AVEVA PDMS

IT Configuration
Version Headline
12.1.SP2
&
12.1.SP4
PDMS 12.1.SP4 uses the new AVEVA Licensing System (ALS)-it will not work with FlexMan. However,
older versions of PDMS will work also with ALS. ALS now enables support on Citrix.
A new release of AVEVA Global Server 12.1.SP4 should be used with PDMS 12.1.SP4.
Windows XP Professional plus Service Pack 3.
Windows 7 Professional or Enterprise (32- or 64-bit) + Service Pack 1.
Microsoft .NET Framework 3.5.
12.1.1
Windows XP Professional plus Service Pack 3.
Windows 7 Professional or Enterprise (32- or 64-bit) + Service Pack 1.
Microsoft .NET Framework 3.5.
12.0.SP6
Windows XP Professional + Service Pack 3 or
Windows 7 Professional or
Enterprise (32- or 64-bit) Microsoft .NET Framework 3.5
12.0.SP5 Windows XP Professional + Service Packs 2 or 3. Microsoft .NET Framework 2.0
12.0 Windows XP Professional + Service Packs 2 and 3. Microsoft .NET Framework 2.0
11.6 Windows XP Professional + Service Pack 2 or 3-SP3 recommended. Microsoft .NET Framework 1.1
11.5 Windows XP Professional + Service Pack 2.
11.4 Windows XP Professional + Service Pack 2.
11.3 Windows 2000 Professional + Service Pack 4.
11.2 Windows NT4 + Service Pack 5.
PDMS Version 12.1.SP2 & 12.1.SP4 Recommended Hardware Specifications
1. Workstation Configuration
Operating System(s) PDMS 12.1.SP4 uses the new AVEVA Licensing System (ALS)-it will not work
with FlexMan. However, older versions of PDMS will work also with ALS.
ALS now enables support on Citrix.
A new release of AVEVA Global Server 12.1.SP4 should be used with PDMS
12.1.SP4.
Windows XP Professional plus Service Pack 3.
Windows 7 Professional or Enterprise (32- or 64-bit) + Service Pack 1.
Microsoft .NET Framework 3.5. This is supplied on the AVEVA DVD and
installed if necessary.
Processor Type / Speed
Intel x86 or x64 compatible - a modern, high end CPU architecture with high
performance in each of the processor cores.
Memory
4 GB of high speed RAM
6 GB recommended for latest especially for Windows 7 64-bit.
Hard Disk Storage
See HDD in Workstation Notes below.
Display
High resolution widescreen display recommended (1920 x 1200);
dual screens also supported. Minimum resolution 1280x1024.
Graphics Card
nVIDIA Quadro or similar.
See Graphics in Workstation Notes below - Verified Graphics Cards Reports
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File-System
NTFS (for information on converting to NTFS, please see
http://technet.microsoft.com/en-us/library/bb456984.aspx )
Network Gigabit Ethernet (GbE) LAN
Firewall
Microsoft ICF disabled (see Workstation Notes below)
Others Mouse - 3 button with wheel.
DVD drive - DVD-ROM will be used for media distribution.
Microsoft Visio 2007/2010 32-bit Standard edition (for AVEVA Diagrams)
Microsoft Office 2007/2010 32-bit (for Excel import/export, Schematic
Gateway and Reporting)
Arial Unicode MS font (supplied and installed with MS Office)
Adobe Acrobat Reader
2. Server Configuration
Operating System Windows Server 2003, 2008
(Windows Server 2008 R2 recommended)
Microsoft .NET Framework 3.5
Processor Type / Speed Modern architecture multiple core processors recommended; the
number and performance of the cores will determine the capacity and
responsiveness of the server.
Memory
4 GB RAM. Additional RAM increases the caching capability and thereby the
performance.
Hard Disk Requirements The amount of disk space should be configured according to the customer's
requirement based on the number and size of projects. To secure data and
improve performance, the use of RAID 0+1 or 5 storage is recommended; 15k
rpm drives are preferred.
Network
Gigabit Ethernet (GbE) LAN. 64-bit capable network adapter.
File System
NTFS
Licensing
The FlexMan 5 license server and a license file in FlexMan 5 format are
required for version
12.1; license files produced after June 2010 are compatible with FlexMan 5 as
well as earlier license servers.
PDMS Version 12.1.1 Recommended Hardware Specifications
1. Workstation Configuration
Operating System(s) Windows XP Professional plus Service Pack 3.
Windows 7 Professional or Enterprise (32- or 64-bit) + Service Pack 1.
Microsoft .NET Framework 3.5. This is supplied on the AVEVA DVD and
installed if necessary.
Processor Type / Speed
Intel x86 or x64 compatible - a modern, high end CPU architecture with high
performance in each of the processor cores.
Memory 4 GB of high speed RAM
6 GB recommended for latest especially for Windows 7 64-bit.
Hard Disk Storage
See HDD in Workstation Notes below.
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Display
High resolution widescreen display recommended (1920 x 1200);
dual screens also supported. Minimum resolution 1280x1024.
Graphics Card
nVIDIA Quadro or similar.
See Graphics in Workstation Notes below - Verified Graphics Cards Reports
File-System
NTFS (for information on converting to NTFS, please see
http://technet.microsoft.com/en-us/library/bb456984.aspx )
Network Gigabit Ethernet (GbE) LAN
Firewall
Microsoft ICF disabled (see Workstation Notes below)
Others Mouse - 3 button with wheel.
DVD drive - DVD-ROM will be used for media distribution.
Microsoft Visio 2007/2010 32-bit Standard edition (for AVEVA Diagrams)
Microsoft Office 2007/2010 32-bit (for Excel import/export, Schematic
Gateway and Reporting)
Arial Unicode MS font (supplied and installed with MS Office)
Adobe Acrobat Reader
2. Server Configuration
Operating System Windows Server 2003, 2008
(Windows Server 2008 R2 recommended)
Microsoft .NET Framework 3.5
Processor Type / Speed Modern architecture multiple core processors recommended; the
number and performance of the cores will determine the capacity and
responsiveness of the server.
Memory
4 GB RAM. Additional RAM increases the caching capability and thereby the
performance.
Hard Disk Requirements The amount of disk space should be configured according to the customer's
requirement based on the number and size of projects. To secure data and
improve performance, the use of RAID 0+1 or 5 storage is recommended; 15k
rpm drives are preferred.
Network
Gigabit Ethernet (GbE) LAN. 64-bit capable network adapter.
File System
NTFS
Licensing
The FlexMan 5 license server and a license file in FlexMan 5 format are
required for version
12.1; license files produced after June 2010 are compatible with FlexMan 5 as
well as earlier license servers.
PDMS Version 12.0.SP6 Recommended Hardware Specifications
1. Workstation Configuration
Operating System(s) Windows XP Professional + Service Pack 3 (please refer to notes regarding XP SP2
configuration) or Windows 7 Professional or Enterprise (32- or 64-bit)
Windows 2000 is no longer supported.
Microsoft .NET Framework 3.5 (supplied on the AVEVA DVD and installed if
necessary.
Processor Type / Speed 2 GHz or better Intel compatible 32 or 64 bit
Memory 1 GB DDR RAM (2 GB recommended)
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Hard Disk Storage
See HDD in Workstation Notes below.
Display Minimum 1280 x 1024 dpi (Dual display recommended)
Graphics Card See Graphics in Workstation Notes below - Verified Graphics Cards Reports
File-System NTFS (for information on converting to NTFS, please see
http://technet.microsoft.com/en-us/library/bb456984.aspx )
Network 100 Mb/sec LAN (Gigabit recommended)
Firewall Microsoft ICF disabled (see Workstation Notes below)
Others
Mouse - 3 button with wheel.
DVD drive - DVD-ROM will be used for media distribution.
PDMS GUI requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI
MS VISIO 2007 Standard edition (for AVEVA Diagrams)
Adobe SVG Viewer (for AVEVA Schematic 3D Integrator) Download from:
http://www.adobe.com/svg/viewer/install/main.html
2. Server Configuration
Operating System
Windows Server 2003 or Windows Server 2008
Microsoft .NET Framework 3.5
Processor Type / Speed 2+ GHz Intel compatible 32 or 64 bit (Multiple Core or multiple processors
recommended)
Memory 2 GB DDR-2 RAM
Hard Disk Requirements
500 GB Ultra SCSI II HPL (10000+ rpm) (two or more 500 GB, SATA-300 RAID
recommended)
Network
Gigabit PCle LAN
File System NTFS
Licensing
The Flexman 5 license server and a licence file in the new Flexman5 format is
required for PDMS 12.0.SP6 onwards; license files produced after June 2010 are
compatible with Flexman 5 as well as earlier license servers.
These recommendations apply to a 50 client machine environment.
Note that since PDMS performs most of its work on the client machine, the main function of the Server is to
provide rapid access to the Project files.
For larger networks, consideration should be given to increasing the memory and use of multiple processors.
It is recommended that the network should deliver at least 100 Mb/sec connection to each workstation.
PDMS Version 12.0.SP5 Recommended Hardware Specifications
1. Workstation Configuration
Operating System(s) Windows XP Professional + Service Packs 2 or 3 (please refer to notes regarding XP
SP2 configuration),
Windows 2000 Professional + Service Pack 4 (usable but not recommended)
Microsoft .NET Framework 2.0, used for the graphical user interface. This is
supplied on the AVEVA DVD and installed if necessary. Please note that the GUI also
requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI.
Processor Type / Speed 2 GHz IA-32 compatible PC
Memory 1 GB DDR RAM (2 GB recommended)
Hard Disk Storage
See HDD in Workstation Notes below.
Display Minimum 1280 x 1024 dpi (Dual display recommended)
Graphics Card See Graphics in Workstation Notes below - Verified Graphics Cards Reports
File-System NTFS (for information on converting to NTFS, please see
http://technet.microsoft.com/en-us/library/bb456984.aspx )
Network 100 Mb/sec LAN (Gigabit recommended)
Firewall Microsoft ICF disabled (see Workstation Notes below)
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Others
Mouse - 3 button with wheel.
DVD drive - DVD-ROM will be used for media distribution.
MS VISIO 2007 Standard edition (for AVEVA Diagrams)
Adobe SVG Viewer (for AVEVA Schematic 3D Integrator) Download from:
http://www.adobe.com/svg/viewer/install/main.html
2. Server Configuration
Operating System
Windows 2000 Server or Windows 2003 Server
Microsoft .NET Framework 2.0
Processor Type / Speed 2 GHz Intel (Dual Core or dual processors recommended)
Memory 2 GB DDR-2 RAM
Hard Disk Requirements
500 GB Ultra SCSI II HPL (10000+ rpm) (two or more 500 GB, SATA-300 RAID
recommended)
Network
Gigabit PCle LAN
File System NTFS
These recommendations apply to a 50 client machine environment.
Note that since PDMS performs most of its work on the client machine, the main function of the Server is to
provide rapid access to the Project files.
For larger networks, consideration should be given to increasing the memory and use of multiple processors.
It is recommended that the network should deliver at least 100 Mb/sec connection to each workstation.
PDMS Version 12.0 Recommended Hardware Specifications
1. Workstation Configuration
Operating System(s) Windows XP Professional + Service Packs 2 and 3 (please refer to notes regarding
XP SP2 configuration),
Windows 2000 Professional + Service Pack 4 (usable but not recommended)
Microsoft .NET Framework 2.0, used for the graphical user interface. This is
supplied on the AVEVA DVD and installed if necessary. Please note that the GUI also
requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI.
Processor Type / Speed 2 GHz Intel 2.4 GHz Pentium D Recommended).
Memory 1 GB DDR RAM (2 GB recommended)
Hard Disk Storage
See HDD in Workstation Notes below.
Display 1280 x 1024 dpi (Dual display recommended)
Graphics Card See Graphics in Workstation Notes below - Verified Graphics Cards Reports
File-System NTFS (for information on converting to NTFS, please see
http://technet.microsoft.com/en-us/library/bb456984.aspx )
Network 100 Mb/sec LAN (Gigabit recommended)
Firewall Microsoft ICF disabled (see Workstation Notes below)
Others
Mouse - 3 button with wheel.
DVD drive - DVD-ROM will be used for media distribution.
MS VISIO 2003 SP2 Standard edition (for Plant Diagrams)
Adobe SVG Viewer (for AVEVA P&ID 3D Integrator) Download from:
http://www.adobe.com/svg/viewer/install/main.html
2. Server Configuration
Operating System
Windows 2000 Server or Windows 2003 Server
Microsoft .NET Framework 2.0
Processor Type / Speed 2 GHz Intel (Dual Core or dual processors recommended)
Memory 2 GB DDR-2 RAM
Hard Disk Requirements
500 GB Ultra SCSI II HPL (10000+ rpm) (two or more 500 GB, SATA-300 RAID
recommended)
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Network
Gigabit PCle LAN
File System NTFS
These recommendations apply to a 50 client machine environment.
Note that since PDMS performs most of its work on the client machine, the main function of the Server is to
provide rapid access to the Project files.
For larger networks, consideration should be given to increasing the memory and use of multiple processors.
It is recommended that the network should deliver at least 100 Mb/sec connection to each workstation.
Workstation Notes 12.1
Operating System
AVEVA PDMS 12.1 is not supported on Windows 2000 or Microsoft Windows Vista.
Linux, UNIX, and Mac OS X are not supported.
Hard Disk Requirements
The use of two SATA-300 RAID HDDs is recommended where projects are stored on the local machine. Although a
full installation of AVEVA PDMS 12.1 requires approximately 1GB of drive space, extra capacity is required if you
store project files and databases on the workstation. Please contact your local AVEVA Support Office if you require
more information.
Licensing
The FlexMan 5 license server and a license file in FlexMan 5 format are required for version 12.1; license files
produced after June 2010 are compatible with FlexMan 5 as well as earlier license servers.
Graphics
To view Verified Graphic Reports, go to: Verified Graphics Card Reports.
Firewall
If Microsoft's Internet Connection Firewall (ICF) is left enabled (default), it must be configured to enable access to
the database server and the license server.
Graphical User Interface
The AVEVA Design Platform (version 11.6 onwards) requires Arial Unicode MS font, which is supplied with
Microsoft Office (version 2000 onwards) and is usually installed automatically when using Windows XP or later.
For further information, refer to http://office.microsoft.com/enus/help/HP052558401033.aspx . If this font is not
installed, some of the text in the user interface may become illegible.
The layout of some GUI forms may also be adversely affected if the screen font size is not set to the smallest size,
which is usually default. This setting is accessed from the Control Panel and is referred to as Normal in Windows
XP or Smaller (100%) in Windows 7.
Microsoft Security Patches
Certain parts of the product will produce errors if Microsoft Security Patch NDP20-KB928365-X86.exe is not
installed.
This patch is described in Microsoft's article: Description of the security update for the .NET Framework 2.0 for
Windows Server 2003 and Windows XP July 10, 2007, http://support.microsoft.com/?kbid=928365.
To find out if you have the patch installed, open Control Panel > Add or Remove Programs, put a check in the
Show updates box, and look for "Security Update for Windows XP (KB928365)"
If not installed, the patch can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=ba3ceb78-8e1b-4c38-adfde8bc95ae548d&
DisplayLang=en.
Server Notes
Operating System
AVEVA PDMS 12.1 is not supported on Microsoft Windows 2000 or Windows Vista. They have been fully tested
with Microsoft .NET version 3.5. See the section .NET Framework for further information. Linux, UNIX, and Mac OS
X are not supported.
CPU
Multiple core processors will increase the performance for multiple workstations.
RAM
High performance, high capacity RAM will increase the performance for multiple workstations.
Network
The network should provide at least 1 Gb/sec for each workstation. Two or more network cards are recommended
for increased performance and redundancy.
Licensing
The FlexMan 5 license server and a license file in FlexMan 5 format are required for version 12.1; license files
produced after June 2010 are compatible with FlexMan 5 as well as earlier license servers.
PDMS Hardware Notes
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File locking on Windows & MCD errors - Dabacon 37, 38 or 406 errors
ToolTips with accelerated OpenGL graphics
Running PDMS on Windows XP SP2
Note 1 - File locking on Windows & MCD errors - Dabacon 37, 38 or 406 errors
Many customers have had great success, on a large number of projects, with PDMS 11.2, 11.3 Windows NT and
Windows 2000 for many years. However, during this time there have been occasional reports of customers
encountering 'MCD errors'. An MCD error is an unexpected error for which Windows does not provide an adequate
description: in most cases these are unexpected file-handling problems For most customers these errors (if they
see them at all) are infrequent and cause little more than a minor inconvenience. They can be due to network
failures or similar problems, so it has been extremely difficult to pinpoint a cause. However, we have been
investigating them for some time and have worked closely with Microsoft to resolve them. We have now identified
and rectified some particular problems with file locking. These problems are all believed to be resolved in
Windows XP service pack 2 so if your client Windows installation is up-to-date, you need read no
further! However, you should refer to separate notes on the configuration of XP SP 2, particularly for
Global.
Faults have been identified in the handling of certain type of file locks on Windows. These faults are believed to be
one of the major causes of "MCD" errors in PDMS. The problems can occur if access conflicts occur when using
queued file locking, which is used for the PDMS system database and for "multi-write" databases. These conflicts
are more likely when Global 1.1 (PDMS 11.2) is in use, particularly with a slow connection, as the files are kept
open for longer than later versions of Global (1.2 or 2.1). One customer has improved matters considerably by
using an intermediate satellite, which then updates the main server at LAN speeds.
The first fault occurs on all versions of Windows, and causes client machines to give up queuing for a file, thus
leading to an 'MCD' error in PDMS. Typically this is: MCD:64 The specified network name is not available.
The second fault does not occur on Windows NT 4, but can cause a process accessing such a file to 'hang' on
Windows 2000. The third fault occurs on Windows 2000 and XP: the status on NT 4 is not known.
If you are not running the latest update for Windows XP (service pack 2) or 2000 (update rollup 1 for
service pack 4), then you will need to implement some hotfixes - these should provide a complete
solution.
The solution varies depending on which version of Windows is in use: this is our current understanding of what is
available.
Fault: Queuing for lock aborted
(after about 2 minutes)
Hangs process - seen
only after queuing fixed
Hangs process
Effect on
PDMS:
MCD error - session aborted Have to kill PDMS session
Have to kill PDMS
session
Windows NT4
No solution available - no longer
supported by Microsoft
Not applicable Not applicable
Windows 2000
SP2
Hotfix Q320310 required
Hotfix Q810038 required
(supersedes Q324627)
Hotfix Q823272
required
Windows
2000 SP3
Hotfix Q320310 is included
Hotfix Q810038 required
(supersedes Q324627)
Hotfix Q823272
required
Windows 2000
SP4
Hotfix Q320310 is included Hotfix Q810038 is included
Hotfix Q823272
included in Update
Rollup 1 (June
2005)
Windows XP Hotfix Q320310 required Not applicable
Hotfix Q823272
required
Windows XP
SP1
Hotfix Q320310 required
(Documentation may incorrectly say it is
included)
Not applicable
Hotfix Q823272
required
Windows XP
SP2
Hotfix Q320310 included
(Documentation may not mention it)
Not applicable
Hotfix Q823272
included
Windows NT4: There is no solution, so users who are seriously inconvenienced by these problems are advised to
consider an upgrade to Windows XP.
Note that Microsoft has now dropped support of NT 4 - web reference
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Windows 2000: There is a hotfix for each fault in the form of a simple upgrade that has to be applied to every
client. To obtain the hotfixes:
Q810038 can be downloaded from - web reference
Q320310 is included in Service pack 3 - web reference
Q320310 and Q823272 (as stand-alone fixes) can be obtained only by special arrangement with Microsoft
Support - contact your local Support Professional.
Q823272 is documented here: http://support.microsoft.com/default.aspx?scid=kb;en-us;823272 and is now
included in the Update Rollup 1 for Microsoft Windows 2000 Service Pack 4 that is dated June 28, 2005 - see
http://support.microsoft.com/default.aspx?scid=kb;en-us;900345
Windows XP (prior to service pack 2): There is a hotfix that fixes the first two faults that has to be applied to
every client. Users who wish to apply the hotfix will need to request it from Microsoft: reference number Q320310.
This fix is also required for Windows XP Service Pack 1 although the web-site suggests otherwise. A further hotfix
for the third fault is also available from Microsoft: reference Q823272. [Note: AVEVA has announced formal
support of Windows XP for PDMS 11.4.sp1. We did not encounter any issues (other than those described in these
notes) in our preliminary tests on earlier releases.]
Q320310 (as a stand-alone fix) and Q823272 can only be obtained by special arrangement with Microsoft
Support - contact your local Support Professional.
None of these hotfixes is available from AVEVA.
Use of SGI server with Windows clients: In a mixed (heterogeneous) environment, the introduction of these
Microsoft fixes highlights problems using Samba (2.0.5a or 2.2.2 were checked). In some circumstances, the
PDMS clients may hang, from which the only escape is to quit the session. We believe that these are resolved in
Samba 2.2.8a, which is available from the Samba web-server or the SGI freeware site. Further details of Samba
releases can be found on http://www.samba.org - and are also available on the SGI freeware site
http://freeware.sgi.com. The new Samba options (share modes, oplocks, level2 oplocks) should be left at the
default value of 'yes'.
Please note that AVEVA does not expect to investigate the new Samba 3.0 or to support the use of
Samba with PDMS releases after 11.6.
Summary: We now have a solution for PDMS users running on Windows with Windows servers and have had good
reports from a few user sites, with further problems being identified at other sites. We believe that these are
resolved by the third hotfix Q823272. We have tested the hotfixes from Microsoft and also the service packs for
Windows 2000 and XP.
No change is required in any version of PDMS, so these solutions will work equally well for PDMS 11.2, 11.3, 11.4,
11.5 and 11.6.
Special considerations apply to Global and to PDMS workstations working a Global projects please see separate
note Running Global on Windows XP SP2.
Older versions of PDMS should also work correctly, though these have not been rigorously tested.
Note 2 - ToolTips with accelerated OpenGL graphics
With some graphics hardware, PDMS 11.6 can display incorrect ToolTips i.e. when you move your mouse pointer
over toolbar buttons to view the ToolTips for each button, you may see the text from the previous ToolTip in a new
ToolTip box. When this occurs, ToolTips in other applications can also go wrong.
This is due to a fault with Windows XP versions earlier than service pack 2. For full details please see web
reference.
Note 3 - Running PDMS on Windows XP SP2
Windows XP Service Pack 2 has been successfully tested with PDMS 11.6 and will be supported with other PDMS
versions in line with their respective support status ratings. We anticipate that most customer installations will
disable Microsofts Internet Connection Firewall (ICF), which is now turned on by default. If this is not the case, it
should be configured to enable access to the database server and the licence server.
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