), 1952 defines goods as every kind
of movable property other than actionable claims, money and securities.
In current situation, all goods and products of agricultural (including
plantation), mineral and fossil origin are allowed for commodity trading recognized
under the FCRA. The national commodity exchanges, recognized by the Central
Government, permits commodities which include precious (gold and silver) and non-
ferrous metals, cereals and pulses, ginned and un-ginned cotton, oilseeds, oils and
oilcakes, raw jute and jute goods, sugar and gur, potatoes and onions, coffee and tea,
rubber and spices etc.

What is a commodity exchange?
A commodity exchange is an association or a company or any other body
corporate organizing futures trading in commodities for which license has been granted
by regulating authority.


[14]

How to invest in a Commodity Market?


With whom investor can transact a business?
An investor can transact a business with the approved clearing member of previously
mentioned Commodity Exchanges. The investor can ask for the details from the
Commodity Exchanges about the list of approved members.

What is Identity Proof?
When investor approaches Clearing Member, the member will ask for identity proof.
For which Xerox copy of any one of the following can be given
a) PAN card Number
b) Driving License
c) Vote ID
d) Passport

What statements should be given for Bank Proof?
The front page of Bank Pass Book and a canceled cheque of a concerned bank.
Otherwise the Bank Statement containing details can be given.

What are the particulars to be given for address proof?
[15]

In order to ascertain the address of investor, the clearing member will insist on Xerox
copy of Ration card or the Pass Book/ Bank Statement where the address of investor is
given.

What are the other forms to be signed by the investor?
The clearing member will ask the client to sign
a) Know your client form
b) Risk Discloser Document

The above things are only procedure in character and the risk involved and only
after understanding the business, he wants to transact business.



Various Commodities Exchange

National Commodities & Derivatives Exchange Limited (NCDEX)
National Commodities & Derivatives Exchange Limited (NCDEX)
promoted by ICICI Bank Limited (ICICI Bank), Life Insurance Corporation of India
(LIC), National Bank of Agriculture and Rural Development (NABARD) and National
Stock Exchange of India Limited (NSC). Punjab National Bank (PNB), Credit Ratting
Information Service of India Limited (CRISIL), Indian Farmers Fertilizer Cooperative
Limited (IFFCO), Canara Bank and Goldman Sachs by subscribing to the equity shares
[16]

have joined the promoters as a share holder of exchange. NCDEX is the only Commodity
Exchange in the country promoted by national level institutions.
NCDEX is a public limited company incorporated on 23 April 2003.
NCDEX is a national level technology driven on line Commodity Exchange with an
independent Board of Directors and professionals not having any vested interest in
Commodity Markets.
It is committed to provide a world class commodity exchange platform for market
participants to trade in a wide spectrum of commodity derivatives driven by best global
practices, professionalism and transparency.
NCDEX is regulated by Forward Markets Commission (FMC). NCDEX is
also subjected to the various laws of land like the Companies Act, Stamp Act, Contracts
Act, Forward Contracts Regulation Act and various other legislations.
NCDEX is located in Mumbai and offers facilities to its members in more
than 550 centers through out India. NCDEX currently facilitates trading of 57
commodities.
Commodities Traded at NCDEX:-
Bullion:-
Gold KG, Silver, Brent
Minerals:-
Electrolytic Copper Cathode, Aluminum Ingot, Nickel
Cathode, Zinc Metal Ingot, Mild steel Ingots
Oil and Oil seeds:-
Cotton seed, Oil cake, Crude Palm Oil, Groundnut (in shell),
[17]

Groundnut expeller Oil, Cotton, Mentha oil, RBD Pamolein, RM
seed oil cake, Refined soya oil, Rape seeds, Mustard seeds,
Caster seed, Yellow soybean, Meal
Pulses:-
Urad, Yellow peas, Chana, Tur, Masoor,
Grain:-
Wheat, Indian Pusa Basmati Rice, Indian parboiled Rice (IR-
36/IR-64), Indian raw Rice (ParmalPR-106), Barley, Yellow
red maize
Spices:-
Jeera, Turmeric, Pepper
Plantation:-
Cashew, Coffee Arabica, Coffee Robusta
Fibers and other:-
Guar Gum, Guar seeds, Guar, Jute sacking bags, Indian 28
mm cotton, Indian 31mm cotton, Lemon, Grain Bold, Medium
Staple, Mulberry, Green Cottons, , , Potato, Raw Jute,
Mulberry raw Silk, V-797 Kapas, Sugar, Chilli LCA334
Energy:-
Crude Oil, Furnace oil

Multi Commodity Exchange of India Limited (MCX)
[18]

Multi Commodity Exchange of India Limited (MCX) is an independent and de-
mutulized exchange with permanent reorganization from Government of India, having
Head Quarter in Mumbai. Key share holders of MCX are Financial Technologies (India)
Limited, State Bank of India, Union Bank of India, Corporation Bank of India, Bank of
India and Cnnara Bank. MCX facilitates online trading, clearing and settlement
operations for commodity futures market across the country.
MCX started of trade in Nov 2003 and has built strategic alliance with Bombay
Bullion Association, Bombay Metal Exchange, Solvent Extractors Association of India,
pulses Importers Association and Shetkari Sanghatana.
MCX deals wit about 100 commodities.

Commodities Traded at MCX:-
Bullions:-
Gold, Silver, Silver Coins,
Minerals:-
Aluminum, Copper, Nickel, Iron/steel, Tin, Zinc, Lead
Oil and Oil seeds:-
Castor oil/castor seeds, Crude Palm oil/ RBD Pamolein, Groundnut oil,
Mustard/ Rapeseed oil, Soy seeds/Soy meal/Refined Soy Oil, Coconut Oil
Cake, Copra, Sunflower oil, Sunflower Oil cake, Tamarind seed oil,
Pulses:-
Chana, Masur, Tur, Urad, Yellow peas
Grains:-
[19]

Rice/ Basmati Rice, Wheat, Maize, Bajara, Barley,
Spices:-
Pepper, Red Chili, Jeera, Cardamom, Cinnamon, Clove,
Ginger,
Plantation:-
Cashew Kernel, Rubber, Areca nut, Betel nuts, Coconut,
Coffee,
Fiber and others:-
Kapas, Kapas Khalli, Cotton (long staple, medium staple,
short staple), Cotton Cloth, Cotton Yarn, Gaur seed and
Guargum, Gur and Sugar, Khandsari, Mentha Oil, Potato, Art
Silk Yarn, Chara or Berseem, Raw Jute, Jute Goods, Jute
Sacking,
Petrochemicals:-
High Density Polyethylene (HDPE), Polypropylene (PP), Poly
Vinyl Chloride (PVC)
Energy:-
Brent Crude Oil, Crude Oil, Furnace Oil, Middle East Sour
Crude Oil, Natural Gas

National Multi Commodity Exchange of India Limited
(NMCEIL)
[20]

National Multi Commodity Exchange of India Limited (NMCEIL) is the
first de-mutualised Electronic Multi Commodity Exchange in India. On 25
th
July
2001 it was granted approval by Government to organize trading in edible oil
complex. It is being supported by Central warehousing Corporation Limited,
Gujarat State Agricultural Marketing Board and Neptune Overseas Limited. It got
reorganization in Oct 2002. NMCEIL Head Quarter is at Ahmedabad.

















[21]

Data Analysis

1. Investors preferences: -







Analysis of data revels that majority of people prefer investment in Real Estate
(28.81% of total sample) which specified in other category investment and it is greater
than share market investment preference.


67%
30%
3%
Investment Prefrences specified in other category
Real Estate
Jwelary
Not Specified
43%
27%
23%
7%
Other
Share Market
Bank F.D.
Commodity Market
[22]

2. Peoples knowledge about Commodity Market: -

Very few people heard of commodity market. Vast majority of people are unaware
about Commodity Market.

3. Investors interested to invest in Commodity Market: -
(Out of those, who know Commodity Market)

Though some people heard of commodity market due to lack of complete
knowledge about it half of then are not interested in investing in Commodity Market.

13%
87%
Know Dont Know
50%
50%
Interested Not Interested
[23]

4. Commodity Market Investors Preference

Above data revels that majority of commodity investors like to invest in Bullion
(Gold & Silver).

5. Perception about Commodity Market


Analysis of data shows that majority of people who are aware about commodity
market; feel that investment in commodity market is very risky. So efforts should be
done to minimize the risk in commodity investment and make peoples about
minimum risk in commodity investment.
37%
30%
20%
13%
Bullion
Metals
Agricultural
Fossils/Energy
25%
25%
50%
Less
Risky
Risky
Very
Risky
[24]

6. Opinion about Commodity Market Advertisements
(Expressed by those who know commodity market)
There is no second opinion amongst commodity investors, that commodity market
advertisements do not give all the necessary information.













100
Not Informative
[25]

Chapter-4
Lessons learnt

Experience about the work in the Company
It enhanced my communication skills as we have to communicate with clients for the
purpose of opening demat accounts.
It helps me in experiencing actual work environment in an organization.
It helps me in realizing, the importance of being punctual at work.
Its helped me in knowing that maintaining good relations with others in the
organization is important.
My knowledge about stock exchange has increased.
Learned how to work in stress.
It was a hygienic atmosphere to work.
My experience with IIFL is unforgettable. During my training session, I have done lots
of activities and learnt marketing, selling & promotional techniques. It was all
systematically planned and implemented.
I was in Marketing & Product Promotion division in delhi and NCR. We had Projects
with us, which were to be completed in 2 months.


[26]

Some activities performed there:

Our 1st activity was name gathering. On the first day we were taught a pen framing
exercise for this. This exercise helps you in getting 50 names from one person. We were
told about the categories from which we can gather names. Figure given below depicts
the same:


Firstly we were asked to target our family. Every name was entered in the centre
box of the above figure and persons friends, relatives, neighbours names were
asked. Similar exercise was done with friends and relatives. On the first day when
sir asked me to give 5 names of people whom I know and who fulfill the criteria
(as stated above), I found it very difficult but by the end of the day I was able to
collect around 40 names.
I met some of my fathers friends who are retired. I tried to convince them and
invited them to attend the seminar.
NAMES
RELATIVES FRIENDS
NEIGHBOURS CUSTOMES
DATABASE
[27]

I did cold calling also. I got the telephone directory and called them, told them
about the career opportunity and tried to invite them for the seminar.

INVITING:
Our second activity was to invite people. For this I had a conversation (telephonic) with
the people whose references I got from people and invited them for the career seminar.
For the conversation to be effective a script was given to us stating that what all we have
to speak, how to convince them to meet us and how to get further references from them.
After the career seminar we used to give a project-200 booklet to them which they were
supposed to fill. In this they were asked to fill at least 100 names of the people whom
they know as advisors are asked to tap their natural market first and touch the reference
market later on.

INITIAL SCREENING:
I had to keep a follow up with the people who attended seminar. I used to call them for
initial screening, with their filled P-200s. In the initial screening my job was to see the
profile they have filled in their P-200. Then I had to ask certain simple questions like who
according to him/her is a successful sales person. If I find the person suitable then I had
to send him/her to my senior for further screenings.




[28]

PROCEDURE:--
The whole procedure of my job is given in the form of a flow chart so that it is easy to
conceptualize the idea.
















Fig.


Database
Take one from this data
Make a telephone call
Fix appointment
Give forms & necessary details
Meet and convience the person for interview with sales manager
Took reference
Close the call
[29]


RECOMMENDATION
1. IIFL should focus on developing an AGENT SALES SUPPORT SYSTEM, as
initially whatever policies an agent sells is mainly through his personal contacts
and after certain time period his personal contacts saturates and he is totally
dependent on referrals.
Here IIFL can step in by providing a common interphase for interaction between
agents and prospective buyers.
2. IIFL needs to spend more on brand awareness, because while talking to people we
realized that they dont even recognize the company.
3. There is a huge opportunity in the rural sector, so IIFL should expand its activities
in rural sector.
4. IIFL should use the method of newspaper advertisement as this will help them in
tapping the market that has remained untouched till now.
5. Apart from expanding agency channel, IIFL should expand its other channels
also. It should start providing on-line training.
6. IIFL process of picking advisors is very time consuming. They should try to
curtail the time spent on it.





[30]

Appendix
COMMODITY MARKET
Questionnaire for Investors
1. Do you have any investment plan?
a. YES b. NO
(if no move to question no. 4)
2. If, yes, where you would like to invest your money?
a. Bank F.D. b. Share Market c. Commodity Market d. Other (specify)

3. Why you prefer specific investment?
---------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------
4. If no, why?
a. Not aware about invest avenues b. Insufficient income c. Other (specify)
5. Do you aware about Commodity Market?
a. YES b. NO
(if no move to question no 12)
6. Are you willing to invest in Commodity Market?
(If in Q. 2 Commodity Market, skip this question)
a. If YES, why? ------------------------------------------------------------------------------
b. If NO, why? ------------------------------------------------------------------------------
(If no move to the Question no.10)

[31]

7. If yes, which Commodity Exchange you will prefer for investment?
a. MCX b. NCDEX c. NMCE d. Other (specify) f. Cant Say
8. Why you prefer specific Commodity Exchange for investment?
(if answer to Q.7 f, skip this question)
---------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------
9. In which Commodities you will prefer to Invest? And why?
a. Bullion b. Agricultural c. Metals d. Fossils/Energy
---------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------
10. What is your perception about Commodity Market?
a. Less Risky b. Risky c. Very Risky
11. What you think Commodity Market Advertisements (hoardings, prints etc) are
explanatory enough to give needed useful information?
a. YES b. NO
12. Gender
a. Male b. Female
13. Age Group
a. Below 21 Years b. 21 years 30 years c.31 years 40 years
d. 41 years 50 years e. Above 50 years
14. Occupation
a. Govt. Job b. Private Job c. Business d. Other (specify)

[32]

15. Income Group (Per month)
a. Nil b. Below 10,000/- c. 10,000 20,000/-
d. 20,000 30,000/- e. Above 30,000/-




















[33]

Questionnaire for Brokers

1. Since how many years you are working as a broker?
--------------------------------------------------------------------------------------------------
2. How does one become broker?
---------------------------------------------------------------------------------------------------
3. Which Commodity Exchange you prefer to work?
a. MCX b. NCDEX c. NMCE d. Other (specify)
4. Why do you prefer the specific Commodity Exchange?
--------------------------------------------------------------------------------------------------
5. In which commodities do you deal?
--------------------------------------------------------------------------------------------------
6. Why do you prefer those commodities?
---------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------
7. If one wants to invest in Commodity Market, how to go about it?
---------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------
8. What is your perception about Commodity Market?
a. Less Risky b. Risky c. Very Risky
9. Any suggestion for commodity market?
----------------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------
[34]

10. Gender
a. Male b. Female
11. Age Group
a. Below 21 years
b. 21 years 30 years
c. 31 years 40 years
d. 41 years 50 years
e. Above 50 years
12. Income Group (per year)
a. Below 1,00,000/-
b. 1,00,000 1,50,000/-
c. 1,50,000 - 2,50,000/-
d. Above 2,50,000/-










[35]

BIBLIOGRAPHY
Websites:
http://commodities.in

http://www.commoditiescontrol.com

http://www.mcxindia.com

http://investmentz.co.in

http://trade.indiainfoline.com

Books:
MCX Certified Commodity Professional Reference Material

Business World (15
th
September 2003)

Business World (4
th
December 2006)





[36]