Guest relations manager job description

Job brief
We are looking for an outgoing Guest Relations Manager to make clients feel at home and to guarantee
their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and
genuine experience. The goal is to sponsor a helpful image by honoring guests requests and to achieve
high levels of guest satisfaction and engagement.
Responsibilities
Ensure and provide flawless, upscale, professional and high class guest service experiences
Analyse customer feedback and provide strategic direction to continuously improve overall rating
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests requirements and inquires
Actively listen and resolve guests complaints
Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)
Coordinate and manage communication between guests and staff and follow up to ensure complete
service recovery
Promote all amenities, conveniences and programs offered
Direct, coach and manage guest relations team to ensure all standards and operating procedures are
adhered to
Appraise teams performance and produce reports
Examine activities logbook, assign tasks appropriately and implement control schedule daily
Requirements
X+ years of experience as guest relations manager
X+ years of experience in hospitality
Adequate knowledge of personalised services principles and processes
Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
Familiarity with industrys latest trends
Hands on experience with guest relationship management software
Proficiency in English, multilingualism will be considered an asset
Guest service orientation and drive
Excellent problem resolution skills along with outstanding communication and active listening skills
Ability to work flexible hours
Highly responsible and reliable with a professional presentation
BS degree in hospitality management, business administration or related field




Overview
According to the Bureau of Labor Statistics, service occupations are by far the
largest occupational group, accounting for two-thirds of the hospitality industry's
employment. In 2006, approximately 62,000 establishments provided overnight
accommodations to all kinds of people with different types of budgets and needs. In
that same year, hotels and other accommodations provided 1.8 million jobs in the
U.S. The overall hotel job growth between 2006 and 2016 should increase by 13.9
percent. Hotel guest services, which include the guest relations officers, will see a
6.7 percent job increase.
Job Description
A hotel guest relations officer (GRO) is at the forefront of customer service. He or
she is one of the first hotel workers to greet guests as they arrive. The GRO provides
hotel guests with above-and-beyond service to ensure their experience will be worth
remembering. The position ensures that guests are happy from the moment they
step into the hotel until they leave. Sometimes, he or she continues to provide
superior customer service after the guests are long gone.
Duties and Responsibilities
A guest relations officer gives each guest a personal recognition. This could be in a
form of memorizing names of the customers or addressing them with the correct
salutations, such as "Miss", "Sir", "Ma'am" or "Senator." Although a GRO would not
be able to memorize the names of all the hotel guests at a given time, he should
remember a hotel guest's name after two transactions. A GRO meets and greets
arriving guests and bids them farewell as they leave. He reviews the arrival list daily
and assists in preparing and distributing welcome amenities. GROs escort VIPs to
their rooms and check them in before their arrival. A GRO attends promptly to
customers' inquiries and assists them with their needs. When it comes to complaints,
he allows guests to speak first and then provides solutions to their issues or
concerns. He logs the day's activities in a logbook to ensure that the next person on
duty is familiar with everything that needs extra attention. A guest relations officer
should always be present in the hotel lobby and should maintain proper decorum at
all times. He should respond quickly to calls in case he is not at his post. He also
promotes all the facilities of the hotel and knows the surrounding areas when asked
for directions. A GRO should also be familiar with the best places to tour, shop and
dine.
Appearance
The guest relations officer should always be neat in appearance. The person should
always wear a complete uniform within the standards set forth by the hotel
management. He or she should show his identification tag so that guests know his
name. Hair should be neat and should have a color that is within guidelines, which
means no unnatural hair colors. A female GRO should wear makeup that is not
overbearing, keeping the look simple, professional and natural. She should make
sure her fingernails are clean with no visible tattoos and no earrings on parts of the
face other than the ears. She should wear only a pair of stud earrings on her
earlobes (men should not wear earrings at all). A GRO should not only look clean
but also smell pleasant. Since most of the time the GRO will be conversing with
guests, it is important that her breath smells fresh; however, chewing gum is not
permissible at work.
Benefits
Aside from the job satisfaction of seeing that guests are happy with the services that
they provide, GROs also enjoy the amenities of working for hotels. Hotel employees
and their families get discounted rates at every location they serve. Some hotels
offer employee discounts when dining at hotel restaurants or while utilizing in-room
dining services. Depending on their employers, they may also get retirement benefits
in the form of 401K, pension plan or stock options. Full-time employees also get
health and medical benefits. According to indeed.com, as of 2009, the average
annual income of a hotel guest relations officer was $49,000.
Potential
A guest relations officer can apply for promotion within the company. For example,
he or she can apply for a supervisory or management position. A GRO can become
a guest relations supervisor/manger, front desk supervisor/manager and may
become a duty manager or hotel manager given enough experience, additional
training and experience. To help gain a management position within the company, a
GRO should pursue higher education; aside from a four-year college degree, he
should also complete a master's degree. A good foundation would be a Bachelor of
Science in Tourism or any business course, and then Master's in Business
Administration.











Interview questions samples of Hotel guest relation
officer
You can use free interview questions samples of Hotel guest relation officer by links as below:
1. Tell me about yourself?
2. Could you tell me the reason you left your previous job?
3. What is your greatest weakness?
4. What is your expected salary if you are employed for hotel guest relation officer position?
5. Describe top skills which a hotel guest relation officer must have?
6. Give me an example of how your major weakness has caused problems at your job?
7. Give me an example of when you successfully motivated your staff using incentives or rewards?
8. What are the most difficult decisions to make?
9. How do you handle it if the boss is wrong?
10. Give some examples of teamwork?
11. List qualifications/techniques you used when you worked as a hotel guest relation officer? Tell me how you
dealt with them?
12. Do you prefer to work independently or on a team?
13. When was the last time you were angry? What happened?
14. How do you handle stress/pressure?
15. What are necessary key tasks which a hotel guest relation officer must perform?
16. What steps are involved in determining the retention period for records?
17. Why do you choose hotel guest relation officer as your career?
18. How would you describe your work style?
19. Describe a typical work week?
20. Tell me how do you do to apply ISO 9001 to your performance?
21. Name the factors to consider in determining the appropriate retention period for records.
22. Do you have any questions about the job you are applying for?
II. Tips to answer Hotel guest relation officer
interview questions
Refer some tips for your hotel guest relation officer answers:
1. Ref list of: 36 officer interview questions.
2. First, identify key goals, tasks, job description of hotel guest relation officer position and then make a list of
questions: How to do, How to perform to reach and answer them.
3. Make a list of things which are necessary for an interview such as common interview questions, interview
answer tips and prepare them carefully.
4. Do listen interview questions carefully and then think twice before speaking out your answers.
5. Practice fluently before entering an interview.
6. Prepare examples which you will use in your interview answers.
7. Use free e-book 75 common interview questions and answers as your reference.
8. Do not forget to send the employer a thank letter after finishing your interview few days later.
Answers to interview questions: Tell me about yourself
I. Steps to answer interview questions:
Step 1: Give a brief introduction about yourself:
For example: My name is Peter. I graduated from XYZ University with bachelor degree in Sales. After 5 years
working as a Sales Manager, I have well experienced in training, mentoring and motivating other sales
personnel to achieve the goals of the Company.
Step 2: Give a brief summary of your experience in your latest positions:
Give a summary of 2-3 latest companies that you have worked for and companies that have helped you
succeed with your new jobs.
For example: recently, I have worked for ABC Company as Sales Manager for North-East Region. With my skills
from training courses, I developed many sales campaigns which contributed much to the development of new
customers and maintenance of current customer base. After 6 months, my sales force and I did regain the
companys market and promote the sales revenue up by 37%.


Step 3: Connect your ability to the employers requirements:
Never assume that the employer will by himself be able to connect all of your abilities to the job requirements.
Step 4: Make a concerning question:
With a concerning question, it will help you gain control of the interview. You may reduce the stress of the
interview with such questions.
For example: I would like to know the strong points of your companys current Sales force.
II. Some tips in answering:
1. Records/references: when giving information about yourself, remember to provide records/references as
well;
2. Dont make up the information: your information will be kept as records for a long time when you are
employed. Also, the employer has many ways to checking whether your information provided are correct or
not. Therefore, give the most faithful information as possible;
3. Practice: to answer well an interview question, you can practice with your friends or do it by yourself in a
private room. Be sure that your answer is brief and within 3 minutes;
4. Keep information brief and relevant: Try making your answers more and more concise; Try to give much
information in as short time as possible;
5. Eliminate irrelevant and unnecessary information.
6. DO: Tell a story your career story.
7. DO: Give a quick overview of your career thus far, with emphasis on your most recent job.
8. DO: Wrap up with What Im interested in doing next is and be sure your answer points to the job you are
interviewing for.
9. DONT: Give your life story.
10. DONT: Give too much detail.
The best creative way to answer this question: Tell
employer about your stories:
Ideals for your stories that can be:
1. Establish your identity and reveal your personality.
2. Make you memorable.
3. Establish trust.
4. Establish an emotional connection between storyteller and listener and inspires the listeners investment in
the storytellers success.
5. Illustrate skills, accomplishments, values, characteristics, qualifications, expertise, strengths, and more.
6. Explain key life/career decisions, choices, and changes.
7. Help you portray yourself as a strong communicator.
Why did you leave your last job?
One of the most frequent questions in any interview is that Why are you leaving your last job? or
Why did you quit your last job?
Why did you leave your last job?
Why are you leaving your last job?
..
1. You should avoid answers that:
Speak ill of your old boss, colleague, etc.;
They punished me many times for
I did not complete my job.
Dont badmouth your previous or current employer.
Dont badmouth your previous or current boss.
2. Some sample answers to the interview question:
Why are you leaving your last job?
There is no opportunity to promote in my current job and Im ready to face a new challenge;
I have worked there for 04 years with much experience and skills. I want to be promoted but the Company
do not offer me that opportunity;
The company has cut down with its focus on the business line my job is responsible for;
My family transferred to another region, or, my current workplace is too far away from my home;
My old company often paid late and had inadequate compensation policy.
I recently achieved certification and I want to utilize my educational background and technical skills in my
next position.
I am interested in a job with more responsibility, and I am very ready for a new challenge.
I left my last position in order to spend more time with an ill family member. Circumstances have changed
and Im more than ready for full-time employment again.
I was commuting and spending an hour each day on travel. I would prefer to be closer to home.
To be honest, I wasnt considering a change, but, a former colleague recommended this job to me and was
intrigued by the position and the company. It sounds like an exciting opportunity and an ideal match for my
qualifications.
This position seemed like an excellent match for my skills and experience and I am not able to fully utilize
them in my present job.

What is your greatest weakness?
I. Ways to answer:
1. First way: Turning your strong point into weak point.
For example: I am a perfectionist and therefore, I rarely believe in anyone who can work as well as me. As a
result, I am afraid to delegate important tasks to others.
This approach has a weak side as that if you are not clever, you will cause the employer to believe that you are
cheating him.
2. Second way: Solving your weakness absolutely.
A better approach is that you state one point which was once your weakness, but you have done well to
resolve it.
For example: I tended to be a perfectionist, therefore I didnt like to delegate to others. But I have found out
that in order to develop the organization, everyone in the organization must be experienced with many tasks
and this is very good for an efficient team work.
II. Steps to answer:
You need to show it through your attitude and voice: It is really your weakness. And, you may also state
some situations how much that weakness has caused you difficulties.
Give your solution to resolve that weakness, partly or wholly.
Solutions to a weakness may be training, mentoring, etc

III. Interview Tips for weakness question:
This is a common question in any interview, so dont try to avoid answering it.
Never mentioning a weakness that relates to a crucial requirement of the job.
Dont try to make up a weakness.
Dont say you have no weakness. No one is perfect, therefore, you shouldnt say you have no weakness.
IV. Best answers:
1. I had difficulty with calculus during college, but I persevered with tutoring assistance and extra effort and
completed 2 levels with a B minus average.
2. Ive learned to make my perfectionism work to my advantage at work. I am excellent at meeting deadlines,
and with my attention to detail, I know my work is correct.
3. I used to like to work on one project to its completion before starting on another, but Ive learned to work
on many projects at the same time, and I think it allows me to be more creative and effective in each one.
4. I like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it.
However, Ive come to a good balance by setting up a system to ensure everything is done correctly the first
time.
5. I used to wait until the last minute to set appointments for the coming week, but I realized that scheduling
in advance makes much more sense.
6. Sometimes, I spend more time than necessary on a task, or take on tasks personally that could easily be
delegated to someone else. Although Ive never missed a deadline, it is still an effort for me to know when to
move on to the next task, and to be confident when assigning others work.


Welcome to Stoke Park
Founded in 1908, Stoke Park is the perfect place to enjoy life in a five star and friendly atmosphere.
We provide a unique combination of the traditions of an exclusive club and the best of today's
sporting, leisure, entertaining and hotel facilities in one of the most convenient locations in Britain:
only 35 minutes from London and 7 miles from London Heathrow.
We are a 300 acre private estate and offer:
49 exquisite bedrooms and suites (5 AA Red Star Hotel)
3 restaurants and bars including Humphrys, fine dining (3 AA Rosette)
27 hole Championship golf course designed by Harry Colt
10 private rooms for conferences and entertaining, indoor teaching facilities for golf and tennis
13 tennis courts (indoor, artificial clay and grass)
11 treatment room spa and nail bar
Indoor swimming pool, large state-of-the-art gym, exercise, spinning and hot yoga studios
Crche, games room and playground.
Tell me about yourself
My name is Lucian. I graduated from The Academy of Economic Studies Hyperion with
bachelor degree in Trade and Tourism. After 5 years working as a Marketing Manager(
sales,event organizer, I have well experienced in training, mentoring and motivating
other sales personnel to achieve the goals of the Company.
In this moment, I am working for Royal Hotel as Marketing Manager. With my skills from
training courses, I developed many sales campaigns which contributed much to the
development of new customers and maintenance of current customer base. After 6
months, I did regain the companys market and promote the sales revenue up by 30%.
(I would like to know the strong points of your companys current Sales force.)
What are your biggest strong points?
Great communication skills;
Ability to adapt to the change in company culture;
Ability to solve problems flexibility;
Hard-working;
Ability to learn from failure;
Group work spirit.

Why did you leave your last job?

There is no opportunity to promote in my current job and Im ready to face a new
challenge
What are your career goals?
My long-term goals involve growing with a 5 stars proprety (company) where I can
continue to learn, take on additional responsibilities, and contribute as much of value as
I can.
Front of the House Manager.


Why do you want to work here/ for us/ for this organization?

Working for Stoke Park Hotel & Spa resort will be a challenging and beneficial experience
to me.

What is your greatest weakness?
Trust

How long would you expect to work for us if hired?
Id like it to be there a long time; as much as you permit me and believe that I
am doing a good job to remain in your company.

Why should we hire you?
Because I have what it takes to fill the requirements of this job solve customer
problems using my excellent customer service skills.
I think you should hire me because I am a fast learner, pay close attention for details,
and have a willingness to learn and help others.
Skillset
Team player
Attitude
Professionalism
Leadership
Ethic
Security

What are you looking to gain from your next job?
want to find something challenging and more opportunities for growth.

Describe your work ethic?
Im very honest when it comes to my work. There no way that I misled a customer ever.
Im very thorough and I never cut corners.
Are you a team player?
I have had very good experiences working in a team, working as Front Office at the
Sofitel Hotel from the opening we were called the Golden Team.

Explain how you would be an asset to this organization?
Ill make sure that the company will be benefit from my skills that I obtained from
my previous job. Ill add to this my good qualities such as integrity to work,
persistence, and most of all my dedication to work.
Why do you think you would do well at this job?
I believe I will do well in this job because I have the relevant skills and
experience in the similar field. I also have the drive, interest and determination to
make a real success of this role.
Tell me about your ability to work under pressure?
Pressure is actually a catalyst to my work. When there is an imperative deadline,
I refocus my energy into my work which in fact, has helped me to produce some
of my best works. (check out queue, two events taking place same day same conf
hall/diff hours) I guess you can say I thrive under pressure.

Describe your management style?
I believe in building a team. Each member of the team should be clear on their
role, know where they fit in and feel they can depend on and lean upon others in
the team to achieve group goals.
I believe in adapting my management style to the needs of the employee.
Some people need a very directive approach, some just need goals and the freedom to
achieve them.
Do you have any questions for me?
Do you have any concerns about my ability to perform this job?
In your opinion, what are my strongest assets and possible weaknesses? Do you have
any concerns regarding my suitability that I need to clear up in order to be the top
candidate?
Staff house ( accomodation )?
Crowded periods of the year?
The ISO 9001 certificate is suitable for all sizes of organisation and is well established around the world as
an invaluable quality management system. It is suitable for organisations in all industry sectors and will help
your organisation to improve management processes to compete locally and/or globally.

The process encompasses the entire organisation and requires senior management buy-in, it is not just a
function of the Quality Department. To achieve ISO 9001 certificationyour organisation needs to
demonstrate that it can meet the regulatory requirements and apply the system effectively to be of real benefit
to your customers.
Benefits of ISO 9001

An ISO 9001 certificate will provide maximum benefit to your organisation if it approachesISO 9001
implementation in a practical way. This will ensure that the quality management systems that are adopted,
work to improve the business and are not just a set of procedures that your employees will find hard to
manage.

By adopting an approach that starts out to implement more efficient working practicesand focuses on the
business objectives of the organisation, you will achieve a system that will help and support your staff, and
improve customer satisfaction.

Whether you use an external assessor or allocate an internal resource to carry out the initial assessments, you
will need to ensure that they have buy-in from senior management so that all areas of the organisation are
aware of the importance of the ISO accreditationprocess.

ISO 9001 certification is not just suitable for large organisations but also small businesses that will benefit
from adopting efficient quality management systems that will save time and cost, improve efficiency and
ultimately improve customer relationships.

Some of the benefits to your organisation:

Provides senior management with an efficient management process
Sets out areas of responsibility across the organisation
Mandatory if you want to tender for some public sector work
Communicates a positive message to staff and customers
Identifies and encourages more efficient and time saving processes
Highlights deficiencies
Reduces your costs
Provides continuous assessment and improvement
Marketing opportunities

Some of the benefits to your customers:

Improved quality and service
Delivery on time
Right first time attitude
Fewer returned products and complaints
Independent audit demonstrates commitment to quality











First and foremost, congratulations if you have an interview! That in itself is commendable, so now you just want
to make sure you come across in the best possible light. I have been asked numerous times what to do in
preparation for interviews. While there is no way of predicting exactly what you will be asked, here are 20
common questions that tend to come up. This is by no means an exhaustive list. The purpose is to illustrate the
importance of preparation and refreshing your memory regarding specific projects and situations.



1. Tell me about yourself.
This is probably the most asked question in an interview. It breaks the ice and gets you to talk about something
you should be fairly comfortable with. Have something prepared that doesn't sound rehearsed. It's not about you
telling your life story and quite frankly, the interviewer just isn't interested. Unless asked to do so, stick to your
education, career and current situation. Work through it chronologically from the furthest back to the present.

2. Why are you looking for another job (or why did you leave your previous job)?
On the surface, this appears to be a simple question, yet it is easy to slip. I would suggest not mentioning money
at this stage as you may come across as totally mercenary. If you are currently employed, you can say it's about
developing your career and yourself as an individual. If you are in the unfortunate position of having been
downsized, stay positive and keep it brief. If you were fired, you should have a solid explanation. whatever your
circumstances, do not talk about the drama but remember to stay positive.

3. What do you know about this organization?
Do your homework prior to the interview. Doing the background work will help you stand out. Find out who the
main players are -- have they been in the news recently? You're not expected to know every date and individual
but you need to have a solid understanding of the company as a whole.

4. Why do you want this job?
This question typically follows on from the previous one. Here is where your research will come in handy. You
may want to say that you want to work for a company that is x, y, z, (market leader, innovator, provides a vital
service, whatever it may be). Put some thought into this beforehand, be specific and link the company's values
and mission statement to your own goals and career plans.

5. Who are our main competitors?
This shows you really understand the industry and the main players.
Think about a few and say how you think they compare (similarities, differences). This is a good opportunity to
highlight what you think are the company's key strengths.

6. What would your previous co-workers say about you?
This is not the arena for full disclosure. You want to stay positive and add a few specific statements or
paraphrase. Something like "Joe Blogs always mentioned how reliable and hard working I was" is enough.

7. How do you handle stressful situations and working under pressure?
There are several ways of addressing this one. You may be the sort of person that works well under pressure;
you may even thrive under pressure. Whatever the case, make sure you don't say you panic. You want to give
specific examples of stressful situations and how well you dealt with them. You may also want to list a few tools
you use to help you, such as to-do lists, etc. It is alright to say that you will ask for assistance when the job is
more than what you can handle. It is equally acceptable to say that you work best under pressure if this is indeed
the case and relevant to the particular role.

8. Are you applying for other jobs?
If you are serious about changing jobs then it is likely that you are applying to other positions. It is also a way of
showing that you are in demand. Be honest but don't go into too much detail; you don't want to spend a great
deal of time on this. If asked about names of who you have spoken to, it is absolutely legitimate to say you prefer
not to disclose that information at this stage.

9. What are you like working in a team?
Your answer is of course that you are an excellent team player; there really is no other valid answer here as you
will not function in an organization as a loner. You may want to mention what type of role you tend to adopt in a
team, especially if you want to emphasize key skills such as leadership. Be prepared to give specific examples in
a very matter of fact sort of way.

10. What sort of person do you not like to work with?
This is not an easy one as you have no idea whom you would be working with. Even if you can immediately think
of a long list of people who you don't like to work with, you could take some time to think and say that it's a
difficult question as you have always gotten on fine with your colleagues.

11. What is your greatest strength?
This is your time to shine. Just remember the interviewer is looking for work related strengths. Mention a number
of them such as being a good motivator, problem solver, performing well under pressure, loyal, positive attitude,
eager to learn, taking the initiative, attention to detail. Whichever you go for, be prepared to give examples that
illustrate this particular skill.

12. What is your biggest weakness?
This is a challenging question -- as if you have no weaknesses you are obviously lying! Be realistic and mention a
small work related flaw.
Many people will suggest answering this using a positive trait disguised as a flaw such as "I'm a perfectionist" or
"I expect others to be as committed as I am." I would advocate a certain degree of honesty and list a true
weakness. Emphasize what you've done to overcome it and improve. This question is all about how you perceive
and evaluate yourself.

13. What has been your biggest professional disappointment/achievement so far?
If asked about disappointments, mention something that was beyond your control. Stay positive by showing how
you accepted the situation and have no lingering negative feelings. If asked about your greatest achievement,
choose an example that was important to you as well as the company. Specify what you did, how you did it and
what the results were. Ideally, pick an example that can relate to the positions you are applying for.

14. What kind of decisions do you find most difficult to take?
There is no right or wrong answer here. The logic behind this type of question is that your past behaviour is likely
to predict what you will do in the future. What the interviewer is looking for is to understand what you find difficult.

15. Tell me about a suggestion that you have made that has been successfully implemented.
Here the emphasis is on the implemented. You may have had many brilliant ideas, but what the interviewer is
looking for is something that has actually materialized. Be prepared to briefly describe how it went from an idea to
implementation stage.

16. Have you ever had to bend the rules in order to achieve a goal?
Beware of this type of question! Under no circumstances is it necessary to break company policy to achieve
something. Resist the temptation to answer and give examples, as what the interviewer is looking for is to
determine how ethical you are and if you will remain true to company policy.




17. Are you willing to travel or relocate if necessary?
This is something you need to have very clear in your mind prior to the meeting. There is no point in saying yes
just to get the job if the real answer is actually no. Just be honest as this can save you problems arising in the
future.

18. Why should we hire you?
This is an important question that you will need to answer carefully.
It is your chance to stand out and draw attention to your skills, especially those that haven't already been
addressed. Saying "because I need a job" or "I'm really good" just won't cut it. Don't speculate about other
candidates and their possible strengths or flaws. Make sure you focus on you. Explain why you make a good
employee, why you are a good fit for the job and the company and what you can offer.
Keep it succinct and highlight your achievements.

19. Regarding salary, what are your expectations?
This question is always a tricky one and a dangerous game to play in an interview. It is a common mistake to
discuss salary before you have sold yourself, and like in any negotiation, knowledge is power. Do your homework
and make sure you have an idea of what this job is offering. You can try asking them about the salary range. If
you want to avoid the question altogether, you could say that at the moment, you are looking to advance in your
career and money isn't your main motivator. If you do have a specific figure in mind and you are confident you
can get it, then it may be worth going for it.

20. Do you have any questions for us?
This one tends to come up every time. Have some questions prepared.
This will show you have done some research and are eager to know and learn as much as possible. You
probably don't want to ask more than three or four questions. Try and use questions that focus on you becoming
an asset to the company. A generic question might be "how soon can I start if I were to get the job." Another idea
is to ask what you would be working on and how quickly they expect you to be able to be productive. Remember
to ask about next steps and when you can expect to hear back.

Bare in mind that the interview starts from the minute you walk into the building until you leave and are out of
sight. Don't think that just because you have left the meeting room, you are "off the hook."
You need to maintain an image of confidence, enthusiasm, competence, reliability and professionalism
throughout.

One final question from me to you:

"What is the most bizarre question that you have been asked in an interview"?

Thanks in advance for sharing.